--- title: "BiddingOwl.com Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about BiddingOwl.com Software - reviews, pricing plans, popular comparisons to other Auction products and more." source_url: "https://www.capterra.com/p/130932/BiddingOwl-com/" page_type: "product" language: "en" --- # BiddingOwl.com Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 25, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) BiddingOwl.com ## What is BiddingOwl.com? BiddingOwl.com is a complete nonprofit auction management and fundraising platform designed specifically for charities, schools, churches, clubs, foundations, and community organizations. BiddingOwl helps organizations easily plan, manage, and execute online, silent, and live auctions, gala events, and hybrid fundraising campaigns. BiddingOwl is built exclusively to help nonprofit organizations maximize fundraising results while keeping auction management simple and affordable. The platform supports online/mobile bidding, in-person auctions, ticket sales, donations, Fund-A-Need campaigns, paddle raises, and traditional paper bid sheets — giving organizations the flexibility to run fundraising events in the way that works best for their supporters. Supporters bid from a mobile-optimized browser with no app download required. Organizations can accept payments through Stripe or PayPal, record cash and check payments, and receive direct phone and email support. ## What is BiddingOwl.com used for? [Auction](https://www.capterra.com/auction-software/)[Fundraising](https://www.capterra.com/fundraising-software/)[Nonprofit](https://www.capterra.com/nonprofit-software/) Recognitions Shortlist Best ease of use Top alternative Featured Overall rating Based on 132 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Contact vendor for pricing Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... - Donation Management / 2025 Our "Best of" badge program showcases products with the highest ratings... - Donation Management / 2025 - Fundraising / 2025 - Nonprofit / 2025 Our "Best of" badge program showcases products with the highest ratings... Do you work for BiddingOwl.com?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.biddingowl.com/&name=BiddingOwl.com) Rating Breakdown 4.8 +− Features4.5 Value for Money4.8 Ease of Use4.7 Customer Service4.9 Rating Breakdown 4.8 Features4.5 Value for Money4.8 Ease of Use4.7 Customer Service4.9 ## BiddingOwl.com Reviewers Verdict Updated August 2026 AI summary - BiddingOwl.com is a fit for small nonprofits, schools, and volunteer-led teams running charity auctions or fundraising events. - Users appreciate its accessible online auction tools, reliable payment processing, and responsive customer support. - It helps organizations reach more donors, simplify auction management, and reduce manual effort in fundraising. - Buyers report negative points such as feature changes after updates and occasional photo upload difficulties. - It suits groups prioritizing easy, cost-effective fundraising but may not meet needs for advanced customization or frequent software enhancements. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### BiddingOwl.com 4.8 (132) VS. [4.8 (132)](https://www.capterra.com/p/241165/TravelPledge/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (132) Ease Of Use 4.8 (872) Value For Money 4.8 (115) Value For Money 4.8 (775) Customer Service 4.9 (129) Customer Service 4.8 (752) ## BiddingOwl.com alternatives [4.6 (937)](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars Highest Rated [Givebutter](https://www.capterra.com/p/172048/Givebutter/) [4.8 (872)](https://www.capterra.com/p/172048/Givebutter/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/172048/Givebutter/) [Auctria](https://www.capterra.com/p/112910/Auctria/) [4.8 (539)](https://www.capterra.com/p/112910/Auctria/reviews/) Starting price $375.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/112910/Auctria/) [OneCause](https://www.capterra.com/p/145329/Fundraising-Software/) [4.7 (388)](https://www.capterra.com/p/145329/Fundraising-Software/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/145329/Fundraising-Software/) [View all alternatives](https://www.capterra.com/p/130932/BiddingOwl-com/alternatives/) ## FAQs about BiddingOwl.com Overview ### What problems does BiddingOwl.com solve? BiddingOwl.com solves manual, paper-based auction headaches by centralizing item setup, bid tracking, bidder notifications, checkout, and reporting in one place. Nonprofits, schools, small associations, and volunteer-led fundraising teams use it to launch online or hybrid auctions quickly, reach remote bidders, reduce admin workload, and keep events running smoothly. Answer based on 130 reviews Overview ### Which roles and teams benefit most from BiddingOwl.com? BiddingOwl.com is most used by nonprofit executives, development leaders, and fundraising committees that run charity auctions and donor campaigns. Presidents, executive directors, and board members use it to oversee event performance, while volunteers, auction chairs, and coordinators manage item listings, bidding activity, checkout, and attendee communications. Answer based on 128 reviews Overview ### What company size and industries is BiddingOwl.com built for? BiddingOwl.com is built mainly for small organizations and nonprofits, with 92% of reviewers from small businesses and 35% from non-profit organization management. It also serves education management groups at 17%, plus fundraising organizations at 6%, matching its focus on auctions for PTOs, PTAs, hospitals, churches, foundations, universities, and shelters. Answer based on 132 reviews Features and Usability ### What are the key features of BiddingOwl.com? BiddingOwl.com offers core fundraising management through online auctions, silent auctions, and live auction support. Commonly used features include online bidding with proxy bidding and outbid alerts, item and donor management, customizable auction websites with photo listings, event ticketing and checkout, plus real-time reporting for tracking bids and results. Answer based on 118 reviews Overview ### Is BiddingOwl.com good for nonprofit fundraising? BiddingOwl.com works well for nonprofit fundraising by making online auctions easy to launch, share, and manage. Schools, rescue groups, and small charity teams often value the low upfront cost, mobile bidding, and responsive support, though some organizers want smoother donation checkout, clearer fund-a-need placement, and more design control. Answer based on 29 reviews Integrations ### Which third-party tools and platforms does BiddingOwl.com integrate with? BiddingOwl.com integrates with PayPal and Stripe for payment processing. Reviewer mentions center heavily on PayPal, including routing auction payments directly into PayPal accounts and handling credit card checkout through that connection. Official catalog data also lists Stripe, giving organizations two payment platform integrations for collecting online auction funds. Answer based on 15 reviews Getting Started and Support ### What training and onboarding options does BiddingOwl.com offer? BiddingOwl.com provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars cover group learning, documentation offers written reference material, and videos provide self-paced viewing for product guidance. Answer based on 7 reviews Getting Started and Support ### What customer support options does BiddingOwl.com offer, and how do users rate the experience? BiddingOwl.com offers email/help desk, FAQ/forum, a knowledge base, phone support, and 24/7 live rep assistance. Users generally describe support as fast, patient, and helpful, especially for setup and troubleshooting. Some report tutorials and help articles feel too basic, creating extra reliance on direct support for less intuitive tasks. Answer based on 76 reviews Features and Usability ### How easy is the BiddingOwl.com website to use? BiddingOwl.com offers a website that many nonprofit teams find easy to set up, share, and manage for online auctions. The site supports collaboration and presents auctions professionally, but some users find item management tedious, bidder registration confusing, and the interface dated, especially when they want app features or tighter customization. Answer based on 22 reviews ## Features AI summary Based on 995 Auction reviews Capterra data shows that buyers of auction software rank the following features as their top priorities: - **Electronic Payments** (**61%** of reviewers rated this feature as critical) - **Payment Processing** (**63%**) - **Online Bidding** (**69%**) BiddingOwl.com supports all three features that reviewers rate most highly: **Electronic Payments**, **Payment Processing**, and **Online Bidding**. Together, these capabilities help organizations accept donations online, handle transactions reliably, and run live bidding activity more efficiently, allowing teams to manage fundraising auctions with less manual work and a smoother buyer experience. Electronic Payments 4.7 (15) 73.33% of 15 reviewers that rated this feature as important or highly important Electronically collect payments for goods or services Online Bidding 4.8 (26) 69.23% of 26 reviewers that rated this feature as important or highly important Allows for auction participants and potential buyers to bid for items virtually from anywhere Bid Management 4.7 (13) 53.85% of 13 reviewers that rated this feature as important or highly important Share bid details, archive bids, and create bid requests to assist in bid solicitation and quote comparison Silent Auction 4.7 (10) 40.00% of 10 reviewers that rated this feature as important or highly important An auction in which bidders write down their bids on a sheet of paper Online Auction 4.8 (25) 64.00% of 25 reviewers that rated this feature as important or highly important Host, facilitate and manage a virtual auction online in which participants and members can buy, sell or bid items Payment Processing 4.7 (24) 58.33% of 24 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions BiddingOwl.com 57 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Auction Listings: Allows auctioneers to create individual item listings. - Auction Management: Allows businesses to create and manage auctions. - Auction Type: Offers options for auctioneer to set the type of auction, such as silent auction, penny auction, or live auction. - Bid Alerts: Notifies bidders if they have been outbid on an item. - Bid Confirmation: Sends text or email confirmation when bids are received and when bidders win. - Bid Management: Share bid details, archive bids, and create bid requests to assist in bid solicitation and quote comparison - Bidder Profiles: Allows bidders to create user profiles that track historical bidding information and store credit card information. - Bidding Window: Allows the start and close date for auctions to be set. - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Buy Now Option: In addition to the traditional bidding process in an auction, add the option for bidders to buy the item immediately - Catalog Management: Create and manage digital catalog of products/services with their details, specifications, and price - Contact Management: Manage, organize, and store contact information - Contribution Tracking: View donor contribution history, track how much money have been raised over time and measure progress - Credit Card Processing: Accept and process credit card transactions - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Import/Export: Import and export data to and from software applications - Donation Tracking: Track and view detailed financial donation history made by contacts and members - Donor Management: Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach - Electronic Payments: Electronically collect payments for goods or services - Event Management: Schedule and manage the logistics of activities and other gatherings - Event Ticketing: Manage tickets for specific events - For Nonprofits: Software specialized for non-profit organizations - Fundraising: Supports online donation and event registration processing and imports fundraising data into records. - Fundraising Management: Activities related to raising money for a specific cause - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - Inventory Management: Track and manage inventory levels to maintain proper supply - Live Auction: An auction that takes place in real time in front of a group of bidders - Mobile Access: Access software remotely via mobile devices - Mobile Alerts: Notifications via mobile devices - Mobile Bidding: Allows bidders to send item bids via phone. - Mobile Capabilities: Provides a dedicated mobile app and/or optimized mobile interface for field worker access to check schedules and tasks. - Mobile Giving: Ability to make a donation from a mobile device/app - Online Auction: Host, facilitate and manage a virtual auction online in which participants and members can buy, sell or bid items - Online Bidding: Allows for auction participants and potential buyers to bid for items virtually from anywhere - Online Giving: Outlet for members and visitors to submit donations electronically - Payment Processing: Accept, record, and reconcile financial transactions - Proxy Bidding: Automated bidding process where a bidder sets a maximum bid amount and the system bids on their behalf until that maximum is reached - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Reporting: Empower brands with an intelligent reporting tool and dashborads to provide visibility into number of viewers, likes, number of asked questions, and chat entries, total number of clicks, CTR, and entire stream health - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Silent Auction: An auction in which bidders write down their bids on a sheet of paper - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Sorting: Sorts item listings based on select criteria, such as price or listing type. - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Volunteer Management: Manage volunteer information and direct volunteer resources - Watch List: View and track activity related to an individual, transaction, etc. - Website Management: Built-in website builder or integration with third-party site --- Get Advice We can help you find the software with the features you need. Features 4.5 (128) 4.5 Based on 128 reviews ## Pricing Value for money 4.8 (115) Free Trial Free Version Live Events $0.00 It includes: - Personalize Website to use as your event information and online catalog - Custom URL - Record Paddle Raises, Fund-a-Need, and Donations - Admission Tickets - Raffle Tickets - Paper Bid Sheets - Donations - Leaderboard - Phone, Email and Knowledge Base Support - 24/7 critical emergency support Online and Mobile Bidding Auctions 5% on the highest online bids. It includes: - No Charge for Ticket or Fund-A-Need sales - Proxy Bidding - Stripe and PayPal Integration - Cash and Check Payments - Partial Payments - Refunds - Donation Option During Checkout - All Currencies - Automatic Bidder Notifications - Email and SMS Campaigns - Upload / Download Supporter Data - Optional supporter contribution to help offset fundraising expenses. - 24/7 critical emergency support Value for money 4.8 (115) 4.8 Based on 115 reviews ## Integrations [ PayPal](https://www.capterra.com/p/207944/PayPal/)[ Stripe](https://www.capterra.com/p/123889/Stripe/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (129) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (129) 4.9 Based on 129 reviews ## User reviews Overall rating 4.8 Based on 132 reviews Filter by rating 5(100) 4(32) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent LN LA N. Volunteer, Chair of Silent Auction Committee Non-Profit Organization Management ### "The Owl and the Pussycat! Great Success with our Bidding Owl-Hosted Auction! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 17, 2026 Fantastic! So glad we selected them in 2025. Easy to use, great customer service, and a great value. They continue to improve the overall online and mobile experience. Pros This was our second year to use the Bidding Owl platform to raise money for our local cat rescue, and we continue to really like it. It's easy to use and manage your auction, there are no fees up front, and you only pay for the online auction totals (NOT ticket sales or general donations) so that really helps your fundraising. This year we added tickets/donation options for funding spays and neuters and those dollars went straight to the rescue with no platform fees! And their customer service is top notch - fast, friendly, and right the first time! I'm already starting to think about our auction next year and we will continue to use Bidding Owl. Cons We had some bidders who had difficulty checking out. We were prepared with a workaround (just in case) and it didn't have any dramatic effects on our auction check out. It would be ideal if Bidding Owl could set up the bidder accounts with a credit card on file so that a 3rd party platform isn't necessary (unless you don't want to give them your CC). Maybe a future upgrade! Alternatives considered [Eventgroove](https://www.capterra.com/p/203508/Eventgroove/) [Silent Auction Pro](https://www.capterra.com/p/92365/Silent-Auction-Pro/) [Givebutter](https://www.capterra.com/p/172048/Givebutter/) Reasons for choosing BiddingOwl.com Personal prior experience, strong recommendation from another local nonprofit, local (Michigan) business, woman-owned/run Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LH Lynne H. Art Director Graphic Design ### "Online Auctions with BiddingOwl: Simply the Best" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 17, 2026 This is my 6th time using BiddingOwl and I can’t say enough about how much I appreciate the ease-of-use to setup and manage an online auction, and the responsive support team behind BiddingOwl. My online auctions run smoothly start to finish! Pros Previous bidders from past auctions can be brought over to new auction. Photos upload quickly and allow the viewer to see larger views of an item. BiddingOwl support is a phone call or email away and you can expect efficient, courteous responses to any question, big or small. Live auctions are automatically featured on their Featured Auctions page. Cons A bit more online help would be useful to tell auction managers what to do if...for example, a winning bidder is located out of the country and additional shipping charges need to be added to their invoice. Switched from [SchoolAuction.net](https://www.capterra.com/p/106652/SchoolAuction-net/) Lower cost, better support with BiddingOwl. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LB Laura B. Director Fund-Raising ### "Victoria Gardens" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 10, 2026 Ease of use for both manager and bidders for a very low tech community was amazing. Additionally using QR codes on an item by item basis really helped. Pros We are a group of long retired women and my old IT roll got me the job of running our silent auction. Implementing and using Bidding Owl was unbelievably easy and the software managed our auction process flawlessly. I would recommend this option for any organization or company without a second thought. Cons Really dislike PayPal as an option, went with Stripe and worked out fine. PayPal has had data leaks too many times to count. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RV Renee V. Board of Directors Vice President Non-Profit Organization Management ### "Best AUCTION site" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 5, 2024 Excellent, on computer challenged and I felt supported using this program for our online auction Pros It’s very easy to navigate. And plenty of phone support when needed. Cons Can’t think of anything. I’m computer challenged and I felt very supported. Switched from [Givebutter](https://www.capterra.com/p/172048/Givebutter/) BiddingOwl seemed easier to use and support was excellent Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MH Melany H. Executive Director Mental Health Care ### "Utah Pet Partners Endless Pawsibilites Auction Success" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 26, 2024 Utah Pet Partners have use Biddingowl.com since Covid shut down everything and have been happy with the results. Pros It is very easy to set up an auction with Biddingolw.com and it is easy to check into your auction. Plus adjustment are also easy to do before and during the auction. Cons I really think it would be nice if the added items could also be looked by the category that they were entered under when the item was added. That why you would not have to go through the entire list to make changes. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JG Jennifer G. President Non-Profit Organization Management ### "Bidding Owl Helped Make Our Auction A Huge Success" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 20, 2024 It's been wonderful. I couldn't imagine running a successful auction of our size (over 100 items) without it. And it's been great that the team has been so responsive to our questions either via email or phone. Pros The website is very intuitive. It was easy to load auction items, use AI when necessary to write engaging descriptions, easy to edit and add photos, etc. etc. All my auction needs were met and the display is very attractive. Cons Some of our bidders weren't sure that their bids went through. I think there should be a confirmation of initial registration and bids, rather than only when a person has been outbid. Alternatives considered [BetterWorld](https://www.capterra.com/p/237618/BetterWorld/) Reasons for choosing BiddingOwl.com We liked that Bidding Owl gave the option for guests to purchase event tickets through the same link. It made it very easy to keep track of rsvps and collect money up front. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AG Alice G. President Non-Profit Organization Management ### "Great auction site for bidders" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 14, 2024 I have participated in many auctions on other sites. Best auction site I have used. 🤩 Pros Easy to use. Allowed to adjust an auto bid. Cons It seemed like there was not an option to stay logged in. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DF Donna F. Coordinator Civic & Social Organization ### "2024 Kayak for the Warriors Auction" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 May 31, 2024 Overall our experience with biddingowl is positive. We have been able to increase our auction revenue without locking into an annual fee, as we only hold one event per year. The support has been timely and efficient. The payment processor was easy enough to just have members of our team jump in and help accept payments at our event. It helps with tracking of our items throughout our auction acquisition process and facilitates easy reconciliation of payments . Pros We were first drawn to biddingowl because there are no annual fees. We are a charity organization looking to maximize the monies being donated to our cause. The fee structure of 5% of the high bids is in-line with other competitive auction processing. Cons There were a few changes made in the new biddingowl that we were not originally happy with. We contacted their support and appreciated the quick response. Some things they were able to help us with right away, other are being slotted as future release enhancements. We appreciate that they listened and took our opinions into account Switched from [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) Alternatives considered [BetterWorld](https://www.capterra.com/p/237618/BetterWorld/) [Givebutter](https://www.capterra.com/p/172048/Givebutter/) Reasons for choosing BiddingOwl.com BiddingOwl offered more pictures per item, link to donor webpages and we are more familiar with their product. Support was also an issue. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Courtney R. Volunteer Orca PTSA Education Management ### "Orca K8 PTSA Auction Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 May 31, 2024 We had a lot of help transitioning from the older Bidding Owl site, making our current auction excellent, and every exchange with customer service was quick, professional, and positive. Pros The customer service and the website was so easy to set up and use for our school auction. Cons We had a great experience. I would say maybe the only thing that would have been helpful is if you had automatically charges bidders and asked for credit cards up front. That would make fulfillment easier. Switched from [Greater Giving](https://www.capterra.com/p/127257/Event-Software/) Ease of use for setup and navigating the website. The cost was much better and great customer service Reasons for choosing BiddingOwl.com We had used it before in our 2022 auction and likes it. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LF Laurie F. Executive Director Education Management ### "We rely on Bidding Owl every year for our annual auction fundraiser" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 23, 2024 We have used BiddingOwl.com for all of our auction fundraisers for the last eight years. We are a very small nonprofit organization and this platform has worked well for us. The customer support is excellent, and I always know there is someone available to answer my call or email, or to review our site to make sure everything is ready to go. Pros The Bidding Owl software and team is experienced working with nonprofit organizations, and is very user friendly. This year there was a software upgrade, and the team was very responsive in helping us to understand the changes, and make sure we were ready to go. Cons We have been very happy with BiddingOwl.com. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/130932/BiddingOwl-com/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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