# SplitAbility Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about SplitAbility Software - reviews, pricing plans, popular comparisons to other Restaurant POS products and more.

Source: https://www.capterra.com/p/130927/SplitAbility

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# 

 SplitAbility Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

SplitAbility

## What is SplitAbility?

Australia's #1 hospitality POS system. Eliminates maintenance issues, has a 100% up time record and offers unlimited registers / devices per site at a fraction of the cost of traditional POS systems. SplitAbility: 1. Is 100% Available. 2. Handles high load. 3. Provides a Private and Secure Account. 4. Requires No On-Site Software. 5. Is Full Featured. 6. Prints exceptionally Fast. 7. Works on any Device. 8. Integrates with Payments, Accounting, PMS and other services.

## What is SplitAbility used for?

[Restaurant POS](https://www.capterra.com/restaurant-pos-software/)

Top alternative

Featured

Overall rating

Based on 25 user reviews

Reviews sentiment

Positive

100%

Neutral

0%

Negative

0%

Starting price

$30

Per User, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for SplitAbility?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.splitability.com&name=SplitAbility)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### SplitAbility

4.7 (25)

VS.

[3.8 (711)](https://www.capterra.com/p/152638/Epos-Now/reviews/)

Starting Price

$30

Per User, Per Month

Starting Price

$349

Flat Rate, One Time

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (25)

Ease Of Use

3.8 (711)

Value For Money

4.8 (22)

Value For Money

3.6 (664)

Customer Service

4.8 (25)

Customer Service

3.6 (686)

## SplitAbility alternatives

[4.4 (243)](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[4.2 (549)](https://www.capterra.com/p/136301/Toast-POS/reviews/)

Starting price

$69.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

79%

of reviewers

rated it above 4 stars

[4.3 (66)](https://www.capterra.com/p/149980/Ehopper/reviews/)

Starting price

$14.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

80%

of reviewers

rated it above 4 stars

Highest Rated

[Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)

[4.6 (3,018)](https://www.capterra.com/p/275802/Square-Point-of-Sale/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/275802/Square-Point-of-Sale/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Delivery Management

4.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Manage order deliveries until they are received by the customers

Mobile Access

5.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

Split Checks

5.0 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Distribute a bill into multiple payers according to the proportion suggested by the payers

Table Management

5.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Assign waitstaff and coordinate the table services

Gift Card Management

1.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus

Inventory Management

3.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Track and manage inventory levels to maintain proper supply

SplitAbility 45 features

Define levels of authorization for access to specific files or systems

Integrate with a third-party accounting system

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Application programming interface that allows for integration with other systems/databases

The ability to identify a barcode on or within an image or packaging

Process of managing an organization's cash resources, including cash on hand, investments, and bank account balances

Accept and process credit card transactions

Alter the layout and content of reports

Import and export data to and from software applications

Manage order deliveries until they are received by the customers

Track products that are for sale at a reduced price or part of coupon promotions

Electronically collect payments for goods or services

Track employee schedules, availability, and performance across projects and tasks

Serves restaurants

Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus

Track and manage inventory levels to maintain proper supply

Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items

Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases

Access software remotely via mobile devices

Manage and support multiple locations

Tracks and processes online orders

Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries

Manage and track customer orders for goods, investments, or any other purchases

Track orders throughout the fulfillment process

Accept, record, and reconcile financial transactions

Accept and process customer payments for products or services using hardware and software

Track and manage the profit margin between the cost of a product and its selling price.

Design, communicate, and distribute incentives to perform a specific action

Receive data and information in real time

Active reporting of data and metrics

Receive system updates as soon as any changes are made

Upload, track, and submit receipts in a central database

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event

Reports specific to sales analysis for trends and strategies

Calculation of consumption tax imposed on the sale of goods/services

Analyze the current state of sales data to accurately understand trends and forecast future sales numbers.

Generate separate bills for various meals and combos within a complete order

Distribute a bill into multiple payers according to the proportion suggested by the payers

Manage the buying, selling, and holding of stocks

Assign waitstaff and coordinate the table services

Set up connections to third-party platforms to improve business processes

Capture and record the tips received by servers and manage their distribution between all types of workers in a restaurant

Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period

Get Advice

We can help you find the software with the features you need.

Features

4.3 (22)

4.3

Based on 22 reviews

## Pricing

Value for money

4.8 (22)

Free Trial

Free Version

Single Register/Tablet

$30.00

Per User,Per Month

It includes:

-   Unlimited devices connections / registers / printers / kitchen display units (KDS) / cash draws

Value for money

4.8 (22)

4.8

Based on 22 reviews

## Integrations

[

PayPal](https://www.capterra.com/p/207944/PayPal/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.8 (25)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (25)

4.8

Based on 25 reviews

## User reviews

Overall rating

4.7

Based on 25 reviews

Filter by rating

5(18)

4(7)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

BP

Bethany P.

Director

Food & Beverages

### "Years of satisfaction "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 16, 2023

Have been using splitability from the get go and have no desire to change.

Pros

Simple easy set and programming.Can connect all my tablets to one system

Cons

Would love to be able to make tickets for takeaway orders a different colour on the KDS as the takeaway and tables are identical except 1 small detail. A different could would make it very easy

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

May 23, 2023

Thank you for your kind words Bethany! We're looking to put colored boarders around the takeaway tickets on the Kitchen Display System to make it easier to differentiate them from the tables. Thanks for identifying this in your feedback.

RF

Richard F.

CFO

Restaurants

### "Most userfriendly software"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 26, 2022

I am very happy with this software. we have used it now for several years with inimla disrupptions and when they occur the support is instant and reliable.

Pros

The simplicity is the most important feature even untrained staff are able to use this software with the shortest of training time.

Cons

when google makes changes without advising anyone

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

December 10, 2022

Thanks for the review Richard. Always a pleasure working with La Tabella. Also great to drop in when we're in the Whitsundays. Some of those features like food costs, groups and profit margins have been added with your help.

HJ

Henry J.

Owner

Food & Beverages

### "You will not be disappointed !!!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 11, 2022

I can honestly say that even being in NYC, customer service (Ross) is awesome. Always there to help answer all your questions and troubleshoot if need be

Pros

It is very easy to use. Easily customizable. Employees become used to it quickly.

Cons

I have had zero complaints since using this software.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

December 5, 2022

Thanks for your glowing endorsement Henry! Love that New York accent on the support calls. :-)

ME

Malcolm E.

DIRECTOR

Hospitality

### "Simplicity"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 30, 2021

the overall implementation of the system was a breeze with the on line assistance

Pros

Simple highly flexible operating system that allows the operator the ability to change, alter and extract menu information effortlessly. So much easier and affordable than 'off the shelf' systems with great support from the tech's

Cons

there were some 'cosmetic' limitations to the system that could be improved

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

September 19, 2021

Thank you for the review Malcolm and for mentioning the ease of setup and operation. Glad you like our Kitchen Display System.

RN

Reagan N.

Cafe owner

Hospitality

### "Split ability"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

August 20, 2021

Highly recommended.

Pros

Functionality - menu changes and management is simple to use. Ease of use- requires the least amount of staff training. Best value for money POS system out there. Multiple tablets - other POS cost a fortune to run multiple devices. With split ability, you can run as many as you like.

Cons

Not many to be practical. For a small cafe business like ours, we have all we need with Split Ability. Don't need all the complex systems that could be useful to bigger organisations..

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

September 19, 2021

Thank you for the review Reagan and for highly recommending us. We're happy to be providing systems at both Method to the Madness Restaurant and To be or not to be Café / Bar. The video we did at MTTM is also well regarded.

NS

Nicola S.

Owner

Hospitality

### "Simple and cost Effective"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

August 17, 2020

Pros

I love the saving in cost with the ability for the staff to use the phone for access to split ability The monthly subscription cost The ease of use

Cons

The functionality and reporting could be improved

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

August 27, 2020

Thanks for the review Nicola. Especially for noting SplitAbility POS can be used on all devices including staff mobile phones. We have added a video of your restaurant to our site showing staff using their mobile devices to send orders directly to the built-in Kitchen Display System. Check out the new dashboard feature, it includes charts for hourly, daily, monthly and yearly sales with a custom date range calendar.

CD

Clive D.

Owner

Food & Beverages

### "Burger shop - Point of sale"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 23, 2020

Very responsive customer service.

Pros

After looking at a number of POS systems, Splitability was the easiest to set up and run our burger restaurant

Cons

I am happy with the functionality of the software.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

June 1, 2020

Thanks for the review Clive. Love working with Happy Belly Burgers! Your feedback on the product is highly regarded and helps us set our development priorities and the product road map. We look forward to supporting you in the future as we look to add more integrated apps. Have you got a secret ingredient in those burgers? With a Google rating of 4.9 stars over 145 reviews they must taste amazing!

MG

Mario G.

Owner/Chef

Hospitality

### "Best Restaurant / Bar / Cafe POS System by far"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 23, 2020

IIn my 30 year’s experience as Owner/Chef/Manager of 4 restaurants, I have found this app Splitabilty and its company to be hands down the best Restaurant/Bar POS system I have ever used. After years of frustration with expansive unreliable and bad customer service systems, I have found Splitability to be extremely helpful and available, right from the word go. I have been able to customise the Splitability App to suit my restaurant and we currently run 4 x touchscreens, one office computer and about 10 tablets on a daily basis without and difficulties. I found the initial setting up easy because it uses Google spreadsheets, the cutting pasting tool, reverse editing and the safety of data makes the POS and menu customising simple and quick. I remember I had the whole system up and going in one day.

Pros

Its an App, so you can use your own hardware (Mobile phone, computers, touchscreens, Tablets) Making it very affordable to run and setup as its completely wireless. They have a free trial period and then a very affordable monthly charge which has unlimited use access and devises. As long as you have WiFi your good to go, you can access your POS, check-up on orders and make changes anywhere. Menu customising quite simple. Splitting bills is very easy for front of house.

Cons

I really cant think of anything, during the process on integration into my restaurant/bar I had a few ideas that I though would make the system more user friendly, I told them about my ideas and they actually upgraded the system with some of my ideas. Outstanding!

Reasons for choosing SplitAbility

Its simple, effective and affordable with great service.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

January 23, 2020

Thanks for the review Mario, it's a pleasure to be working with you! Casa Mia Restaurant is a glowing example of how hospitality businesses can adopt new ideas and streamline their processes. The updates to SplitAbility POS based on your suggestions have helped the product no end.

JJ

jose j.

director

Restaurants

### " Very comprehensive system at a great price!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 22, 2020

Lightning Fast and Super Easy!

Pros

What do you like most about the product: Love that it's one fixed price and includes lots of builtin features. Table management with the ability to transfer orders between tables. Inventory count works automatically, no setup required. Live dashboard that has daily, weekly, monthly and yearly charts. Menus are just on-line spreadsheets that can be changed and uploaded remotely. Support is always available 24/7 and you speak with a system expert.

Cons

Does not work with older docket printers.

Reasons for choosing SplitAbility

more features and lower cost.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

January 30, 2020

Thanks for the great review Jose! Good to hear that SplitAbility POS works well with your Malaysian & Chinese restaurant in the NT. Unfortunately the older docket printers don't support category splitting, print routing and printing from multiple devices of different type but we are constantly adding new features to the product so keep an eye out for them.

EK

Emily K.

Owner

Restaurants

### "Very easy to customize and set up "

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

May 30, 2019

Pros

The fact that it's very easy to manipulate the back end.

Cons

It is not a fast system for some reason. We find change users and adding position numbers a challenge.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

June 3, 2019

Thanks for your feedback Emily. It's been five years since Maximilian's started using SplitAbility Point of Sale so there are lot's of new features in the product. To add position numbers quickly, use the "+" button under "Check", single or repeated tap adds seat positions. To switch users faster, simply reduce the number of key strokes for hot locking. You can reduce it to a single key stroke if you like.

NK

Nicholas K.

Barista

Hospitality

### "Very good software and very easy to manipulate "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 28, 2019

Pros

Its very easy to use, and very easily to manipulate to suit your business and purposes

Cons

Couldn't link the point of sale properly to our commonwealth bank card payment system

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

March 4, 2019

Thanks for the review Nicholas, a pleasure to work with Aristo cafe. We now link with the Commonwealth bank card payment system, for details go to our web site under "Payment Services" - "CBA Albert" or just search "SplitAbility Commbank". There's also a number of video showing the CBA Albert in both Master and Slave operation.

AU

Anonymous User

Administration Manager

### "Great service, the team are always happy to help"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

June 26, 2018

Pros

Training for our staff has been easy, the program is very user friendly and great sized buttons for ease of vision and access. Updating of menu items is so easy no problems at all and the trainees have been able to do this with no hassles. Able to itemise each thing on the menu and then the drop down lists are great.

Cons

Having to clear a sale prior to starting a new sale is a little painful. On the iPad sometimes need to make the screen bigger or smaller due to the font. This could be an Apple issue not the software but thought I would mention it.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

July 3, 2018

Thanks for the review Donna. There are auto clearing options in Settings - Admin - Ordering Modes. Options include "Manual", "Auto on Paid" and "Auto on Paid and Served". If you are printing kitchen dockets then it's best to use "Auto on Paid". Clients that use the built in KDS (Kitchen Display System) typically use "Auto on Paid and Served". For more details on this just search "SplitAbility Ordering Modes".

PR

Paul R.

Proprietor

### "Excellent product with support that is second to none"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

May 2, 2018

Pros

Easy to use, implement and modify. Highly customisable to suit your specific needs. The most outstanding aspect of using Splitability is the unrivaled support from rep. He is highly responsive and listens to feedback to continue to develop a superior product. Strongly recommend this product to anyone in hospitality.

Cons

Would like to see more reporting options from the product itself especially for periods greater than the trading period to close off - at the moment majority of reporting is done through the end of trade period spreadsheets. Rep has this in his work stream and look forward to seeing this to make an ever better package

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

May 4, 2018

Thanks for the review Paul, your phone calls and emails have resulted in many improvements to the product especially the Kitchen Display System and "fast.cafe". A "Master" report is on the way to enable unlimited reporting periods.

ZG

Zac G.

Manager

Hospitality

### "A system so easy to use a child could set it up"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

November 24, 2017

Pros

Being able to use your pos through any tablet/phone via web browser is brilliant. Also being able to update your menus via google drive any where you are is also fantastic. If you ever have any problems, customer support is just a phone call away and extremely helpful with guiding you through the software. There was not one time where they didn't pick up and wasn't able to fix my problem within 5 minutes.

Cons

The reporting side of this software is not very high powered and requires you to manually create your graphs and spreadsheets.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

November 24, 2017

Thanks for the positive review Zac, great to hear Happy Valley Hotel in Ovens is doing so well, as it was one of the first hotels to start using SplitAbility POS for their bar. The product is evolving at a rapid pace with improvements to reporting continuously rolling out.

CL

Cassie L.

Manager

### "Great company, "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

October 24, 2017

Pros

It always has new options added which is great. Support by the Compnay, had this system for 3 years never had a problem.

Cons

Little hard to use at the beginning but stick with it as once you learn it's easy to find your way around

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

October 29, 2017

Thanks for the review Cassie, we value feedback from our long term clients as new clients hold this in high regard.

BD

Brianna D.

Manger

### "Our customers were satisfied and therefore so were we ^\_^"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

0/10

August 19, 2017

Pros

We had 800+ regulars saved in our system. Customers loyalty points were saved under their 'regular profile' and you could also save their regular order too. Customers were in and out faster and most satisfied with the fast, efficient service we provided. As the software was also online based, this meant that you could also use the POS system on your phones. We did this many a time when out internet crashed or our ipad was not charging correctly. I was able to access all of the daily past reports on my Gmail account, this was most helpful when doing the daily reports, profit and loss and necessary paperwork.

Cons

We would of liked for the reports to be a little more detailed eg, showing the most popular and least popular items sold, most and least busiest time of the day and comparisons between days/months/years. You can still find all of this information in the reports but it must be worked out manually.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

August 19, 2017

Thanks for the feedback Brianna, it's important for potential clients to hear from businesses like Cafe Urban on ways the system is being used. Especially how the system can operate on the phone network if there is no Internet connection. Best selling items are now listed in the Inventory management section. We'll take note of the built-in reporting request and add it to the development schedule. Once again we appreciate the time you've taken to do this review.

JP

Jenny P.

owner

Hospitality

### "Very smart app"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 1, 2017

not very expensive ,, no money wasted on docket books cash or card payments very clearly shown up check on my phone how was my day if im not there ...

Pros

the good thing about this app is its very easy to use .... very less chance of taking wrong orders and you can use it in your i pad or phone ...dont need docket books anymore very handy....

Cons

only last thing in printing section after update the menu ....little hard but every thing else is pretty easy to update...

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

July 1, 2017

Thanks for the review Jenny. Time flies, it's been 4 years since Cumin Kitchen started using SplitAbility POS. Great to have you as a long term client. To make updating the print categories easier, just cut and paste the old settings in, then edit the new ones before saving.

AT

Aajan T.

Owner manager

Hospitality

### "Labiak Restaurant - Kabul Afghanistan"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 5, 2017

My name is Mohammad Aajan Toorialay, I own and operate the Labiak Restaurant in Kabul Afghanistan and have been using SplitAbility POS for over a year. There are many restaurants in Kabul selling local and other foods, most are managed in a local and traditional way and can waste time and money. We decided to use SplitAbility POS in my restaurant because of its many advantages. We have been able to reduce the number of staff required to operate the restaurant which spreads over 3 floor levels. It is able to operate on any mobile tablet device and saves us time placing orders. The orders are sent directly to the required kitchen section for preparation without the need to write or transport the tickets. Our local staff find it easy to pick up and use. You do not need to be in the restaurant to control you tables or counter. The reports come automatically and you can see your tables from anywhere you want. We are very happy with the online support service provided, any time you have problems just call and it will be solved in seconds. I highly recommend SplitAbility Point of Sale for use in busy restaurants.

Pros

Ease of use. Works on any device. Unlimited tablets. Great support.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

March 6, 2017

Thanks for the review Aajan. It's great to be working with you. We're proud to be operating in Kabul, it highlights how our system can be used remotely and in any geographic location.

VK

Vicki K.

### "Best POS I've ever used"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

February 2, 2017

Splitability was so easy to setup and use in my cafe. With menu items changing all the time, it was super quick to keep on top of it. Training new staff took very little time as the layout was organised and the simplicity of the system meant less time in the back end as well. Highly recommended.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

February 3, 2017

Thanks for the review Vicki. It has been a pleasure working with you.

HS

Henry S.

### "Good value for start-up"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

2.0

2.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

January 25, 2017

It's a good value for the software. What appealed to us is that it doesn't have a start-up cost, no lock-in contract, and quite easy to setup. The functionality is quite basic, such as the reporting. However you'll be able to access the google drive and copy those data and manually create your own report. Customer support is also good, they reply promptly. Overall, it's a good option for a start-up business and potentially more.

Pros

No lock-in contract, no up-front cost,

Cons

I need to manually do my own report by manipulating the google drive documents.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

January 27, 2017

Thanks for the feedback Henry. Further reporting capabilities have recently been rolled out with more to follow. e.g. We now have best sellers, inventory count and max/min levels all on a single click. The full transaction journal shall remain for those who wish to generate customized reports. Templates can be saved and applied to any date range. For more detail see the "POS/Reports" section.

CM

Cindy M.

### "Feedback needed"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

2.0

2.0

Likelihood to Recommend

0/10

October 29, 2016

I am the owner of a café that is using splitability. I find the system very good & reasonably priced. I have one main screen on the front counter. It is an ipad but it doesn't fit everything on the screen & so I have to keep flicking to different screens when putting an order in. I first bought an android screen but it wasn't very compatible as it made the tabs very small. If anyone can tell me a good screen for front of house that will fit a lot on it without flicking to lots of different screens I would love to here from you. As it is now it takes too long to put an order through & this makes customers wait longer.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

January 28, 2017

Thanks for the review and feedback Cindy. There are a lot of users using Android devices, but be sure to test any device to ensure it gives smooth operation. As a general rule, the faster processors in higher end devices work better. Larger screen sizes enable you to display more items and minimize screen flipping. There are lots of options but I would recommend an all in one touch screen PC, e.g. A 17" touchscreen gives a lot more screen area than an iPad and doesn't cost that much more. There are videos on our site that show these screens in operation. All registered users have 24/7 phone support, so feel free to call and discuss.

PH

Peter H.

Partner

Hospitality

### "KL Kitchen Restaurant - SplitAbility POS"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 18, 2016

I really liked the fact that there was minimal upfront cost and that it is hardware agnostic. It will work in virtually any browser, with no special software requirements.

Pros

I like the fact that all our data is stored on our own Google Drive and that no third party has access to any of our data. Access is controlled only by a token.

Cons

Setting up and editing settings is a little bit difficult, it is not very intuitive.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

September 18, 2016

Thanks for the review Peter. We enjoy those Skype conversations from Potts Point in Sydney. We tweet all of our software updates as well as posting them on our Facebook page.

DN

Dan N.

Owner

### "Perfect Pizza POS"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

April 27, 2016

We use SplitAbility Point of Sale in our Pizza & Pasta Take away restaurant. The system is fast, easy to use, and has lots of features that help our business operate smoothly. A Great POS System! Dan & Sharleen Perfecto Pizza n Pasta 13 Eastern Rd Browns Plains QLD

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

April 27, 2016

Thanks Guys, We appreciate your feedback and enjoy working with you. Fantastic Pizza! SplitAbility POS Team

CP

Chorfa P.

Owner

### "Multi platform use easy to use and extremely fast"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

March 16, 2016

Pros Fantastic Service and easy to work with company. Great to have maps attached to delivery address quick look up. Everything backed up to google drive easy to use with bookkeeping Cons Receipt font not able to adjust, older staff have hard time reading the ticket Printers are to expensive however work at incredible speeds

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

March 16, 2016

Thanks Chorfa, We've added adjustable print fonts to the development schedule. To be included here as they become available: http://www.splitability.com/pos/printing/ We appreciate your feedback; it drives product development. Ross Orr Founder / Developer SplitAbility Point of Sale

AR

Alex R.

Owner

### "A Fantastic Restaurant POS!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

November 10, 2014

We have been using SplitAbility POS at Le Classic French Restaurant Coorparoo for over 2 years and it's simply fantastic! After researching many different POS systems, SplitAbility was the clear stand out. We use one main POS screen (Windows based computer) at the counter and four Android tablets to do table side ordering. We have two printers, one on the counter and one in the kitchen that devices send to wirelessly with categories directed automatically to the right printer. There is no limit to the number of tablets that we can use, during high demand periods I use my iPhone to take and send orders. We set privilege levels for staff and update menus regularly; all devices are updated centrally with a single push button. SplitAbility POS is fast and reliable and has many back office features, reporting, customer loyalty, inventory and staff time management. The support is excellent and product development is ongoing. We highly recommend SplitAbility POS. Please feel free to call or visit us to see this system in operation. Alex - LeClassic French Restaurant 2013 R&C QLD European Restaurant of the Year

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

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