BiddingOwl.com

BiddingOwl.com


5 / 5
52 reviews

Who Uses This Software?

BiddingOwl is the perfect fit for non-profits and individuals to run their fundraising auction. Customers include PTOs, PTAs, Hospitals, Churches, Foundations, Universities, Animal Shelters, and more.


Average Ratings

52 Reviews

  • 5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    24/7 (Live Rep)

Vendor Details

  • BiddingOwl.com
  • www.biddingowl.com/
  • Founded 2012
  • United States

About BiddingOwl.com

Cost effective solution for non-profit fundraising auctions. BiddingOwl gives you all the bells and whistles to run your non-profit fundraising auction. Design your own website and start online bidding. We support mobile bidding, item and donor management, ticket sales, leaderboards, payment integration, and much more. The system is intuitive and easy to use for auction managers as well as bidders. Unlimited customer support Price: 5% of your online bids (paper bid sheet auctions are free)


BiddingOwl.com Features

  • Absentee Bidding
  • Auction Website
  • Bid Management
  • Bidder Management
  • Billing & Invoicing
  • Buy Now Option
  • Buyer Notifications
  • Dutch Auction
  • English Auction
  • Forward Auction
  • Image Editing
  • Inventory Management
  • Live Auction
  • Nonprofit / Fundraising
  • Online Auction
  • Online Bidding
  • Phone Bidding
  • Proxy Bidding
  • Reserve Price
  • Reverse Auction
  • Sealed Bid Auction
  • Shipping Management
  • Silent Auction
  • Watch List
  • Alumni Management
  • Auction Management
  • Campaign Management
  • Contribution Tracking
  • CRM
  • Donor Discovery
  • Donor Management
  • Event Management
  • Gift Matching Management
  • Grant Management
  • Membership Management
  • Mobile Giving
  • Payment Processing
  • Pledge Management
  • Recurring Giving
  • Volunteer Management

BiddingOwl.com Reviews Recently Reviewed!


A Great Auction Management Option

Apr 16, 2019
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: For a small organization, it was great to have an online auction management service option that had a simple, relatively low cost pricing structure in order to eliminate the risk associated with subscription fees or high up-front costs.

The customer service was very responsive and quick, whether by email or by phone.

Item entry and management was simple and generally intuitive. It was great to have the ability to enter default choices as a batch and to update them as needed individually or as a group. Also, it was helpful to have the ability to upload 3 pictures per item.

Cons: There were some features that are less intuitive, so perhaps a more robust help section to eliminate the need to contact Customer Service. However, as mentioned above, they are very responsive, but it would be nice to find more answers without that step.

Although there is a nice printable instruction sheet for registering and bidding for users, I would find it helpful for future updates if there were more printable step-by-step instructions for volunteers (who may be less familiar with the software) to reference during bidding and check out.

I was disappointed that there is not an automated way within the software to create display bid description sheets automatically. However, customer service recommended that we use the export items feature and perform a mail merge in Word, and that worked beautifully for our purposes.

Overall: We found that using Bidding Owl helped us to organize our auction items and gave us greater flexibility with making adjustments to pricing and bid increments than we had using manual bidding process. It saved hassle and frustration for both us and our bidders at the end of the night! It was exciting to track the progress of the bidding in real time and obtain data that can be used going forward. Overall, it was a positive experience and we look forward to using it again next year!

Bidding Owl is a great, cost effective way to get your fundraising auction online.

Mar 26, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I find it really user friendly for the most part. I like the ability to include items that are in our silent and live auctions without being charged a % fee for them. Bidding Owl has really reasonable rates and amazing customer service. I love that we have our own auction site name that is easy for people to remember and to use in marketing materials. I would love to try mobile bidding, which I think is a great feature, but the location we've used for many years for our auction event has really poor internet.

Cons: There are certain features I wish would be implemented, such as the ability to rearrange images and the ability for bidders to right click on items to open them in new tabs. Other auction sites have this feature, and I wish BiddingOwl had it as well. I also really wish we could store people's credit card information to make checkout more streamlined at the end of the live/silent auction event. I wish there was more flexibility in editing our home page design.

Overall: I've been really pleased with the overall experience with Bidding Owl. I think its best feature is the customer service. They have helped me repeatedly, even when the problem is on my computer's end and not a site issue. I highly recommend Bidding Owl for a small to medium fundraising effort. Ours is a school parent club raising approximately $35k-$50k per year.

Bidding Owl is great for schools and non-profits

Apr 04, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We liked that we could use it and test it out before buying. It is user friendly and we are able to quickly add new items to our auction. This is our second year using it and we really liked the option to carry over the listing from last year and edit, delete or add as needed. It saved a lot of time.

Cons: We wish the pictures on each listing could be larger or that the bidder could zoom in on them. I feel like all of our bidders can't see the amazing detail in our auction baskets. We also experienced a slight issue with bid increments and proxy bids. We set the bid increment on all of our auctions to $5, but the way proxy bids would outbid regular bids sometimes allowed a bid of $91 for example. It confused some of our bidders.

Overall: As a school group and non-profit we really needed a low cost auction solution. Not only was this low cost, but we increased our auction revenue so much over the standard paper and pen silent auction. Our parents and bidders loved it and loved being able to bid on their phones during the event. Just remember not to plan anything big at your event during the last 10 minutes of auction bidding, because everyone will be glued to their phones and having fun bidding. Proxy bid functionality is awesome, but lots of bidders still like to be in the moment and do it manually.

BiddingOwl has completely restructured our annual fundraising auction

Mar 21, 2019
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Great customer support, especially for a "newbie" like me. The overall look is generally nice and clean. The bidding and check out process is fairly easy from the consumer end.

I like that we can save items from year to year. Once you've set it up once, the work has decreased immensely over the years.

Cons: I'd like to have a little more choice in font, colors, etc during the set up.

It would make sense to have the logo (and other info) for a donor come up when they are chosen as a donor for an item.

It would be helpful to keep bidders in the database when the auction is reset.

Overall: After 10 years of doing the traditional live and silent auction, we decided to give the online auction option a try. After quite a bit of research, we chose BiddingOwl as our online software. We now make more than half of our total profit from the online part of our auction, and I am pushing to completely move to online only. BiddingOwl has made this shift incredibly easy and profitable. We are now able to reach a much wider audience. This is our fourth year using BiddingOwl and we will continue to do so!

Capterra loader

Amazing customer support for the most effective bidding site

Nov 26, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ease of sharing website with bidders and user friendly bidding

Great advertising inserts for donors

Extremely helpful customer support

Cons: Cheaper fees

Website creation and pulling out can be labor intense

Bids sheets and certificates templates could be a little fancier

Overall: I have used BiddingOwl.com for 2 separate school fair auctions (2017, 2018) and i'm about to use it again in May 2019 for an other association.

As I use Bidding Owl for fundraising and volunteering activities, I would love to see the 5% decreased for non-for-profit activities, however, BiddingOwl.com has been the most effective, helpful, bidder friendly online auction site I have ever used.

The auction set up is easy enough but it's the bidding side which is the highlight and main benefit as the bidders are the most important part of the auction.

The support is exceptional, diligent and prompt.

I would definitely recommend BiddingOwl.com to any enterprises looking for a auction site.

BiddingOwl Review

Jun 11, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: One of the best thing about online world is being able to reach many people, and working with this software just shows how sometimes you can limit yourself when you stick to traditional systems of handling business.

The software lets you track the entire auction process in real time. You can tell how you're performing and track progress to identify trends. Reports on auction activities can also be saved for future references in case you want to know which direction is best for your next online auction.

No one is good at everything and you have to learn and try new things. Great customer support makes it possible to wrap your head around the tool and be able to take off just in good time.

It's also cost-effective, which lets you focus more on revenue maximization. Since you can reach a wider audience, good planning and execution can get you tremendous results

It's very user-friendly. Adding items for auction on the tool is much simpler with templates. Also, you can add items prior to the big day so your bidders can get to know what's available.

Cons: There should be an option that lets you print bidding sheets.

Drag and drop feature isn't available. Would be a good thing to have.

Overall: Lets you plan online auction with less hassle. Adding items for auctioning is simple and you can add them prior to the day of auctioning. It also reaches a wider audience in the most convenient way. Online auction is way simpler thanks to BidOwl and smart devices.

Perfect for first time online auction for school fundraiser

May 08, 2019
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: With the simple and easy-to-enter templates, i got a bunch of items online in no time. Customer support replied to email within a day. With the software, we can now let parents to see what items are on auction before the day of event.

Cons: it would be nice if they support more than 1 count of an item in an auction. i don't want to have 12 identical items on a page because we have received 12 of them.

it would be better if we can limit the site to invitation only.

Overall: Since i am typing this review before the auction ends, my overall experience is good. This is the first time our school moves from traditional paper silent auction to online bidding. We'll see how much this is better than the traditional way.

Bidding Owl helped us make our Silent Auction the most successful ever!

Oct 23, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software was very user-friendly and the Help options and videos were extremely helpful! If I couldn't find an answer, Customer support were a quick email/phone call away...and they were quick to respond! It was also a breeze for our bidders to navigate as well.

Cons: I suppose there were a couple times we weren't able to manipulate the grids the way we wanted to, but that's likely because none of us were too computer savvy. Having said that, it was surprisingly easy for us computer novices to get the information we needed. Again, Customer support clarified pretty much everything for us!

Overall: Our auction raised 50% more than last year, thanks to Bidding Owl. This whole process made the day of our event so much more manageable, streamlined and FUN! Can't wait to use Bidding Owl again next year!!

Fantastic site and great customer service!

Sep 09, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is easy to use and the customer service is top notch! This is the 4th year we have used Bidding Owl and have been more than pleased each time.

Cons: In all honesty I can't say that there is anything that we have not been pleased with while using this service.

Overall: We have used this for our yearly on line auction for 4 years with great results. It is our biggest fund raiser of the year. It is a way to raise money that is successful for our rescue and people have a lot of fun using Bidding Owl. They have told us they look forward to this auction every year.

Capterra loader

Bidding Owl a great product!

Dec 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I loved the ease of use for this product. Set up was extremely easy, support was quick very responsive and helpful!

The product has reports you can run and emails you can send to bidders and winners. Easy to download to excel as well. I also loved that it works on your mobile as well for easy access. Great for the price.

Cons: Only con would be if it would ask users for their childs name as well so it would appear on the invoices since im using this for school.

Overall: I used this software for our elementary school online auction. It was great to use for bidders, visually really bright and pretty! The cost was wonderful too for what you receive! Im a huge fan!

Basic and Useful Fundraising Platform

Nov 15, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: User friendly platform to raise funds for our non profit organization.

Cons: Payment integration, there is always the concern that a bidder can commit to purchasing an item but not follow through with payment as it is collected through another platform

Overall: Customer service responses are timely and helpful. I would love to see an updated look for auction pages and more customization options.

Great For Elementary School Auction

Mar 22, 2019
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love that there is no subscription fee. The costumer support is great and I love that you can "reset" your auction if most items stay the same from year to year, rather than having to re-enter all items every year.

Cons: The close out process took me a little bit to figure out (although I am not super tech savvy).

Overall: This is our school's third year using BiddingOwl.com to run our online auction and to sell our auction tickets. It works perfectly for our needs and charges a very fair price. The customer support is great.

Overall, a great value with lots to offer.

Apr 16, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: A lot of tools to use for fundraising

I like that you can preset auction preferences so you do not need to enter the same info for all items

Customer Support was very quick with all inquiries!

Cons: Item management was tedious. The full list of items was difficult to sort in any way. Once sorted, as soon as you update another item, it defaults back to how it was originally sorted. I had to keep resorting my item list to find the items I needed to update.

I would have like the ability to print bid sheets for online auction, as ours started as an online auction and finishes at an event, as an online auction.

Providing QR codes to each item is a miss. We had to manually do this for our event, where other services provide it.

If web addresses and logos are provided in donor section, that should pull through to item section when you tie it to a donor. Instead, we had to re-enter all logos and websites on items.

Overall: Economical way to provide online fundraising services.

GREAT PRODUCT FOR NON-PROFITS

Mar 07, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It is pretty intuitive and not hard to navigate for first-time users.

Cons: There isn't a way to upload a spreadsheet for the auction items, so there's lots of key strokes necessary for each item. The Item Management portion is the most cumbersome of the entire site.

Overall: We are a small K-5 elementary school and Bidding Owl has allowed us to keep providing a fun community event (our online auction) without a significant profit reduction.

AMAZING ONLINE AUCTION SITE

May 01, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Bidding Owl was so incredibly easy to use! Its a great site to manage auction items, bidders, donors, sponsors and more for an amazing price. Bidding Owl's customer service was top notch! They were always there to answer questions and help us. Whether you are an online expert or novice, first time fundraiser or a professional fundraiser, you will love this site and software.

Cons: Nothing. The software was so easy to use and manage.

Great tool for auctions!

Apr 05, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software has comparable tools to those that charge large membership fees. This is the perfect tool for organizations that want to streamline bidding.

Cons: There is nothing I don't like about this program.

User and NonProfit Friendly!

Jan 30, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Bidding Owl was easy to understand and use. As a first time user of an online auction site (and first time for the nonprofit), Bidding Owl was my first choice and we are so happy with the outcome! The ease of uploading information and pictures of your auction items and the invoices with totals made our auction successful and organized. Customer service was also super helpful in answering questions and getting back to me quickly!

Cons: The only critique I have is the shipping costs. I expected it to be optional for the bidders/winners and unfortunately they were charged for shipping regardless if they picked up their items. Waiting to hear back from customer service about this one!

Overall: Super happy with Bidding Owl and will use them again in the future for online auctions! Highly recommended! Good price of 5% for nonprofits too!

Great for nonprofit auctions

Apr 04, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Their customer service is really helpful and responsive. They really care and it shows. I'm located in Thailand and they made the changes in currency symbols to allow us to use Bidding Owl.

Cons: There is a bit of a learning curve involved in using Bidding Owl to it's fullest. It's easy once you spend that time.

Overall: We have always used spreadsheets and paper for our silent auctions before. Bidding Owl let's us get bids before the gala even started.

Great Experience with Bidding Owl. 2nd year user.

Mar 27, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to Use, wonderful customer service, Very professional look to the site.

Cons: Nothing bad to say. We had a great experience.

Overall: Wonderful!

Great option for non-profit fundraiser

Dec 07, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Reasonable Rates, Great way to seek donations

Cons: Had a little trouble formatting pictures

Overall: This was a great online fundraiser for our outreach program.

great software

Nov 09, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: it has a wider audience than just who we market to.

Cons: still is a bit archaic. You can't drop photos into it. It needs major updating.

Two year vet

Oct 23, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I really enjoy that the fees are low and the interface in setting up the auction is relatively easy to navigate.

Cons: I have had trouble in both years with the highest bidder not making payment straight away. My auction is for charity so the more items I sell the better for kids with cancer. I think it would be awesome to have an automatic payment for highest bidders available to lock them into bidding.

Overall: My overall experience is a positive one. I have found the site to be very easy to navigate even via mobile. I think that the customer support is very helpful and quick to respond so if I ever do have an issue it can be solved or answered in a day's time.

Perfect online auction software for our needs!

Oct 03, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very easy to use and much more economical than others we vetted.

Cons: Honestly haven't found a con yet. Some of our users needed some assistance getting going.

Overall: We went from manually running our silent auction to utilizing Bidding Owl and it was less work for us internally and we saw a 15% increase in the final auction net!

Perfect fit for annual non-profit

Feb 20, 2019
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to set up and easy for bidders to participate. Customer service gets back to you quickly!

Cons: Some participants still like the old fashion, silent auction sheets (which are provided), but using them makes things less convenient.

Overall: I'm using the site for my second auction...love it!

Extremely happy with Bidding Owl!

Jun 03, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: The ease of use. It was my first time using bidding software for a charity event, and I was up and running in minutes.

Cons: I could get expensive, but so far we have managed to keep the fees reasonable for a non profit. Other than that, it was excellent.

Bidding Owl Review

Apr 12, 2019
5/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Pros: For the most part it is easy to navigate. I taught myself all I needed to know about the program and did get everything set up on my own.

Cons: I have yet to run into any issues as previously stated I taught myself how to set up our auction.

Kudos to support staff

Jun 19, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Never used a site like this before but was able to set up our auction and add items with ease

Cons: Haven't discovered any part of site I dislike

Overall: While at first we were unsure that an auction site was for us the ease of setting up our auction and the apparent ease of bidders to set them selves up we are on track to meet our goals for the auction. The support staff are FANTASTIC. Product is a definite 10

Great Customer Service

Oct 15, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: This is our first time using the software for a non-profit auction. There's a ton of flexibility and the ability to do both the auction, manage donors and ticket sales in one place makes it the right fit for us.

Cons: Would love to see more customization on the auction page, including ability to remove footers

Overall: The customer service has been AMAZING

Saved us so much time

Aug 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: So easy to setup and get our auction going.. loved people could bid from the phones. the customer service is great. you can do a lot with this and has tons of options.

Cons: Had a small learning curve but once you figure it out it is really easy to use. and there customer service is great answering any question that you have.

Overall: saved us lots of time and not to have sheets of paper to go threw was nice.

Bidding Owl Is The Best!

Jan 11, 2014
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: Bidding Owl is not only easy to use as a site manager with regards to set up, figures, reports, etc., gorgeous to look at with as much description information one determines is necessary as well as three colorful photographs and/or logos, and is very simple for bidders to use, at home or via their mobile devices as well, but the customer service is simply top notch! We had several questions along the way, as we had never run an online silent auction before, and when we called for help, either someone answered and helped us immediately, or we received a return phone call within minutes. We highly recommend Bidding Owl - we made a great deal of money for our food pantry, had fun doing it, and received all the support along the way you could ever ask for!

This was our first experience with an online auction and it was a pretty simple process.

Jun 18, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The process was simple and easy to set up. We liked that you were able to watch the items and bid on an app on your phone. Overall great experience and will use the software for future auction events.

Cons: Would be nice to see bidder information (high bidder as well as bidding history) within the details of the item. All of the information regarding an item was not readily available. Also, would be nice to have customize-able certificates to print once the auction is over. The included certificates were not acceptable to use for our event.

Overall: Overall it was a smooth process and successful event for our first auction. We will definitely use biddingowl again in the future for fundraising events.

Awesome product & very easy set up

Feb 21, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: I like the ease of the interface in creating an auction online. It is easy to input lots of auction items and keep track of all of them.

Cons: I wish there was a better way to separate items depending on different categories especially once the auction is complete. It seems customers are unsure of the check out process some times and then also don't leave their correct mailing address. I wish I could manage the check out process a bit more according to the info I need and our customers.

Overall: I have had no overall issues with Bidding Owl. I have used it on several occasions and always been extremely happy with the outcome. Customer service is great as well and always very friendly and willing to help.

Everything was great

Sep 21, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use, cost is great for non-profiits.

Cons: Would love an actual phone app for our supporters.

Overall: We have had three very successful online auctions and we sold tickets to another event.

Capterra loader

Effective Fundraiser

Jun 12, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: If you have products you would like to Auction off, extra inventory even, then this is the tool to use. Very User-friendly, setting up was easy.

Cons: Item management could use a hand. You really have to be careful there once you update a product. Other than that, a great tool.

Overall: I raised funds to donate with this site.

Bidding Owl

Apr 17, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I do not have a lot of experience with websites, but this was extremely easy to set up. There were a few glitches in the set up process, but customer service response time took only a few hours.

Cons: I do not have any concerns about this product at this time.

School Auction

Apr 01, 2019
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It was great to be able to share with others on the auction committee. Everyone could login and do their part.

Cons: It would help if we could select the bidder numbers. but you gave us the idea of adding the numbers to their names. problem solved.

Raise Money the easy way..

Nov 11, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use for non technical people like me. Easy to bid. Easy to pay for items ton. I like that I received emails when someone "outbid me". Easy to Get the items I won.

Cons: Accidentally went into an Auction from Florida when I was seeking an auction from Mebane North Carolina.

Overall: Fun to Participate in the BiddingOw.com Auction. Very Easy for non "technical people" like me to bid and then pay for items won. Great way for organization to raise funds for their "cause".

Super easy to set up and simple for users.

May 11, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I liked most that the site we made looked very professional. It was simple to set up and very customizable.

Cons: I like least about this software that some % is taken from our winnings. I wish it was a smaller amount.

Great value and easy to us

Apr 20, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Ease of use. Cheap rate.

Cons: Low ability to customize. No built in audience.

Overall: We've used this service twice for online auctions. I have found it extremely easy to use though perhaps less customizable than other products. Setting up details for the auction, links and pictures was a breeze. It doesn't have the built in audience like some other systems have, but the price difference made up for that in our case. I found this an extremely effective option for small nonprofits and small to medium size auctions.

Awesome!!!

Nov 29, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: I've always loved going to live auctions! And I am enjoying the deals! :)

Cons: Nothing really negative to say so far! :D

Great alternative to traditional silent auctions

Jun 14, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: BiddingOwl.com is a pretty easy to use tool for conducting online auctions in advance of a charity event or online fundraising. It is very easy to get started and getting bids!

Cons: If you are auctioning a lot of items off, it might get cumbersome to filter through them and make changes etc, but generally not an issue.

Overall: BiddingOwl.com provided us with an alternative to other silent auction formats. We were able to gain momentum before our Gala and prepare donors for the auction prior to their arrival which was a big help in increasing donations (we think)

AMAZING

Sep 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very easy to maneuver through once I had a few minutes exploring.

Cons: I haven't found one. When I would hit a snag, I just emailed customer support and in immediately there was a reply.

Overall: Bidding Owl customer support is the BOMB!!! the customer support is professional and knows her product inside and out. I am so thankful for her guidance and patience in helping me learn this system so quickly.

Bidding Owl is efficient and effective. It is the perfect tool for our charity fundraising dinner. Some work on the front in but smooth checking out at the closing.

Employee Club Fundraiser Auction

Dec 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It was so easy to use! We do an auction every year and before, it was always a manual process that someone had to constantly keep track of the ever-changing bids. Not anymore! I love being able to see the results in real time. The reporting features are great, as well!

Cons: I would like a way to block certain bidders. We have had employees that did pay in the past and we do not want them to be able to bid at all on future auctions.

Capterra loader

Easy to Use, Great Addition to our Event!

May 25, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Super easy to set up -- just the functions you need, not a ton of extra super fancy stuff. It does exactly what it should. The online help is super-useful and it's also a great thing that you can set up test accounts so you know the flow and can teach others.

Cons: I would like for them to have an app, but I completely understand why they use a website. Older users would have benefitted from an app.

Overall: Increased auction revenues for a non-profit

BiddingOwl.com works great

Sep 09, 2013
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: We used BiddingOwl.com for our annual school fundraiser. The program was super easy to use and it saved us a lot of work. Our volunteers were able to enter the system at the same time and work on the donations and the guest/bidders. The school auction was a real success, particularly, because we used mobile bidding for the first time. Our donors love it and it was a great addition to the event.

Holiday Auction

Jan 20, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: We used BiddingOwl this year for the first time. It was a great experience and the service aand support was outstanding. We have used other services before and never got such a personalized and supporting service ever. We are super happy with the outcome and will certainly use BiddingOwl again for our next fundraiser. BiddingOwl auction software rocks!

Customer Service

Feb 17, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use, price and customer service.

Cons: More automation.

Overall: Customer Service was Outstanding. Their willingness to talk me thru our issues and help educate me was awesome. It made our event run smoother than anticipated.

Thank You BiddingOwl

May 05, 2014
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: This site delivers! Easy to set up and add/change items. Simple bidder sign up and bids can be manually input for those that are not computer literate. Support was simple and available 24/7. No up front cost just a small % of the highest bid, this is a small nonprofits dream.

We have just had our best online auction ever! Thank you to Bidding Owl!

Mar 21, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of set up, use and mobile application.

Cons: We truly had no issues with set up, use or support!

Overall: I have NEVER experienced such GREAT customer service, ANYTIME that I have called regardless of the question! Support is polite, proficient and professional! We look forward to breaking another record next year with Bidding Owl!

Best found option for online bidding for a school.

Apr 10, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Software was user friendly. As an administrator, setup and finalization of the auction was seamless.

Cons: Wifi challenges. Make sure to have non i-phone users support to access. We has student helpers with laptops around the event to help users.