BiddingOwl.com

BiddingOwl.com


5 / 5
26 reviews

Who Uses This Software?

BiddingOwl is the perfect fit for non-profits and individuals to run their fundraising auction. Customers include PTOs, PTAs, Hospitals, Churches, Foundations, Universities, Animal Shelters, and more.


Average Ratings

26 Reviews

  • 5 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    24/7 (Live Rep)

Vendor Details

  • BiddingOwl.com
  • www.biddingowl.com/
  • Founded 2012
  • United States

About BiddingOwl.com

Cost effective solution for non-profit fundraising auctions. BiddingOwl gives you all the bells and whistles to run your non-profit fundraising auction. Design your own website and start online bidding. We support mobile bidding, item and donor management, ticket sales, leaderboards, payment integration, and much more. The system is intuitive and easy to use for auction managers as well as bidders. Unlimited customer support Price: 5% of your online bids (paper bid sheet auctions are free)


BiddingOwl.com Features

  • Absentee Bidding
  • Auction Website
  • Bid Management
  • Bidder Management
  • Billing & Invoicing
  • Buy Now Option
  • Buyer Notifications
  • Dutch Auction
  • English Auction
  • Forward Auction
  • Image Editing
  • Inventory Management
  • Live Auction
  • Nonprofit / Fundraising
  • Online Auction
  • Online Bidding
  • Phone Bidding
  • Proxy Bidding
  • Reserve Price
  • Reverse Auction
  • Sealed Bid Auction
  • Shipping Management
  • Silent Auction
  • Watch List
  • Alumni Management
  • Auction Management
  • Campaign Management
  • Contribution Tracking
  • CRM
  • Donor Management
  • Event Management
  • Grant Management
  • Membership Management
  • Mobile Giving
  • Payment Processing
  • Planned Giving Management
  • Pledge Management
  • Prospect Management
  • Recurring Giving
  • Volunteer Management

BiddingOwl.com Reviews Recently Reviewed!


Bidding Owl helped us make our Silent Auction the most successful ever!

Oct 23, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software was very user-friendly and the Help options and videos were extremely helpful! If I couldn't find an answer, Customer support were a quick email/phone call away...and they were quick to respond! It was also a breeze for our bidders to navigate as well.

Cons: I suppose there were a couple times we weren't able to manipulate the grids the way we wanted to, but that's likely because none of us were too computer savvy. Having said that, it was surprisingly easy for us computer novices to get the information we needed. Again, Customer support clarified pretty much everything for us!

Overall: Our auction raised 50% more than last year, thanks to Bidding Owl. This whole process made the day of our event so much more manageable, streamlined and FUN! Can't wait to use Bidding Owl again next year!!

Fantastic site and great customer service!

Sep 09, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is easy to use and the customer service is top notch! This is the 4th year we have used Bidding Owl and have been more than pleased each time.

Cons: In all honesty I can't say that there is anything that we have not been pleased with while using this service.

Overall: We have used this for our yearly on line auction for 4 years with great results. It is our biggest fund raiser of the year. It is a way to raise money that is successful for our rescue and people have a lot of fun using Bidding Owl. They have told us they look forward to this auction every year.

Overall, a great value with lots to offer.

Apr 16, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: A lot of tools to use for fundraising

I like that you can preset auction preferences so you do not need to enter the same info for all items

Customer Support was very quick with all inquiries!

Cons: Item management was tedious. The full list of items was difficult to sort in any way. Once sorted, as soon as you update another item, it defaults back to how it was originally sorted. I had to keep resorting my item list to find the items I needed to update.

I would have like the ability to print bid sheets for online auction, as ours started as an online auction and finishes at an event, as an online auction.

Providing QR codes to each item is a miss. We had to manually do this for our event, where other services provide it.

If web addresses and logos are provided in donor section, that should pull through to item section when you tie it to a donor. Instead, we had to re-enter all logos and websites on items.

Overall: Economical way to provide online fundraising services.

AMAZING ONLINE AUCTION SITE

May 01, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Bidding Owl was so incredibly easy to use! Its a great site to manage auction items, bidders, donors, sponsors and more for an amazing price. Bidding Owl's customer service was top notch! They were always there to answer questions and help us. Whether you are an online expert or novice, first time fundraiser or a professional fundraiser, you will love this site and software.

Cons: Nothing. The software was so easy to use and manage.

Great for nonprofit auctions

Apr 04, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Their customer service is really helpful and responsive. They really care and it shows. I'm located in Thailand and they made the changes in currency symbols to allow us to use Bidding Owl.

Cons: There is a bit of a learning curve involved in using Bidding Owl to it's fullest. It's easy once you spend that time.

Overall: We have always used spreadsheets and paper for our silent auctions before. Bidding Owl let's us get bids before the gala even started.

Two year vet

Oct 23, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I really enjoy that the fees are low and the interface in setting up the auction is relatively easy to navigate.

Cons: I have had trouble in both years with the highest bidder not making payment straight away. My auction is for charity so the more items I sell the better for kids with cancer. I think it would be awesome to have an automatic payment for highest bidders available to lock them into bidding.

Overall: My overall experience is a positive one. I have found the site to be very easy to navigate even via mobile. I think that the customer support is very helpful and quick to respond so if I ever do have an issue it can be solved or answered in a day's time.

Perfect online auction software for our needs!

Oct 03, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very easy to use and much more economical than others we vetted.

Cons: Honestly haven't found a con yet. Some of our users needed some assistance getting going.

Overall: We went from manually running our silent auction to utilizing Bidding Owl and it was less work for us internally and we saw a 15% increase in the final auction net!

Extremely happy with Bidding Owl!

Jun 03, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: The ease of use. It was my first time using bidding software for a charity event, and I was up and running in minutes.

Cons: I could get expensive, but so far we have managed to keep the fees reasonable for a non profit. Other than that, it was excellent.

Saved us so much time

Aug 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: So easy to setup and get our auction going.. loved people could bid from the phones. the customer service is great. you can do a lot with this and has tons of options.

Cons: Had a small learning curve but once you figure it out it is really easy to use. and there customer service is great answering any question that you have.

Overall: saved us lots of time and not to have sheets of paper to go threw was nice.

Great Customer Service

Oct 15, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: This is our first time using the software for a non-profit auction. There's a ton of flexibility and the ability to do both the auction, manage donors and ticket sales in one place makes it the right fit for us.

Cons: Would love to see more customization on the auction page, including ability to remove footers

Overall: The customer service has been AMAZING

Bidding Owl Is The Best!

Jan 11, 2014
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: Bidding Owl is not only easy to use as a site manager with regards to set up, figures, reports, etc., gorgeous to look at with as much description information one determines is necessary as well as three colorful photographs and/or logos, and is very simple for bidders to use, at home or via their mobile devices as well, but the customer service is simply top notch! We had several questions along the way, as we had never run an online silent auction before, and when we called for help, either someone answered and helped us immediately, or we received a return phone call within minutes. We highly recommend Bidding Owl - we made a great deal of money for our food pantry, had fun doing it, and received all the support along the way you could ever ask for!

This was our first experience with an online auction and it was a pretty simple process.

Jun 18, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The process was simple and easy to set up. We liked that you were able to watch the items and bid on an app on your phone. Overall great experience and will use the software for future auction events.

Cons: Would be nice to see bidder information (high bidder as well as bidding history) within the details of the item. All of the information regarding an item was not readily available. Also, would be nice to have customize-able certificates to print once the auction is over. The included certificates were not acceptable to use for our event.

Overall: Overall it was a smooth process and successful event for our first auction. We will definitely use biddingowl again in the future for fundraising events.

Everything was great

Sep 21, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use, cost is great for non-profiits.

Cons: Would love an actual phone app for our supporters.

Overall: We have had three very successful online auctions and we sold tickets to another event.

Capterra loader

Effective Fundraiser

Jun 12, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: If you have products you would like to Auction off, extra inventory even, then this is the tool to use. Very User-friendly, setting up was easy.

Cons: Item management could use a hand. You really have to be careful there once you update a product. Other than that, a great tool.

Overall: I raised funds to donate with this site.

Raise Money the easy way..

Nov 11, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use for non technical people like me. Easy to bid. Easy to pay for items ton. I like that I received emails when someone "outbid me". Easy to Get the items I won.

Cons: Accidentally went into an Auction from Florida when I was seeking an auction from Mebane North Carolina.

Overall: Fun to Participate in the BiddingOw.com Auction. Very Easy for non "technical people" like me to bid and then pay for items won. Great way for organization to raise funds for their "cause".

Super easy to set up and simple for users.

May 11, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I liked most that the site we made looked very professional. It was simple to set up and very customizable.

Cons: I like least about this software that some % is taken from our winnings. I wish it was a smaller amount.

Great value and easy to us

Apr 20, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Ease of use. Cheap rate.

Cons: Low ability to customize. No built in audience.

Overall: We've used this service twice for online auctions. I have found it extremely easy to use though perhaps less customizable than other products. Setting up details for the auction, links and pictures was a breeze. It doesn't have the built in audience like some other systems have, but the price difference made up for that in our case. I found this an extremely effective option for small nonprofits and small to medium size auctions.

Great alternative to traditional silent auctions

Jun 14, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: BiddingOwl.com is a pretty easy to use tool for conducting online auctions in advance of a charity event or online fundraising. It is very easy to get started and getting bids!

Cons: If you are auctioning a lot of items off, it might get cumbersome to filter through them and make changes etc, but generally not an issue.

Overall: BiddingOwl.com provided us with an alternative to other silent auction formats. We were able to gain momentum before our Gala and prepare donors for the auction prior to their arrival which was a big help in increasing donations (we think)

AMAZING

Sep 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very easy to maneuver through once I had a few minutes exploring.

Cons: I haven't found one. When I would hit a snag, I just emailed customer support and in immediately there was a reply.

Overall: Bidding Owl customer support is the BOMB!!! the customer support is professional and knows her product inside and out. I am so thankful for her guidance and patience in helping me learn this system so quickly.

Bidding Owl is efficient and effective. It is the perfect tool for our charity fundraising dinner. Some work on the front in but smooth checking out at the closing.

Capterra loader

Easy to Use, Great Addition to our Event!

May 25, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Super easy to set up -- just the functions you need, not a ton of extra super fancy stuff. It does exactly what it should. The online help is super-useful and it's also a great thing that you can set up test accounts so you know the flow and can teach others.

Cons: I would like for them to have an app, but I completely understand why they use a website. Older users would have benefitted from an app.

Overall: Increased auction revenues for a non-profit

BiddingOwl.com works great

Sep 09, 2013
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: We used BiddingOwl.com for our annual school fundraiser. The program was super easy to use and it saved us a lot of work. Our volunteers were able to enter the system at the same time and work on the donations and the guest/bidders. The school auction was a real success, particularly, because we used mobile bidding for the first time. Our donors love it and it was a great addition to the event.

Holiday Auction

Jan 20, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: We used BiddingOwl this year for the first time. It was a great experience and the service aand support was outstanding. We have used other services before and never got such a personalized and supporting service ever. We are super happy with the outcome and will certainly use BiddingOwl again for our next fundraiser. BiddingOwl auction software rocks!

Customer Service

Feb 17, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use, price and customer service.

Cons: More automation.

Overall: Customer Service was Outstanding. Their willingness to talk me thru our issues and help educate me was awesome. It made our event run smoother than anticipated.

Thank You BiddingOwl

May 05, 2014
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: This site delivers! Easy to set up and add/change items. Simple bidder sign up and bids can be manually input for those that are not computer literate. Support was simple and available 24/7. No up front cost just a small % of the highest bid, this is a small nonprofits dream.

Best found option for online bidding for a school.

Apr 10, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Software was user friendly. As an administrator, setup and finalization of the auction was seamless.

Cons: Wifi challenges. Make sure to have non i-phone users support to access. We has student helpers with laptops around the event to help users.

Great option!

Feb 01, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Affordable and effective!!!

Cons: Nothing.

Overall: Very impressed with the software and service. Used the site for the first time this year. Extremely pleased and will certainly use again.

Recommendations to other buyers: Great tool!