# Page 13 | Paycom Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 13 - Is Paycom the right Human Resources solution for you? Explore 1255 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/130949/Paycom/reviews --- Paycom 4.4 (1255) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 7th, 2026 # Page 13 - Reviews of Paycom ## Showing most helpful reviews Showing 301-325 of 1255 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use RT Ray T. Principal Designer Design Used the software for: Less than 6 months ### "Paycom employee scheduling review" October 28, 2024 4.0 Overall I enjoy that Paycom helps me to integrate payroll, HR functions, employee scheduling, and much more which makes it a strong contender for small business owners like me that are looking for an all-in-one platform. approach to HR management, Paycom is definitely worth considering. Pros I really enjoys that Paycom offers services tailored for businesses of various sizes including a small business like mine. Cons The pricing can be a bit expensive, especially for smaller businesses who may not benefit from all the features. Alternatives considered [Paycor](https://www.capterra.com/p/133745/Paycor-Perform/) Reason for choosing Paycom I was not sure of the customer support services and the brand recognition that Paycom has over other alternatives. Review Source Response from Paycom November 6, 2024 Ray, it's great to hear that you're enjoying having all your HR materials in one place. We appreciate your partnership and leaving us a positive review! SC Susan C. Payroll Specialist Real Estate Used the software for: 1-2 years ### "Payroll specialist" December 11, 2024 4.0 Pros Payroll processing, timecard reviews, HR Cons inability to make changes without customer service rep Review Source Response from Paycom December 26, 2024 Susan, we're so glad to hear that Paycom is making a positive impact on your organization's payroll processing, timecard reviews and HR management. Our goal is to provide a seamless experience across all aspects of workforce management, and it's great to know we're hitting the mark for you. Thank you for choosing Paycom and for sharing your feedback - we're committed to continuing to support you and help your business thrive. BV Brandon V. Physical Therapist Health, Wellness and Fitness Used the software for: 6-12 months ### "PayCom Review" November 26, 2024 5.0 Used several other payment platforms before, but Paycom is certainly the easiest and most efficient. Pros Ease of use - very transparent about payments, documentation. EXTREMELY straight forward process and great interface Cons No issues thus far with paycom. Easy to access online as well as mobile version of application Switched from [Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/) New company started using paycom and switched Review Source Response from Paycom December 3, 2024 We're happy to hear how Paycom has automated tasks and created efficiencies for you and your organization, Brandon! Thank you for taking the time to leave us a 5-star review and for sharing your experience. EJ Elaine J. Human Resources Law Practice Used the software for: 2+ years ### "LBN - EJones" October 15, 2024 5.0 My experience has been greats. I have been with Paycom for 14 years and it has been a great relationship. Pros I have recommended Paycom to several people. I like the specialists that I have worked with. I like that it is for the most part easy to use. Cons That it is not always easy to use. Especially when the programs are changed to make it easier sometimes it's more time consuming Switched from [Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/) Paychex was really hard to use and they made several mistakes Review Source Response from Paycom October 23, 2024 Elaine, we're thrilled to hear you have recommended Paycom and your experience has been great! Thank you for the 5-star review! RC Rebecca C. Human Resources Manager Consumer Goods Used the software for: 2+ years ### "Great software experience!" October 22, 2024 5.0 Pros The software is very user friendly for our employees. Cons Would like a more flexibility with use of piece rates. Alternatives considered [ADP Comprehensive Services](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/) Reason for choosing Paycom Price was more affordable and sales experience was pleasant. Review Source Response from Paycom November 4, 2024 Rebecca, it's great to hear you're enjoying Paycom and its user-friendly features! Thank you for leaving us a 5-star review! AG Ashley G. Digital health Management Information Technology and Services Used the software for: 2+ years ### "Few complaints" November 22, 2024 5.0 Pros I appreciate the surveys we get from leadership. It has a centralized location for reviewing company documents and completing training. Everything HR related is in one easy place. Cons Although I enjoy the training, it seems to have limited capabilities. Review Source Response from Paycom November 27, 2024 Thank you for trusting in Paycom, it's great to hear how our app has put everything you need into one easy-to-use experience! We appreciate you taking the time to leave us a 5-star review, Ashley. BE Brenda E. Payroll Coordinator Transportation/Trucking/Railroad Used the software for: 2+ years ### "Love Paycom!" October 2, 2024 5.0 We love it! Easy to use and my own team to help if need be. Pros I like that I have a team behind me to troubleshoot if I have any issues. If I have a question they are right there to help! Cons That we can't hide employees that are no longer employed with us. Review Source Response from Paycom October 8, 2024 Brenda, we're happy to hear about your Paycom experience! It's great to know our team has provided top-tier service. Thank you for the 5-star review and partnering with us! JT Julianna T. HR Assistant Food & Beverages Used the software for: 2+ years ### "HR Assitant" November 14, 2024 5.0 Very well, I get paid through it and it is very easy to use. Pros Very easy to use. Customer service is better than other companies. Cons There is nothing negative I have to say about Paycom. Review Source Response from Paycom November 19, 2024 We’re happy to read your review, our mission is to improve the employee experience and deliver world-class service to all our clients. It's great to hear you're enjoying Paycom and its user-friendly features! Thank you for the 5-star review, Julianna! VR Verified Reviewer Peer specialist Individual & Family Services Used the software for: 1-2 years ### "Top Choice" November 11, 2024 5.0 I had a great experience using PayCom. It was much more efficient than other time clocking in and out apps that I have used. Pros Very easy to navigate. Punching in and out of work made easy as it should be. Cons The clock would freeze at times and not log in your time in. Easy fix, just a bit frustrating. It only happened twice in a year . Review Source Response from Paycom November 18, 2024 We’re happy to hear our Time and Attendance software has been simple and user-friendly! It’s rewarding to know Paycom has created an efficient user experience for you and we are your top choice. Thank you for the 5-star review! BT Bonnie T. Finance Manager Retail Used the software for: 2+ years ### "Hooray for Paycom!" October 1, 2024 5.0 Paycom is laid out very well, easy to learn, and more comprehensive than other payroll software I've used. Pros The software is easy to learn and the support is fantastic! Cons Learning how to create reports and use Advance Report writer. Review Source Response from Paycom October 4, 2024 Bonnie, it's rewarding to know that Paycom has been a supportive addition to your organization. Thank you for letting us serve your organization and leaving us a 5-star review! BT BEATRIZ T. MAINTENACE ASSISTANT Hospital & Health Care Used the software for: 1-2 years ### "SPOUSE'S POINT OF VIEW" January 9, 2025 4.0 I HAVE USED IT ON BEHALF OF MY SPOUSE'S WORK ENGAGEMENTS; I THINK OVERALL IF MORE COMPANIES WOULD USE THIS PROGRAM, YOU WOULD BE ABLE TO MANAGE YOUR PROJECTS, TIME, AND PAYROLL MUCH BETTER. Pros YU COUKD EASIL REVIEW, EDIT AND SUBMIT TIME WORKED AS WELL AS REVIEW DOCUMENTS AND DEDUCTIONS Cons SOMETIMES IS TAKE A FEW MINUTES TO REFRESH Review Source Response from Paycom January 13, 2025 Hi Beatriz, thank you for your review. We are glad to see that you are able to manage time tracking and payroll effectively with Paycom! HH Heather H. Director, HR and Administration Information Technology and Services Used the software for: Less than 6 months ### "Paycom is worth the heavy lifting" October 29, 2024 5.0 I love a product that even a sales person can maneuver and explain how to use it - that means everyone from a first time employee to our C-Suite can navigate without issue Pros Homegrown technology that can talk to itself Cons Complexity of the position seats and permission groups Alternatives considered [UKG Pro](https://www.capterra.com/p/480/UKG-Pro/)[Paylocity](https://www.capterra.com/p/86714/WebPay/)[Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/) Reason for choosing Paycom In-house product, amazing sales team - adaptable, cost Switched from [Paycor](https://www.capterra.com/p/133745/Paycor-Perform/) Paycor does not have an audit trail and we had data integrity issues Review Source Response from Paycom November 5, 2024 Heather, thank you for sharing your experience and leaving us a 5-star review! If you ever need further assistance, please reach out to our team at feedback@paycomonline.com. KI Kadisha I. new home sales assistant Construction Used the software for: 2+ years ### "Good and simple app" December 16, 2024 4.0 overall my experience with Paycom was good . No problems Pros easy to understand and navigate , didnt take long to get used to Cons there wasnt much i didnt like about using paycom Review Source Response from Paycom December 31, 2024 It's great to hear how our app has put everything you need into one, easy-to-use experience. Thank you for review, Kadisha! RE Ross E. Supervisor Consumer Goods Used the software for: 1-2 years ### "Slightly better than average system" November 11, 2024 4.0 Overall has been good. Only has gone briefly down a couple times over 2 years. Pros Logging in is fairly simple. Has most of the information you'd need whether an employee or manager. Cons Thirty minute time out. A bit clunky getting to some information (more clicks than I'd prefer). Review Source Response from Paycom November 12, 2024 Ross, thank you for sharing your Paycom experience! Our mission is to simplify life for employees and eliminate unnecessary tasks for HR and payroll teams. If you have any additional feedback, please feel free to reach out to our team at feedback@paycomonline.com. SC Sierra C. HR Manager Hospital & Health Care Used the software for: 2+ years ### "Digestive Health Specialists Review" October 9, 2024 4.0 Overall, I enjoy using Paycom. Sometimes I wish that my client representative was more available. Pros I appreciate that most of the site is user friendly Cons The applicant tracking/recruiting side of Paycom is not the best Review Source Response from Paycom October 21, 2024 We're happy to hear you enjoy using Paycom, Sierra! Thank you for leaving us a positive review and partnership! CF Charles F. CFO Medical Practice Used the software for: 1-2 years ### "It just works!" October 8, 2024 5.0 Incredible/fantastic/awesome. It's very easy to use and the support is great. Pros It works as advertised and allows for efficient and accurate processing. Cons I don't have any complaints about paycom. Review Source Response from Paycom October 21, 2024 Charles, we’re delighted to see that Paycom has been easy to use for your organization. Thank you for the 5-star review! Please do not hesitate to share future feedback or ideas for improvements with your dedicated specialist. JB Jackie B. Payroll Manager Hospital & Health Care Used the software for: 2+ years ### "Customer Service is Great with Paycom!" October 2, 2024 4.0 13 years with Paycom. Had some billing problems but product has always been stable. Pros My dedicated specialist, \[sensitive content hidden\] is awesome! It is so nice to always reach the same team when I have an issue. Cons Report writer, flow of processes. Billing detail not accessible. Switched from [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) Was not set-up properly and employees in another state was not paid correctly. Review Source Response from Paycom October 8, 2024 Jackie, we're thrilled to hear you have enjoyed Paycom's efficient, easy-to-use software for 13 years! It's especially great to know our team has streamlined your HR and payroll processes. Thank you for your review and advocacy! MX Mai X. Proposal review Consumer Goods Used the software for: 2+ years ### "Easy to use " October 22, 2024 5.0 Love how everything is categorized. If you want off, or check your schedule you can. Pros I like that it is easy to use and find things. Cons I don’t have anything to complain about. Review Source Response from Paycom October 28, 2024 Thank you for taking the time to share your thoughts about Paycom, Mai! We are glad to hear that you are finding it easy to use and navigate. CH Cheryle H. Benefits Coordinator Automotive Used the software for: 1-2 years ### "Adding new locations" October 1, 2024 5.0 Very satisfied with how things went and professional. Pros The team work to get our two new location in the system and up and running so smoothly. Cons Nothing major, we always run into bumps along the way Switched from [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) customer support was horrible and we needed a change Review Source Response from Paycom October 8, 2024 Cheryle, we're thrilled to hear how Paycom has helped you and your organization get up and running so smoothly! Thank you for the 5-star review! SN Sadie N. RBT Child Day Care Services Used the software for: 6-12 months ### "Paycom Review" February 18, 2025 5.0 Overall I had a positive experience while using Paycom. Pros What I like best about Paycom is the ease of use for the comsumer. Cons What I like least about Paycom was locating necessary tax documentation. Review Source Response from Paycom February 20, 2025 Sadie, thank you for sharing your positive experience with Paycom. We're glad to hear that our HR and payroll software is user-friendly and easy to navigate, making it a valuable resource for your organization. CH Cassandra H. Payroll Administrator Financial Services Used the software for: 2+ years ### "My Favorite Software So Far!" October 8, 2024 5.0 I enjoy working with the software and my specialist. Pros I like that employee's have more control and access to their payroll information. Cons There are some features, like 360 401(k) integration that I wish was an option. Switched from [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) I was not here when that decision was made Review Source Response from Paycom October 21, 2024 Cassandra, Paycom is dedicated to setting clients up for success. We hold our product and dedicated specialists to a high standard, so we're happy to hear about your experience! Thank you for the 5-star review! MS Matthew S. Chief Clinical Officer Hospital & Health Care Used the software for: 2+ years ### "Paycom is a fast and easy platform for managing timecards and HR tasks." September 19, 2024 4.0 Paycom is a fast and easy way to manage timecards. Its a one stop shop for everything "HR" related. There's availability for report writing and task upkeep that rivals any other software. Pros I have enjoyed phone access to my employment information. Cons At times there are difficulties in navigating where to locate employment information. Switched from [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) Pricing and local market of Paycom made it an attractive switch. Review Source Response from Paycom September 20, 2024 Matthew, we're so glad to hear you have all your payroll needs in one place! It's exciting to hear Paycom has been fast when managing Time and Attendance! Thank you for the 5-star review! CF Charlene F. Office Manager and Human Resources Utilities Used the software for: 2+ years ### "Would Choose Paycom All Over Again!" October 1, 2024 5.0 Paycom has helped our small business in big ways. It comes down to trust and I've learned I can trust Paycom with our payroll and payroll taxes. This is huge. We are relatively new to Paycom (approx. 3 years) and I'm still learning all that the site offers in reports and processes. Very impressed with the product, but mostly the people. Paycom associates are always professional and knowledgeable. If they don't know the answer they will find out and follow up. I have very much enjoyed working with \[sensitive content hidden\] (when we first joined Paycom) and \[sensitive content hidden\] (who is currently our contact). Pros Paycom associates have always been able to help me. If they don't know the answer they are able to find it quickly. They are always helpful and professional. Mostly, I can trust Paycom. Cons It's complex with all they offer. This is both a positive and a negative. Review Source Response from Paycom October 9, 2024 We are thrilled to hear about your Paycom experience! It's especially great to hear you trust Paycom to manage everything pertaining to HR! Thank you for the 5-star review and we are excited to continue serving your organization! LG Leigh G. Admin Events Services Used the software for: 1-2 years ### "Come on! Use Paycom!" October 31, 2024 4.0 It's been good. It was easy to get used to and setting up the app on my phone was fast and easy Pros It is easy to check on my paystubs, hours, etc. Making corrections is also a breeze with the quick punch Cons It keeps asking me my location when I use it on my phone. Review Source Response from Paycom November 7, 2024 It's exciting to hear Paycom has been fast when managing the app on your phone, Leigh! Thank you for your advocacy and partnering with Paycom! YS Yolanda S. Managed Care Coordinator Hospital & Health Care Used the software for: 2+ years ### "PayCom Review" September 26, 2024 5.0 Pros Paycom is very user friendly for both Employer/Employees Cons for my company access was only allowed for certain areas within the app. Switched from [ADP TotalSource](https://www.capterra.com/p/113109/ADP-TotalSource/) Management decision! I used PayCom as both an employee and Manager. Review Source Response from Paycom September 30, 2024 Yolanda, we're happy to hear Paycom has been user-friendly for both employer and employees. Thank you for your partnership and leaving us a 5-star review! ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.