# TeleTracking Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about TeleTracking Software - reviews, pricing plans, popular comparisons to other Patient Management products and more.

Source: https://www.capterra.com/p/130882/BedTracking

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# 

 TeleTracking Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

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How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

TeleTracking

## What is TeleTracking?

TeleTracking has changed the way health systems think about and manage patient care. Our solutions act as an operational overlay providing automation and visibility across complex multi-hospital/multi-EMR systems to move patients safely and efficiently from admission to discharge. Over ten years ago, we also recognized the benefits of a centralized approach to managing patient flow and led the development of more than 100 Health System Command Center models across the US and UK.

## What is TeleTracking used for?

[Patient Management](https://www.capterra.com/patient-management-software/)[Patient Case Management](https://www.capterra.com/patient-case-management-software/)

Top alternative

Featured

Overall rating

Based on 5 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for TeleTracking?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.teletracking.com&name=TeleTracking)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### TeleTracking

4.4 (5)

VS.

[4.6 (2,825)](https://www.capterra.com/p/130710/SimplePractice/reviews/)

Starting Price

Contact vendor

Starting Price

$49

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.4 (5)

Ease Of Use

4.4 (909)

Value For Money

4.4 (5)

Value For Money

4.3 (599)

Customer Service

4.8 (5)

Customer Service

4.4 (811)

## TeleTracking alternatives

[4.4 (108)](https://www.capterra.com/p/102848/EHS-Management-Software/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

[4.5 (1,059)](https://www.capterra.com/p/132388/CharityTracker/reviews/)

Starting price

$20.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.6 (144)](https://www.capterra.com/p/233684/ShiftCare/reviews/)

Starting price

$8.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

Highest Rated

[4.8 (69)](https://www.capterra.com/p/124958/NewOrg-Management-System/reviews/)

Starting price

$250.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/130882/BedTracking/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Admissions Management

Handle the registration and admission process for existing and new students

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Appointment Management

Manage various aspects of appointments including booking, rescheduling, canceling

Bed Management

The allocation and provision of beds

Customizable Reports

Alter the layout and content of reports

TeleTracking 22 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Handle the registration and admission process for existing and new students

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Manage various aspects of appointments including booking, rescheduling, canceling

The allocation and provision of beds

Alter the layout and content of reports

Information, data and reports that are being tracked over time

Ability to chat online in real time

Notifications via mobile devices

Identify patient's location at any given point in time

Managing and tracking patient health, progress, communication, and treatment plans

Observing and tracking a patient's health status, condition, and wellbeing

Document and report the progress of ongoing projects

Active monitoring of systems, applications, or networks

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Timed notification for any upcoming task, deadline, appointment, or activity

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Gauge satisfaction and receive information for improvement and success

Track and manage the scheduling of tasks

Estimated waiting time in the queue

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.6 (5)

4.6

Based on 5 reviews

## Pricing

Value for money

4.4 (5)

### Starting price

Contact vendor  
for pricing

Free trial  
available

Value for money

4.4 (5)

4.4

Based on 5 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.8 (5)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (5)

4.8

Based on 5 reviews

## User reviews

Overall rating

4.4

Based on 5 reviews

Filter by rating

5(3)

4(1)

3(1)

2(0)

1(0)

Mentioned topic

Sorted by most recent

HR

Harmony R.

Manager Patient Centered Care

Hospital & Health Care

### "TeleTracking Works"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 31, 2019

TeleTracking is more than a patient flow solution, it is an operational necessity.

Pros

The ability to customize to your organization's needs and obtain data to drive performance improvement.

Cons

It is challenging to implement the downtimes required for upgrades.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TL

Ted L.

Systems Architect

Hospital & Health Care

### "Marketing Rules the TeleTracking Organization"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

January 30, 2019

We do like the data being derived from the application. Although, some of the data is very difficult to obtain and the tool to display is dated.

Pros

It works, but it is slow and becoming cumbersome to update and maintain.

Cons

It is older technology not easily updated. No investment in BedTracking or Transport for 8 - 10 years. Interface can be difficult and only 20 patient attributes is allowed. The last two version updates were flawed and no primary investment in testing occurred. TeleTracking should realize it is first and foremost an application software company and not a marketing company. For the last 3 - 4 years, we feel as if the story provided by the company is initially good, but then it becomes frayed with different stories and the reality of when the product is delivered disappoints. TeleTracking should decide if it is a marketing company that outsources IT development that delivers an average cookie cutter product or an application company that can produce a superior product. Because every time we asked for enhancements or a change to the overall color because the latest version is blinding, the marketing team won the debate about what is to be delivered rather than listening to the customer base about their needs. Additionally, when we talk about partnership, the decision to not tell us that a flawed version was installed and to let us struggle with hotfix after hotfix to fix all the issues was not on any level what can be called a partnership.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Patient Care Technician

Hospital & Health Care

### "Great app for work"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 9, 2019

Pros

Easy to use, notifications for patient flow

Cons

Not so much an app issue but it network is not reliable then we have connection issues

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

NB

Naila B.

Supervisor

Health, Wellness and Fitness

### "Great Application"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

October 16, 2017

Easy system.

Pros

Vast variety of reports you need to follow up on all concerns. Real time data and the ability to organize tabs to arrange your screen to customize what you would like to see in which order.

Cons

Can become a long complicated process when you are trying to add/delete new data from the system. Also when you try to play voice messages from jobs that have been entered into the system greater than a month or two ago, you cannot play back the voice messages.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AS

Alyssa S.

### "Great Product"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

December 7, 2016

Extremely easy to use, even for someone who is not technologically inclined. Easy to be an admin for the software as well, the help desk can handle most issues that come up.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)