# NationBuilder Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about NationBuilder Software - reviews, pricing plans, popular comparisons to other Political Campaign products and more.

Source: https://www.capterra.com/p/130934/NationBuilder

---

# 

 NationBuilder Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

Independent research methodology

Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

NationBuilder

## What is NationBuilder?

NationBuilder is the world's most used software for politics. Launch your campaign, get out the vote, and win your election all using one intuitive system. This includes a fully-integrated website and voter database, powerful field tools, streamlined fundraising, and advanced email and texting. Increase the operational efficiency of your campaign by leveraging a system that builds dynamic supporter profiles that update with every interaction. Includes unlimited users and unlimited email blasts.

## What is NationBuilder used for?

[Nonprofit](https://www.capterra.com/nonprofit-software/)[Political Campaign](https://www.capterra.com/political-campaign-software/)[Campaign Management](https://www.capterra.com/campaign-management-software/)

Overall rating

Based on 44 user reviews

Reviews sentiment

Positive

70%

Neutral

18%

Negative

11%

Starting price

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## NationBuilder alternatives

Highest Rated

[4.6 (5,730)](https://www.capterra.com/p/147657/monday-com/reviews/)

Starting price

$9.00

Per User, Per Month

[4.2 (986)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

Starting price

$61.00

Per User, Per Month

[4.4 (132)](https://www.capterra.com/p/144095/Sumac/reviews/)

Starting price

$109.00

Per User, Per Month

[4.3 (613)](https://www.capterra.com/p/102088/NeonCRM/reviews/)

Starting price

$139.00

Per User, Per Month

[View all alternatives](https://www.capterra.com/p/130934/NationBuilder/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

For Nonprofits

3.0 (5)

80.00% of 5 reviewers that rated this feature as important or highly important

Software specialized for non-profit organizations

Reporting & Statistics

3.3 (4)

75.00% of 4 reviewers that rated this feature as important or highly important

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Campaign Management

3.7 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Contact Management

4.3 (3)

33.33% of 3 reviewers that rated this feature as important or highly important

Manage, organize, and store contact information

Donation Tracking

4.7 (3)

0.00% of 3 reviewers that rated this feature as important or highly important

Track and view detailed financial donation history made by contacts and members

Donor Management

4.3 (3)

33.33% of 3 reviewers that rated this feature as important or highly important

Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach

NationBuilder 87 features

Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness

Define levels of authorization for access to specific files or systems

Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH)

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Track and manage advocate communication, engagement, and performance

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Tools that help educational institutions or fundraising organizations connect with alumni

Application programming interface that allows for integration with other systems/databases

Track and manage schedules and meetings via an integrated calendar

Track and interpret campaign performance metrics

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Plan and strategize marketing campaigns

Manage and track all internal and external communication conducted via calls, email, text, or chat

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Manage, organize, and store contact information

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

View donor contribution history, track how much money have been raised over time and measure progress

Accept and process credit card transactions

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

A collection of customer information such as contact details, demographics, previous interactions, etc.

Customize data fields to support various needs and use cases

Pre-designed layouts that can be customized to match preferences and requirements

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Import and export data to and from software applications

Track and view detailed financial donation history made by contacts and members

Search 3rd party databases to identify potential donors

Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach

Track and collect membership dues

Electronically collect payments for goods or services

Receive and/or send email notifications for urgent updates, requests, or other information

Manage, store and organize emails within the system or via third-party apps

Create and send email blasts/campaigns

Reminders sent via email

Pre-made examples and templates for emails

Track delivered, received, and opened emails

Tracks metrics that provide insight into how a user interacts with any interface or product

A list of events with their respective dates

Schedule and manage the logistics of activities and other gatherings

Predefined actions automatically performed on the occurance of specific events

Find & retrieve relevant data or documents

Software specialized for non-profit organizations

Store, manage and track all forms in a centralized location

Activities related to raising money for a specific cause

Games or game-like elements to track progress and reward accomplishments

Establish measurable goals and objectives and track their progress over a specific period of time

Track interaction history by documenting conversations for contacts

Store information about leads or contacts and track, manage and nurture them throughout the sales process

View, create, and interact with maps and other geographic data

Add, store and access information pertaining to members

Database of members to track personal information of individuals and families

Access software remotely via mobile devices

Ability to make a donation from a mobile device/app

Manage multiple campaigns in one system

Enable advocates to promote nonprofit, charitable, and/or political organizations and causes

Create new forms and/or use ready-made online form templates

Outlet for members and visitors to submit donations electronically

Accept and process online payment transactions

Accept, record, and reconcile financial transactions

Adjust communications based on previous interactions or personal preferences

Track commitments to donate in the future

Analyze and gain insights into data in real-time

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Receive system updates as soon as any changes are made

Upload, track, and submit receipts in a central database

Manage and track recurring gifts

Automated process of charging customers at regular intervals for repeated access or use of a product or service

Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Search and filter data across systems to locate required information by entering keywords or certain criteria

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Track activity on sites such as Facebook, Twitter, Instagram, etc.

Schedule shifts for staff/employees, track hours worked, and manage staff payroll

Create and administer polls and surveys

Gauge satisfaction and receive information for improvement and success

Create, manage and track all task activities and progression

Track and manage the scheduling of tasks

Create, save, and re-purpose templates for emails, forms, etc.

Set up connections to third-party platforms to improve business processes

Manage volunteer information and direct volunteer resources

Web form that allows users to enter data that is sent and processed for different reasons

Seamlessly integrates with 3rd party websites

Built-in website builder or integration with third-party site

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

3.8 (41)

3.8

Based on 41 reviews

## Pricing

Value for money

3.9 (34)

### Starting price

Free trial  
available

[View all Pricing Plans](https://www.capterra.com/p/130934/NationBuilder/pricing/)

Value for money

3.9 (34)

3.9

Based on 34 reviews

## Integrations

[

Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)[

CallHippo](https://www.capterra.com/p/159578/CallHippo/)[

FieldEdge](https://www.capterra.com/p/111740/FieldEdge/)[

CallHub](https://www.capterra.com/p/149279/CallHub/)[

Delve](https://www.capterra.com/p/196428/Delve/)[

123FormBuilder](https://www.capterra.com/p/122770/123ContactForm/)[

Ecanvasser](https://www.capterra.com/p/156872/Ecanvasser/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

3.8 (36)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.8 (36)

3.8

Based on 36 reviews

## User reviews

Overall rating

3.8

Based on 44 reviews

Filter by rating

5(13)

4(18)

3(8)

2(3)

1(2)

Mentioned topic

Sorted by most recent

JW

Jennifer W.

Community Engagement and Operations Manager

Non-Profit Organization Management

### "A Sturdy Workhorse"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

5/10

April 2, 2026

NationBuilder was a solid all-in-one solution for us. It checked the boxes for general donor management and kept our database organized without too much fuss.

Pros

Nationbuilder was our first CRM from the days of starting as a wee small nonprofit. The cost was right and utility was what we needed.

Cons

As we grew over the decade as a nonprofit, we needed more functionality that our grandfathered in rate did not provide.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AT

Abbot T.

Treasurer

Accounting

### "Used to be OK, now it's a pass"

2.0

Overall Rating

2.0

2.0

Ease of Use

2.0

2.0

Features

2.0

2.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

June 27, 2025

It used to be good, but like everything in 2025, the enshitification is strong with this company. Support staff are unhelpful, features that were free are being locked behind paywalls, and the quality of the product has not improved since 2013 or so

Pros

Starts out cheap, has basic CRM functions. Useful if you only need a database and maybe a website for your campaign

Cons

Rude support, forced to use their processor or upgrade to the Pro plan, design is dated, functionality beyond basic CRM is highly limited

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Outreach Director

Non-Profit Organization Management

### "Fair service if you have basic needs"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

1.0

1.0

Likelihood to Recommend

4/10

June 20, 2025

If I had to rate it, I would say fair. It did not have all the capability I needed but allowed me to get out basic messages.

Pros

NationBuilder allows you to easily build lists, make segments for email marketing. Was able to get to a granular or broad level of outreach with NB.

Cons

The product did not have the fundraising tools I needed most. It was difficult if not impossible to track donations.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MD

Manuel D.

Scientist

Biotechnology

### "A valuable resource to build and grow your community"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 26, 2022

Managing community members widely spread geographically.

Pros

Significantly improve productivity with the recruitment and engagement of community members

Cons

Nothing to report on that front.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LT

Louise T.

Secretary

Non-Profit Organization Management

### "Appalling Customer Service"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

1.0

1.0

Likelihood to Recommend

1/10

March 3, 2022

The customer service has been appalling regarding resolving an issue we have had trouble shooting renewal emails going out to members in the incorrect frequency despite the website saying it would go out at 21 days notice it was going out to members who had been expired for years or months. The other issue memberships were not overriding i.e. when a member was a student membership but renewed with a full membership it keeps sending the reminder to them they are expiring student membership. When this was raised with customer service / tech support, the person, named \[SENSITIVE CONTENT\] did not resolve the issue, ignored our queries and would focus on writing rude emails regarding something else. Instsead of helping to fix the problem, but said it was our problem to resolve! The appropriate response from customer service / tech support would be to listen to the customer, find the issue(s), and then fix it for us while providing us information and training to prevent the issue from re-occuring. This situation is forcing us to change providers. As a Not for Profit with no tech employees, we require NationBuilder to provide appropriate customer service. This should be expected of any provider.

Pros

i like its ability to identify potential duplicate members to merge.

Cons

customer support and tech support has been terrible in resolving an issue. Has not been resolving the issue at all, just making rude emails about something else other than our issue.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JB

Jim B.

Vice President

Political Organization

### "Communicate with all your members easily"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 8, 2022

NationBuilder has helped every time I needed to know how to do something. I am very happy with the product.

Pros

It is so easy to edit and update. Every time I need to create new information or change the Menu, it was no problem. The website always supported our club.

Cons

After a couple of years there were so many pages that it is a little tricky to find a specific page to update.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JZ

John Z.

Contractor

Government Relations

### "Easy to Get Started"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 10, 2022

I have used NationBuilder for over 10 years, on several campaigns. The product is highly reliable and the user support is great.

Pros

For someone just beginning a campaign or just moving to a voter relations management platform, NationBuilder is a great way to start. The system has many, many features; but you don't need to use all of them right away. In addition, if you start with a small number of records (people in your data base) NationBuilder is quite inexpensive!

Cons

If I want to canvass door-to-door recording data on my phone, I'd need to link my NationBuilder data to a third party app. Otherwise, NationBuilder has all the features I need!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

IP

Ioanna P.

Executive Director

Non-Profit Organization Management

### "Great Software!"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 20, 2021

Pros

The ability to track so many data points for members.

Cons

It is a little more complicated for folks who are not tech-savvy.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JD

Jessica D.

CMO

Computer Software

### "NationBuilder Offers the Most Basic Set of Email Functionality"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

0.0

0.0

Likelihood to Recommend

5/10

July 6, 2021

Overall, Nationbuilder provides the basic features and functionality that a nonprofit would need to do the basics, but if you're looking for a campaign management program, it's not going to work for you.

Pros

I've been using Nationbuilder for the past two years managing the email list for my nonprofit. It is easy to organize many different groups in our area using this software and its user interface is clean and easy to adapt to.

Cons

I come from the B2B world and am used to a lot of the features in Pardot, Marketo, or Hubspot so I find many of the limitations of this software a bit frustrating - no true automation or notifications to track engagement, no ability to organize contacts by engagement. I also found it limiting to not have some built in email templates to work with.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RW

Robert W.

Owner

Performing Arts

### "Massive array of features"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

June 7, 2021

Really awesome. Has hugely simplified my marketing efforts and keeping track of my network.

Pros

NationBuilder is a one stop shop for CRM, Website and outreach needs. The customer support is incredibly diligent, you can tell that folks there care.

Cons

The UX is a bit of a mixed bag. They paper over the problems with supremely good customer support but there are definitely times I'd rather I'd been able to work out how to do the thing myself.

Alternatives considered

[Bonterra EveryAction](https://www.capterra.com/p/142421/Bonterra-Development-Digital/)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/130934/NationBuilder/reviews/)

Popular comparisons

[Flipcause vs NationBuilder](https://www.capterra.com/compare/130934-136488/NationBuilder-vs-Flipcause) 

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)