--- title: "Spectrum TeleTrack Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Spectrum TeleTrack Software - reviews, pricing plans, popular comparisons to other Home Health Care products and more." source_url: "https://www.capterra.com/p/130948/Spectrum-TeleTrack/" page_type: "product" language: "en" --- # Spectrum TeleTrack Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Spectrum TeleTrack ## What is Spectrum TeleTrack? Spectrum TeleTrack is a cloud-based home care scheduling, tracking, billing, and management system that allows home care agencies to focus on growing their business. The software provides user-friendly admin screens, caregiver and family portals, smartphone apps, and integrated texting so staff can manage operations remotely. TeleTrack integrates with leading business software like QuickBooks and offers EVV aggregation to support compliance. ## What is Spectrum TeleTrack used for? [Home Care](https://www.capterra.com/home-care-software/)[Home Health Care](https://www.capterra.com/home-health-care-software/) Top alternative Featured Overall rating Based on 5 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Spectrum TeleTrack?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.spectrumvoice.com&name=Spectrum TeleTrack) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Spectrum TeleTrack 4.6 (5) VS. [4.6 (93)](https://www.capterra.com/p/215860/InMyTeam/reviews/) Starting Price Contact vendor Starting Price $200 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (5) Ease Of Use 4.7 (93) Value For Money 5.0 (5) Value For Money 4.6 (89) Customer Service 5.0 (5) Customer Service 4.6 (91) ## Spectrum TeleTrack alternatives [4.5 (156)](https://www.capterra.com/p/69030/Alora-Homecare-Software/reviews/) Starting price $295.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.7 (729)](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/reviews/) Starting price $325.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars Highest Rated [4.8 (189)](https://www.capterra.com/p/233554/CareSmartz360/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.5 (65)](https://www.capterra.com/p/140368/Carecenta/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/130948/Spectrum-TeleTrack/alternatives/) ## FAQs about Spectrum TeleTrack Overview ### What company size and specific industries is Spectrum TeleTrack built for? Spectrum TeleTrack is designed for home health care agencies, private duty home care providers, and home care franchises of varying sizes. It fits organizations in the home care sector that need a system tailored to agency operations, client services, and franchise-based care delivery. Features and Usability ### What are the key features of Spectrum TeleTrack? Spectrum TeleTrack offers visit verification and GPS for tracking service locations, along with electronic signature capture and mobile access for field documentation. Core scheduling tools include caregiver scheduling, client management, care plan management, and time tracking by client to support service coordination and recordkeeping. Getting Started and Support ### What training and onboarding options does Spectrum TeleTrack offer? Spectrum TeleTrack provides live online sessions, webinars, documentation, and videos to help teams get started. Live sessions and webinars support guided instruction, while documentation and videos offer written and visual reference materials for self-paced learning and feature review. Getting Started and Support ### What customer support options does Spectrum TeleTrack offer? Spectrum TeleTrack provides email/help desk, FAQ/forum, and phone support. Support is described only through these channels, with no reviewer feedback available to gauge response speed, helpfulness, or common frustrations. Users seeking help can turn to written resources or speak with support by phone. ## Features AI summary Based on 697 Home Health Care reviews Capterra reviewers highlight these as the top features buyers look for in Home Health Care software: - **Scheduling** (**53%** of reviewers rated this feature as critical) - **HIPAA Compliant** (**58%**) - **Care Plan Management** (**48%**) Spectrum TeleTrack supports **Scheduling** and **Care Plan Management**, so agencies can coordinate visits and keep patient care instructions organized in one system. However, it does not offer **HIPAA Compliant** functionality. Instead, it provides **Mobile Access** (**52%**), a feature many reviewers also value, giving teams a way to view schedules and care details while in the field. Together, these features help businesses manage daily operations more efficiently and support consistent care delivery. Scheduling 4.5 (4) 25.00% of 4 reviewers that rated this feature as important or highly important Plan availability and assign specific time slots for tasks and resources Care Plan Management 4.3 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Manage the treatment plan and coordination between care providers and patients with special health care needs Client Management 4.5 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Manage contact details and communication with clients Time Tracking by Client 4.8 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Track time worked per client Electronic Signature Digitally sign online documents GPS System to support the positioning, navigation, and timing (PNT) measurements of an object or individual Spectrum TeleTrack 8 features ### All Features - Care Plan Management: Manage the treatment plan and coordination between care providers and patients with special health care needs - Client Management: Manage contact details and communication with clients - Electronic Signature: Digitally sign online documents - GPS: System to support the positioning, navigation, and timing (PNT) measurements of an object or individual - Mobile Access: Access software remotely via mobile devices - Scheduling: Plan availability and assign specific time slots for tasks and resources - Time Tracking by Client: Track time worked per client - Visit Verification: Process that confirms a caregiver's visit and services provided --- Get Advice We can help you find the software with the features you need. Features 4.4 (5) 4.4 Based on 5 reviews ## Pricing Value for money 5.0 (5) ### Starting price Free trial not available Value for money 5.0 (5) 5.0 Based on 5 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (5) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (5) 5.0 Based on 5 reviews ## User reviews Overall rating 4.6 Based on 5 reviews Filter by rating 5(3) 4(2) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent LD Landon D. System Administrator Hospital & Health Care ### "We trust in Teletrack" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 22, 2021 Our experience with the service is it's as simple in trusting in the folks at Teletrack. When we need help they are right they're ready to help solve or engineer their way through a problem. They provide great customer service, easy of use, and highly functional. Pros We found the software simple and fully featured. Our business has been able to scale and found that this software made our business far more manageable for a just a small office. Once all our clients are scheduled and have caregivers it gives us the opportunity to really focus on building our brand and providing a service rather than spending ages on learning a tool. Cons The only thing missing is written documentation. Though that's not a bad thing, because their customer support is fantastic and willing to explain any question you might have . Not to mention the whole system is so simply to use with just some clicking around you can figure out nearly everything you could possibly want to do. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MM Michael M. Owner Hospital & Health Care ### "Home Care Scheduling" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 July 7, 2021 Spectrum TeleTrack has been a trusted partner for 10 years! Pros Spectrum TeleTrack is extremely user friendly and handles scheduling and other basic information with ease. We can onboard a new employee on the system in a matter of days and the support is quick and helpful. Cons The software is very basic and lacks advanced features that some may be seeking. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DM Deborah M. Owner Hospital & Health Care ### "Tech Support is Awesome!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 July 6, 2021 Pros \[SENSITIVE CONTENT\] is an excellent customer support person who makes sure you get things working. He is very friendly and does know Teletrack. Cons No issues at all. I like the program very well. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BE Ben E. Owner Health, Wellness and Fitness ### "A Diamond in the Rough" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 7, 2021 A very good product, customer service is excellent. Pros Not bogged down with a bunch of items you dont need. Deployable on almost every electronic system in use. Cons No ability to build reports to track employee numbers. Switched from [WellSky Personal Care](https://www.capterra.com/p/126968/Non-Medical-Private-Pay-System/) After they landed several big care giving agencies, their servers were unable to handle the load. They ended up with several outages and technical issues. After several instances and lack of customer service or concern, we searched and found spectrum. Alternatives considered [MuleSoft Anypoint Platform](https://www.capterra.com/p/275022/Anypoint-Platform/) [eRSP](https://www.capterra.com/p/129443/eRSP/) Reasons for choosing Spectrum TeleTrack New someone in the company. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AC Alex C. Owner Hospital & Health Care ### "Best home care software on the market" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 20, 2021 TeleTrack allows me to think about growing my business without worrying about having the processes in place to handle the growth. It's easy to get new customers and caregivers started, and the system handles just about everything. Pros Very easy to use, setup and trained all employees same day, 24 hour support, family portal saves us a lot of time, we never have any problems with it. Cons None. If I ever have an issue it is usually resolved same-day. Alternatives considered [AxisCare](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/) [Axxess HomeCare](https://www.capterra.com/p/212595/Axxess-HomeCare/) [Alora Home Health](https://www.capterra.com/p/69030/Alora-Homecare-Software/) [WellSky Personal Care](https://www.capterra.com/p/126968/Non-Medical-Private-Pay-System/) Reasons for choosing Spectrum TeleTrack Because \[SENSITIVE CONTENT HIDDEN\] listened to me explain the problems we were facing with our previous system and I felt like he understood how to solve them. I just went with my gut and I don't regret it. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.