# Page 14 | Paycom Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 14 - Is Paycom the right Human Resources solution for you? Explore 1267 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/130949/Paycom/reviews --- Paycom 4.4 (1267) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 7th, 2026 # Page 14 - Reviews of Paycom ## Showing most helpful reviews Showing 326-350 of 1267 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use BT Bonnie T. Finance Manager Retail Used the software for: 2+ years ### "Hooray for Paycom!" October 1, 2024 5.0 is laid out very well, easy to learn, and more comprehensive than other payroll software I've used. Pros The software is easy to learn and the support is fantastic! Cons Learning how to create reports and use Advance Report writer. Review Source Response from Paycom October 4, 2024 Bonnie, it's rewarding to know that Paycom has been a supportive addition to your organization. Thank you for letting us serve your organization and leaving us a 5-star review! RC Rebecca C. Human Resources Manager Consumer Goods Used the software for: 2+ years ### "Great software experience!" October 22, 2024 5.0 Pros The software is very user friendly for our employees. Cons Would like a more flexibility with use of piece rates. Alternatives considered [ADP Comprehensive Services](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/) Reason for choosing Paycom Price was more affordable and sales experience was pleasant. Review Source Response from Paycom November 4, 2024 Rebecca, it's great to hear you're enjoying Paycom and its user-friendly features! Thank you for leaving us a 5-star review! JB Jackie B. Payroll Manager Hospital & Health Care Used the software for: 2+ years ### "Customer Service is Great with Paycom!" October 2, 2024 4.0 13 years with . Had some billing problems but product has always been stable. Pros My dedicated specialist, \[sensitive content hidden\] is awesome! It is so nice to always reach the same team when I have an issue. Cons Report writer, flow of processes. Billing detail not accessible. Switched from [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) Was not set-up properly and employees in another state was not paid correctly. Review Source Response from Paycom October 8, 2024 Jackie, we're thrilled to hear you have enjoyed Paycom's efficient, easy-to-use software for 13 years! It's especially great to know our team has streamlined your HR and payroll processes. Thank you for your review and advocacy! CF Charles F. CFO Medical Practice Used the software for: 1-2 years ### "It just works!" October 8, 2024 5.0 Incredible/fantastic/awesome. It's very easy to use and the support is great. Pros It works as advertised and allows for efficient and accurate processing. Cons I don't have any complaints about . Review Source Response from Paycom October 21, 2024 Charles, we’re delighted to see that Paycom has been easy to use for your organization. Thank you for the 5-star review! Please do not hesitate to share future feedback or ideas for improvements with your dedicated specialist. SN Sadie N. RBT Child Day Care Services Used the software for: 6-12 months ### "Paycom Review" February 18, 2025 5.0 Overall I had a positive experience while using . Pros What I like best about is the ease of use for the comsumer. Cons What I like least about was locating necessary tax documentation. Review Source Response from Paycom February 20, 2025 Sadie, thank you for sharing your positive experience with Paycom. We're glad to hear that our HR and payroll software is user-friendly and easy to navigate, making it a valuable resource for your organization. MS Matthew S. Chief Clinical Officer Hospital & Health Care Used the software for: 2+ years ### "Paycom is a fast and easy platform for managing timecards and HR tasks." September 19, 2024 4.0 is a fast and easy way to manage timecards. Its a one stop shop for everything "HR" related. There's availability for report writing and task upkeep that rivals any other software. Pros I have enjoyed phone access to my employment information. Cons At times there are difficulties in navigating where to locate employment information. Switched from [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) Pricing and local market of made it an attractive switch. Review Source Response from Paycom September 20, 2024 Matthew, we're so glad to hear you have all your payroll needs in one place! It's exciting to hear Paycom has been fast when managing Time and Attendance! Thank you for the 5-star review! MX Mai X. Proposal review Consumer Goods Used the software for: 2+ years ### "Easy to use " October 22, 2024 5.0 Love how everything is categorized. If you want off, or check your schedule you can. Pros I like that it is easy to use and find things. Cons I don’t have anything to complain about. Review Source Response from Paycom October 28, 2024 Thank you for taking the time to share your thoughts about Paycom, Mai! We are glad to hear that you are finding it easy to use and navigate. CH Cheryle H. Benefits Coordinator Automotive Used the software for: 1-2 years ### "Adding new locations" October 1, 2024 5.0 Very satisfied with how things went and professional. Pros The team work to get our two new location in the system and up and running so smoothly. Cons Nothing major, we always run into bumps along the way Switched from [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) customer support was horrible and we needed a change Review Source Response from Paycom October 8, 2024 Cheryle, we're thrilled to hear how Paycom has helped you and your organization get up and running so smoothly! Thank you for the 5-star review! CH Cassandra H. Payroll Administrator Financial Services Used the software for: 2+ years ### "My Favorite Software So Far!" October 8, 2024 5.0 I enjoy working with the software and my specialist. Pros I like that employee's have more control and access to their payroll information. Cons There are some features, like 360 401(k) integration that I wish was an option. Switched from [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) I was not here when that decision was made Review Source Response from Paycom October 21, 2024 Cassandra, Paycom is dedicated to setting clients up for success. We hold our product and dedicated specialists to a high standard, so we're happy to hear about your experience! Thank you for the 5-star review! YS Yolanda S. Managed Care Coordinator Hospital & Health Care Used the software for: 2+ years ### "PayCom Review" September 26, 2024 5.0 Pros is very user friendly for both Employer/Employees Cons for my company access was only allowed for certain areas within the app. Switched from [ADP TotalSource](https://www.capterra.com/p/113109/ADP-TotalSource/) Management decision! I used as both an employee and Manager. Review Source Response from Paycom September 30, 2024 Yolanda, we're happy to hear Paycom has been user-friendly for both employer and employees. Thank you for your partnership and leaving us a 5-star review! SR Shawn R. Direct Support Manager Apparel & Fashion Used the software for: Less than 6 months ### "Great for small Businesses" October 25, 2024 3.0 Not horrible but not for us being a larger company at the time. Pros The initial user interface is pretty easy to navigate Cons The system for us was a little to clunky in how it performed. We had some errors happen upon launch that caused some issues with W2's etc. Switched from [Paycor](https://www.capterra.com/p/133745/Paycor-Perform/) We were exploring options when we came across Review Source Response from Paycom October 29, 2024 We appreciate you taking the time to share your experience, Shawn. Although we are pleased to hear you found Paycom easy to navigate, we are disappointed to hear about your experience. We are committed to delivering seamless solutions that meet the evolving needs of our clients and would like the opportunity to learn more about your experience. Please reach out to our team at feedback@paycomonline.com. VT Valentyna T. He director Health, Wellness and Fitness Used the software for: 6-12 months ### "HR Director " November 6, 2024 4.0 Pros Easy to view , simple view, good colors love \[sensitive content hidden\] Cons Many steps sometimes and hard to navigate my learning Review Source Response from Paycom December 2, 2024 Paycom's mission is to simplify the employee experience, and we're glad to see you have enjoyed our user-friendly software. We appreciate you taking the time to leave a review, Valentyna! CF Charlene F. Office Manager and Human Resources Utilities Used the software for: 2+ years ### "Would Choose Paycom All Over Again!" October 1, 2024 5.0 has helped our small business in big ways. It comes down to trust and I've learned I can trust Paycom with our payroll and payroll taxes. This is huge. We are relatively new to Paycom (approx. 3 years) and I'm still learning all that the site offers in reports and processes. Very impressed with the product, but mostly the people. Paycom associates are always professional and knowledgeable. If they don't know the answer they will find out and follow up. I have very much enjoyed working with \[sensitive content hidden\] (when we first joined Paycom) and \[sensitive content hidden\] (who is currently our contact). Pros associates have always been able to help me. If they don't know the answer they are able to find it quickly. They are always helpful and professional. Mostly, I can trust Paycom. Cons It's complex with all they offer. This is both a positive and a negative. Review Source Response from Paycom October 9, 2024 We are thrilled to hear about your Paycom experience! It's especially great to hear you trust Paycom to manage everything pertaining to HR! Thank you for the 5-star review and we are excited to continue serving your organization! JA Jeri A. Payroll Machinery Used the software for: 6-12 months ### "Payroll Specialist" October 9, 2024 4.0 I really enjoy working with Sentro. He knows the system. Also, he is great at sound boarding learning and problem solving issues. Pros I really like the knowledgeable support team. Cons On crunch time (payroll submission time), it takes time to connect with someone. Maybe a lot of people calling in. Review Source Response from Paycom October 22, 2024 We're proud to hear Sentro has provided you and your organization with knowledgeable assistance! Thank you for the positive review and partnership! Ashley A. Affiliate Marketing and Advertising Used the software for: 6-12 months ### "Paycom is the way to go!" October 19, 2024 5.0 My experience with has been great and hassle free! Pros I loved how is so simple to use that even I can use it with ease! Cons I haven't found anything that I don't like about . Review Source Response from Paycom October 28, 2024 We're happy to hear Paycom has simplified your HR and Payroll needs and that you find it easy to use, Ashley! Thank you for your positive review! HB Hayden B. Head Pom Coach Education Management Used the software for: 2+ years ### "User friendly app " January 30, 2025 5.0 I enjoy because all of my stuff is in one place. I can do everything from the app. Pros The user friendly app, it is very intuitive! Cons Haven’t had any issues while being a user. Review Source Response from Paycom January 31, 2025 We're thrilled to hear that you find our app user-friendly and intuitive, and that it's made managing your information a seamless experience. We're glad you appreciate having everything in one place and being able to take care of tasks from the app - that's exactly the user experience we strive for. Thank you for the 5-star review, Hayden! LG Leigh G. Admin Events Services Used the software for: 1-2 years ### "Come on! Use Paycom!" October 31, 2024 4.0 It's been good. It was easy to get used to and setting up the app on my phone was fast and easy Pros It is easy to check on my paystubs, hours, etc. Making corrections is also a breeze with the quick punch Cons It keeps asking me my location when I use it on my phone. Review Source Response from Paycom November 7, 2024 It's exciting to hear Paycom has been fast when managing the app on your phone, Leigh! Thank you for your advocacy and partnering with Paycom! KS Keith S. Recreation Director Facilities Services Used the software for: 1-2 years ### "Easy to navigate " October 10, 2024 4.0 Pros It was easy access to all information. Very good for staff to navigate. Cons It would take a while for things to be uploaded to the system. Alternatives considered [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) Reason for choosing Paycom The price is better for the amenities that we get. Review Source Response from Paycom October 21, 2024 Thank you for sharing your experience and leaving us a positive review, Keith! We appreciate your partnership! AC Andres C. Benefits Administrator Machinery Used the software for: 1-2 years ### "Positive Paycom Experience" October 15, 2024 4.0 Pros Not only is user friendly, but the representatives are easy to understand and fun to work with. Cons Limitations with payroll automation and PTO utilization. Review Source Response from Paycom October 23, 2024 We're proud to hear about your experience with our team and product, Andres! Thank you for the positive review! KH Kari H. Veterinary Technician Veterinary Used the software for: Less than 6 months ### "Everything you need in one app" November 22, 2024 5.0 Pros I really appreciate having an app that has all of my scheduling, payroll, and tax information in one place. Everything is laid out well and seems intuitive. Cons It's a little too easy to accidentally choose the wrong punch type. Switched from [Paycor](https://www.capterra.com/p/133745/Paycor-Perform/) Our company wanted a more "people forward" system. Review Source Response from Paycom November 27, 2024 Kari, we're pleased to know our HR and payroll software is giving you the ability to streamline and automate all in one place. Thank you for the 5-star review! JY Jamie Y. HR Medical Practice Used the software for: 1-2 years ### "My Paycom review" October 1, 2024 5.0 I love our reps! When there is a problem they are quick to help. Pros How easy it is to run my reports and to have help whenever I need it. Cons Scheduling is my least favorite, but we are learning. Review Source Response from Paycom October 4, 2024 Jamie, we're happy to hear that with Paycom you find ease running your reports. It's also great to hear you are receiving top-notch support from our team. Thank you for the 5-star review! BH Brandie H. HR Automotive Used the software for: 2+ years ### "Human Resources" October 18, 2024 5.0 I took over payroll without much training and has always helped me with all my questions and payroll. Pros They are always there to help. They walk me through step by step. Cons n/a at this time. If i had to come up with something, it would have to be when I have to wait for someone on my team to return my phone call while trying to get payroll done before deadline. Review Source Response from Paycom October 28, 2024 We are so glad to hear you are experiencing top-notch service! Thank you for sharing your experience and leaving us a 5-star review, Brandi! DH David H. General Manager Health, Wellness and Fitness Used the software for: Less than 6 months ### "Iron Culture Paycom Experience" October 1, 2024 5.0 Absolutely awesome! Switching from our last payroll provider was a no brainer. Payroll, HR, Benefits, are easily managed and accessible. Pros The user interface is very simple and intuitive. Once learned it makes payroll and everything a breeze! \[sensitive content hidden\] have made the experience easy! Cons It does take some time and meetings to learn the system fully Alternatives considered [UKG Pro](https://www.capterra.com/p/480/UKG-Pro/) Reason for choosing Paycom Overall better and much easier to use once set up. Switched from [Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/) Payroll took forever and was so time consuming. Review Source Response from Paycom October 7, 2024 We're thrilled to hear you enjoy Paycom's simple and intuitive software! It's especially great to hear the switch was a no brainer. Thank you for the 5-star review, David! MJW Mary Jane W. Administrative Assistant Real Estate Used the software for: 1-2 years ### "Easy and Efficient Software" September 26, 2024 5.0 Overall 's benefits administration and time tracking tools are top tier. The customer support is generally responsive, with account managers offering solid guidance during the onboarding process. Pros The payroll system is highly efficient. It minimizes errors with automated processes. Employees are able to manage their own HR tasks, like clocking in, submitting timesheets, enrolling benefits, and viewing pay stubs. Cons Limited Customization options. It has many features, there are limitations in how much users can tailor the system to their unique business needs. Review Source Response from Paycom October 1, 2024 We're thrilled to hear you enjoy Paycom's efficient, easy-to-use software! It's especially great to know our customer support team is giving you and your organization solid guidance through the onboarding process! Thank you for the 5-star review! DO Dana O. CSR Veterinary Used the software for: 1-2 years ### "Amazing HR Software" August 27, 2024 5.0 Fantastic! I love being able to review my timecard for each shift. I can see how much PTO I have, do assigned trainings for my company and even see my tax info/W2s super easily without having to wait for the mail to come Pros Super easy to navigate. I love being able to manage my timecard, HR info and trainings all in once place. Cons Nothing. I love how much there is that can be done with . Switched from [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) Our company was bought out by another corporate company and they had us make the switch. Best decision they could've made because we all love it! Review Source Response from Paycom August 28, 2024 We're so happy to hear that the visibility and transparency Paycom provides has been so helpful, Dana! We really appreciate your review and for allowing us to serve your organization! ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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