# RainMaker Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is RainMaker the right Membership Management solution for you? Explore 88 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/130861/RainMaker/reviews --- RainMaker 4.6 (88) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated November 7th, 2025 # Reviews of RainMaker Ease of use 4.5 Customer Service 4.7 ## Pros and Cons in Reviews AR Alec R OwnerHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: Less than 6 months. “I was concerned that the UI being much more bland than other offerings would make navigation less desirable, but to my surprise, it actually makes things relatively simple.“ April 19, 2025 JP Jane P ManagerRecreational Facilities and Services, 2 - 10 employeesUsed the software for: More than 2 years. “glitchy, need to reload the page, often functions don't work or stop working or not offered. “ July 21, 2023 AR Alec R OwnerHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: Less than 6 months. “During setup, I noticed a distinct difference in how this program will improve my day-to-day activity.“ April 19, 2025 DB Dori B OwnerHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: More than 2 years. “Customer support is non-existent, short, and rude. “ August 31, 2023 AR Alec R OwnerHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: Less than 6 months. “Super versatile CRM for studio management.“ April 19, 2025 DB Dori B OwnerHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: More than 2 years. “People must be exiting at an alarming rate. “ August 31, 2023 AA Andrea A DesignerGraphic Design, 2 - 10 employeesUsed the software for: 1-2 years. “I used other products but RM has been the best solution to integrate into my web site“ January 24, 2022 JP Jane P ManagerRecreational Facilities and Services, 2 - 10 employeesUsed the software for: More than 2 years. “The support is also terrible. “ July 21, 2023 ## Showing most helpful reviews Showing 1-25 of 88 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Litigation Paralegal Law Practice Used the software for: 2+ years ### "Rainmaker Review" September 25, 2018 5.0 I have used Rainmaker for many years. It is reliable and functional. Pros Ease of use, ability to run reports, functionality Cons Inability to scroll for billing codes. Dictionary malfunctions at times. Review Source AR Alec R. Owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "One of the best out there" April 19, 2025 5.0 I'm making the transition from another CRM into Zivvy as we speak. During setup, I noticed a distinct difference in how this program will improve my day-to-day activity. I was concerned that the UI being much more bland than other offerings would make navigation less desirable, but to my surprise, it actually makes things relatively simple. Click a submenu, select from the drop-down, and BAM. All things related to a client happen right from their profile, which is different from what I am used to, but quite refreshing to not have to click away from customers for everything. Pros (Speaing of Zivvy, formerly Rainmaker). Super versatile CRM for studio management. Lots of customization but all features one would need to operate their facility are accessible and easy to locate. Cons User Interface is pretty cut and dry, almost bland, especially compared to similar software options presently available. Switched from [Gymdesk](https://www.capterra.com/p/148663/Martial-Arts-on-Rails/) More functional reporting, specifically business KPIs and better event management Review Source JP Jane P. Manager Recreational Facilities and Services Used the software for: 2+ years ### "Glitchy, software with miserable support... here's looking at you Maddison" July 21, 2023 2.0 I have used Rainmaker for 5+ years and it was pretty good to being with. Until recently there had been no updates to the software and this made it pretty glitchy. This is an outdated software that they are trying to keep running. I can't imagine is will be in business in 5 years. Pros manages clients and payments, it works well enough. Cons glitchy, need to reload the page, often functions don't work or stop working or not offered. This software was good 5 years ago. The support is also terrible. I have been trying to transfer over to a new software for 5 months and the staff are making this as difficult as possible. Brief unprofessional replies, and sending wrong incorrect information. I actually got an email today that all information sent x3 times now by Rainmaker is still wrong and must be done again. This has me paying for 2 softwares at the same time while waiting for the transfer. Reason for choosing RainMaker It was recommended by another martial arts school to me. They soon switched to someone else though... Review Source NA Nicholas A. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Wasn't keeping up with industry advancement" April 27, 2021 4.0 When I first started running my martial arts studio rainmaker was a very good solution. It provided automations that helped me keep up with tasks associated with gaining and retaining members. Pros This product has a lot of features all under one dashboard. Cons They didn't seem to update their product nearly as fast as their competition. Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Mindbody was not ideal for martial arts schools. Review Source VR Verified Reviewer Owner Health, Wellness and Fitness Used the software for: 2+ years ### "All in one" May 19, 2022 4.0 Pros The email marketing integration was easy to use. Cons Clunky and became outdated quickly. Members struggled with login protocols. Review Source SG Scott G. President Health, Wellness and Fitness Used the software for: 2+ years ### "Callous to Its Customers During Coronavirus Health Emergency" March 21, 2020 1.0 Like most gyms, my kickboxing studios were closed in March 2020 because of the Coronavirus health emergency. A crisis reveals a lot about people's character and the same is true for organizations. While my business is closed and collecting $0 revenue, Rainmaker told me I still need to pay the $197/month charge to maintain my account with them. Of course this response is more than enough incentive for me to switch to another CRM solution, but I want to issue a warning to all business owners who might be considering Rainmaker to run their business. Strongly advise you find a different solution. Pros The software is easy to setup and use. The online support is competent and answers questions quickly. Cons The reporting is crap. Each financial report gives conflicting answers so I need to export data to Excel and manage data that way. Alternatives considered [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reason for choosing RainMaker At the time, Rainmaker SEEMED like a better solution. I was dead wrong. Review Source DB Dori B. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Refuse to update and customer service took a serious down turn" August 31, 2023 1.0 Poor enough to switch, which is not a small undertaking. Through the change, they got worse. It's been a month and my migration has still not started. It's supposed to take 10-14 business days once they receive all their information. Well here it is day 15, and I asked if they knew when it might be done, and they said "NO". One word answer and no explanation. Pros prior to covid it was ok and the customer support was great Cons Customer support is non-existent, short, and rude. Typically, they have an excuse for the software glitches and well that's just the way it is. I don't suspect they will be around much longer. Now that I'm leaving, they have a 14-day Que for migration. 14 Days! People must be exiting at an alarming rate. 15 days in and It still hasn't started, and when asked if they had an update all I got was "No". One word and no explanation. Review Source Jeremy T. QA Analyst/Martial Arts Instructor Information Technology and Services Used the software for: 2+ years ### "RainMaker - Good enough to get the job done" June 29, 2021 3.0 Overall it was positive until we decided to leave. I asked about getting payment information transferred from their system to the new system via encrypted methods and tokens and was told that it was they were not allowed to do that due to PCI rules. I asked for the specific rule and was never given an answer. Pros There wasn't anything in particular that stood out with RM. I have dealt with several types of similar software in the past. It did a nice job in allowing the user to put in the information needed for the students. Cons Just like the pros, there wasn't anything particular that stood out. If I had to pick out one thing, it would be the student profile pages are a bit hard to find information needed right away. Review Source VR Verified Reviewer Associate Law Practice Used the software for: 2+ years ### "Associate User" December 4, 2018 3.0 Pros Entering time is reasonably simple and the functionality is good. Cons The layout is old-looking and not intuitive Review Source Bill P. Owner Used the software for: ### "RainMaker software rocks" May 18, 2016 4.0 I have been using RainMaker since the fall of 2015. I use it almost everyday and although I think it is a little intimidating getting started with the software. I was say that the customer service is 5 star. I have never worked with a company that offers better customer service than RainMaker. I love the variety of features offered. The one drawback is that I wish you could offer partial refunds. An example is that a mom did not enter a promocode correctly on my website and did not notice until it charged her. Instead of refunding (through the software) the difference on her card, as I wished that I could, I refunded the difference in cash when she came in for orientation. Review Source LL Lanre L. Owner Used the software for: ### "Very satisfied " May 18, 2016 5.0 I'm not a computer person, but it was easy enough to do the day today activities. My Operations manager is very satisfied, since he's the one that actually use it the most. I just look at the numbers daily, and the most important numbers is right there on the home page! Review Source NC Noeu C. Chief Instructor Used the software for: ### "The best there is!" May 18, 2016 5.0 I've been using Rainmaker in my school for the last 3 years and everything about it is awesome. From the ease of use, features and top notch customer service, was easily the best decision I've made for my school. I've used most of the major software out there and some were OK, some were downright horrendous. Some had a couple good features, while others filled a couple of needs, but none was as complete as Rainmaker. I highly recommend contacting the team over at Rainmaker and ask for a trial. Review Source AH Aaron H. Chief Instructor / Owner Used the software for: ### "The Best Studio Software There Is!" May 18, 2016 5.0 Rainmaker is simply the best there is when it comes to martial arts studio software. It was made for martial artists by martial artists. They are constantly updating and adding to the software to make it better, and they actually listen to users in addition to their own experience. It is simple enough most people can start using it right away, but for more advanced features there is a learning curve (because there is so much to it). I wouldn't consider using anything else! Review Source MD Milin D. Owner Used the software for: ### "Employee of the year " May 18, 2016 5.0 Ease of use , I joined Rainmaker when I was 6 months into my new business. I was about 5 thousand below break even point and only had 20-30 students. Since I was only person running the business I was falling behind on attendance, payments, follow up. I knew Rainmaker was a no brainier it was cheaper than a admin and less headache. Only Cin would be I still don't know all the trinkets that this software is capable of. Review Source AO Adam O. President Used the software for: ### "The BEST Martial Arts School Management software available!" May 18, 2016 5.0 Having used many other programs and services, I can honestly say Rainmaker is by far the best. Ease of use, quality of service, reliability of connection, and overall features by far surpasses any other program for your Martial Arts school. This program has not only saved me thousands of dollars, it has also made me thousands of dollars. Look no where else to manage your Martial Arts school. Rainmaker ROCKS! Review Source SW Steve W. Owner/Instructor Used the software for: ### "Great Experience" May 18, 2016 5.0 Ive used a ton of different software in my time within the martial arts, and RainMaker is Hands down the best software in the business. The automation is second to none, the billing integration is outstanding, and the communication and profit generators within the system help make running my martial arts school easier than ever. I would recommend them to anyone in the business. Review Source DS Dean S. Instructor Used the software for: ### "I have used this software for the past 2.5 years. It is useful and easy to navigate. " May 18, 2016 4.0 Pro: Simple to use for the most part. Great customer service for when I do have an issues. The reports and charts are useful. Con: when adding a child to an existing family, I need to re-enter the address, parents, etc. in order to make the form complete. A few difficulties with the fields and how the information, such as dates, are imputed. Review Source DJ Donna J. Owner Used the software for: ### "Still have a few issues" May 19, 2016 4.0 The overall program IS good but I have a few things that I still need as far as reports and stuff. Also when looking up students payments..takes forever because it shows last payment at bottom of list. I have students who have paid weekly for like 3yrs. That's alot of payments to load just so I can look at the last one they made. Review Source KH Kris H. Owner Used the software for: ### "Rainmaker is awesome!" May 19, 2016 5.0 Rainmaker is not the first martial arts software I have used, but it is by far the best. This software continues to impress me every day. The tech support is fast and happy to help. I would and have recommended that any martial arts school that is serious about their school sign up with Rainmaker. Review Source TH Tom H. Manager Used the software for: ### "Overall a Great Program" May 19, 2016 4.0 We've been using RM for about 2 years now. Overall we are very happy with the program. There are very minor stat reports that can throw you off. But for the most part this program is easy to use. The dashboard is one of the best things. Most of your important info is right there at a glance. Review Source RI Roy I. Owner-instructor Used the software for: ### "For the most part their software is good. They have made some changes that don't work for us." May 18, 2016 4.0 Changes that have been made are not useful to us and make our work harder but I have explained our position and I will see if my input does any good. for the most part the overall system is much better that the one we left to become Rainmakers. Review Source CC Charles C. Owner Used the software for: ### "Love Rainmaker! I was with another major database for years. This blows it away!" June 1, 2016 5.0 Customer service is fantastic! The learning curve is always a challenge but with the great video tutorials and easy access to customer service we are already taking advantage of so much of what Rainmaker has to offer. Review Source KC Karla C. Owner Used the software for: ### "I am road kill on the information highway. This does so much/trying to catch up to all that it does" May 18, 2016 5.0 Trying to catch up to all that it does. I personally am behind in computer work. This does so much more that I understand. I'm learning and the technical support is just what I need to make it work. Review Source RH Rob H. Used the software for: ### "Love it!" May 18, 2016 5.0 Very easy to use. Only had to use customer support a couple times but they responded VERY quickly. I recommend RM to everyone who asks about good student management / billing software. Review Source ES Eric S. Owner Used the software for: ### "Perfect customer service!" May 19, 2016 5.0 Rainmaker is the the backbone of my operation. Possibilitys are endless! Anytime I have a question I have an immediate response with detailed instructions Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.