# Spectrum TeleTrack Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Spectrum TeleTrack Software - reviews, pricing plans, popular comparisons to other Home Health Care products and more.

Source: https://www.capterra.com/p/130948/Spectrum-TeleTrack

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# 

 Spectrum TeleTrack Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

Independent research methodology

Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Spectrum TeleTrack

## What is Spectrum TeleTrack?

Spectrum TeleTrack is a cloud-based home care scheduling, tracking, billing, and management system that allows home care agencies to focus on growing their business. The software provides user-friendly admin screens, caregiver and family portals, smartphone apps, and integrated texting so staff can manage operations remotely. TeleTrack integrates with leading business software like QuickBooks and offers EVV aggregation to support compliance.

## What is Spectrum TeleTrack used for?

[Home Care](https://www.capterra.com/home-care-software/)[Home Health Care](https://www.capterra.com/home-health-care-software/)

Top alternative

Featured

Overall rating

Based on 5 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Spectrum TeleTrack?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.spectrumvoice.com&name=Spectrum TeleTrack)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Spectrum TeleTrack

4.6 (5)

VS.

[4.7 (729)](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/reviews/)

Starting Price

Contact vendor

Starting Price

$200

Other, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.8 (5)

Ease Of Use

4.5 (153)

Value For Money

5.0 (5)

Value For Money

4.5 (150)

Customer Service

5.0 (5)

Customer Service

4.6 (151)

## Spectrum TeleTrack alternatives

Highest Rated

[4.8 (182)](https://www.capterra.com/p/233554/CareSmartz360/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.6 (145)](https://www.capterra.com/p/233684/ShiftCare/reviews/)

Starting price

$8.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.6 (85)](https://www.capterra.com/p/215860/InMyTeam/reviews/)

Starting price

$200.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.5 (65)](https://www.capterra.com/p/140368/Carecenta/reviews/)

Starting price

$99.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/130948/Spectrum-TeleTrack/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Care Plan Management

4.3 (4)

50.00% of 4 reviewers that rated this feature as important or highly important

Manage the treatment plan and coordination between care providers and patients with special health care needs

Client Management

4.5 (4)

50.00% of 4 reviewers that rated this feature as important or highly important

Manage contact details and communication with clients

Scheduling

4.5 (4)

25.00% of 4 reviewers that rated this feature as important or highly important

Plan availability and assign specific time slots for tasks and resources

Time Tracking by Client

4.8 (4)

75.00% of 4 reviewers that rated this feature as important or highly important

Track time worked per client

Electronic Signature

Digitally sign online documents

GPS

System to support the positioning, navigation, and timing (PNT) measurements of an object or individual

Spectrum TeleTrack 8 features

Manage the treatment plan and coordination between care providers and patients with special health care needs

Manage contact details and communication with clients

Digitally sign online documents

System to support the positioning, navigation, and timing (PNT) measurements of an object or individual

Access software remotely via mobile devices

Plan availability and assign specific time slots for tasks and resources

Track time worked per client

Process that confirms a caregiver's visit and services provided

Get Advice

We can help you find the software with the features you need.

Features

4.4 (5)

4.4

Based on 5 reviews

## Pricing

Value for money

5.0 (5)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Value for money

5.0 (5)

5.0

Based on 5 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (5)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (5)

5.0

Based on 5 reviews

## User reviews

Overall rating

4.6

Based on 5 reviews

Filter by rating

5(3)

4(2)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

LD

Landon D.

System Administrator

Hospital & Health Care

### "We trust in Teletrack"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 22, 2021

Our experience with the service is it's as simple in trusting in the folks at Teletrack. When we need help they are right they're ready to help solve or engineer their way through a problem. They provide great customer service, easy of use, and highly functional.

Pros

We found the software simple and fully featured. Our business has been able to scale and found that this software made our business far more manageable for a just a small office. Once all our clients are scheduled and have caregivers it gives us the opportunity to really focus on building our brand and providing a service rather than spending ages on learning a tool.

Cons

The only thing missing is written documentation. Though that's not a bad thing, because their customer support is fantastic and willing to explain any question you might have . Not to mention the whole system is so simply to use with just some clicking around you can figure out nearly everything you could possibly want to do.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MM

Michael M.

Owner

Hospital & Health Care

### "Home Care Scheduling"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

July 7, 2021

Spectrum TeleTrack has been a trusted partner for 10 years!

Pros

Spectrum TeleTrack is extremely user friendly and handles scheduling and other basic information with ease. We can onboard a new employee on the system in a matter of days and the support is quick and helpful.

Cons

The software is very basic and lacks advanced features that some may be seeking.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DM

Deborah M.

Owner

Hospital & Health Care

### "Tech Support is Awesome!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

July 6, 2021

Pros

\[SENSITIVE CONTENT\] is an excellent customer support person who makes sure you get things working. He is very friendly and does know Teletrack.

Cons

No issues at all. I like the program very well.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BE

Ben E.

Owner

Health, Wellness and Fitness

### "A Diamond in the Rough"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 7, 2021

A very good product, customer service is excellent.

Pros

Not bogged down with a bunch of items you dont need. Deployable on almost every electronic system in use.

Cons

No ability to build reports to track employee numbers.

Switched from

[WellSky Personal Care](https://www.capterra.com/p/126968/Non-Medical-Private-Pay-System/)

After they landed several big care giving agencies, their servers were unable to handle the load. They ended up with several outages and technical issues. After several instances and lack of customer service or concern, we searched and found spectrum.

Alternatives considered

[MuleSoft Anypoint Platform](https://www.capterra.com/p/275022/Anypoint-Platform/)

[eRSP](https://www.capterra.com/p/129443/eRSP/)

Reasons for choosing Spectrum TeleTrack

New someone in the company.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AC

Alex C.

Owner

Hospital & Health Care

### "Best home care software on the market"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 20, 2021

TeleTrack allows me to think about growing my business without worrying about having the processes in place to handle the growth. It's easy to get new customers and caregivers started, and the system handles just about everything.

Pros

Very easy to use, setup and trained all employees same day, 24 hour support, family portal saves us a lot of time, we never have any problems with it.

Cons

None. If I ever have an issue it is usually resolved same-day.

Alternatives considered

[AxisCare](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/)

[Axxess HomeCare](https://www.capterra.com/p/212595/Axxess-HomeCare/)

[Alora Home Health](https://www.capterra.com/p/69030/Alora-Homecare-Software/)

[WellSky Personal Care](https://www.capterra.com/p/126968/Non-Medical-Private-Pay-System/)

Reasons for choosing Spectrum TeleTrack

Because \[SENSITIVE CONTENT HIDDEN\] listened to me explain the problems we were facing with our previous system and I felt like he understood how to solve them. I just went with my gut and I don't regret it.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)