Who Uses This Software?

Prompt Incorporated can serve companies of any size and in any industry. Join Ryder Truck Rental, Pier 1 Imports and many more companies ranging from 150 - 35,000+ employees.


Average Ratings

6 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $25,000.00
  • Free Demo
  • Deployment
    Installed - Windows
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Prompt
  • www.promptinc.com
  • Founded 1987
  • United States

About PromptPayPlanner

Starting as low as $25,000, PromptPayPlanner combines affordability, flexibility, and high security altogether in a highly-rated solution which brings salary planning into the 21st century. Each system is designed to meet client specs exactly, with our versatile core solution providing the framework for your perfect solution. We invite you to join a free live demonstration to learn how PromptPayPlanner will save your company valuable time and money in the salary planning process.


PromptPayPlanner Features

  • Bonus Management
  • Compensation Assessment
  • Compensation Calculation
  • Compensation Plan Modeling
  • Compensation Statements
  • Employee Reward Programs
  • Incentive Programs
  • Organizational Charting
  • Salary Planning

PromptPayPlanner Reviews Recently Reviewed!


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Highly recommend PromptPayPlanner to any company still using spreadsheets today!

Jun 20, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: PromptPayPlanner is cost-effective, customizable, easy to use, and has a great customer support team behind it. They have been able to customize the tool to our exact specifications without the heavy price tag that usually comes along with a customized solution. I highly recommend this product to anyone still using spreadsheets today.

Cons: It is a small company, but I feel that is one of the reasons they are able to offer excellent customer service and quick-turnarounds for customized solutions.

Overall: Eliminated spreadsheets and streamlined our corporate annual review cycle and our field management quarterly bonus program. This tool has literally saved our company hundreds of man hours and has more than proven its ROI.

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My experiences with Prompt Pay Planner

Aug 23, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The product has always been very simple and flexible to use in two different organizations without getting a ton of technical people to help you run it.

Cons: It's not an all-bells-and-whistles product and some people might expect that. It lacks a little bit of pretty in some respects and I have never used it with automatic interfaces set up so there is some manual load work to do. I knew that from the beginning and they never tried to gloss over that fact, but work is work.

Overall: CSR at Prompt have always been amazing to work with and lord knows I put them through the the paces with multiple plan design changes with no lead times and changes to fundamental programming deep into the process. I was never one hit with a charge that was out of scope even though some of my changes clearly were. I used it at 2 completely different organizations and they customized a solution that worked for me at both places which couldn't have been more different or complicated. They saved me a ton of money and time over the years and can't recommend them enough if you need what they have to offer.

Prompt Pay

Aug 28, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The easy of use and customization, tailored to our global companies needs. It's accessible anywhere 24/7. The customer service and support.

Cons: Some of the reports are not exportable to csv and when they are, they require a lot of manipulation.

Overall: We have been customers since 2009 or 2010 and have watch the system continue to evolve. Prompt Pay has made a very manual process, automated and easy to use. It allowed us to put controls in place to manage our multiple bonus plans globally. Gillian and her team give world class customer service which you can not get from any other provider. The Prompt Pay team really understands your business/compensation needs no matter how difficult and can change with your changes.

Recommendations to other buyers: Prompt Pay allows you to change with the business needs versus trying to work your business needs around a system.

We are very pleased with PromptPayPlanner!

Aug 24, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: The configurability is what attracted me to the tool and the value compared to other tools that we looked at is exponentially higher.

Cons: You really have to know your data and processes to be able to configure the tool. It's not an off the shelf system built based on best practices, but that's why it works for us!

Overall: The team was extremely helpful and the tool is extremely flexible which suits the complexities in our structure and processes.

Recommendations to other buyers: I definitely recommend Prompt Pay Planner to support your Total Rewards processes. This is a tool that does what you need it and tell it to!

We have used the software for 2 yrs. Most of the users find it easy to use and use it year round

Jun 11, 2015
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: The people I work with at Prompt are great. They are always very responsive and seem to do everything they can to meet our needs. Even when they can't they are always open to thinking about it as a future enhancement or coming up with a workaround to meet our needs. It is not unusual for me to have a last minute request outside of requirements and they always do what they can to meet my need. We use both salary and performance planning , some of the administrator functionality in salary planning isn't available in Performance, but again we are in discussion about those changes and have confidence they will create solutions to meet our needs

Love working with PPP

Jul 14, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Love working with Gillian and the Prompt Pay Planner team. They understand our ever-changing business requirements, help suggest features, and provide outstanding customer service. For the end user, the product is very similar to Excel and easy to use. And being able to export the data means I can easily import it into our HRIS platform. I can't say enough good about this product and this group of people.