Who Uses This Software?

Evosus serves small-to-medium sized businesses in the specialty retail, service and construction fields with a focus on the Pool & Spa and Hearth Products industries.


Average Ratings

11 Reviews

  • 3.5 / 5
    Overall

  • 3.5 / 5
    Ease of Use

  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Demo
    Yes
  • Deployment
    Installed - Windows
    Mobile - Android Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Evosus
  • www.evosus.com
  • Founded 2000
  • United States

About Evosus Software

Evosus is the #1 business management software for the swimming pool, hot tub and hearth industries in the U.S. and Canada. Evosus is an all-in-one solution including Point of Sale, CRM, marketing, multi-site inventory, field service, construction, accounting, payroll, reporting and credit card processing. We offer online videos, forums, blogs, knowledge base and an assigned account manager for all clients.


Evosus Software Features

  • Accounting Integration
  • Budget Tracking/Job Costing
  • Change Orders
  • Commercial
  • Contract Management
  • Contractors
  • CRM
  • Equipment Tracking
  • Estimating
  • Incident Reporting
  • Mobile Access
  • Offline Access
  • Residential
  • RFI & Submittals
  • Subcontractor Management
  • Billing & Invoicing
  • CRM
  • Employee Management
  • Financial Management
  • Inventory Management
  • Marketing Management
  • Point of Sale (POS)
  • Purchasing
  • Time & Expense Tracking
  • Training Management
  • Vendor Management
  • Billing & Invoicing
  • Contact Database
  • Contract Management
  • Dispatching
  • Electronic Signature
  • Inventory Management
  • Mobile Access
  • Payment Collection in the Field
  • Quotes/Estimates
  • Routing
  • Scheduling
  • Service History Tracking
  • Time Clock
  • Work Order Management
  • Bills of Material
  • Budgeting & Forecasting
  • Change Orders
  • Cost-to-Completion Tracking
  • Invoice Management
  • Overrun Reporting
  • Percent-Complete Tracking
  • Production Cost Tracking
  • Purchase Order Management
  • Quotes / Estimates
  • Time Tracking
  • Work Order Management
  • Barcode Scanning
  • Commission Management
  • Customer Account Profiles
  • Discount Management
  • eCommerce
  • Gift Card Management
  • Inventory Management
  • Layaway Management
  • Loyalty Program Support
  • Ordering Automation
  • Pricing Management
  • Restaurant POS
  • Retail Management
  • Returns Tracking
  • Sales Tracking
  • Touch Screen
  • Billing & Invoicing
  • Chemical Readings
  • Customer Management
  • Mobile Access
  • Quotes / Estimates
  • Routing
  • Scheduling
  • Work Order Management

Evosus Software Reviews Recently Reviewed!


The Evosus software and the support team that supports it is second to none!

Oct 20, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's a fully integrated ERP system which ties accounting, inventory, POS, sales, and service together in a very user friendly GUI environment. It has improved the efficiency of our business by eliminating duplicate and triplicate data entry and it gives us much greater control over our inventory.

Cons: I wish there were a few more canned reports for service and dispatch. Financial reports require a lot of formatting and manipulation when exported to Excel to get them to look like something you would get out of QuickBooks, including having to manually add a $ Variance Column. It lacks a Cash Flows report.

Overall: Integrated Accounting

Inventory Controls

Improved Efficiencies with one point of data entry

Ability to setup step by step sales invoices with options tailored to each product

Ability to setup troubleshooting scripts for the service department

Excellent mobile app for service and delivery

etc...etc..etc...

Vendor Response

by Evosus on October 23, 2017

Thank you so much for the wonderful review, Scott! We are thrilled to hear that Mainely Tubs is getting so much value out of our software.

Capterra loader

Running a Business

Aug 21, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: This program has everything from Accounts Payable to purchasing options for inventory. We are able to integrate with our supplier company and inventory basically runs itself!

Cons: The software is VAST! There is almost too much going on in the program to keep up. I believe with time, the software can be simplified to be a bit more user friendly.

Overall: I use Evosus daily. If it were not for this program keeping everything up-to-date and alerting when there are issues, our business would surely fail. Evosus keeps your customers, subcontractors, and employees all right in the same location to manage. There is nothing that they hadn't thought about: Payroll, AR, AP, Inventory, Sales Taxes, Bank Deposits, and the list goes on and on.

Evosus made our transition from our old software system easy. And they're a pleasure to work with!

Nov 03, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: From the beginning the team at Evosus was with us every step of the way to make sure our transition was flawless. We were assigned an Account Manager and she is fantastic. Everything was mapped out for me and if I had a question about anything she always responded quickly and always had the answer. Evosus is such a great program. I was able to set it up the way I need it to function for our business, which I have never had from any other Software systems. There are webinars that they provide and videos that give you detail regarding every portion of Evosus. Sales, Accounting, Inventory etc. It is so easy to navigate through and if you make a mistake you can fix it without a problem. Our whole team is thrilled with it!

Cons: There is too much information on the schedule and it would be nice if the name or even address was in bold. Just so it would be easier for the eye to pick out the specifics.

Vendor Response

by Evosus on November 06, 2017

Thank you Catherine for your wonderful review! We are so thrilled you have been able to see the value of our software and appreciate you taking the time to provide feedback.

It was an inventory issue with the cache not processing automatically and one of the customer rep solved it immediatly

Nov 08, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease in which different locations merge together. I like being able to have a combined financial statement or separate if wanted.

Cons: The inablity to manipulate reports directly in Evosus, that the job cost does not merge into the revenue register and that you can not check a gl account in a current month unless it's posted.

Great Learning Experience with customer rep today. She taught me how to update re-order alerts

Jul 12, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This software is very user friendly. we have used this product since 2005 and it just gets better and better every year

Vendor Response

by Evosus on July 18, 2017

Thank you so much for taking the time to review our software, Denise! We are so thrilled to hear you have been part of our Evosus Family for over 10 years and look forward to growing together.

Worked with Kimberly Marcy on getting a tub back in inventory.

Jun 22, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use. I love having our rep assigned to our account. She is very knowledgeable, very friendly and willing to help. She is awesome.

Cons: Have to buy an expensive scanner to scan during inventory. Wish it was easier to research history by tub serial number.

Overall: easy to run financial reports.

Vendor Response

by Evosus on July 18, 2017

Thank you so much for taking the time to review our software, Jennie! We value your feedback and thrilled to hear your Account Manager is taking great care of you.

Evosus checks most of the boxes for us. It's a fantastic system that makes us more profitable.

Jul 18, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love the fact that everything is one place. My accounting, scheduling, POS, and employee time clock is all in one software. I'm able to pull any report for any aspect of my business within seconds. And it has increased our productivity in both the retail store and the service business in just a few months. Any time I have a question, I can either call or email, and my account manager Joy gets back to me very quickly and follows up with an email explaining the solution so that I can refer back to it again.

Cons: Maybe a couple of mouse clicks difference for some of the back office features, but the positives far outweigh those couple of clicks.

Overall: Increased productivity, better control of my business, and less downtime for the techs due to software failures

Vendor Response

by Evosus on July 18, 2017

Thank you so much for taking the time to review our software, Suzanne. We value your feedback and love having Aquanut Pool Care part of our Evosus Family!

I couldn't pull a report and Th esupport staff helped me do it.

Feb 07, 2018
4/5
Overall

2 / 5
Ease of Use

2 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
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Pros: the customer support. The support staff is always willing to help and keeps us updated while he's working on a solution.

Cons: Too many clicks to do a simple task and hard to search for things. Customer info must be entered exactly or it won't pull them up.

Frustration, Lost of business, Promises not kept. $$$$ Expensive.

May 30, 2018
2/5
Overall

1 / 5
Ease of Use

3 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money

Pros: Tracking customer accounts. Wow I don't have a 100 characters of Pros to say about Evosus, so I am just filling in the spaces.

Cons: Customer service. Credit card processing is only done by one company approved by Evosus and when there is an issue I am told it is the credit card company issue not Evosus. When upgrades are required Evosus use to do them as part of there monthly service fee, now I have to hire a computer tech at extra cost to do upgrades and if not done the system locks up. All in all I would not recommend this company to anyone. At this point financially I am so deep into Evosus that I do not know what I will do for the future.

Overall: No benefits at all just a large expense and multitude of headaches.

Steer clear of these guys! Don't use this company if you expect customer service.

May 03, 2018
1/5
Overall

1 / 5
Ease of Use

1 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money

Pros: There aren't many pros to this software.

The only positive is it integrates with our manufacturer.

Cons: Steer clear of these guys! Don't use this company if you expect customer service. They give you the utmost attention until you give them money and then they dead-end you. Their sales tech guy is highly unprofessional, has a consistent condescending tone and belittles you for asking questions to gain clarity on what we are spending our hard earned money on. Phone call after phone call and email after email and wait. Finally, when its convenient for them they may respond a few days later. Not what you expect after spending with a company. We are definitely looking to take our business elsewhere! Very disappointed.

Overall: Daily Headaches.

Problems...Problems...Problems. And basically no support from Evosus

May 15, 2017
1/5
Overall

1 / 5
Ease of Use

1 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money

Pros: At this point there is nothing I like about this software. Don't expect Evosus support because they cant give it to you.

Cons: Everything!! When having a reporting issue and 10 weeks later you still don't have answers or resolutions is simply unacceptable.

Overall: No benefits at this time