--- title: "Paycom Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Paycom Software - reviews, pricing plans, popular comparisons to other Payroll products and more." source_url: "https://www.capterra.com/p/130949/Paycom/" page_type: "product" language: "en" --- # Paycom Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Paycom ## What is Paycom? Paycom provides user-friendly HR and payroll technology to enhance the entire employee life cycle, all in a single software. From onboarding and benefits enrollment to talent management and more, Paycom streamlines processes, drives efficiencies, increases data integrity and gives employees power over their own HR information through a self-service app. Enjoy seamless payroll processing with anytime, anywhere access and zero re-keying of data. ## What is Paycom used for? [Payroll](https://www.capterra.com/payroll-software/)[Human Resources](https://www.capterra.com/human-resource-software/)[Time Clock](https://www.capterra.com/time-clock-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 1,386 user reviews Reviews sentiment Positive 87% Neutral 9% Negative 5% Pros & cons Simple and accessible user experience Intuitive navigation for all users Frequent technical glitches and inconsistencies Cumbersome security and login procedures ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... - Attendance Tracking / 2026 - Compensation Management / 2026 - Direct Deposit Payroll / 2026 - Human Resources / 2026 - Onboarding / 2026 - Payroll / 2026 - Talent Management / 2026 - Workforce Management / 2026 - Benefits Administration / 2025 - Compliance / 2025 - Scheduling / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Paycom?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.paycom.com/&name=Paycom) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Paycom 4.4 (1,386) VS. [4.9 (4,862)](https://www.capterra.com/p/172127/Rippling/reviews/) Starting Price Contact vendor Starting Price $8 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (1,373) Ease Of Use 4.9 (4,306) Value For Money 4.2 (1,033) Value For Money 4.8 (3,955) Customer Service 4.4 (1,092) Customer Service 4.7 (4,056) ## Paycom alternatives [Deel](https://www.capterra.com/p/205015/Deel/) [4.9 (4,306)](https://www.capterra.com/p/205015/Deel/reviews/) Starting price $5.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/205015/Deel/) [RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/) [4.6 (1,525)](https://www.capterra.com/p/185859/RUN/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/185859/RUN/) [Paylocity](https://www.capterra.com/p/86714/WebPay/) [4.3 (1,928)](https://www.capterra.com/p/86714/WebPay/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/86714/WebPay/) [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) [4.4 (7,257)](https://www.capterra.com/p/155895/WorkforceNow/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/155895/WorkforceNow/) [View all alternatives](https://www.capterra.com/p/130949/Paycom/alternatives/) ## FAQs about Paycom Overview ### What problems does Paycom solve? Paycom solves fragmented HR and payroll workflows by centralizing onboarding, time tracking, benefits, payroll, tax filing, and employee records in one system. It reduces duplicate data entry, paper forms, payroll errors, compliance headaches, and PTO bottlenecks. HR teams, payroll administrators, managers, and multi-location employers benefit most from faster processing and employee self-service. Answer based on 791 reviews Overview ### Which roles and teams benefit most from Paycom? Paycom is most used by HR teams, payroll staff, finance leaders, and business owners who need centralized workforce management. HR managers and generalists use it for hiring, onboarding, benefits, and employee records, while payroll and finance teams streamline payroll accuracy, compliance, reporting, labor costs, and companywide administrative oversight. Answer based on 1320 reviews Overview ### What company size and industries is Paycom built for? Paycom is built primarily for small businesses, which make up 56% of reviewers, with hospital and health care leading industries at 8%. It serves HR and payroll needs across the employee life cycle, with additional adoption among midsize businesses at 32%, nonprofits at 7%, and health, wellness and fitness at 4%. Answer based on 1346 reviews Features and Usability ### What are the key features of Paycom? Paycom includes core payroll management, employee self service, time tracking, and onboarding features that reviewers discuss most. Differentiating capabilities include benefits administration, compliance reporting, customizable reporting, and a mobile app for pay stubs, tax forms, PTO requests, and direct deposit updates in one HR system. Answer based on 360 reviews Integrations ### Which third-party tools and platforms does Paycom integrate with? Paycom integrates with Indeed, Indeed for Employers, Google Calendar, Kronos Workforce Central, PayBridge, and NetSuite. Reviewer mentions center on recruiting and time tracking, particularly Indeed and Kronos Workforce Central, while the catalog also points to accounting coverage through NetSuite. Answer based on 79 reviews Getting Started and Support ### How easy is it to onboard and train a team on Paycom? Paycom offers in-person training, live online sessions, webinars, videos, and documentation, which gives teams several ways to learn. Employees and frontline users often get comfortable quickly with everyday tasks, while HR admins and payroll teams usually need more time for setup, reporting, and advanced modules. Answer based on 152 reviews Getting Started and Support ### What customer support options does Paycom offer, and how do users rate the experience? Paycom offers email/help desk, FAQ/forum, a knowledge base, and phone support. Users often describe support as responsive, knowledgeable, and easy to reach, with dedicated representatives helping with setup, training, and issue resolution. Some reviewers report inconsistent experiences, including rep turnover, slower responses, and difficulty resolving complex or account-specific problems. Answer based on 261 reviews Security ### How does Paycom handle data security and access control? Paycom uses multi-step authentication, including usernames, passwords, security questions, last-four SSN checks, account lockouts after failed attempts, and biometric mobile login with fingerprint, Face ID, or Touch ID. It also supports single sign-in for many functions and user-specific access parameters. Reviewers often say these controls feel secure, but cumbersome. Answer based on 124 reviews Payroll ### How well does Paycom handle payroll? Paycom handles payroll well for many HR teams by combining pay processing, time tracking, and employee self-service in one system. Mid-sized and multi-location employers often find payroll accurate and easier to manage, though setup, custom workflows, and some adjustments can feel complex, especially during implementation or unusual payroll situations. Answer based on 360 reviews ## Who uses Paycom? Based on Capterra reviews from the past year Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Simple and accessible user experience 92% positive reviews out of 289 Most reviewers indicate ease of use allows quick task completion, with intuitive interfaces and minimal learning curve. Frequent technical glitches and inconsistencies 57% negative reviews out of 192 Some reviewers find recurring bugs, inconsistent updates, and unreliable support cause delays and disrupt daily operations. Lisa C. Onboarding Manager, 201 - 500 employees. "Reported issues are responded to and noted as fixed, only for us to find they have not been corrected (i.e., a recent Paycom update caused the New Hire Audit Report to now pull Administrator IPs over identified as Employee IPs)." Intuitive navigation for all users 89% positive reviews out of 119 Most reviewers describe navigation as straightforward, with clear layouts and minimal training needed for effective use. CHRISTINE M. Human Resource Assistant, 51 - 200 employees. "I have worked in HR for many years and worked within many programs and paycom by far has been the easiet to implement and navigate." Cumbersome security and login procedures 73% negative reviews out of 82 Most reviewers describe security and access control as overly complex, with frequent password resets and frustrating login steps. Francesco G. Instructor, 11 - 50 employees. "The app on iPhone can be slow, passwords need to be reset every 6 weeks, and you get timed out if away on the app for too long even though it is open." Comprehensive HR process management 95% positive reviews out of 66 Most users report HR management centralizes payroll, onboarding, benefits, and employee data, streamlining daily HR tasks efficiently. Hailey M. Hr Generalist, 501 - 1,000 employees. "The platform helps simplify many day-to-day HR tasks by keeping payroll, onboarding, time tracking, benefits, and employee records all in one place." Complicated punch correction process 54% negative reviews out of 39 Some users report punch management is confusing, with difficult correction requests and unintuitive workflows for time adjustments. Jennifer P. Case manager, 51 - 200 employees. "There is struggles with getting the time punch change requests to update on both the employee and supervisors screens." ## Features AI summary Based on 17,833 Payroll reviews Capterra data shows that buyers of payroll software rank the following features as their top priorities: - **Payroll Management** (**58%** of reviewers rated this feature as critical) - **Direct Deposit** (**58%**) - **Payroll Reporting** (**51%**) Paycom supports all three of the features reviewers value most: **Payroll Management**, **Direct Deposit**, and **Payroll Reporting**. Together, these capabilities help businesses run payroll accurately, pay employees on time through direct deposit, and track payroll data with clear reporting, allowing teams to manage compensation, compliance, and recordkeeping more efficiently. Payroll Management 4.6 (458) 81.22% of 458 reviewers that rated this feature as important or highly important Paycom helps you manage payroll accurately and efficiently, allowing employees to review paychecks, track hours, and request time off. Some reviewers find the system user-friendly and time-saving, while others mention initial setup challenges and occasional manual data entry for integrations. Payroll Reporting 4.5 (299) 77.93% of 299 reviewers that rated this feature as important or highly important You can generate a wide range of payroll reports for audits, compliance, and financial analysis. Reviewers appreciate the customizable report writer and variety of templates, though some find custom report creation confusing and wish it were easier to preview or locate specific reports. Employee Database 4.4 (273) 83.88% of 273 reviewers that rated this feature as important or highly important Electronic storage of staff/employee contact information and job status in a centralized repository Tax Compliance 4.3 (171) 73.10% of 171 reviewers that rated this feature as important or highly important Track tax-related transactions, tax remittance and tax reporting for various groups of employees and contractors W-2 Preparation 4.6 (257) 78.60% of 257 reviewers that rated this feature as important or highly important Paycom offers automated W-2 generation, letting you access, download, and print tax forms online. Users think this saves time, ensures accuracy, and reduces manual work, though some mention the multi-step access process can be confusing and wish for easier employee review options. Direct Deposit 4.8 (303) 79.21% of 303 reviewers that rated this feature as important or highly important With this capability, you receive timely, secure payments directly to your bank, eliminating paper checks and manual handling. Reviewers appreciate how easy it is to set up, manage, and update accounts, and say it reliably processes deposits every pay period. Paycom 304 features ### All Features - 1099 Preparation: Generate, file and review 1099 tax forms for IRS (Internal Revenue Service) - 360 Degree Feedback: Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager - 401(k) Tracking: Track 401(k) participant contributions and employer match - Absence Management: Manage and track employee attendance - ACA Reporting: Collect data and compile reports to stay in compliance with Affordable Care Act requirements - Academic/Education: Software specialized for schools (K-12 & Post-Secondary) - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting Integration: Integrate with a third-party accounting system - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Ad hoc Query: One-off queries made on an as-needed basis - Ad hoc Reporting: Generate one-off reports that meet information requirements - AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users - AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data - Alerts/Escalation: System alerts about the need to escalate an issue or request - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - AML Compliance: Anti-money laundering compliance helps businesses uncover suspicious financial activity - Analytics: Tools for the systematic analysis of various types of data or statistics - API: Application programming interface that allows for integration with other systems/databases - Applicant Tracking: Find and manage potential candidates and their applications and resumes through the recruiting life cycle - Application Management: Track, manage and store the applications of potential future members, customers or candidates - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Approval Workflow: Route documents and other data through one or more stakeholders for review and approval - Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes - Assessment Management: Creation, administration, and evaluation of assessments or tests - Asset Tracking: Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle - Asynchronous Learning: Supports flexible learning at different times (i.e., learners can access course materials at their own pace) - Attendance Management: Manage attendance for classes, shifts, meetings, or events - Attendance Tracking: Track the attendance of specific individuals or groups - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Auto Update: Automatic update of information / software - Automated Receipt Matching: Match digital receipt images or data with corresponding expense entries - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Automatic Time Capture: Automate recording of time to reduce human error - Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients - Background Screening: Researching and validating a person's criminal, educational, job or financial records - Barcoding/RFID: Identify and track items using barcode tags or RFID (radio-frequency identification) tags - Batch Processing: Software's ability to perform similar action on multiple similar files simultaneously - Benchmarking: Compare key metrics for the business against prominent players in the industry - Benefits Administration Outsourcing: Delegate benefits administration to third party vendors - Benefits Dashboard: Use a dashboard to view benefits that are selected by employees or offered by employers - Benefits Management: Record employee's benefit plans and selections throughout career progression - Billable & Non-Billable Hours: Track billable hours and/or non-billable expenses for work performed - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Biometric Recognition: Facial or other physical recognition to confirm identity - Blended Learning: Supports learning paths that combine in-person classes with online/virtual courses - Bonus Management: Set up bonus schemes and plans in line with corporate and regulatory guidelines and calculate bonus payouts - Break Management: Manage and track employee breaks - Budget Management: Forecast, allocate funds, organize financial resources and report & analyze project's income and expenditure - Budgeting/Forecasting: Create budgets based on historical data and future projections - Built-in Course Authoring: Tools that allow users to create and publish courses and course material/content - Business Process Automation: Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Calendar Sync: Synchronize with other calendars to view mutual availability and schedules - Candidate Management: Build, track, and maintain relationships with candidates - Candidate Profiles: Record candidates' information such as role, professional qualifications, experiences, skills or attributes - Career Development: Process of enhancing skills & experiences for continuous professional growth & advancement - Cash Flow Management: Monitoring, analysis, and projection of the movement of cash into and out of a business over a specific period - Categorization/Grouping: Organize and group data or items based on various criteria - Certification & Licensing: Enables management and tracking the certification/licensing requirements of learners, employees, or stakeholders - Certification Tracking: Maintain personal certifications/qualifications - Chatbot: AI-based platform which conducts a conversation via auditory or textual methods - Check Printing: Print paychecks issued to confirm payment of wages or salary - Class Scheduling: Schedule in-person or online classes - Clock In/Out: Track employees' arrival and departure timings for payroll purposes - COBRA Administration: Manage mandated benefit continuation for employees who no longer work for the company for a limited time period - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Commission Management: Tracking, calculating, and paying commissions and earnings to employees - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Compensation Management: Manages compensation such as salary, bonus, and benefits processes, aligning with policies - Compensation Plan Modeling: Performs calculations and analyzes how salary and equity should be awarded to employees across locations, performance levels - Compensation Statements: Create employee benefits statements that include all package details, including base salary, rewards, incentives, and other benefits - Competency Management: Catalog, manage, and develop employee skill sets - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Configurable Workflow: Configure existing workflows to meet your organization's needs - Content Library: Centralized repository to store content and assets - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Corporate Card: Manage and track credit cards that are distributed to employees to use for authorized business expenses - Corporate/Business: Software specialized for corporate use - Corrective and Preventive Actions (CAPA): Investigate and take action at root cause or error in processes to prevent recurring issues - Course Management: Create, organize, and assign courses to users - Course Tracking: Track which progress and course materials have been completed by each user - Credit Card Management: Financial system that helps create and manage physical/digital credit cards and track transaction activities - Criminal History Verification: Verify an individual's arrest record through connection with a criminal database - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Dashboard: Alter the layout and content of dashboards - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Dashboard Creation: Creation and customization of dashboards - Data Connectors: Connect to big data sources - Data Import/Export: Import and export data to and from software applications - Data Security: Protect sensitive data for digital privacy - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - Data Verification: Process of checking different types of data for accuracy to avoid errors or inconsistencies - Data Visualization: Graphical representation of data - Deduction Management: Determine what amounts employees should contribute towards their benefits from each paycheck - Digital Signature: Electronic signing method that validates the authenticity and integrity of a digital document - Direct Deposit: With this capability, you receive timely, secure payments directly to your bank, eliminating paper checks and manual handling. Reviewers appreciate how easy it is to set up, manage, and update accounts, and say it reliably processes deposits every pay period. - Disability Insurance Administration: Set up and manage short and/or long term disability insurance benefits - Discussions/Forums: Online forums/groups where users can ask questions, share ideas, best practices, etc. - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Drug & Health Screenings: Monitor drug test samples taken for background checks - Duplicate Detection: Compare new data with existing records to detect duplicate entries - Education Verification: Verify an individual's educational past, including degree, training, or certification claims, among others - eLearning Companies: Software specialized for companies that sell courses/content - Electronic Forms: Digital forms that are shared and accessed online - Electronic Payments: Electronically collect payments for goods or services - Electronic Signature: Digitally sign online documents - Employee Benefits Administration: Manage benefit portfolio selection that is available to your employees through workplace and automate related administrative tasks - Employee Database: Electronic storage of staff/employee contact information and job status in a centralized repository - Employee Engagement: Tools to improve and measure employee satisfaction and involvement - Employee Handbook: Create and share a new employee handbook with helpful information - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Employee Onboarding: Process of familiarizing new employees with the company, their position, and responsibilities - Employee Portal: Online portal where employees can access and track their own information - Employee Profiles: Centralized storage for employee data, records, and performance metrics - Employee Scheduling: Assign working shifts or tasks to employees based on their availability - Employee Self Service: Gateway through which employees can access the system - Employee Time Tracking: Track and measure time worked for employees - Employment Screening: Screen and verify candidates for professional roles - Enrollment Confirmation: Confirmation of the enrollment of a student in a course, class, activity, or program - Environmental Compliance: Guidelines for conforming to environmental laws, regulations and requirements - Expense Claims: Attaching relevant receipts or supporting documents to submit expenses for reimbursement - Expense Tracking: Monitor and record expenses such as purchases or charges incurred - FDA Compliance: Track and ensure quality of products in accordance with food and drug administration (FDA) act - Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service - Financial Analysis: Evaluate units, projects, budgets, and other finance-related data to gauge their performance and potential risk - FMLA Administration: Track employee time off under the family and medical leave act (FMLA) - For Mobile: Compatible with mobile devices - For Nonprofits: Software specialized for non-profit organizations - Forecasting: Form predictions based on past and present data/trends - Forms Management: Store, manage and track all forms in a centralized location - Fraud Detection: Identify and prevent suspicious activity - GDPR Compliance: Ensure compliance with the General Data Protection Regulation protocols - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - Geofencing: Virtual perimeter for a real-world geographic area - Goal Management: Allows employees to set and manage work or career related goals - Goal Setting/Tracking: Establish measurable goals and objectives and track their progress over a specific period of time - Gradebook: Track student's scores and grades on course materials - Group Scheduling: Automatically find mutually available meeting time slots across multiple calendars - Health Insurance Administration: Set up and manage health insurance benefits for employees - Help Desk Management: Managing service requests, incidents, IT issues & support with a ticketing system - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Historical Reporting: Information, data and reports that are being tracked over time - HR Management: Automates core HR functions such as talent management, employee evaluation and learning management - HSA/FSA Administration: Set up and manage health savings and flexible spending accounts for your employees - Identity Verification: Validating the identity of an individual or entity through verification of personal information or credentials - Incentive Management: Manages incentive programs such as profit sharing, stock awards, and individual bonus plans - Incident Management: Manage and track all disruptions and incidents - Individual Development Plans: Document completed by employee to assist with career and personal development to reach short term and long term goals - Internal HR: Designed to be used by internal recruiters or HR hiring managers - Internal Talent Mobility: Movement of employees across roles within the same company - Interoperability: The ability of two or more systems to exchange information or data. - Interview Management: Create and track interviews with a reminder system - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - ISO Compliance: Guidelines set by the International Organization for Standardization - Job Board: Site to advertise jobs openings and letting job seekers search for positions based on skills, experience or preferences - Job Description Management: Create, share, and manage the distribution of job descriptions/duties - Job Posting: Post, track, and manage open jobs on multiple channels (e.g. job board, company's career site) - Job Requisition: Request a new hire, explain the need, and determine available budget - Knowledge Base Management: Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support - Labor Cost Calculator: Calculate labor costs associated with employing a workforce, including wages, salaries, benefits - Labor Cost Reporting: Report on the allocation and distribution of labor costs across projects - Labor Forecasting: Predict labor requirements based on past and present data/trends - Labor Management: Manage the attendance, schedule, and payroll of the labor workforce - Learner Portal: Students can access materials and communicate with instructors via their online student profile - Learning & Development: Facilitate training materials that help employees grow and progress in their positions - Learning Management: Organize and track educational activities - Learning Paths/Tracks: Designing course materials to be completed in a sequential order for personalized learning purposes - Leave Tracking: Manage and track employee attendance - Life Insurance Administration: Set up and manage life insurance benefits for your employees - Location Tracking: Identify the physical location of an individual, asset, device, etc. - Lockout Periods: Ensure employees can only clock in and out during certain times. - Market Data Analysis: Collect & analyze data from multiple sources to get insights into competing products, customer behavior, pricing & marketing strategies - Messaging: Communicate using messages within the system - Mileage Tracking: Log miles driven for tax deduction or reimbursement purposes - Mobile Access: Access software remotely via mobile devices - Mobile Alerts: Notifications via mobile devices - Mobile App: Access the system via a mobile application - Mobile Learning: Access for students to complete learning materials on mobile platforms - Mobile Receipt Upload: Scan and upload receipts to a central database using a mobile device - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Country: Pay employees in multiple countries using correct currencies and correct tax deduction amounts - Multi-Currency: Manage and handle various international currencies - Multi-Language: Manage and support multiple languages - Multi-Location: Manage and support multiple locations - Multi-State: Pay employees in multiple states with correct tax deduction amounts in each - No-Code: Drag and drop/visual interfaces that allow non-tech users to build without writing code - Offboarding: Closing out contracts by reviewing contract/project completion, finalizing payments, and ensuring terms and compliance as been achieved - Offline Access: Ability of websites, web applications, or mobile applications to function without an active internet connection - Onboarding: Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service - Online Applications: Ability to fill out and submit application forms on the web - Online Benefits Enrollment: Select benefits and provide information needed to participate in a benefit via an online portal - Online Time Clock: Track/log the amount of time employees worked per job using a timer - Optical Character Recognition: Ability to recognize printed or written text within digital images or scanned documents - Organizational Charting: Diagram that shows the structure of an organization and the relationships between parts - Orientation Workflow Management: Create orientation programs for new employees or students - OSHA Compliance: Enforces guidelines set by the Occupational Safety and Health Administration to remain legally compliant - Overtime Calculation: Manage and record overtime hours for hourly employees - Payroll Management: Paycom helps you manage payroll accurately and efficiently, allowing employees to review paychecks, track hours, and request time off. Some reviewers find the system user-friendly and time-saving, while others mention initial setup challenges and occasional manual data entry for integrations. - Payroll Reporting: You can generate a wide range of payroll reports for audits, compliance, and financial analysis. Reviewers appreciate the customizable report writer and variety of templates, though some find custom report creation confusing and wish it were easier to preview or locate specific reports. - Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Performance Review Management: Create, fill out, and send performance reviews to individual employees - Personalization and Recommendation: Generative AI models can create personalized recommendations for users based on their preferences and behavior. - Policy Management: Create, manage, and track policies and procedures within an organization - Predictive Analytics: Predict future data based on historical data sets - Progress Reports: Document and report the progress of ongoing projects - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Project Planning/Scheduling: Defining the project's scope, deliverables, schedules, resources, budget, critical path, dependencies and constraints - Provider Management: System that helps businesses manage their relationships with various third-party vendors, suppliers, and service providers - Punch card: Clock in and out online or with a card - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Real-time Scheduling: Based on availability, instantly confirm or deny a request when a new booking is made - Real-Time Updates: Receive system updates as soon as any changes are made - Receipt Management: Upload, track, and submit receipts in a central database - Records Management: Ability to record, store, update, and retrieve information - Recruiting Firms: Designed to be used by external or 3rd party recruiting or staffing firms - Recruitment Management: Tools to find, assess, and hire suitable candidates for a job within an organization - Reference Checking: Process used by hiring managers to get more information about a candidate by contacting previous employers - Referral Management: Log and store the source of contacts/leads - Regulatory Reporting: Preparing and submitting reports to regulatory authorities in compliance with industry-specific rules, regulations, and standards - Reimbursement Management: Manage compensation for out-of-pocket expenses incurred by an employee, client or another party - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Reporting/Project Tracking: Track task progress, milestones, delays, or other key information and generate reports on them for evaluation - Resource Allocation: Assign available resources to various projects and tasks - Resource Allocation & Planning: Assign available resources (human and/or non-human) to various projects and tasks - Resume Database: A searchable repository of candidate profiles - Resume Parsing: Automates the extraction and analysis of key information from resumes or CVs - Resume Search: Search through the software for stored resumes - Retirement Plan Management: Set up and manage retirement benefits for your employees - Risk Management: Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Rules-Based Workflow: Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work - Salary Planning: Budgets, benchmarks and tracks all salary processes and associated costs - Schedule Distribution: Assign and distribute work schedules to individual employees or teams within an organization - Scheduled/Automated Reports: Set a time to generate routine reports automatically - SCORM Compliance: Adherence to the standards outlined in the SCORM (Sharable Content Object Reference Model) framework - Screening Services Integration: Screening performed by employees working for the vendor. Software functionality is offered on top of these services. - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Searchable Database: A collection of records that can be retrieved based on specific queries - Secure Data Storage: Securely stores data to prevent data loss or breaches - Self Assessment: An individual's evaluation of his or her own strengths, weaknesses, and skills - Self Service Portal: It gives you 24/7 access to update personal info, view pay, and manage HR tasks independently. Reviewers appreciate the portal’s user-friendliness, mobile accessibility, and how it reduces HR workload, empowering employees to control and maintain their own data. - Self-paced Learning: Identifying your own learning needs, setting goals, finding the necessary resources, and evaluating your own knowledge - Shift Management: Facilitate the scheduling and coordination of employee shifts - Shift Scheduling: Schedule shifts via online calendars and available employees - Shift Swapping: Managing and trading shift details between employees - Sick Leave Tracking: Track and manage sick leave time - Single Sign On: Allow users to access multiple services after entering their login credentials once - Skills Assessment: Observe employees over a period of time to gain an understanding of their abilities to perform certain tasks - Social Learning: Create tools to promote social interaction and learning between students/trainees and instructors/trainers - Spend Control: Set allowances and ensure employees don't spend more than the allotted amounts - Split Deposits: Allow employees to allocate a fixed portion or percentage of their paycheck each pay period into designated accounts. - SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access - Status Tracking: Track the status over time for a request, process, asset, or transaction - Succession Planning: Planning, tracking and developing internal talent for future key position filling - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Synchronous Learning: Real-time, interactive learning experiences where participants engage in learning activities simultaneously - Talent Management: Integrate with Talent Managment software to better track learners progress and training sessions - Talent Pool: Database of potential candidates who can meet immediate or long-term job vacancy needs and track their interest in role - Task Management: Create, manage and track all task activities and progression - Task Scheduling: Track and manage the scheduling of tasks - Tax Calculation: Calculate tax and make deductions on gross income from sources like wages, investments or self-employment - Tax Compliance: Track tax-related transactions, tax remittance and tax reporting for various groups of employees and contractors - Team Management: Organizing a group of people to accomplish a task - Tenant Screening: Evaluate the criminal, financial, and employment history of tenants - Tests/Assessments: Create tools to measure student retention of learning material and lessons - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Time & Attendance: Track and manage employee's work hours to improve payroll accuracy - Time & Expense Tracking: Log and record hours worked and costs spent to assist in billing and invoicing - Time Off Management: Track and manage employee time-off, vacation, and sick leave requests - Time Off Requests: Tools that allow employees to request/schedule time off - Time Tracking: Measure and track time including hours worked and paid time off (PTO) - Time Tracking by Client: Track time worked per client - Time Zone Tracking: Identify and track locations and time zones of your collaborators to enable productive scheduling and cooperation - Timesheet Management: Track the amount of time spent on a job or task - Training Management: Track employee/learner's progression through training programs - Trend Analysis: Review data from past periods to reveal recurring tendencies and predict future performance - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Vacation/Leave Tracking: Request, track, and manage time off requests and vacation time - Variable Workforce: Utilize third party services to cover unforeseen labor needs - Video Conferencing: Connect with meeting participants remotely over video - Virtual Classroom: Classes/sessions accessible via web browser of built-in video conferencing - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data - W-2 Preparation: Paycom offers automated W-2 generation, letting you access, download, and print tax forms online. Users think this saves time, ensures accuracy, and reduces manual work, though some mention the multi-step access process can be confusing and wish for easier employee review options. - Wage Garnishment: Automatically subtract garnishments from wages - Web-based Deployment: SaaS, web-based, online deployment - Widgets: An extended application or connector that enables users to perform additional services with their current set of tools - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows - Workflow Configuration: Alter the default workflow to meet your organization's needs - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.4 (1,373) 4.4 Based on 1,373 reviews ## Pricing Value for money 4.2 (1033) ### Starting price Free trial not available [View all Pricing Plans](https://www.capterra.com/p/130949/Paycom/pricing/) Value for money 4.2 (1,033) 4.2 Based on 1,033 reviews ## Integrations [ Indeed for Employers](https://www.capterra.com/p/161381/Indeed/)[ NetSuite](https://www.capterra.com/p/135757/NetSuite/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.4 (1092) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (1,092) 4.4 Based on 1,092 reviews ## User reviews Overall rating 4.4 Based on 1,386 reviews Filter by rating 5(834) 4(367) 3(120) 2(33) 1(32) Mentioned topic Sorted by most recent KA Kimberly A. HR Manager Business Supplies and Equipment ### "More Than Payroll: A User-Friendly HR Platform with Hands-On Support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 18, 2026 Our overall experience with Paycom has been very positive. The platform has allowed us to bring many of our HR processes together in one system while giving employees greater ownership and visibility of their information. From an HR perspective, having an integrated system for payroll, benefits, time and attendance, training, performance management, and other employee processes has helped us operate more efficiently. One of the biggest differentiators has been the level of hands-on service, training, and continued education provided to administrators. As Paycom introduces new products and enhancements, we are given opportunities to learn how to use those tools and incorporate them into our processes. Like any comprehensive HRIS, there is always room for continued improvement in simplicity, flexibility, and customization. However, Paycom has continued to evolve, and we have found the platform to be user-friendly, dependable, and a valuable resource for both our HR team and our employees. Overall, Paycom has been more than just a payroll system for us. It has become an important part of how we manage and support our workforce. Pros What I like most about Paycom is the hands-on service and support, along with the platform’s commitment to continually educating and training administrators as new products and features are introduced. Rather than simply rolling out new functionality, Paycom provides resources and guidance that help administrators understand how to use the tools effectively. The platform is also user-friendly for both administrators and employees, which helps drive adoption and reduces the amount of day-to-day assistance HR has to provide. I especially appreciate Paycom’s employee-driven approach to data, which gives employees greater visibility into and ownership of their personal information, timecards, benefits, documents, and other employment-related information. Overall, Paycom has helped us create a more streamlined and self-service HR experience while still providing the hands-on support, training, and education our administrative team needs. The combination of technology, employee ownership of data, and ongoing customer support has been one of the biggest strengths for us. Cons One area that can be challenging with Paycom is that, because the system is so comprehensive, some processes can feel more complex than they need to be. There are times when completing what seems like a simple administrative task requires multiple steps or navigating through several areas of the system. (scheduling) Additionally, while Paycom regularly introduces new products, enhancements, and features, keeping up with all of the available functionality can sometimes be overwhelming. It takes a commitment from administrators to stay engaged with training and education to ensure we are taking full advantage of the system. Switched from [Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/) Had a very aniquated platform and package. I came from an org that used Paycome and knew better was out there. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor August 20, 2026 Your perspective highlights something that's incredibly important to us: combining innovative technology with ongoing support. We're honored that Paycom has become a valuable resource for both your HR team and employees, helping streamline processes while empowering employees with greater ownership of their information. Thank you for your 5-star review, Kimberly! EP EMILY P. HR MANAGER Automotive ### "PAYCOM REVIEW" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 August 18, 2026 BEEN WITH PAYCOM FOR OVER TWO YEARS AND NOT A LOT OF ISSUES. WENT THROUGH A FEW PAYCOM SPECIALISTS BUT OUR CURRENT ONE IS GREAT. Pros EASY PLATFORM TO USE, GOOD CUSTOMER SERVICE, SPEED IS GOOD AND INTEGRATION IS GOOD AS WELL. FORMATTING IS EASY TO READ. Cons COMMUNICATION CAN BE IMPROVED. RESPONSE TIME TO QUESTIONS CAN BE IMPROVED. ANSWERING QUESTIONS WITH QUESTIONS IS NOT HELPFUL. Switched from [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) NOT GREAT FOR WHAT WE WERE USING IT FOR. Alternatives considered [Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/) [Paylocity](https://www.capterra.com/p/86714/WebPay/) [Paycor](https://www.capterra.com/p/133745/Paycor-Perform/) Reasons for choosing Paycom APPLICATION WAS EASIER TO USE. WAS MORE COST EFFECTIVE Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor August 20, 2026 After more than two years as a client, it's great to hear Paycom continues to be a reliable solution for your team. We're especially pleased that Paycom's ease of use and your dedicated specialist continue to create a positive experience. Thank you for your partnership, Emily! TC Terri C. Human Resources Administrator Packaging and Containers ### "Long term Client" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 August 13, 2026 Very good. We have been with them since 2013, and it has been a very good overall experience. I like that I can call if I have quesitons and someone is always there to assist. Pros It is user-friendly. It was easy to learn to use the system and it easy to navigate through to update information. Cons Probably the reports. Sometimes, the pre-formatted reports don't have exactly what I need, and it can take some time to create the report with the information I do need. Switched from [Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/) They made large mistakes that could not be overlooked. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor August 20, 2026 Thank you for being a longstanding client and for sharing your experience, Terri! We're glad Paycom's ease of use and responsive, world-class support has continued to make a positive impact, and we appreciate your trust over the years. RM Ruby M. Human Resources Oil & Energy ### "Customer Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 August 13, 2026 Pros all in one single database platform management for all payroll-related and HR, benefit, and timekeeping needs Cons High pricing compared to other providers, and customer service availability can be inconsistent or slow at times Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor August 20, 2026 Having payroll, HR, benefits and time and attendance all connected in one software can make managing your workforce much more efficient. We're thrilled to hear that Paycom’s single-database architecture is helping your organization streamline processes and create a more automated experience. Thank you for sharing your feedback, Ruby! SM Savannah M. People and Culture Coordinator Warehousing ### "Paycom is the Best" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 August 12, 2026 My overall experience with Paycom has been great. It was my first time utilizing an HRIS. I'm very pleased with Paycom and how it helps me daily. Pros Paycom is easy to learn, navigate, and utilize daily. The entire ATS portion has made my job significantly easier. I also love being able to text from an alternate number and avoid using my personal number - a big feature I wish my last companies HRIS had! Cons Overall, I can't voice many things I dislike about Paycom. Within the texting platform, there can be glitches but nothing that severely impacts my workflow. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor August 20, 2026 Starting your HRIS journey with a new software can be a big adjustment, so it's great to hear Paycom was easy to learn and immediately useful in your day-to-day operations. We're especially glad tools like Applicant Tracking and Text Messaging have helped simplify recruiting while giving you an easy way to stay connected with candidates. Thanks for sharing your experience, Savannah! TC Trisha C. HR Payroll Ranching ### "Paycom is a great HRIS" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 12, 2026 I've worked with several different payroll systems and Paycom to me has been the most user-friendly payroll systems I've used. Pros Ease of use and an amazing customer support system! Every time I've needed help, the support team has gone above and beyond to help. Cons It's unfortunate that some of the additional payroll features cost extra. I would like to see them included in a basic subscription. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor August 17, 2026 Trisha, as a first-time HRIS user, it's great to hear that Paycom was easy to learn and navigate. We're glad features like Applicant Tracking and Text Messaging help streamline your day-to-day work, and we appreciate you taking the time to share your experience with us. JB Jennifer B. Director of Human Resources Non-Profit Organization Management ### "Paycom Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 7/10 August 12, 2026 I have been a part of the implementation of Paycom at one organization and learning an already implemented system at another organization. Starting from scratch would have been difficult if not for an amazing implementation team (Nicole Rose). Coming into a new role at another organization also using Paycom, was an easy transition, however, there are issues with the system and none of the current staff or Paycom representative was present for the implementation, so we are constantly discovering new issues and trying to fix them. Our Paycom representative (Brian Henrichs) has been helpful but is slow to respond and usually has to refer us to another specialist for our issues to be resolved. Pros I like the functionality and record keeping aspect. There is also a lot of integration opportunities with file feeds, uploading documents, and keeping information in one place. Employees generally understand the system and how to use it and find information. Cons Configuring the system can be tricky, especially if you are not a part of the implementation process. Customer service representative knowledge is spotty, which some representatives being more useful than others. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor August 17, 2026 Having experience with multiple payroll systems makes your perspective especially meaningful, and we're honored to hear Paycom stands out as the most reliable! We're glad our easy-to-use platform and your dedicated specialist have made a positive impact, and we appreciate your advocacy, Jennifer! KH Karen H. Assistant to Business Administrator Religious Institutions ### "Assistant to the Business Administrator" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 12, 2026 I feel making the move to PayCom was the best decision that we made in providing the best payroll system for not just myself but all the employees. Pros The customer support is none better, the ease of use of the system is helpful to those who have to process, the team collaboration is tops, and communication is always open and helpful, the value for money is none better. Best decision that was made in going to paycom. Cons I wish some of the changes made were left alone, however, I know that stream lining is better, you just get use to a certain way and are happy not to change Switched from [RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/) PayCom system came highly recommended to our B.A. and we looked into and it was a good fit. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor August 17, 2026 It's great to hear that making the switch to Paycom has been such a positive experience for your organization, Karen! Thank you for recognizing your dedicated specialist, ease of use and collaborative approach, and we appreciate your feedback as we continue innovate for our clients.  AN Anonymous User Human Resources - Payroll Automotive ### "Use Paycom!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 12, 2026 Paycom has been an outstanding platform for managing HR and payroll needs. The system is incredibly intuitive and user-friendly, making it easy to navigate and complete tasks efficiently. Its streamlined design helps save time and reduces the learning curve for both administrators and employees. One of Paycom’s greatest strengths is its reliable and responsive customer service. Whenever assistance is needed, their support team is knowledgeable, professional, and quick to provide solutions. The staff consistently go above and beyond to address questions, resolve issues, and ensure a positive experience. Overall, Paycom delivers an excellent combination of ease of use, efficient support, and exceptional customer care. Pros Paycom is intuitive and easy to learn. The support team is incredible, and it has been fun getting to know our dedicated professionals on a higher level than just random people answering the phone or responding to emails. Paycom has proven to be an efficient and effective tool for our organization. Cons Any challenges that I have experienced to date have been addressed by Paycom's Support Team. Whether we speak with our dedicated professional, or any other agent, we receive prompt attention and solutions to our issues. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor August 17, 2026 Strong relationships can make all the difference, so we're thrilled to hear that Paycom has delivered such a positive experience. Thank you for sharing how Paycom has helped simplify processes while providing reliable support when needed. We appreciate your 5-star review! Marcus V. HR Generalist Hospital & Health Care ### "Outdated interface, although learnable. " 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 5/10 August 5, 2026 Overall, when I had issues with Paycom, the customer support team was always available and quick to resolve my problems. Despite this positive, it would be nice to not have to call them in the first place. Pros Paycom was easy to use and to learn as a solo HR employee at a 100 person company (previous role). I was able to learn the functions with minimal training and ample customer support. Cons The interface was clunky and felt dated. In more recent roles I was able to work with competing HRIS brands that had much more modern and user friendly interfaces. Paycom was easy to learn as an HR person as I knew what to expect, but employees needed help using the features. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor August 7, 2026 Thank you for sharing your experience, Marcus. We're glad Paycom was easy to learn and that your dedicated specialist was available to provide knowledgeable support when needed. We appreciate your feedback and encourage you to explore tools like IWant for additional guidance. You may also find the latest app updates helpful, including customizable views that make it easier to access the information most important to you. [View all Reviews](https://www.capterra.com/p/130949/Paycom/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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