Who Uses This Software?

Our powerful social media management solution makes it easy for SMEs, corporate marketing teams and digital agencies to promote, analyze and track their brands across all social media platforms.


Average Ratings

19 Reviews

  • 4 / 5
    Overall

  • 4 / 5
    Ease of Use

  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    $59.00/month
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Sendible
  • www.sendible.com
  • Founded 2009
  • United Kingdom

About Sendible

Sendible is the leading social media management platform for agencies looking to manage social media more effectively for their clients. The Sendible platform brings all your social networks together into a centralized hub and is the easiest way to execute a winning social media strategy for multiple brands at scale. Positioned as a productivity tool for agencies, you can be certain that your team will save hours of time!


Sendible Features

  • Analytics
  • Automated Publishing
  • Contact Management
  • Content Management
  • Conversion Tracking
  • Customer Targeting
  • Keyword Filtering
  • Multi-Account Management
  • Posts Scheduling
  • Audience Targeting
  • Brand Tracking
  • Calendar/Reminder System
  • Customer Support
  • Email Marketing
  • Lead Capture
  • Lead Nurturing
  • Live Chat
  • Marketing Automation Integration
  • Multi-Channel Social Integration
  • Sentiment Analysis
  • Social Media Monitoring
  • Task Management
  • Automated Publishing
  • Brand Tracking
  • Content Management
  • Customer Engagement
  • Multi-Account Management
  • Multi-User Collaboration
  • Post Scheduling
  • Reporting/Analytics
  • Social Media Monitoring
  • Audience Segmentation
  • Competitive Analysis
  • Configurable Alerts
  • Customer Engagement
  • Dashboard
  • Impact Scoring
  • Influencer Tracking
  • Reputation Management
  • Sentiment Analysis
  • Trend Tracking

Sendible Reviews Recently Reviewed!


Sendible is The Easiest, Most Reliable Social Media Management Software

Aug 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy social media post scheduling

Intuitive, easy to use interface

Customer support agents respond quickly and proactively to issues

Team member management and post approval functions are vital to business

Clients can access their own accounts and provide access securely

Cons: Connection issues are common but resolved swiftly

Overall: I have used every major social media posting software to manage the accounts of business clients and their clients. This one software is absolutely vital to my business. By far the features, support, and pricing of Sendible have provided the most reliable functionality and support in this niche. I have managed social media for brands professionally since 2012, while running my own firm since July, 2013. Their accounts must be up and running with fresh posts and interaction every day. Sendible offers the tools to do this. Whenever there is a glitch or connection issue, the customer support staff employed by Sendible is proactive in reaching out and updating the status. Since I have to manage dozens or even hundreds of social media profiles at a time, the pricing and features of a corporate level account are important. Sendible has provided me a custom subscription that meets my exact needs.

Sendible is a Timesaver

Sep 24, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: I love the reporting features they offer. Not only can we post content to our clients Facebook, Twitter, G+, and Instagram accounts, but we can offer in-depth reports on how well their social media pages are performing. I like that our clients can actually see what an impact we are having on their social media presence.

Cons: Only 1 user at a time can be logged in to our main account, which makes for some issues when multiple people need to work on something at the same time. The customer support team was very helpful with creating a work-around for us, but it still isn't as efficient as I would like it to be.

Vendor Response

by Sendible on September 28, 2018

Hi Sarah,

Thank you for taking the time to leave a review. It's great to hear how Sendible is making your social media management easier.

Regarding users, you can purchase more users should you wish - this means more than one user will be able to use the Sendible platform at the same time. Do get in touch with our sales team and they will be happy to advise on the best option.

Katey

Good choice for agency or managing multiple accounts

Jul 20, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We use the content review and approval system the most. It enables the team to seamlessly create content and have it published across various social networks. They also updated their reporting which is a huge improvement. I'm very happy with how the new reports look. It's a good value for the number of networks they include and the reporting.

Cons: The approval process could be made quicker (similar to Buffer) because it adds in an extra click which I don't think is needed. The reports are a bit tricky to customize. But they are headed in the right direction.

Capterra loader

So far, my favourite Social Media Management platform

Oct 23, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Pretty easy to schedule and perform social media posting and commenting. The measure features seem to grow in their usefulness as time progresses, really looking forward to getting more value out of discerning who the top engaged profiles are as the months progress.

It also seems as though the business has a solid history with platforms such as Facebook and Instagram, meaning changes and updates should more readily be resolved to the end user (me).

Cons: It would be nice to do away with the 'Services' options and simply use full functionality of social media accounts. It is marketed as a means to better choose what matters most in your business, but it feels like a cash grab for any of us with more than a couple of social channels on the go, let alone if we open a second business or have groups of clients segmented for content in our social calendars.

Vendor Response

by Sendible on October 29, 2018

Hi Shylar,

Thank you for taking the time to leave a review. Your feedback is appreciated, I can tell you that we are in the process of evaluating our 'services' offering to make it easier to add whole social profiles to the Sendible dashboard.

Katey

Great platform to manage accounts with a team

Jul 31, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money

Pros: This program is simple enough for anyone that has used any type of scheduling software before. If you are working with a team, it is easy to access other profiles and multiple social media accounts.

Cons: This software can be buggy often resulting in me having to log in and out multiple times, sometimes information in profiles and even posts are not saved either, which can get frustrating after a while.

Capterra loader

I Love It!

Apr 10, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Easy to navigate dashboard. Publishing and scheduling tools easy to use.

I'm very happy with how the new reports look. It's a good value for the number of networks they include and the reporting.

I like that the account can be white listed. I like that we can manage multiple clients social channels at once. I felt the best feature was the live reporting links you can send out.

Cons: The software is complicated at times. I definitely spent a lot of time looking through their tutorial to figure out how to do what should be easy things.

Capterra loader

We needed a Blog scheduler, and Sendible is it

Mar 17, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Sendible is quickly becoming our central control tower for everything social media. I can quickly link all of my social media accounts and blogs, and have them in one place. The biggest benefit is the ability to upload a csv of social media content. I can spend an hour writing content and schedule when they'll be delivered - then upload that one file to Sendible to keep the calendar full.

Cons: The software is complicated at times. I definitely spent a lot of time looking through their tutorial to figure out how to do what should be easy things.

Overall: Sendible has been a great alternative to Hootsuite, only with a much more modern look and better reports.

Capterra loader

Glitchy, frustrating, but it gets the job done, kinda.

Feb 01, 2018
3/5
Overall

2 / 5
Ease of Use

2 / 5
Features & Functionality

2 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
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Pros: I like that the account can be white listed. I like that we can manage multiple clients social channels at once. I felt the best feature was the live reporting links you can send out.

Cons: This software is so glitchy. I often have to log out and back in to make features work. Sometimes the disappear altogether, or when I click them they don't fire. The users and accounts in the administration settings only work about 20% of the time. Literally every time I tried to change a user to a team member or anything with the user roles the changes never saved, wasting my time.

We asked the sendible reps to make a custom service for us and their wesbite was unable to process our credit card, 3 separate times. After all this, the custom service they delivered was not what we needed.

Linked in services have to be reconnected every 60 days requires some upkeep.

Overall: Able to post to multiple platforms. Able to send live reports to clients.

Look Elsewhere For Social Media Management

Aug 25, 2016
3/5
Overall

4 / 5
Ease of Use

2 / 5
Features & Functionality

3 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 1.0/10 Not
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Comments: We just recently canceled Sendible and have moved all our social media marketing elsewhere. Originally we decided to use Sendible because it was the most cost-effective app we could find that allowed us to manage multiple (I'm talking more than 20) profiles and multiple social networks for each. We ultimately cancelled our contract with them because we were constantly having posts bounce (especially on Google+) which was incredible frustrating and because their mobile app is not very functional at all. We felt that the number of issues we were experiencing was not worth the cost.

Pros: -Pretty intuitive to use -Ability to mange multiple social networks and profiles on each -Ability to share profiles with team members -Ability to access other team members profiles

Cons: -Constantly bouncing posts -Almost impossible to use on mobile -Consistent issues tagging other profiles on Facebook -Somewhat clunky to use

Recommendations to other buyers: I would highly recommend you look elsewhere for social media management.

Sendilble is definitley great for your scial media publishing needs

Jun 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: You can publish on the go using the mobile app that is available for iOS and Android. Easy to use. You can schedule specific publishing times.

Cons: No free plan and no plugins to use within Wordpress, but a 30-day trial is available. It would be nice of the trial was longer.

We use Sendible in our agency and love it.

Sep 14, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: We can collaborate easily and efficiently. We love the calendaring system. I am always discovering more useful features - it's very fun!

Cons: I wish our posts could be color-coded by their function. For example, Education posts should be one color, and Promo Posts should be another, etc. This way we could see at a glance for the month we have every type of post completed.

Sendible about the same as Hootsuite

Mar 31, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Easy to navigate dashboard. Publishing and scheduling tools easy to use. A little confusion during the Instagram switch from native to 3rd party scheduling capability.

Cons: Not many bells and whistles that I was expecting. Price seems. a bit out of line compared to other Social Media scheduling tools

Tried this out for providing reports to clients

Apr 06, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money

Pros: Lots of data options in the custom reports, loved the top posts layout, the ability to see fans by age/gender and by city, ability to automatically send monthly emails

Cons: We decided against this software in the end due to the fact that we could only use 20 modules per report. We needed more.

I use this daily

Mar 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: As a brand Manager I daily use this software to manage clients social media accounts. I love that it integrates so many tools that save me time!

Cons: I don't like that the notifications showing replies to messages or comments take a bit to come in which caused double reponses

Capterra loader

The customer support is rough. The product is okay but they are struggling to keep up.

Nov 22, 2017
3/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

1 / 5
Customer Support

3 / 5
Value for Money

Pros: This product offers an accessible reporting access link to clients that can be viewed at any time for the metrics you set up.

Cons: They are very slow to roll out new product integrations. Most other companies beat them to product development, and when you ask them about it they will say "Yeah, we will do this for you if we charge you an extra fee, or you can wait like everyone else who has our product." Third support help respond time is also painstakingly slow.

Decent option to manage multiple social media accounts.

Jun 07, 2017
3/5
Overall

3 / 5
Ease of Use

2 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
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Pros: The design and interface is good. The pricing is good for large accounts without an enterprise level budget.

Cons: If you have a need for simplicity, this may not be the option for you. There's a bit of a learning curve. Some troubles with the non-major social networks. And, mobile is not a viable option (a HUGE drawback of course).

The best

Apr 16, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Its all in one software to manage all social profiles. Monetize, analytics and full features to edit publications

Cons: Simply. the price. This software is made only for agencies and companies. freelancers like me can't pay.

Sendible...Eh

Nov 03, 2016
3/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money

Comments: We used Sendible to post on Facebook, Twitter, LinkedIn, etc. for over 25 clients for about a year. The major problem we had with Sendible was it's connectivity to Google+. We regularly lost connectivity and our posts bounced due to it. This was very frustrating and eventually led us to find a different software to use.

We started using Sendible for bulk uploading social media and it'#39;s been great!

Jan 17, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Sendible is a great tool for bulk uploading creative and content. We used to have to go each advertiser'#39;s page to post content and it was very time-consuming. Sendible allows you to bulk upload creative and content for a whole month. It'#39;s a very efficient, time-saving platform.

Overall: The platform is easy to use, straight-forward and cut our time in half for publishing posts for our advertisers.