Sitecore

Sitecore Experience Platform

4 / 5 11 reviews


Average Ratings

11 Reviews
  • 4 / 5
    Overall
  • 3 / 5
    Ease of Use
  • 3.5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Deployment
    Cloud, SaaS, Web
  • Support
    Online

Vendor Details

  • Sitecore
  • www.sitecore.net

About Sitecore Experience Platform

Web content management software that offers SEO, built-in social media tools, mobile device support, and microsite design capabilities.


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Sitecore Experience Platform Features

  • Approval Process Control
  • Document Management
  • Indexing
  • Permission Management
  • Rich Text Editor
  • Rule Based Publishing
  • Search
  • SEO Management
  • Template Creation
  • Version Control

Sitecore Experience Platform Reviews Recently Reviewed!


It's impossible to use if you aren't a developer or submit to weeks of training.

Apr 02, 2018
3/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
2 / 5
Value for Money

Pros: It seems very sophisticated and powerful, provided the implementation focuses on what content editors need to build and edit pages.

Cons: Exceptionally unintuitive, complex with confusing and inconsistent naming conventions. Without exceptionally good training, it's impossible to figure it out.

Capterra-loader

Make It Yours Because You Can!

Mar 07, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I love the customization available with this software. For one, it does its job out of the box. But get a developer on your team and you can run leagues ahead your competition with your website. Use templates, develop your CSS, create new object types to put on your website, or customize the objects that come out of the box. I'm not a developer myself, so I can't speak to how user-friendly that side of it is, but I've worked with a few developers who are able to fly through customization requests. Everything is granular in permissions too: you can create groups for permissions or individuals, and you can get pretty detailed in what those permissions are. It's incredible on so many levels for so many different sizes of teams.

Cons: It does cost money. Not a cheap product. But if you need a website that's more complex than a blog, it should be worth it. Just make sure to get buy in from everyone involved with setting the budget. Customer service can connect you with sales reps who would be more than happy to provide you with content to show the ROI if you aren't sure how to bring the C Suite onboard. Then you don't have to worry so much about getting your annual budget approved just to stay in the same system. Get everyone committed to the spend!

Overall: I can easily get anything done on the website that I need to. I also have people trained across the organization with limited permissions so they can't break anything, but they can make updates and submit them to the publishing queue, where I just review them before publishing. Being able to delegate little tasks like that lets me focus on more front-end work. It's easy, it's customizable, and I love it.

Highly customizable .NET based enterprise CMS with a bit of a learning curve

Jan 09, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: For experienced .NET teams familiar with the Sitecore platform we can customize and extend virtually every feature of the CMS. Newer marketing automation features really enable us to take our marketing and retail based sites to a much higher level of sophistication with modern features like content personalization and real-time A/B testing etc.

Cons: Once our team got familiar with the Sitecore way of configuring sites they felt effective, however that ramp up time a longer than some other systems. That has made it difficult to find experienced talent. It has also made outsourcing more experience than some other more common CMS systems like Wordpress or Drupal.

Overall: For large enterprise operations with a fully staffed full time team to support this is a great option. Especially for small to medium multi-site environments. Scaling up from dozens to hundreds of sites however looks like it would be a challenge to govern content and code base.

confusing, & not user friendly

Nov 13, 2017
3/5
Overall
2 / 5
Ease of Use
2 / 5
Features & Functionality
1 / 5
Customer Support
2 / 5
Value for Money

Pros: I like that this software has multiple stages of approval before changes are published allowing you to be sure that you are publishing exactly what you want.

Cons: I do not like a lot about this software as it is not user friendly whatsoever. You need a lot of training before being able to confidently use this software even using it weekly.

Easy to use and convenient

Sep 06, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 5.0/10 Not
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Pros: Easy to use and convenient. It works well for large businesses with many locations such as distributors or dealerships.

Cons: Lacking in some capabilities such as forms. I think there are some forms but they don't meet all the requirements we need.

We work with a partner and it is a great platform with Mindtree

Sep 06, 2017
5/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It is connected to everything , and we are integrating even more to it. Salesforce, email, and more.

Cons: It's hard to use and not a lot of info docs to make it easy to use. I don't like that it takes a long time to load the work box and a few other features.

Overall: We get a lot of marketing benefit and once everything is connected we will be able to provide marketing ROI.

User of Custom Sitecore Platform

Aug 22, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: It has made content management and the posting process much easier than our previous processes, and has become a central location for all of our online content, no matter which of our sites we are posting to. It has also made the SEO process an easier one, as everything is right there for me as a user, and I don't have to reach out to our IT folks to do much of the work.

Cons: That we have to log into sitecore on a different browser than the browser we use to log into our websites.

Overall: We are able to a lot more on our own without having to reach out to IT for them to do things that we could easily learn to do, but were behind bigger walls before.

Sitecore Review

Dec 20, 2016
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Comments: I managed a website from 2006-2010 on the Sitecore platform. I thought it was a great CMS and very flexible. I am not an expert coder but found it very easy to use. Ultimately, it had more features and tools than the organization found necessary for the price they were paying and they switched platforms.

Great tool but can be expensive

Dec 07, 2016
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Excellent multisite multilingual tool. Easy to update with a ton of extra marketing features

Cons: EXPENSIVE. Per user license agreement. Needs heavy customizations.

Overall: This CMS is amazing and has a ton of features, but getting it off the ground can be expensive. I am not a fan of the per user license and would rather pay one price and have as many users as I want.

Recommendations to other buyers: Unless you are a huge company, I would probably avoid this CMS.

Excellent content management system

Nov 08, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is very easy to use
Has a lot of functionalities
It helps your to organize your content very well

Cons: It is a bit slow sometimes
It crashes

Overall: Very easy and efficient content management system that enables the user to migrate content into the webpage.

Recommendations to other buyers: Definitely learn how to use this software as it can be very useful in the future for content migration

Sitecore can be great, but all depends on your team supporting it

Nov 02, 2015
4/5
Overall
3 / 5
Ease of Use
4 / 5
Customer Support
4 / 5
Value for Money

Comments: We switched over to using Sitecore 4 or 5 years ago, transiting from another web content management system. The transition was a lengthy process, mainly because we had to switch over the look and feel and content of the existing site. Sitecore is a great tool and is very flexible, but it requires more skill and people to maintain then our previous CMS. We enjoyed the previous one, but made the switch because of the capability and functionality available with Sitecore. I would recommend Sitecore, but just as long as the team that supports it has the technical skill and there is a well thought out plan for how it should be configured.

Pros: Because Sitecore is essential just an online platform that is a .net application, you can set up and configure the system anyway you want, and get as granular as you want with the permissions. The system is real flexible and if you can think of it, the system can most likely do it! It is a more advanced system then some of the other CMS out there (which is also a con).

Cons: You need a real concrete plan for setting up your CMS, everything from the templates to how you want users to edit the pages. There is a lot, so it takes a lot of planning and forward thinking. You also need people with the right skills and tools to maintain and configure the system. It is a more advanced system then some of the other CMS out there (which is also a pro).