--- title: "TeleTracking Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about TeleTracking Software - reviews, pricing plans, popular comparisons to other Patient Management products and more." source_url: "https://www.capterra.com/p/130882/BedTracking/" page_type: "product" language: "en" --- # TeleTracking Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) TeleTracking ## What is TeleTracking? TeleTracking has changed the way health systems think about and manage patient care. Our solutions act as an operational overlay providing automation and visibility across complex multi-hospital/multi-EMR systems to move patients safely and efficiently from admission to discharge. Over ten years ago, we also recognized the benefits of a centralized approach to managing patient flow and led the development of more than 100 Health System Command Center models across the US and UK. ## What is TeleTracking used for? [Patient Management](https://www.capterra.com/patient-management-software/)[Patient Case Management](https://www.capterra.com/patient-case-management-software/) Top alternative Featured Overall rating Based on 5 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for TeleTracking?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.teletracking.com&name=TeleTracking) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### TeleTracking 4.4 (5) VS. [4.8 (668)](https://www.capterra.com/p/178722/ClinicSense/reviews/) Starting Price Contact vendor Starting Price $39 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (5) Ease Of Use 4.9 (282) Value For Money 4.4 (5) Value For Money 4.8 (208) Customer Service 4.8 (5) Customer Service 4.9 (242) ## TeleTracking alternatives [4.6 (145)](https://www.capterra.com/p/233684/ShiftCare/reviews/) Starting price $8.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.8 (50)](https://www.capterra.com/p/163319/StoriiCare/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.7 (651)](https://www.capterra.com/p/140062/Pabau-CRM/reviews/) Starting price $59.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.1 (235)](https://www.capterra.com/p/177828/Dentrix-Ascend/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/130882/BedTracking/alternatives/) ## FAQs about TeleTracking Overview ### What company size and specific industries is TeleTracking built for? TeleTracking is designed for large, complex hospital health systems in the healthcare industry. It suits enterprise-scale organizations that need better transparency and communication across siloed systems and processes, especially hospitals and health systems managing coordinated patient flow and operational oversight. Features and Usability ### What are the key features of TeleTracking? TeleTracking offers patient management, bed management, and patient flow management for coordinating admissions, discharges, and patient movement. It also includes patient location tracking, waiting time tracking, real-time monitoring, alerts/notifications, task scheduling, decision support, customizable reports, and role-based permissions for managing clinical workflows and reporting. Getting Started and Support ### What training and onboarding options does TeleTracking offer? TeleTracking provides in-person training, live online sessions, webinars, documentation, and videos. In-person and live online formats support guided instruction, webinars cover scheduled topic-based learning, documentation offers written reference material, and videos provide visual, self-paced guidance for users getting started. Getting Started and Support ### What customer support options does TeleTracking offer? TeleTracking provides email/help desk, a knowledge base, phone support, 24/7 live rep, and chat. No reviewer feedback is available on support quality, so user experience details such as response times, helpfulness, or common frustrations cannot be confirmed from the catalog data. ## Features AI summary Based on 1,439 Patient Management reviews Not all patient management software covers every feature buyers care about most. Here is what Capterra reviewers flag as essential when choosing a solution: - **HIPAA Compliant** (**75%** of reviewers rated this feature as critical) - **Appointment Management** (**61%**) - **Billing & Invoicing** (**56%**) TeleTracking includes **Appointment Management**. However, it does not offer **HIPAA Compliant** or **Billing & Invoicing**. Its **Appointment Management** feature helps healthcare teams coordinate schedules, reduce missed visits, and keep patient flow organized, allowing staff to manage bookings more efficiently and maintain a more consistent care experience. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Admissions Management Handle the registration and admission process for existing and new students Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Appointment Management Manage various aspects of appointments including booking, rescheduling, canceling Bed Management The allocation and provision of beds Customizable Reports Alter the layout and content of reports TeleTracking 22 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Admissions Management: Handle the registration and admission process for existing and new students - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Bed Management: The allocation and provision of beds - Customizable Reports: Alter the layout and content of reports - Historical Reporting: Information, data and reports that are being tracked over time - Live Chat: Ability to chat online in real time - Mobile Alerts: Notifications via mobile devices - Patient Location Tracking: Identify patient's location at any given point in time - Patient Management: Managing and tracking patient health, progress, communication, and treatment plans - Patient Monitoring: Observing and tracking a patient's health status, condition, and wellbeing - Progress Reports: Document and report the progress of ongoing projects - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Task Scheduling: Track and manage the scheduling of tasks - Waiting Time Tracking: Estimated waiting time in the queue - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.6 (5) 4.6 Based on 5 reviews ## Pricing Value for money 4.4 (5) ### Starting price Free trial available Value for money 4.4 (5) 4.4 Based on 5 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (5) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (5) 4.8 Based on 5 reviews ## User reviews Overall rating 4.4 Based on 5 reviews Filter by rating 5(3) 4(1) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent HR Harmony R. Manager Patient Centered Care Hospital & Health Care ### "TeleTracking Works" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 31, 2019 TeleTracking is more than a patient flow solution, it is an operational necessity. Pros The ability to customize to your organization's needs and obtain data to drive performance improvement. Cons It is challenging to implement the downtimes required for upgrades. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. TL Ted L. Systems Architect Hospital & Health Care ### "Marketing Rules the TeleTracking Organization" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 January 30, 2019 We do like the data being derived from the application. Although, some of the data is very difficult to obtain and the tool to display is dated. Pros It works, but it is slow and becoming cumbersome to update and maintain. Cons It is older technology not easily updated. No investment in BedTracking or Transport for 8 - 10 years. Interface can be difficult and only 20 patient attributes is allowed. The last two version updates were flawed and no primary investment in testing occurred. TeleTracking should realize it is first and foremost an application software company and not a marketing company. For the last 3 - 4 years, we feel as if the story provided by the company is initially good, but then it becomes frayed with different stories and the reality of when the product is delivered disappoints. TeleTracking should decide if it is a marketing company that outsources IT development that delivers an average cookie cutter product or an application company that can produce a superior product. Because every time we asked for enhancements or a change to the overall color because the latest version is blinding, the marketing team won the debate about what is to be delivered rather than listening to the customer base about their needs. Additionally, when we talk about partnership, the decision to not tell us that a flawed version was installed and to let us struggle with hotfix after hotfix to fix all the issues was not on any level what can be called a partnership. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AN Anonymous User Patient Care Technician Hospital & Health Care ### "Great app for work" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 9, 2019 Pros Easy to use, notifications for patient flow Cons Not so much an app issue but it network is not reliable then we have connection issues Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NB Naila B. Supervisor Health, Wellness and Fitness ### "Great Application" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 16, 2017 Easy system. Pros Vast variety of reports you need to follow up on all concerns. Real time data and the ability to organize tabs to arrange your screen to customize what you would like to see in which order. Cons Can become a long complicated process when you are trying to add/delete new data from the system. Also when you try to play voice messages from jobs that have been entered into the system greater than a month or two ago, you cannot play back the voice messages. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AS Alyssa S. ### "Great Product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 December 7, 2016 Extremely easy to use, even for someone who is not technologically inclined. Easy to be an admin for the software as well, the help desk can handle most issues that come up. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. 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