SplitAbility

4.5 / 5 12 reviews

Who Uses This Software?

SplitAbility is a Point of Sale (POS) system specifically designed for the hospitality industry. In particular Restaurants of Cafes that have high demand periods of operation.


Average Ratings

12 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $30.00/month
    See pricing details
  • Free Version
    Yes
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Splitability
  • www.splitability.com
  • Founded 2012
  • Australia

About SplitAbility

SplitAbility is a Cloud Based POS service that eliminates maintenance issues, has a 100% up time and offers unlimited registers / devices per site at a fraction of the cost of traditional POS systems. SplitAbility: 1. Is 100% Available. 2. Handles high load. 3. Provides a Private and Secure Account. 4. Requires No On-Site Software. 5. Is Full Featured. 6. Prints exceptionally Fast. 7. Works on any Device. 8. Integrates with Payments, Accounting, PMS and other services.


SplitAbility Features

  • Delivery Management
  • Gift Card Management
  • Online Ordering
  • Order Management
  • Separate Checks
  • Split Checks
  • Supports Loyalty Program
  • Table Management
  • Tips Management

SplitAbility Reviews Recently Reviewed!

A system so easy to use a child could set it up

Nov 23, 2017
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Being able to use your pos through any tablet/phone via web browser is brilliant. Also being able to update your menus via google drive any where you are is also fantastic. If you ever have any problems, customer support is just a phone call away and extremely helpful with guiding you through the software. There was not one time where they didn't pick up and wasn't able to fix my problem within 5 minutes.

Cons: The reporting side of this software is not very high powered and requires you to manually create your graphs and spreadsheets.

Vendor Response

by Splitability on November 24, 2017

Thanks for the positive review Zac, great to hear Happy Valley Hotel in Ovens is doing so well, as it was one of the first hotels to start using SplitAbility POS for their bar. The product is evolving at a rapid pace with improvements to reporting continuously rolling out.

Great company,

Oct 24, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It always has new options added which is great. Support by the Compnay, had this system for 3 years never had a problem.

Cons: Little hard to use at the beginning but stick with it as once you learn it's easy to find your way around

Vendor Response

by Splitability on October 29, 2017

Thanks for the review Cassie, we value feedback from our long term clients as new clients hold this in high regard.

Our customers were satisfied and therefore so were we ^_^

Aug 19, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: We had 800+ regulars saved in our system. Customers loyalty points were saved under their 'regular profile' and you could also save their regular order too. Customers were in and out faster and most satisfied with the fast, efficient service we provided.
As the software was also online based, this meant that you could also use the POS system on your phones. We did this many a time when out internet crashed or our ipad was not charging correctly.
I was able to access all of the daily past reports on my Gmail account, this was most helpful when doing the daily reports, profit and loss and necessary paperwork.

Cons: We would of liked for the reports to be a little more detailed eg, showing the most popular and least popular items sold, most and least busiest time of the day and comparisons between days/months/years. You can still find all of this information in the reports but it must be worked out manually.

Vendor Response

by Splitability on August 19, 2017

Thanks for the feedback Brianna, it's important for potential clients to hear from businesses like Cafe Urban on ways the system is being used. Especially how the system can operate on the phone network if there is no Internet connection. Best selling items are now listed in the Inventory management section. We'll take note of the built-in reporting request and add it to the development schedule. Once again we appreciate the time you've taken to do this review.

Very smart app

Jul 01, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: the good thing about this app is its very easy to use .... very less chance of taking wrong orders and you can use it in your i pad or phone ...dont need docket books anymore very handy....

Cons: only last thing in printing section after update the menu ....little hard but every thing else is pretty easy to update...

Overall: not very expensive ,,
no money wasted on docket books
cash or card payments very clearly shown up
check on my phone how was my day if im not there ...

Vendor Response

by Splitability on July 01, 2017

Thanks for the review Jenny. Time flies, it's been 4 years since Cumin Kitchen started using SplitAbility POS. Great to have you as a long term client. To make updating the print categories easier, just cut and paste the old settings in, then edit the new ones before saving.

Labiak Restaurant - Kabul Afghanistan

Mar 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Ease of use.
Works on any device.
Unlimited tablets.
Great support.

Overall: My name is Mohammad Aajan Toorialay, I own and operate the Labiak Restaurant in Kabul Afghanistan and have been using SplitAbility POS for over a year.
There are many restaurants in Kabul selling local and other foods, most are managed in a local and traditional way and can waste time and money.
We decided to use SplitAbility POS in my restaurant because of its many advantages.
We have been able to reduce the number of staff required to operate the restaurant which spreads over 3 floor levels. It is able to operate on any mobile tablet device and saves us time placing orders. The orders are sent directly to the required kitchen section for preparation without the need to write or transport the tickets.
Our local staff find it easy to pick up and use.
You do not need to be in the restaurant to control you tables or counter. The reports come automatically and you can see your tables from anywhere you want.
We are very happy with the online support service provided, any time you have problems just call and it will be solved in seconds.
I highly recommend SplitAbility Point of Sale for use in busy restaurants.

Vendor Response

by Splitability on March 05, 2017

Thanks for the review Aajan. It's great to be working with you. We're proud to be operating in Kabul, it highlights how our system can be used remotely and in any geographic location.

Best POS I've ever used

Feb 02, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Splitability was so easy to setup and use in my cafe. With menu items changing all the time, it was super quick to keep on top of it. Training new staff took very little time as the layout was organised and the simplicity of the system meant less time in the back end as well. Highly recommended.

Vendor Response

by Splitability on February 03, 2017

Thanks for the review Vicki. It has been a pleasure working with you.

Good value for start-up

Jan 25, 2017
4/5
Overall
4 / 5
Ease of Use
2 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: No lock-in contract, no up-front cost,

Cons: I need to manually do my own report by manipulating the google drive documents.

Overall: It's a good value for the software. What appealed to us is that it doesn't have a start-up cost, no lock-in contract, and quite easy to setup. The functionality is quite basic, such as the reporting. However you'll be able to access the google drive and copy those data and manually create your own report. Customer support is also good, they reply promptly. Overall, it's a good option for a start-up business and potentially more.

Vendor Response

by Splitability on January 26, 2017

Thanks for the feedback Henry. Further reporting capabilities have recently been rolled out with more to follow. e.g. We now have best sellers, inventory count and max/min levels all on a single click. The full transaction journal shall remain for those who wish to generate customized reports. Templates can be saved and applied to any date range. For more detail see the "POS/Reports" section.

Feedback needed

Oct 28, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
2 / 5
Customer Support
4 / 5
Value for Money

Comments: I am the owner of a café that is using splitability. I find the system very good & reasonably priced. I have one main screen on the front counter. It is an ipad but it doesn't fit everything on the screen & so I have to keep flicking to different screens when putting an order in. I first bought an android screen but it wasn't very compatible as it made the tabs very small. If anyone can tell me a good screen for front of house that will fit a lot on it without flicking to lots of different screens I would love to here from you. As it is now it takes too long to put an order through & this makes customers wait longer.

Vendor Response

by Splitability on January 28, 2017

Thanks for the review and feedback Cindy. There are a lot of users using Android devices, but be sure to test any device to ensure it gives smooth operation. As a general rule, the faster processors in higher end devices work better. Larger screen sizes enable you to display more items and minimize screen flipping. There are lots of options but I would recommend an all in one touch screen PC, e.g. A 17" touchscreen gives a lot more screen area than an iPad and doesn't cost that much more. There are videos on our site that show these screens in operation. All registered users have 24/7 phone support, so feel free to call and discuss.

KL Kitchen Restaurant - SplitAbility POS

Sep 17, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like the fact that all our data is stored on our own Google Drive and that no third party has access to any of our data. Access is controlled only by a token.

Cons: Setting up and editing settings is a little bit difficult, it is not very intuitive.

Overall: I really liked the fact that there was minimal upfront cost and that it is hardware agnostic. It will work in virtually any browser, with no special software requirements.

Recommendations to other buyers: Better communication to users of changes, updates and future developments.

Vendor Response

by Splitability on September 18, 2016

Thanks for the review Peter. We enjoy those Skype conversations from Potts Point in Sydney. We tweet all of our software updates as well as posting them on our Facebook page.

Perfect Pizza POS

Apr 27, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We use SplitAbility Point of Sale in our Pizza & Pasta Take away restaurant.
The system is fast, easy to use, and has lots of features that help our business operate smoothly.

A Great POS System!

Dan & Sharleen
Perfecto Pizza n Pasta
13 Eastern Rd Browns Plains
QLD

Vendor Response

by Splitability on April 27, 2016

Thanks Guys, We appreciate your feedback and enjoy working with you. Fantastic Pizza! SplitAbility POS Team

Multi platform use easy to use and extremely fast

Mar 16, 2016
4/5
Overall
3 / 5
Ease of Use
5 / 5
Customer Support

Comments: Pros
Fantastic Service and easy to work with company.
Great to have maps attached to delivery address quick look up.
Everything backed up to google drive easy to use with bookkeeping
Cons
Receipt font not able to adjust, older staff have hard time reading the ticket
Printers are to expensive however work at incredible speeds

Vendor Response

by Splitability on March 16, 2016

Thanks Chorfa, We've added adjustable print fonts to the development schedule. To be included here as they become available: http://www.splitability.com/pos/printing/ We appreciate your feedback; it drives product development. Ross Orr Founder / Developer SplitAbility Point of Sale

A Fantastic Restaurant POS!

Nov 09, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We have been using SplitAbility POS at Le Classic French Restaurant Coorparoo for over 2 years and it¿s simply fantastic! After researching many different POS systems, SplitAbility was the clear stand out.

We use one main POS screen (Windows based computer) at the counter and four Android tablets to do table side ordering. We have two printers, one on the counter and one in the kitchen that devices send to wirelessly with categories directed automatically to the right printer.

There is no limit to the number of tablets that we can use, during high demand periods I use my iPhone to take and send orders. We set privilege levels for staff and update menus regularly; all devices are updated centrally with a single push button.

SplitAbility POS is fast and reliable and has many back office features, reporting, customer loyalty, inventory and staff time management. The support is excellent and product development is ongoing.

We highly recommend SplitAbility POS. Please feel free to call or visit us to see this system in operation.

Alex - LeClassic French Restaurant
2013 R&C QLD European Restaurant of the Year