# Paycom Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Paycom Software - reviews, pricing plans, popular comparisons to other Payroll products and more. Source: https://www.capterra.com/p/130949/Paycom --- # Paycom Software Review 2026: Features, Integrations, Pros & Cons Last updated on July 9, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Paycom ## What is Paycom? Paycom provides user-friendly HR and payroll technology to enhance the entire employee life cycle, all in a single software. From onboarding and benefits enrollment to talent management and more, Paycom streamlines processes, drives efficiencies, increases data integrity and gives employees power over their own HR information through a self-service app. Enjoy seamless payroll processing with anytime, anywhere access and zero re-keying of data. ## What is Paycom used for? [Payroll](https://www.capterra.com/payroll-software/)[Human Resources](https://www.capterra.com/human-resource-software/)[Time Clock](https://www.capterra.com/time-clock-software/) Recognitions Shortlist Overall rating Based on 1,343 user reviews Reviews sentiment Positive 87% Neutral 8% Negative 5% Pros & cons Simple and accessible user experience Intuitive navigation for all users Frequent technical glitches and inconsistencies Cumbersome security and login procedures Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... - Attendance Tracking / 2026 - Compensation Management / 2026 - Direct Deposit Payroll / 2026 - Human Resources / 2026 - Onboarding / 2026 - Payroll / 2026 - Talent Management / 2026 - Benefits Administration / 2025 - Compliance / 2025 - Scheduling / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Paycom alternatives Highest Rated [4.9 (4,836)](https://www.capterra.com/p/172127/Rippling/reviews/) Starting price $8.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.9 (4,292)](https://www.capterra.com/p/205015/Deel/reviews/) Starting price $5.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.3 (1,848)](https://www.capterra.com/p/86714/WebPay/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [4.8 (3,964)](https://www.capterra.com/p/116050/Patriot-Software/reviews/) Starting price $17.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/130949/Paycom/alternatives/) ## FAQs about Paycom Overview ### What problems does Paycom solve? Paycom solves fragmented HR and payroll workflows by putting onboarding, time tracking, benefits, tax documents, PTO, and employee records in one system. It reduces duplicate data entry, manual payroll corrections, paper forms, and compliance risk. HR teams, payroll administrators, managers, and mobile workforces benefit most from faster processing and employee self-service. Answer based on 761 reviews Overview ### Which roles and teams benefit most from Paycom? Paycom is most used by HR teams, payroll administrators, finance leaders, and business owners who need a single system for employee records, payroll processing, benefits administration, and compliance tracking. Office managers and executives use it to streamline onboarding, approve time and attendance, monitor labor costs, and improve workforce visibility. Answer based on 1254 reviews Overview ### What company size and industries is Paycom built for? Paycom is built for small businesses first, with 57% of reviewers from that segment, and it appears most often in nonprofit and hospital and health care organizations, each at 7%. It also serves midsize businesses at 32% and enterprises at 12%, with additional use in health, wellness, and fitness at 4%. Answer based on 1280 reviews Features and Usability ### What are the key features of Paycom? Paycom includes core HR and payroll features such as payroll management, employee management, time tracking, and employee self service for pay stubs, tax forms, PTO, and direct deposit changes. Differentiating features include onboarding with electronic forms and signatures, customizable reporting, benefits administration, and a mobile app for clocking in and approvals. Answer based on 348 reviews Integrations ### Which third-party tools and platforms does Paycom integrate with? Paycom integrates with Indeed, Indeed for Employers, Kronos Workforce Central, Google Calendar, PayBridge, and NetSuite. Reviewer mentions center on recruiting and time tracking, particularly Indeed and Kronos Workforce Central, while the catalog also shows accounting coverage through NetSuite and benefits-related connectivity through PayBridge. Answer based on 76 reviews Getting Started and Support ### How easy is it to onboard and train a team on Paycom? Paycom offers in-person training, live online sessions, webinars, documentation, and videos, which give teams several ways to learn. Reviewers say employees and managers often get productive quickly with basic tasks, especially on mobile, while HR admins and payroll teams usually need more time for setup, reporting, and advanced configuration. Answer based on 135 reviews Getting Started and Support ### What customer support options does Paycom offer, and how do users rate the experience? Paycom offers email/help desk, FAQ/forum, a knowledge base, and phone support. Many users describe support as responsive, helpful, and easy to reach, often highlighting dedicated representatives and quick issue resolution. Others report uneven experiences, including rep turnover, slower follow-up, and occasional difficulty getting complex problems resolved. Answer based on 233 reviews Security ### How does Paycom handle data security and access control? Paycom uses single sign-on across many functions, role-based supervisor access with specific user parameters, and repeated identity checks such as passwords, security questions, lockouts after failed attempts, SSN or PIN fields, text verification, and biometric login like fingerprint, Touch ID, and Face ID. Some reviewers find the login flow excessive and frustrating. Answer based on 120 reviews Employee management ### How well does Paycom handle employee management? Paycom centralizes employee management in one system, making payroll, onboarding, time tracking, and self-service easier for many HR teams. Mid-sized and larger organizations often like the single employee record and reduced manual entry, though some administrators find setup, customization, and certain workflows complicated, especially for advanced reporting or unique pay rules. Answer based on 348 reviews ## Who uses Paycom? Based on Capterra reviews from the past year Talk to a software expert to get a free software list tailored to your business needs Company size Based on 294 reviews 100% 75% 50% 25% Smallbusiness Midsizebusinesses Enterprise Top job functions Based on 294 reviews Human Resources 47% Human Resources 47% Administrative 22% Finance & Accounting 11% Health & Medical 4% Others 17% Top industries Based on 294 reviews Hospital & Health Care 29% Non-Profit Organization Management 29% Construction 15% Retail 15% Other 12% ## Pros and Cons Simple and accessible user experience 92% positive reviews out of 289 Most reviewers indicate ease of use allows quick task completion, with intuitive interfaces and minimal learning curve. Frequent technical glitches and inconsistencies 57% negative reviews out of 192 Some reviewers find recurring bugs, inconsistent updates, and unreliable support cause delays and disrupt daily operations. Lisa C. Onboarding Manager, 201 - 500 employees. "Reported issues are responded to and noted as fixed, only for us to find they have not been corrected (i.e., a recent Paycom update caused the New Hire Audit Report to now pull Administrator IPs over identified as Employee IPs)." Intuitive navigation for all users 89% positive reviews out of 119 Most reviewers describe navigation as straightforward, with clear layouts and minimal training needed for effective use. CHRISTINE M. Human Resource Assistant, 51 - 200 employees. "I have worked in HR for many years and worked within many programs and paycom by far has been the easiet to implement and navigate." Cumbersome security and login procedures 73% negative reviews out of 82 Most reviewers describe security and access control as overly complex, with frequent password resets and frustrating login steps. Francesco G. Instructor, 11 - 50 employees. "The app on iPhone can be slow, passwords need to be reset every 6 weeks, and you get timed out if away on the app for too long even though it is open." Comprehensive HR process management 95% positive reviews out of 66 Most users report HR management centralizes payroll, onboarding, benefits, and employee data, streamlining daily HR tasks efficiently. Hailey M. Hr Generalist, 501 - 1,000 employees. "The platform helps simplify many day-to-day HR tasks by keeping payroll, onboarding, time tracking, benefits, and employee records all in one place." Complicated punch correction process 54% negative reviews out of 39 Some users report punch management is confusing, with difficult correction requests and unintuitive workflows for time adjustments. Jennifer P. Case manager, 51 - 200 employees. "There is struggles with getting the time punch change requests to update on both the employee and supervisors screens." ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Payroll Management 4.6 (429) 80.19% of 429 reviewers that rated this feature as important or highly important It gives you streamlined payroll processing, real-time data, and employee self-approval of paychecks. Reviewers appreciate reduced errors, time savings, and transparency. Some users report challenges with manual data entry and integration with other scheduling software, but most find the process user-friendly. Direct Deposit 4.8 (293) 78.50% of 293 reviewers that rated this feature as important or highly important With this capability, you receive your pay quickly and securely, directly into your bank account, with easy setup and management. Reviewers appreciate the convenience, reliability, and ability to update information themselves, though some mention occasional setup or rejected deposit issues. Payroll Reporting 4.5 (290) 77.24% of 290 reviewers that rated this feature as important or highly important You get access to customizable, detailed payroll reports for audits, compliance, and cost tracking. Reviewers appreciate the variety and flexibility, but some say creating custom reports can be confusing or time-consuming, and finding specific reports isn’t always straightforward. Self Service Portal 4.5 (256) 85.55% of 256 reviewers that rated this feature as important or highly important This aspect empowers you to update personal details, view pay and HR info, and access documents anytime. Reviewers indicate it saves HR time, is easy to use on mobile and desktop, and boosts employee ownership, though a few mention occasional navigation difficulties for certain tasks. W-2 Preparation 4.6 (245) 77.55% of 245 reviewers that rated this feature as important or highly important Paycom offers automated W-2 generation, letting you access, download, and print tax forms online. Users think it saves time, ensures accuracy, and reduces manual work. Some reviewers find access steps confusing or wish for easier employee confirmation and fewer manual review requirements. Employee Database 4.4 (239) 81.59% of 239 reviewers that rated this feature as important or highly important Electronic storage of staff/employee contact information and job status in a centralized repository Paycom 301 features Generate, file and review 1099 tax forms for IRS (Internal Revenue Service) Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager Track 401(k) participant contributions and employer match Manage and track employee attendance Collect data and compile reports to stay in compliance with Affordable Care Act requirements Software specialized for schools (K-12 & Post-Secondary) Define levels of authorization for access to specific files or systems Integrate with a third-party accounting system Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems One-off queries made on an as-needed basis Generate one-off reports that meet information requirements A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Software program that continuously adjusts its behavior based on observed data System alerts about the need to escalate an issue or request Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Anti-money laundering compliance helps businesses uncover suspicious financial activity Tools for the systematic analysis of various types of data or statistics Application programming interface that allows for integration with other systems/databases Find and manage potential candidates and their applications and resumes through the recruiting life cycle Track, manage and store the applications of potential future members, customers or candidates Manage the process of evaluating documents or requests submitted for approval Route documents and other data through one or more stakeholders for review and approval Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes Creation, administration, and evaluation of assessments or tests Supports flexible learning at different times (i.e., learners can access course materials at their own pace) Manage attendance for classes, shifts, meetings, or events Track the attendance of specific individuals or groups Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws A record of all activities within the system, including user access, changes made, etc. Automatic update of information / software Match digital receipt images or data with corresponding expense entries Automatically create schedules based on business needs or employee availability and qualifications Automate recording of time to reduce human error Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients Researching and validating a person's criminal, educational, job or financial records Software's ability to perform similar action on multiple similar files simultaneously Compare key metrics for the business against prominent players in the industry Delegate benefits administration to third party vendors Use a dashboard to view benefits that are selected by employees or offered by employers Record employee's benefit plans and selections throughout career progression Track billable hours and/or non-billable expenses for work performed Create, manage, and send invoices or bills to customers Facial or other physical recognition to confirm identity Supports learning paths that combine in-person classes with online/virtual courses Set up bonus schemes and plans in line with corporate and regulatory guidelines and calculate bonus payouts Manage and track employee breaks Forecast, allocate funds, organize financial resources and report & analyze project's income and expenditure Create budgets based on historical data and future projections Tools that allow users to create and publish courses and course material/content Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes Track and manage schedules and meetings via an integrated calendar Synchronize with other calendars to view mutual availability and schedules Build, track, and maintain relationships with candidates Record candidates' information such as role, professional qualifications, experiences, skills or attributes Process of enhancing skills & experiences for continuous professional growth & advancement Monitoring, analysis, and projection of the movement of cash into and out of a business over a specific period Organize and group data or items based on various criteria Enables management and tracking the certification/licensing requirements of learners, employees, or stakeholders Maintain personal certifications/qualifications AI-based platform which conducts a conversation via auditory or textual methods Print paychecks issued to confirm payment of wages or salary Schedule in-person or online classes Track employees' arrival and departure timings for payroll purposes Manage mandated benefit continuation for employees who no longer work for the company for a limited time period Provides a channel for team members to share AI models, media files, communicate, and work together Tracking, calculating, and paying commissions and earnings to employees Manage and track all internal and external communication conducted via calls, email, text, or chat Manages compensation such as salary, bonus, and benefits processes, aligning with policies Performs calculations and analyzes how salary and equity should be awarded to employees across locations, performance levels Create employee benefits statements that include all package details, including base salary, rewards, incentives, and other benefits Catalog, manage, and develop employee skill sets Track and manage adherence to policies for any service, product, process, or supplier Track and report regulatory data to either internal management or external stakeholders Configure existing workflows to meet your organization's needs Centralized repository to store content and assets Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Manage and track credit cards that are distributed to employees to use for authorized business expenses Software specialized for corporate use Investigate and take action at root cause or error in processes to prevent recurring issues Create, organize, and assign courses to users Track which progress and course materials have been completed by each user Financial system that helps create and manage physical/digital credit cards and track transaction activities Verify an individual's arrest record through connection with a criminal database Add customized logos and colors to align with company branding Alter the layout and content of dashboards Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Assembly of graphs and charts for visualizing and tracking statistics/metrics Creation and customization of dashboards Connect to big data sources Import and export data to and from software applications Protect sensitive data for digital privacy Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency Process of checking different types of data for accuracy to avoid errors or inconsistencies Graphical representation of data Determine what amounts employees should contribute towards their benefits from each paycheck Electronic signing method that validates the authenticity and integrity of a digital document With this capability, you receive your pay quickly and securely, directly into your bank account, with easy setup and management. Reviewers appreciate the convenience, reliability, and ability to update information themselves, though some mention occasional setup or rejected deposit issues. Set up and manage short and/or long term disability insurance benefits Online forums/groups where users can ask questions, share ideas, best practices, etc. Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Assemble applications and processes by dragging over and arranging pre-built components Monitor drug test samples taken for background checks Compare new data with existing records to detect duplicate entries Verify an individual's educational past, including degree, training, or certification claims, among others Software specialized for companies that sell courses/content Digital forms that are shared and accessed online Electronically collect payments for goods or services Digitally sign online documents Manage benefit portfolio selection that is available to your employees through workplace and automate related administrative tasks Electronic storage of staff/employee contact information and job status in a centralized repository Tools to improve and measure employee satisfaction and involvement Create and share a new employee handbook with helpful information Track employee schedules, availability, and performance across projects and tasks Process of familiarizing new employees with the company, their position, and responsibilities Online portal where employees can access and track their own information Centralized storage for employee data, records, and performance metrics Assign working shifts or tasks to employees based on their availability Gateway through which employees can access the system Track and measure time worked for employees Screen and verify candidates for professional roles Confirmation of the enrollment of a student in a course, class, activity, or program Guidelines for conforming to environmental laws, regulations and requirements Attaching relevant receipts or supporting documents to submit expenses for reimbursement Monitor and record expenses such as purchases or charges incurred Track and ensure quality of products in accordance with food and drug administration (FDA) act Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Evaluate units, projects, budgets, and other finance-related data to gauge their performance and potential risk Track employee time off under the family and medical leave act (FMLA) Compatible with mobile devices Software specialized for non-profit organizations Form predictions based on past and present data/trends Store, manage and track all forms in a centralized location Identify and prevent suspicious activity Ensure compliance with the General Data Protection Regulation protocols Use AI to generate content in the form of text, images, videos, etc. Virtual perimeter for a real-world geographic area Allows employees to set and manage work or career related goals Establish measurable goals and objectives and track their progress over a specific period of time Track student's scores and grades on course materials Automatically find mutually available meeting time slots across multiple calendars Set up and manage health insurance benefits for employees Managing service requests, incidents, IT issues & support with a ticketing system Compliant with HIPAA, which sets standards for sensitive patient data protection Information, data and reports that are being tracked over time Automates core HR functions such as talent management, employee evaluation and learning management Set up and manage health savings and flexible spending accounts for your employees Validating the identity of an individual or entity through verification of personal information or credentials Manages incentive programs such as profit sharing, stock awards, and individual bonus plans Manage and track all disruptions and incidents Document completed by employee to assist with career and personal development to reach short term and long term goals Designed to be used by internal recruiters or HR hiring managers Movement of employees across roles within the same company The ability of two or more systems to exchange information or data. Create and track interviews with a reminder system Captures invoice data and maintains comprehensive records for auditing and reporting purposes Guidelines set by the International Organization for Standardization Site to advertise jobs openings and letting job seekers search for positions based on skills, experience or preferences Create, share, and manage the distribution of job descriptions/duties Post, track, and manage open jobs on multiple channels (e.g. job board, company's career site) Request a new hire, explain the need, and determine available budget Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support Calculate labor costs associated with employing a workforce, including wages, salaries, benefits Report on the allocation and distribution of labor costs across projects Predict labor requirements based on past and present data/trends Manage the attendance, schedule, and payroll of the labor workforce Students can access materials and communicate with instructors via their online student profile Facilitate training materials that help employees grow and progress in their positions Organize and track educational activities Designing course materials to be completed in a sequential order for personalized learning purposes Manage and track employee attendance Set up and manage life insurance benefits for your employees Ensure employees can only clock in and out during certain times. Collect & analyze data from multiple sources to get insights into competing products, customer behavior, pricing & marketing strategies Communicate using messages within the system Log miles driven for tax deduction or reimbursement purposes Access software remotely via mobile devices Notifications via mobile devices Access the system via a mobile application Access for students to complete learning materials on mobile platforms Scan and upload receipts to a central database using a mobile device Observe and track the demand, usage, progress or quality of a system, product, or user Pay employees in multiple countries using correct currencies and correct tax deduction amounts Manage and handle various international currencies Manage and support multiple languages Manage and support multiple locations Pay employees in multiple states with correct tax deduction amounts in each Drag and drop/visual interfaces that allow non-tech users to build without writing code Closing out contracts by reviewing contract/project completion, finalizing payments, and ensuring terms and compliance as been achieved Ability of websites, web applications, or mobile applications to function without an active internet connection Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service Ability to fill out and submit application forms on the web Select benefits and provide information needed to participate in a benefit via an online portal Track/log the amount of time employees worked per job using a timer Ability to recognize printed or written text within digital images or scanned documents Diagram that shows the structure of an organization and the relationships between parts Create orientation programs for new employees or students Enforces guidelines set by the Occupational Safety and Health Administration to remain legally compliant Manage and record overtime hours for hourly employees It gives you streamlined payroll processing, real-time data, and employee self-approval of paychecks. Reviewers appreciate reduced errors, time savings, and transparency. Some users report challenges with manual data entry and integration with other scheduling software, but most find the process user-friendly. You get access to customizable, detailed payroll reports for audits, compliance, and cost tracking. Reviewers appreciate the variety and flexibility, but some say creating custom reports can be confusing or time-consuming, and finding specific reports isn’t always straightforward. Organize and manage the accomplishments and development of employees or performance of applications or systems A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Create, fill out, and send performance reviews to individual employees Generative AI models can create personalized recommendations for users based on their preferences and behavior. Create, manage, and track policies and procedures within an organization Predict future data based on historical data sets Document and report the progress of ongoing projects Reporting on how each user, task or process has advanced since its initiation Defining the project's scope, deliverables, schedules, resources, budget, critical path, dependencies and constraints System that helps businesses manage their relationships with various third-party vendors, suppliers, and service providers Clock in and out online or with a card Receive data and information in real time Active monitoring of systems, applications, or networks Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Based on availability, instantly confirm or deny a request when a new booking is made Receive system updates as soon as any changes are made Upload, track, and submit receipts in a central database Ability to record, store, update, and retrieve information Designed to be used by external or 3rd party recruiting or staffing firms Tools to find, assess, and hire suitable candidates for a job within an organization Process used by hiring managers to get more information about a candidate by contacting previous employers Log and store the source of contacts/leads Preparing and submitting reports to regulatory authorities in compliance with industry-specific rules, regulations, and standards Manage compensation for out-of-pocket expenses incurred by an employee, client or another party Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Track task progress, milestones, delays, or other key information and generate reports on them for evaluation Assign available resources to various projects and tasks Assign available resources (human and/or non-human) to various projects and tasks A searchable repository of candidate profiles Automates the extraction and analysis of key information from resumes or CVs Search through the software for stored resumes Set up and manage retirement benefits for your employees Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties Set & manage permission levels based on user roles and restrict access to only authorized individuals Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work Budgets, benchmarks and tracks all salary processes and associated costs Assign and distribute work schedules to individual employees or teams within an organization Set a time to generate routine reports automatically Adherence to the standards outlined in the SCORM (Sharable Content Object Reference Model) framework Screening performed by employees working for the vendor. Software functionality is offered on top of these services. Search and filter data across systems to locate required information by entering keywords or certain criteria A collection of records that can be retrieved based on specific queries Securely stores data to prevent data loss or breaches An individual's evaluation of his or her own strengths, weaknesses, and skills This aspect empowers you to update personal details, view pay and HR info, and access documents anytime. Reviewers indicate it saves HR time, is easy to use on mobile and desktop, and boosts employee ownership, though a few mention occasional navigation difficulties for certain tasks. Identifying your own learning needs, setting goals, finding the necessary resources, and evaluating your own knowledge Facilitate the scheduling and coordination of employee shifts Schedule shifts via online calendars and available employees Managing and trading shift details between employees Track and manage sick leave time Allow users to access multiple services after entering their login credentials once Observe employees over a period of time to gain an understanding of their abilities to perform certain tasks Create tools to promote social interaction and learning between students/trainees and instructors/trainers Set allowances and ensure employees don't spend more than the allotted amounts Allow employees to allocate a fixed portion or percentage of their paycheck each pay period into designated accounts. Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access Track the status over time for a request, process, asset, or transaction Planning, tracking and developing internal talent for future key position filling Gauge satisfaction and receive information for improvement and success Real-time, interactive learning experiences where participants engage in learning activities simultaneously Integrate with Talent Managment software to better track learners progress and training sessions Database of potential candidates who can meet immediate or long-term job vacancy needs and track their interest in role Create, manage and track all task activities and progression Track and manage the scheduling of tasks Calculate tax and make deductions on gross income from sources like wages, investments or self-employment Track tax-related transactions, tax remittance and tax reporting for various groups of employees and contractors Organizing a group of people to accomplish a task Evaluate the criminal, financial, and employment history of tenants Create tools to measure student retention of learning material and lessons Set up connections to third-party platforms to improve business processes Track and manage employee's work hours to improve payroll accuracy Log and record hours worked and costs spent to assist in billing and invoicing Track and manage employee time-off, vacation, and sick leave requests Tools that allow employees to request/schedule time off Measure and track time including hours worked and paid time off (PTO) Track time worked per client Identify and track locations and time zones of your collaborators to enable productive scheduling and cooperation Track the amount of time spent on a job or task Track employee/learner's progression through training programs Review data from past periods to reveal recurring tendencies and predict future performance Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Request, track, and manage time off requests and vacation time Utilize third party services to cover unforeseen labor needs Connect with meeting participants remotely over video Classes/sessions accessible via web browser of built-in video conferencing Interact with data visualization elements, such as charts and graphs, to drill down into data Paycom offers automated W-2 generation, letting you access, download, and print tax forms online. Users think it saves time, ensures accuracy, and reduces manual work. Some reviewers find access steps confusing or wish for easier employee confirmation and fewer manual review requirements. Automatically subtract garnishments from wages SaaS, web-based, online deployment An extended application or connector that enables users to perform additional services with their current set of tools Streamlining repetitive tasks and activities through automated and predefined workflows Alter the default workflow to meet your organization's needs Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.4 (1,330) 4.4 Based on 1,330 reviews ## Pricing Value for money 4.2 (990) [View all Pricing Plans](https://www.capterra.com/p/130949/Paycom/pricing/) Value for money 4.2 (990) 4.2 Based on 990 reviews ## Integrations [ Indeed for Employers](https://www.capterra.com/p/161381/Indeed/)[ NetSuite](https://www.capterra.com/p/135757/NetSuite/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.4 (1049) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (1,049) 4.4 Based on 1,049 reviews ## User reviews Overall rating 4.4 Based on 1,343 reviews Filter by rating 5(811) 4(353) 3(114) 2(33) 1(32) Mentioned topic Sorted by most recent Angie M. Talent Acquisition Specialist Real Estate ### "Paycom helps us streamline!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 9, 2026 What I appreciate most is that Paycom continues to innovate. We've worked together on process improvements, automation opportunities, and new ways to make our hiring process more efficient. As our organization has grown, the platform has grown with us. As someone who works in Talent Acquisition every day, I value having a system that allows us to move candidates through the hiring process more efficiently while keeping everything organized in one place. The reporting capabilities have also given us valuable insights that help us make better recruiting decisions and continually improve our processes. A special thank you to our Paycom team for always being responsive, listening to our feedback, and partnering with us as we continue to enhance our recruiting and HR operations. Great technology is important, but having people who truly care about your success makes all the difference. Thank you, Paycom, for being a valued partner in helping us build a better employee experience at LUMA Residential. Here's to continued innovation and many more improvements ahead! Pros One of the best technology investments we've made at LUMA Residential has been our partnership with Paycom. Over the past several years, we've continued to evolve the way we use the platform, and it has become much more than just an HRIS. From recruiting and applicant tracking to onboarding, workflows, document management, reporting, and employee self-service, Paycom has helped us streamline processes and create a better experience for both our candidates and employees. Cons Can't think of any. They do have updates monthly but they will show them all to you and they are usually improvements! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User Director of HR Hospitality ### "Director of HR" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 9, 2026 Customer service for me has been great when assisting us in implementing different modules that they offer such as applicant tracking and benefit administration. I have used other payroll companies and they do not offer the same support. To have a dedicated specialist is very important to me and my team. Pros I like the ease of the HR and payroll functions along with the reporting. I do not have to spend a lot of time teaching managers how to manage their payroll. We have implemented a few other modules in the past years and they have provided full support. Cons My company is based out of CA and there are some complex payroll rules that we have to spend a lot of time ensuring they are correct. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. IT Irene T. HR Manager Hospital & Health Care ### "Best System" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 9, 2026 With my previous employer, I was the person setup the system from the beginning and know the system well. In my career, I have worked with multiple system and found Paycom is the BEST system. Pros Employees driven software. All in one system, easy to use, everything is in one system, from onboarding to discipline. Cons Not every system is perfect out there. As far as Paycom goes, it's the system that I would recommend to any employer. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JR Jordan R. Controller Media Production ### "Great Platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 July 9, 2026 Overall, it has been great to work with. I've used ADP and a small local company, and this one has been the best to use. Pros The platform is extremely easy to use, and the reporting module is extremely robust. It has made our payroll and HR management a breeze. Cons My only real complaint is that employee profiles are saved under a tab called "Make Employee Changes". That just doesn't make sense to me. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CM Clarissa M. CHRO Food & Beverages ### "Best payroll team ever!" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 9, 2026 Since I have been with Paycom for approximately 1.5 years. Our company has become more compliant, and Paycom has allowed us to continue to keep up with our growth. Pros Paycom, customer support is unmatched. The communication and support from all department is outstanding. Bugs and issues are fixed within hours.Huge shoutout to \[sensitive content hidden\] for the endless support and round the clock availability! Cons I wish packages were more inclusive of different sub areas, but Paycom is very flexible and willing to work with you in terms of price Switched from [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) Ado was not user friendly and we did not like their payroll feature Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MH Michelle H. HR Payroll Specialist Education Management ### "Paycom needs salary step and column pay history by year" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 July 8, 2026 Good, lacking in salary schedule pay history. California now requires pay scales and this would be a great added feature. We have to pay for Helios to track this as well as for TB notifications and credential renew date notifications. Pros Electronic timesheets and leave reporting. Our back office company CSMC is our point of contact over Paycom support. Cons It doesn't have a salary history screen with step and/or columns for education union salary schedules. A necessity that we have to use Helios for. :( TB notifications and credential renew date notifications would be great to add as well. Switched from [PayBridge](https://www.capterra.com/p/10007251/PayBridge/) Back office company forced us to. Switching any system is a process!! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor July 10, 2026 Michelle, we're glad Paycom is helping streamline HR and payroll processes through a single database and user-friendly platform. Creating efficiencies through automation is core to the Paycom experience, and we appreciate your review! KB Kristen B. Manager of Human Resources Legal Services ### "Great features, great app" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 6/10 July 8, 2026 Paycom has a lot of great features. The compatibility with file feeds for most vendors is very helpful, and I do not have to worry about election information being sent to providers. The implementation was a bit of a wash, as I suspect we were assigned to junior implementation specialists who were not experienced with law firms. Pros The ability to do everything in the app that can be done on a browser, on the employee and the manager or client end. It is especially important for deadlines and having answers while not in front of a computer. Also, the iWant feature has been updated and is pretty useful and consistent. Cons The implementation we experienced was difficult and not successful. We had to retain external consultants to fix the magnitude of set-up issues. The client support during implementation and thereafter was very lackluster, but Paycom has since assigned us to a more senior person who is very helpful. Switched from [BambooHR](https://www.capterra.com/p/110968/BambooHR/) [Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/) We had three systems and wanted one system that would do everything. Alternatives considered [Rippling](https://www.capterra.com/p/172127/Rippling/) [Paylocity](https://www.capterra.com/p/86714/WebPay/) Reasons for choosing Paycom The ability for the entire system to talk to other parts of the system Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor July 10, 2026 Bringing payroll, HR, benefits, recruiting and more into a single platform is designed to eliminate the inefficiencies that come with disconnected systems. We’re glad Paycom’s approach is helping simplify operations, improve data integrity and provide a secure, centralized source of truth for your workforce data. Thank you for your review, Kristen! MT MELODY T. CFO Hospital & Health Care ### "Absolutely the best software provider and team!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 8, 2026 We will never switch providers again!!! Our Client Relations Representative is also the best--she has been so patient with us learning and teaching us the best methods of using the software! \[sensitive content hidden\] has also been fantastic to work with. Pros It is all in one solution; we no longer need to track via spreadsheets trainings, dates, licensure, etc.; the BETI is exceptional--I would have sworn it would not work for our agency but it is fantastic in coaching the employee to review their timecard and paycheck before it is issued! The Ask Here feature is also fantastic! The team structure works well-there is always a person who can answer our questions. Cons Some items that we consider "payroll" are in HR; such as Ask Here-could there be a way to have it in payroll? Same with garnishments? Switched from [Paylocity](https://www.capterra.com/p/86714/WebPay/) Horrible experience with prior vendor; lack of consistency and reporting Alternatives considered [Paycor](https://www.capterra.com/p/133745/Paycor-Perform/) Reasons for choosing Paycom Better options, better support-the teamwork provided for the implementation and ongoing support is excellent Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor July 10, 2026 Thank you for your 5-star review, Melody! We’re glad Paycom’s single database platform is helping simplify payroll, HR, benefits and employee management for your team. Features like Beti®, employee self‑service and integrated workflows are designed to reduce administrative work while giving employees greater visibility and control over their information. It’s especially rewarding to hear your rep continues to be a trusted resource throughout your partnership with Paycom. AC Amy C. HR Generalist Payroll Hospital & Health Care ### "HR Generalist/Payroll" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 8, 2026 Overall, working with Paycom has been positive. I credit most of that to our implementation with \[sensitive content hidden\] and our service rep,\[sensitive content hidden\]. \[sensitive content hidden\] is always quick to answer any questions and communicate back with us if he doesn't know the answer. Although, it's not often that he doesn't know the answer right away. Pros \[sensitive content hidden\] is an amazing service rep. He is very knowledgeable and responsive. Most of the site is user friendly and easy to navigate. Cons The talent and position management parts i think are the ones that need to be updated most. They are a little clunky to use. Mainly the position management part can be frustrating since it doesn't seem to pass information through it. Such as if a director or manager leaves having to reassign all of their employees to report to someone else. \*Also need more Paycom swag and merch. Switched from [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) Because ADP was absolutely awful. Customer support was terrible. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor July 10, 2026 Amy, thank you for sharing how Paycom’s user-friendly platform and dedicated service model have shown meaningful improvement from your previous provider. We appreciate your feedback and encourage you to share additional thoughts with your dedicated specialist. JR Julie R. Senior Executive Assistant Health, Wellness and Fitness ### "Paycom: Great Payroll Platform " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 8, 2026 Pros I enjoy the ease of access and security measures in place. I'm able to view detailed reports and pull necessary information fairly easily. Cons There is a bit of a learning curve with all of the different features and sometimes this can be a bit difficult when trying to add permission setting for certain employees or trying to enable certain push reports. Switched from [Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/) We were not happy with the customer service and level of reporting received from Paychex Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor July 10, 2026 Julie, we're glad Paycom’s user-friendly experience, strong reporting capabilities and security features have delivered value for your team, and it’s great to hear our platform has been an improvement from your previous provider. We appreciate your feedback and welcome you to share additional thoughts with your dedicated specialist. [View all Reviews](https://www.capterra.com/p/130949/Paycom/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Deel vs Paycom](https://www.capterra.com/compare/130949-205015/Paycom-vs-Deel)[Rippling vs Paycom](https://www.capterra.com/compare/130949-172127/Paycom-vs-Rippling)[Paylocity vs Paycom](https://www.capterra.com/compare/86714-130949/WebPay-vs-Paycom)[RUN Powered by ADP vs Paycom](https://www.capterra.com/compare/130949-185859/Paycom-vs-RUN)[ADP Workforce Now vs Paycom](https://www.capterra.com/compare/130949-155895/Paycom-vs-WorkforceNow)[Patriot Software vs Paycom](https://www.capterra.com/compare/116050-130949/Patriot-Software-vs-Paycom)[Paycor vs Paycom](https://www.capterra.com/compare/130949-133745/Paycom-vs-Paycor-Perform)[Paychex Flex vs Paycom](https://www.capterra.com/compare/119841-130949/Paychex-Flex-vs-Paycom)[Gusto vs Paycom](https://www.capterra.com/compare/130949-131882/Paycom-vs-Gusto)[Dayforce HCM vs Paycom](https://www.capterra.com/compare/130949-205376/Paycom-vs-Dayforce-HCM) [Workday HCM vs Paycom](https://www.capterra.com/compare/66908-130949/Workday-HCM-vs-Paycom)[isolved vs Paycom](https://www.capterra.com/compare/130949-164417/Paycom-vs-iSolved)[Proliant vs Paycom](https://www.capterra.com/compare/130949-187093/Paycom-vs-Proliant)[UKG Ready vs Paycom](https://www.capterra.com/compare/130949-198579/Paycom-vs-UKG-Ready)[QuickBooks Online vs Paycom](https://www.capterra.com/compare/130949-190778/Paycom-vs-QuickBooks-Online)[BambooHR vs Paycom](https://www.capterra.com/compare/110968-130949/BambooHR-vs-Paycom)[UKG Pro vs Paycom](https://www.capterra.com/compare/480-130949/UKG-Pro-vs-Paycom)[Asure vs Paycom](https://www.capterra.com/compare/130949-159581/Paycom-vs-Payroll-Tax-Management)[ADP Comprehensive Services vs Paycom](https://www.capterra.com/compare/130949-175840/Paycom-vs-ADP-Comprehensive-Services)[Employment Hero vs Paycom](https://www.capterra.com/compare/130949-144645/Paycom-vs-Employment-Hero)