# EZnet Scheduler Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is EZnet Scheduler the right Appointment Scheduling solution for you? Explore 143 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/130929/EZnet-Scheduler/reviews --- EZnet Scheduler 4.4 (143) [View alternatives](https://www.capterra.com/p/130929/EZnet-Scheduler/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of EZnet Scheduler Ease of use 4.3 Customer Service 4.3 ## Pros and Cons in Reviews DL Deana L Executive DirectorVeterinary, 51 - 200 employeesUsed the software for: More than 2 years. “Their scheduler is massively robust. “ December 11, 2024 SH Sam H Director of AdministrationRecreational Facilities and Services, 11 - 50 employeesUsed the software for: 6-12 months. “More than once there have been login issues. If you forget a password, that can create a whole world of complications (customer service helps when they can of course).“ November 28, 2023 DG Debra G Office managerChild Day Care Services, 11 - 50 employeesUsed the software for: 1-2 years. “This product is easy to sign in.“ July 3, 2025 Gene H Technical Operations ManagerTelecommunications, 11 - 50 employeesUsed the software for: More than 2 years. “You navigate to the site via a mobile browser and it is difficult to see and manipulate the various appointments created. If you have the credentials to change the schedule, you can accidentally move the appointments around without any confirmation request.“ July 14, 2022 JB James B OwnerPublic Safety, 2 - 10 employeesUsed the software for: More than 2 years. “Easy to use and excellent customer support.“ October 8, 2024 JO Jan O Office ManagerAccounting, 2 - 10 employeesUsed the software for: 1-2 years. “It doesn't seem compatible with multiple appointment schedules. “ July 27, 2022 ET Elizabeth T victim services coordinatorLaw Enforcement, 501 - 1,000 employeesUsed the software for: More than 2 years. “This product keeps me on task and is such a convenient way to schedule appointments and make sure the do not overlap.“ July 19, 2022 bb billie b SERVICE ADVISORRetail, 11 - 50 employeesUsed the software for: More than 2 years. “only thing is when trying to book on lunch time doesn't allow you“ July 20, 2022 ## Showing most helpful reviews Showing 1-25 of 143 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use SP Susan P. VO Demo Producer Entertainment Used the software for: 2+ years ### "excellent scheduling software!!" March 12, 2020 5.0 EZNet Scheduler makes it so easy for everyone in our company to know exactly what is going on, no matter where we are at (work, home, anywhere!) without complicated emails or notifications. We have loved it ever since we started using it, and several upgrades have made it even better. We have multiple recording booths at our studio, and our schedule changes constantly throughout the day. EZNet makes it so simple for any employee to make changes to the schedule and put all notes and necessary information, including billing information, about each session into the schedule. Pros EZNet Scheduler lets you organize calendar functions like a good old handwritten calendar. So many options for how to set it up and also for categorizing appointments. Our company tried other scheduling software, but always went back to a paper schedule book because they didn't allow for making notes or easy changes to appointments. We have many different kinds of appointments in our business, and the color coding makes it so easy. And the ability to input many different types of information about the appointments is outstanding (all client info, notes about the appointment, etc.). The "appointment status" options, which are completely customizable, are excellent, too. Cons The program is great on laptop/desktop, but making changes on a phone is a bit tricky, at least with the configuration my company uses. It is also too easy to accidentally move an appointment by mistake when using the phone version. My only other complaint is the drop down "support" menu, which is directly above the "Today" button, which I need to click many times a day....the support menu will drop down and cover up the "today" button as you scroll over that part of the screen. Other than that, it's pretty much perfect! Review Source Response from Eznet Programming Services March 23, 2020 Thank you so much for your review, Susan! We are so glad to hear you are doing well and have benefited so much from EZnet Scheduler. Thank you for providing feedback on the program as well and bringing your particular issue to our attention-we will be looking into it. Please let us know what we can do for you in the future!--JG We are currently working on an updated version of the EZnet Scheduler which will allow for easier use on mobile phones JB James B. Owner Public Safety Used the software for: 2+ years ### "Recommend " October 8, 2024 5.0 Used the program for several years without issues. I’m now retired. Pros Easy to use and excellent customer support. Cons No downside. Any issue's resolved within hours. Review Source JM Jesse M. Development Manager Non-Profit Organization Management Used the software for: 2+ years ### "Outdated" July 21, 2022 2.0 For the price we pay, we have access to very limited features. Pros Served the purpose we needed it to for a while. Cons Software seems very outdated and not very functional or user friendly. Unnecessarily complicated to use and does not have important built-in features such as auto-saving, auto-replies, or easy online scheduling. Review Source Response from Eznet Programming Services July 25, 2022 Jesse thanks for taking the time for your review. I know we've addressed your concerns via email separately. I want to confirm we are in the process of adding new features, functionality, and also updating the look and feel. The auto save feature is available. Please contact our customer support team at 888.959.7475 if you would like us to show you how to set that up. In our upcoming release, we are introducing two-way text messaging integrated into the Scheduler. We're also introducing IntelliVu digital job board which enables a Kanban view to track projects in your workflow. If you are interested in our beta release, please contact our customer support team. Thanks for your feedback and know we are working hard to improve the Scheduler and add more features. KB Kimberlee B. Accountant Accounting Used the software for: 1-2 years ### "EZnet Scheduler Experiences" July 19, 2022 4.0 This is a reliable program that is reasonably priced and works very well for offices with remote workers as well as on site. Pros Having a cloud based, reliable software is imperative for our office; this program fits the bill. Cons Reminder and notifications are more cumbersome to set up than we would like, it would be good to have the ability to set up multiple clients at one time for those. Review Source Response from Eznet Programming Services July 25, 2022 Kimberlee thanks for your review and your continued business. We're in the process of adding Enhanced Text Messaging making it easier to send messages and also now you'll be able to receive messages. I've collected your feedback for future releases. Thanks again! JG Jose G. therapist Mental Health Care Used the software for: 2+ years ### "best scheduling software" July 24, 2022 5.0 Pros I've been using EZnet for many years. Very good software to use daily and to store appointment and service records Cons still can improve on ease of text notifications Review Source Response from Eznet Programming Services July 25, 2022 Thanks Jose for your long-time support and your feedback. I'm excited to let you know we are releasing a new version soon that will include Enhanced Text Messaging which is two-way text messaging that automatically updates the appointment status in the Scheduler. Plus, we'll be releasing IntelliVu digital job board which is a Kanban view with drag and drop capability to track the status of appointments. If you would like to participate in our beta release, please contact customer support at 888.959.7475 and we'll add you to the select list. JF Jaime F. Office Manager Accounting Used the software for: 2+ years ### "Fair" July 25, 2022 5.0 It's fairly simple to use. It's really not great, but it's better than nothing. It's a shame we have devoted so much time to this particular software, I would love to see it upgrade itself and transform into a "can't live without" program. Pros I love the use of notes when booking appointments. The drop-down menu for tagging multiple people is also a plus. Cons It's 2022 and this software doesn't have an app. It is hard to use on a cellphone browser. In Today's world, a company needs to be flexible. This software does not fit into that category. Frankly, it's been too long for it to NOT have an app, and seems like there could be better alternatives. Review Source Response from Eznet Programming Services July 28, 2022 Thanks Jaime for your review and letting us know where we can make improvements. We are in the middle of adding some new features and shortly after that a new interface. We agree we need an app and are putting that together and is on deck. We can make adjustments to the mobile experience. Please contact our customer support team at 888.959.7475 and let us know what areas in particular so we can make those adjustments. We do want to be that "can't live without" tool and we think the new two-way text feature as well as our Kanban feature, IntelliVu digital job board are steps in that direction--as well as an upgrade to our interface. We appreciate your continued support and loyal business. We are making enhancements and want to make sure we deliver that "wow" experience you mentioned. JO Jan O. Office Manager Accounting Used the software for: 1-2 years ### "Software Review" July 27, 2022 4.0 This is so much better than our old system of scheduling in a handwritten calendar. There are probably many more uses to the EZnet Scheduler than I have been able to utilize. Pros The program is easy to use for the most part. Cons It doesn't seem compatible with multiple appointment schedules. For example: we have 5 accountants, and each one utilizes has different time slots for appointments during tax season. This year we had your programmers set them up, but it still was not perfect. It would be nice if you had search filters (like you could go to the next available time slot rather than look at each day for the next available slot). Could there be a way to leave a slot available one scheduled when a client calls and wants to move the date they want to schedule rather than clearing out the appointment slot entirely? Reason for choosing EZnet Scheduler It seemed user-friendly. Review Source Response from Eznet Programming Services July 28, 2022 Jan thanks so much for your review. You can look for next available slot either through internal calendar searching by day or to see more openings by week or month. Or, your customers can click on type of appointment and view available appointments in external calendar. Or, open a second browser window and view the Scheduler side by side if you want to look for next appointment while keeping the existing appointment open. Alternately, we offer custom programming and would be happy to discuss this with you. To address your second question, there are two ways to have multiple appointments per time slot. First, you can change the assignment count in Station/Employee management option under Company Account. Select the edit wrench, then change the value in Assignment Count field to 2 or however many appointments you wish to have available per time slot. Or force save directly from an appointment. Please call our customer support team for additional details at 888.959.7475. RC Riabilitazione C. Finance Manager Hospital & Health Care Used the software for: 1-2 years ### "Relatable Appointment Solution for Companies. " April 29, 2024 5.0 Pros EZnet Scheduler brings a solid form that makes every appointment determined and speedy. There is calendar inclusion in this solution. Cons EZnet Scheduler brings clarity and organization in matters planning. Review Source Response from Eznet Programming Services April 30, 2024 Thank you for the review! We appreciate you taking time to review us and share your positive experience with others who may be considering us. We're so happy to have you in the EZnet family. :-) bB billie B. SERVICE ADVISOR Retail Used the software for: 2+ years ### "Mecanics" July 20, 2022 5.0 Pros easy to use to book jobs for mechanics . Can schedule different jobs to different mechanics Cons only thing is when trying to book on lunch time doesn't allow you Review Source Response from Eznet Programming Services July 25, 2022 Thanks Billie for your review. We're so happy to hear you like the ability to schedule different jobs to different mechanics. We think you'll be excited to learn we are in the process of releasing two new features. IntelliVu digital job board enables a Kanban view and we've created drag and drop capability so you can track the progress of each job. Enhanced Text Messaging is two-way text messaging which automatically updates the appointment status in the Scheduler. If you're interested in participating in our beta release, please contact our customer support team at 888.959.7475 to be a part of a select group of customers to use these features first. To override the blocked time, click on any open time slot, edit the appointment with the start time, date, and end time and date (on the top left). When you select "save" the system will prompt to "force save the appt". Select yes and you will then override the blocked time. Call 888.959.7475 with any questions. Thanks again! CM Caitlin M. Assistant Cheif Health, Wellness and Fitness Used the software for: 1-2 years ### "Good software for basic scheduling needs. Not too fussy, though is sensitive to appoinment process." September 26, 2017 4.0 Ability to view, track, and manipulate schedule online has been a huge help to our customers. It is also extremely helpful having the ability to quickly and easily update appointment statuses as they happen. Pros \-Appointment Status drop-down selection -Appointment email reminders are extremely helpful -Screen navigation and view manipulation -Helpful export feature -Ability to select multiple instructors for a single appointment. Makes meetings schedules much easier. Cons \-Buggy and easy to break. Once broke down the entire server because I accidentally put an end time to occur before the start time. Shut the whole site down. -Can't run any usable reports, such as amounts of time spent by different instructors for specified date range and appointment status. Currently must be counted manually. -Frequent loss of appointments. Disappears for no apparent reasons. Will be scheduled, shows on screen, then few days later or so, customer shows up with hand written appointment card. No appointment on schedule. -Updating customer info has no affect on any existing appointments scheduled for customer. Must update the client in the database, then go and find every occurring scheduled appointment for said customer and update manually. Previous software updated all appointment occurrences with one update. Review Source Response from Eznet Programming Services October 6, 2017 Dear Caitlin, Thank you for your feedback and review. I am sorry you experienced some difficulty with your scheduler. Please help me under what reports you need so we can help you. We can customize any report for you and in many cases we can show you how to run the report you need. A report can be created that will not require manual counting . I will be asking my customer service manager to reach out to you to better understand your concerns so we can correct it for you. Thanks again for your feedback. It is very important to us. EK Eileen K. Local coordinator Accounting Used the software for: Less than 6 months ### "Useful for appointment scheduling" July 22, 2022 4.0 Pros Multiple users could interface within the appointment scheduling feature thus allowing us to manage the appointments without double booking. Cons It would be useful to be able to customize the start and finish time for various appointments as opposed to setting up the same time blocks each week. Review Source Response from Eznet Programming Services July 26, 2022 Thank you Eileen for taking the time to review our product. There are multiple ways to adjust the appointment times. You can in an individual appointment simply by editing the time right in the appointment. The second way is to drag or push up the bottom of the appointment cell with your mouse in the calendar view. The third way is to set up the same type of appointment for a different duration and when booking an appointment, select the appointment type (duration) needed. Whenever you run into any questions on using the Scheduler, feel free to call our customer support team at 888.959.7475--we're here for you. We appreciate your business! LM Leslie M. House Cleaner Utilities Used the software for: 1-2 years ### "In my opinion…" July 15, 2022 3.0 It’s been good. Does what I need it too do. Pros I love that it shows all information I need for each Client including the notes section. Cons I don’t like that this isn’t an App. Sometimes I think it’d be easier if it were. I access my Schedule from my phone a lot and it’s not always convenient. Review Source Response from Eznet Programming Services July 18, 2022 We are working on version 7.0 and once we have that developed and released, we'll be able to release an app. Thanks for being a loyal customer. We appreciate your business. NS Nisa S. Communications Coordinator Non-Profit Organization Management Used the software for: Less than 6 months ### "Good Scheduler " July 22, 2022 4.0 I liked it and maybe we'll consider using it again next tax season. Pros I liked the ease at which we could see appointments and input information about each client we scheduled. I also liked that clients were able to get notification and confirmations from us. Cons I don't know if this is a software issue or if it was a setting that the parent organization had implemented, but we weren't able to change appointment times or length when we did use it. We also could not customize the notification emails, again likely because it was up the parent organization to make it one-size-fits-all. Review Source Response from Eznet Programming Services July 25, 2022 Thanks Nisa for taking the time to give us a review and provide your feedback. It's quite likely there might be restrictions on user rights from management in your organization. If you have any questions on how to use the Scheduler, please contact our customer support team at 888.959.7475. We're also in the process of adding two new features: Enhanced Text Messaging which allows two-way text messaging with automatic updates to the appointments, and IntelliVu digital job board which enables a Kanban view with drag and drop capability to improve workflow. We hope you will check out our new features and use us again for your next tax season. LA Laurel A. RN Medical Practice Used the software for: 2+ years ### "Ease of EZnet" March 2, 2020 5.0 Pros EZnet Scheduler is a fantastic tool. It keeps all my appointments with needed contact data in one area. I love the ability to text or email patients from the Scheduler it cuts out one step in my day. Cons I don't like the ability to do a series of appointments. If the product changes you have to change it each appointment. It should have the ability to carry over the product change. Review Source Response from Eznet Programming Services March 11, 2020 Dear Laurel, Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us!--JG The system currently allows for changes to recurring appointments, however in the future clients will have an option to change future appointments and/or past appointments. TC Tarin C. Administrative Assistant Mental Health Care Used the software for: 1-2 years ### "Easy to use, great customer service " September 27, 2017 4.0 Being able to reschedule by email with customers. The price is very good for number of reminder we need to send out per customer. Pros The software is simple to use. I like the email response option for customers to cancel or rescheduled appointment if needed. That feature really cuts down the time when needing to reschedule that appointment and simple to complete by email. It is easy to take a provider off the schedule when needed with minimal time doing so. It is very easy to adjust the schedule as needed as well. Cons I wish the text reminders would send out the first name for appts or initial of first name with last name. We have several children in one family and they usually have to call and see which child is to be seen. That would be my only feedback on how to improve features. Review Source Response from Eznet Programming Services October 6, 2017 Tarin, Thank you for your review. We can help you with the text reminders displaying the first name and last name of the appointment. There are a few ways we can do this so please contact Scot and we will fix this issue for you. Thanks! SF Sara F. Clinic Customer Care Associate Veterinary Used the software for: 1-2 years ### "EZnet use in a high volume Veterinary Clinic" February 25, 2020 3.0 The layout of EZnet is very easy to identify the appointment type and status. It is easy to train new staff on and they feel comfortable using it very quickly. Pros \-Easy to use -Reoccurring appointment types/times -Running reports to find a scheduled appointment -Preview of appointment type and notes when holding cursor over appointment Cons \-Has a lot of errors -Appointments do not always save -Notes for appointments do not always save -Crashes in the middle of scheduling and erases all info for the appointment being scheduled Review Source Response from Eznet Programming Services March 6, 2020 Hi Sara, Thanks for the feedback on your experience with EZnet Scheduler. We sincerely appreciate your insight because it helps us build a better program. If you have any more questions, comments, or concerns, please feel welcome to reach back out as we would be more than happy to assist.--JG JO Jennifer O. Office Manager Accounting Used the software for: 2+ years ### "Multi-user friendly!" February 25, 2020 5.0 We have had a very positive experience with \[SENSITIVE CONTENT HIDDEN\] and his crew. We would recommend using this scheduler! Pros This software is multi-user friendly. Since we have at least three people making appointments at a time, the real time updates are essential. Cons My only wish is that multiple emails can be used to send appointment confirmations. Many of our clients ask for that. Reason for choosing EZnet Scheduler Multi-user friendly. Review Source Response from Eznet Programming Services March 6, 2020 Thank you so much for your review, Jennifer! We are so glad to hear you are doing well and have benefited so much from EZnet Scheduler. Please let us know what we can do for you in the future!--JG JF James F. Sales consultant Retail Used the software for: 2+ years ### "Good for coordinating our estimators" February 25, 2020 4.0 Pros I can look at a daily or a weekly view to see where our estimators are going and eliminate or greatly reduce backtracking out in the field. This saves us time and fuel. Cons I would like to see an auto-save feature. If I forget to manually save, I can lose an appointment. Review Source Response from Eznet Programming Services March 5, 2020 Hi James, Thanks for the feedback on your experience with EZnet Scheduler. We sincerely appreciate your insight because it helps us build a better program. If you have any more questions, comments, or concerns, please feel welcome to reach back out as we would be more than happy to assist.--JG TM Thomas M. Enrolled Agent Accounting Used the software for: 6-12 months ### "It works" July 26, 2022 4.0 Pros Functions as necessary. Email notifications help. Cons No major issues detected at this time. Thanks. Review Source Response from Eznet Programming Services July 27, 2022 Thanks Thomas for your review and your business. We're happy to hear the Scheduler works great for you. We're in the process of adding some new features including two-way text messaging with real-time calendar status updates and IntelliVu digital job board, a Kanban view with drag and drop capability to improve workflow. Watch your email for more information. MS Michael S. owner Medical Practice Used the software for: 2+ years ### "Chiropractic scheduler" March 2, 2020 4.0 Every now and then a patient doesn't get their reminder, but otherwise it saves many missed appointments per day. Pros Patients love getting the text and/or email reminders, some patients rely on this feature. I like being able to check my schedule from any computer. Cons I feel a iPhone app would be very useful. Review Source Response from Eznet Programming Services March 5, 2020 Michael-Thank you so much for taking the time to leave your review. We really appreciate your business. Thank you for providing feedback on your experience as well. Please let us know what we can do for you in the future!---JG BR Bettijo R. Office admin Accounting Used the software for: 2+ years ### "My 1 issue" February 25, 2020 5.0 Other then my 1 issue,I like EZ net Pros easy to use,we are a re a tax prep office with several locations, Cons I have trouble almost every appointment I make,the time & date are open,I almost always have to use the Force button,more then once This is not just in my office,but also in our other locations,it is time consuming ,, Review Source Response from Eznet Programming Services February 26, 2020 There is an option in the scheduler that controls double booking. We showed the client where the setting is, tested it with the client on line and everything is working fine. LC LEslie C. director Health, Wellness and Fitness Used the software for: 1-2 years ### "Review of EZ net" March 9, 2020 4.0 Hi, really only my negative feedback is that it's difficult to reach someone, and get an immediate answer. Other than that, we are really happy with it! Pros Straight forward, easy to use. Dependable. Cons We use it a lot for data collection, so more features to specify demographics could be nice. Review Source Response from Eznet Programming Services March 11, 2020 Hi Leslie, Thanks for the feedback on your experience with EZnet Scheduler. We sincerely appreciate your insight because it helps us build a better program. If you have any more questions, comments, or concerns, please feel welcome to reach back out as we would be more than happy to assist.--JG JN Jan N. Technical Specialist Used the software for: 2+ years ### "I tested and compared eighteen different online schedulers. EZnet Scheduler was the right choice." September 26, 2017 4.0 Pros Ability to support a multiplicity of stations, ability for people to use it WITHOUT an account, ability to flag fields that are required/not required, map associated with each station, ability to embed HTML in another web site, pricing. Cons Requirement that time slots across stations share 'starting point' with office hours - makes it complicated when scheduling station using different task durations at different start times. Customer support not always responsive to support requests (sometimes get addressed right away, other times they seem ignored, so I just ask again until it 'takes'.) Review Source Response from Eznet Programming Services October 6, 2017 Jan, Thank you for your review and feedback. Time slots and stations do not have to have the same starting point. I have asked one of our customer service reps to reach out and help you with this. I am sorry you have experienced a delay in our response time to handle your concerns. Please let me know when you experienced this and was it a phone or email request? Was it outside of normal office hours? This will help me to understand what I need to do to correct this concern. Thanks again for your feedback. PP Patricia P. Office admin Accounting Used the software for: 2+ years ### "Ez net scheduler" March 2, 2020 5.0 Pros I like the quickness and ease of the software . It is easy and accessible from anywhere. Cons I dont like how I have to force save a time slot that is obviously open Review Source Response from Eznet Programming Services March 5, 2020 Hi Patricia, Thank you so much for taking the time to leave this excellent review. We really appreciate your business. Thank you for providing feedback on your experience using the program as well and bringing your issue to our attention. Please let us know what we can do for you in the future.---JG SA Sylvia A. Human resources manager Retail Used the software for: 2+ years ### "We use the software in our service business and are very pleased with it." September 26, 2017 5.0 It has helped us meet the scheduling needs of our renewals department. Pros Ease of use and support makes this product a great product for the money. Being able to schedule a service quickly is very important. Cons Lacks some reports we would like to have. Other than this, we feel the reporting to be sufficient for the product. We use it daily and that is all that we feel needs any improvement. Review Source Response from Eznet Programming Services October 6, 2017 Dear Sylvia, Thank you for your review. Please let us know what reports you need. Many are there but if you need one customized we can help you with that. Please send us your requirements or reach out to your customer service rep Scot. Thanks again! 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