# PatientTrak Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about PatientTrak Software - reviews, pricing plans, popular comparisons to other Reputation Management products and more. Source: https://www.capterra.com/p/130880/PatientTrak --- # PatientTrak Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) PatientTrak ## What is PatientTrak? Reputation management, patient tracking &engagement platform providing patient flow monitoring, kiosk and staff check-in, text messaging and process visibility featuring HL7 interfacing, audio/visual alerts, wait/treatment time reporting, and waiting room status viewing for staff and patients. PatientTrak provides improved patient satisfaction through increased throughput, staff efficiency and dramatically reduced wait times. Patient engagement includes appointment reminders and web check-in. ## What is PatientTrak used for? [Patient Management](https://www.capterra.com/patient-management-software/)[Occupational Health](https://www.capterra.com/occupational-health-software/)[Reputation Management](https://www.capterra.com/reputation-management-software/) Top alternative Featured Overall rating Based on 14 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $395 Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for PatientTrak?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.patienttrak.net&name=PatientTrak) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### PatientTrak 4.6 (14) VS. [4.3 (498)](https://www.capterra.com/p/110018/rxnt/reviews/) Starting Price $395 Per Month Starting Price $29 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (14) Ease Of Use 4.3 (498) Value For Money 4.4 (12) Value For Money 4.2 (382) Customer Service 4.4 (12) Customer Service 4.2 (429) ## PatientTrak alternatives Highest Rated [4.6 (110)](https://www.capterra.com/p/129851/MedicsPremier/reviews/) Starting price $350.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.0 (40)](https://www.capterra.com/p/116370/PracticeSuite/reviews/) Starting price $299.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 70% of reviewers rated it above 4 stars [4.0 (1,280)](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/) Starting price $300.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 79% of reviewers rated it above 4 stars [DrChrono](https://www.capterra.com/p/89392/drchrono-Practice-Management/) [3.9 (490)](https://www.capterra.com/p/89392/drchrono-Practice-Management/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 74% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/89392/drchrono-Practice-Management/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Appointment Management 5.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Manage various aspects of appointments including booking, rescheduling, canceling Communication Management 5.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Manage and track all internal and external communication conducted via calls, email, text, or chat Customizable Forms 5.0 (3) 133.33% of 3 reviewers that rated this feature as important or highly important Customize contracts and forms to collect specific information Historical Reporting 4.3 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Information, data and reports that are being tracked over time Booking Management 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Create, update, and manage bookings, itineraries, and reservations Reminders 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Timed notification for any upcoming task, deadline, appointment, or activity PatientTrak 32 features Handle the registration and admission process for existing and new students Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Manage various aspects of appointments including booking, rescheduling, canceling Create, update, and manage bookings, itineraries, and reservations Manage and track all internal and external communication conducted via calls, email, text, or chat Customize contracts and forms to collect specific information Alter the layout and content of reports Create and securely store digital patient records Must serve psychiatrists/psychiatric practices Compliant with HIPAA, which sets standards for sensitive patient data protection Information, data and reports that are being tracked over time Touch-screen device allowing patients and customers to do self-check-in and pay with credit or debit cards for free Administer and track medication inventory, schedules, dosage, and side-effects Communicate using messages within the system Observe and track the demand, usage, progress or quality of a system, product, or user In-person, onsite registration Allows medical providers to engage patients in a variety of ways to ensure their health. Observing and tracking a patient's health status, condition, and wellbeing Book and manage patient appointments and follow-ups Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Allows businesses to request reviews from their customers Plan availability and assign specific time slots for tasks and resources Check-in and out via a mobile device or kiosk Gauge satisfaction and receive information for improvement and success Addition of necessary external data, applications, tools, or features Set up connections to third-party platforms to improve business processes Estimated waiting time in the queue Get Advice We can help you find the software with the features you need. Features 4.2 (14) 4.2 Based on 14 reviews ## Pricing Value for money 4.4 (12) Free Trial Basic $395.00 Per Month Value for money 4.4 (12) 4.4 Based on 12 reviews ## Integrations [ AdvancedMD EHR](https://www.capterra.com/p/114601/AdvancedEHR/)[ eClinicalWorks](https://www.capterra.com/p/120360/eClinicalWorks/)[ HST Pathways](https://www.capterra.com/p/178241/HST-Pathways/)[ MEDITECH Expanse](https://www.capterra.com/p/99070/Practice-Management-Solution/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.4 (12) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (12) 4.4 Based on 12 reviews ## User reviews Overall rating 4.6 Based on 14 reviews Filter by rating 5(11) 4(1) 3(2) 2(0) 1(0) Mentioned topic Sorted by most recent LS linda S. representative Access II Medical Practice ### "filling out survery" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 20, 2023 PatientTrack has worked for me in doing my job. Pros I think Patient Trak works fine for me. It is easy to use. Cons I am fine with how patientTrak works for me. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LR LaDonna R. Patient Access Rep Medical Practice ### "Patient Track Track" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 17, 2023 its been useful for clinical side to keep up with patients progress. Pros i like how it tracks exactly who is with the patient and who's working on whatever they're working on. Cons It could be useful if the patients name highlighted on its own to let us know the arrived. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JR Jaclyn R. Clinical Dietitian II Health, Wellness and Fitness ### "Great product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 16, 2023 Pros The product is easy to use and I am very pleased that I can have it open on my computer. Cons I don't really have any cons to using this product yet! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LH Long Huen A. Physician Assistant Health, Wellness and Fitness ### "PatientTrak keeps our clinic organized" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 16, 2023 Pros It improves organization and communication. Cons I think it does its job. Nothing that I dislike. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. NC Natalie C. Admin Assistant Hospital & Health Care ### "Life Saver" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 February 16, 2023 I've enjoyed the entire experience of using the system. Pros I enjoy the "Early, LATE, Wheelchair, Walker, Oxygen, etc" features. They are very helpful. Cons I don't have any least features. Everything works just fine. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BL Bonnie L. RVT Veterinary ### "Love it!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 16, 2023 Pros I love how easy it is to keep track of where patient are and communicate with our CSR when things needs to be done on the front side of the hospital for each patient. Cons It would be nice if we could correlate this software with our medical software. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RL Riley L. Reception Medical Practice ### "My Review - Brinton Vision" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 February 16, 2023 I believe it is a great use of company money and allows us to be efficient throughout the day Pros Easy to use, simple, effective to everyone in the office Cons The use of changing patients over for the next day could be easier Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AB Allison B. PSR Hospital & Health Care ### "PatientTrak" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 February 25, 2019 Generally very good. Pros New update is very efficient for tracking the patients Cons The application freezes occasionally since the update. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Patient experience specialist Hospital & Health Care ### "Enhancing the patient experience " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 August 15, 2018 Pros A awesome online reputation management, digital marketing and quality improvement product. Want to survey patient in real time to get consistent patient feedback and data, want more patient engage online and in the clinic. This company is for you. They have so many products available it is your one stop shop in the path to improve patient experience. Hey hey can digitalize you practice and bring you into the forefront of patient experience. Cons They are a big company that caters to large companies with a budget to boast. But you won’t be disappointed with the product or the customer service you get from this company! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TM tanisha m. MOA ### "not friendly user at all " 3.0 Overall Rating 3.0 3.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 April 18, 2018 Pros I CAN SEE WHAT THE PATIENT SIGN IN WITH THAT HELPS US OUT A LOT SO THAT NOBODY IS WAITING TOO LONG TO BE TOLD YOU NEED TO GO TO AN URGENT CARE Cons The bad thing about this software is that when you go to any advocate walk in clinic to work you have always call some one to get access to the patient trak and it take too long for someone to call back Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 19, 2018 Hi Tanisha: Please contact your IT support team for access to your local system as it is administered by them. Your "Cons" comment should be directed to your IT team not PatietntTrak software. We are here to support our customers and have very fast response. Thank you. [View all Reviews](https://www.capterra.com/p/130880/PatientTrak/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)