# Page 16 | Paycom Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 16 - Is Paycom the right Human Resources solution for you? Explore 1281 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/130949/Paycom/reviews --- Paycom 4.4 (1281) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 11th, 2026 # Page 16 - Reviews of Paycom ## Showing most helpful reviews Showing 376-400 of 1281 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JH Judy H. Payroll Specialist Financial Services Used the software for: 1-2 years ### "Paycom Survey" October 1, 2024 5.0 Very easy to use and great customer service Pros Ease of use and great functionality. They offer great customer service. Cons Nothing comes to mind. I have not experienced any problems in the 2 years that I have been using . Review Source Response from Paycom October 4, 2024 We're thrilled to hear about your experience with our product and team, Judy! Thank you for the 5-star review! Samuel P. Chief Marketing Officer Consumer Goods Used the software for: Less than 6 months ### "A farily decent product for what it sets out to achieve." December 3, 2024 4.0 Overall, it's a decent platform for housing company documents and managing payroll Pros Easy to use and has a fairly diverse array of resources and functionality for users and admins alike. Cons Some of the UI was clunkier than preferred, and navigation wasn't always the easiest or most intuitive. Review Source Response from Paycom December 9, 2024 We're happy to know Paycom has overall simplified and automated your HR and payroll tasks, Samuel! If you would like to share any additional feedback, please reach out to our team at feedback@paycomonline.com.  HG Hannah G. HR Consultant Human Resources Used the software for: Less than 6 months ### "Paycom Review" December 16, 2024 3.0 Pros Nice system with a lot of integrations/features. Cons Not as user friendly as other systems. Dashboard layout is a bit complex. Review Source Response from Paycom December 17, 2024 We appreciate your feedback and are glad to hear that you've found value in Paycom's comprehensive HR and payroll software. We're committed to creating a seamless user experience and value your feedback. If you have any additional feedback please reach out to your dedicated specialist or at feedback@paycomonline.com. TB Teresa B. Peer Support Specialist Investment Banking Used the software for: 1-2 years ### "It's worth buying" August 31, 2024 5.0 is easy to use. It has a number of time keeping functions. It's secure and I've never had any issues with it at all. Pros It's convenient, I can clock in at work or on my phone at home. I use it to request vacation days,sick days, or unpaid time off. I use it to view my check stubs and W2's during tax time. Cons None I have no cons I am a fan of . Review Source Response from Paycom September 3, 2024 Teresa, we're happy to hear about your experience! It's especially great to hear you are utilizing the time off requests and find Paycom easy to use. Thank you for the 5-star review! SE Shannon E. Assistant Director Education Management Used the software for: 6-12 months ### "Hope Day School" October 8, 2024 5.0 I have nothing bad to say. I enjoy . Pros Every time I call customer service I always get the best help. I call quite often Cons I can't say because I haven't had a difficult time with . Review Source Response from Paycom October 21, 2024 It's rewarding to know that Paycom has been a supportive addition to your organization, Shannon. Thank you for the 5-star review! DV Donovan V. Retirement Benefit Analyst II Financial Services Used the software for: 6-12 months ### "Paycom Review" November 14, 2024 4.0 Overall the experience with was positive Pros I have used in previous finance roles and have enjoyed it. Cons It has been many years since I've used it so it feels a little foreign to me at the moment if that makes sense. Review Source Response from Paycom November 19, 2024 Donovan, we appreciate you sharing your experience. It's great to hear you enjoy Paycom and we’re happy to have you back! If you have any additional feedback or questions, feel free to reach out to your dedicated specialist or contact us at feedback@paycomonline.com. NG Nikki G. HR M anager Automotive Used the software for: Less than 6 months ### "Paycom is the best!" August 6, 2024 5.0 Pros is EXTREMELY user friendly and has taken so much tedious work off my plate as an HR Manager! Before Paycom, I have 7 different systems that I would bounce between which housed various types of employee data, and to be able to have all of that, and MORE, in one system has been amazing! In addition, the employee visibility / ownership has been a huge positive shift and they are happier to have the ability to do so many things at their fingertips. I would have to say my favorite Paycom feature is "Approve My Check". This has eliminated ALL human error with payroll! Cons There is nothing so far that I do not like, but I will say the hardest feature to learn and get used to is reporting. It is very extensive and customizable, which is great and what every company needs, but getting to what you need takes a great deal of time in the beginning. Once you figure it out, its smooth sailing from there. Switched from [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)[PayClock Online](https://www.capterra.com/p/130793/PayClock-Online/) QBD is out of date, as well as Payclock, and we really didn't have any solid HRIS Review Source Response from Paycom August 13, 2024 Nikki, we're glad to hear you are benefitting from having all your payroll needs in one place. It's especially rewarding to hear the Paycom features have eliminated all human error. Thank you for the 5-star review and we are happy to continue serving your organization! CB Catherine B. E-Learning Specialist E-Learning Used the software for: 6-12 months ### "Very User-Friendly!" September 20, 2024 5.0 Pros The interface is intuitive and the product is easy to use. Cons There isn't anything I've disliked about it. Review Source Response from Paycom September 24, 2024 We’re delighted to see that Paycom has been easy to use and intuitive for your organization. Thank you for sharing your experience with us and leaving a 5-star review, Catherine! kP kristin P. Admin Consumer Services Used the software for: 2+ years ### "Best customer service" September 3, 2024 5.0 Besides it being slow. there were always new things to learn and customer service was great! Pros Easy to manage and clock in and out on my phone. Cons I did payroll for my company of 500+ and it ran pretty slow most days. Had to pay for late processing because of it. Review Source Response from Paycom September 4, 2024 Kristin, our goal is to deliver top-tier service to all of our clients. It's great to hear that's been your experience! Thank you for your partnership and leaving us a positive review! MJ Maria J. Central Billing Specialist Mental Health Care Used the software for: 1-2 years ### "TeamPaycom" October 29, 2024 5.0 When I needed to borrow they were willing to help me Pros it was easy to use and very convenient. Cons There is nothing I did not like about it Review Source Response from Paycom November 6, 2024 Thank you for the 5-star review, Maria! It's great to hear you're enjoying Paycom and its user-friendly features! We appreciate your partnership! DR Desi R. Financial Broker Financial Services Used the software for: 1-2 years ### "Paycom Review" October 10, 2024 5.0 Pros Showing you every hard earned penny you worked for. Cons When the app has to update the bugs and the system hasn't refreshed yet. Review Source Response from Paycom October 21, 2024 Thank you for the 5-star review, Desi! We appreciate your partnership and advocacy! ME Marco E. Trainer Banking Used the software for: 2+ years ### "Employee Management" August 15, 2024 4.0 Pros Platform is easy to use for our front staff. Cons Learning management needs a huge makeover Switched from [ADP TotalSource](https://www.capterra.com/p/113109/ADP-TotalSource/)[Paycor](https://www.capterra.com/p/133745/Paycor-Perform/) Better platform for employees with the simplicity of mobile usage. Review Source Response from Paycom August 21, 2024 Thank you for your positive review and feedback, Marco! It's great to hear you're enjoying Paycom and its user-friendly features! If you have any additional feedback, please reach out to our team at feedback@paycomonline.com. BG Brandon G. Senior Account Manager Accounting Used the software for: 6-12 months ### "Its not terrible, but also not great " August 9, 2024 3.0 has been reliable so theres that going for it, but its advanced features are lackluster. I wish i can see the time off for my coworkers so that i know who not to expect in the office but that easy feature appeara to be missing. Pros The simplocity with makes it easy for all ages Cons The simplicity of compared to its top competitors such as ADP Switched from [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) Company made the switch. I had no say in this. Review Source Response from Paycom August 13, 2024 Brandon, our company's mission is to simplify the employee process and eliminate unnecessary tasks for the HR and payroll teams. We'd like to learn more about your review and how we can help. Please contact us at feedback@paycomonline.com, and a member of our team will reach out. KW Keydra W. Medical Office Supervisor Health, Wellness and Fitness Used the software for: 1-2 years ### "Paycom for the win!" August 20, 2024 4.0 Pros The integrated system was a breeze to work with. Managing my staffs' time was easier than with other top-rated software. The staff requests changes and off days through the app or online and the approval/denial/ change process is extremely easy. Cons With our version, we have a time clock attached, the time clock gave us problems when we set up new employees and I had to call customer service each time. It would not accept the add in however, we found out the time clock itself had an issue and was not functioning as it should have. It was replaced and now functions correctly. Review Source Response from Paycom August 22, 2024 Keydra, we're happy to hear our software was a breeze to work with and integrate! We appreciate your partnership and thank you for the positive review! AS Amber S. Sr. HR Generalist Airlines/Aviation Used the software for: 1-2 years ### "Great platform" July 30, 2024 5.0 Overall, I like and would recommend it to others to use. Pros 's functionality is great compared to other payroll systems I have used. I like that it is all in one spot. I also enjoy that you can customize the documents employees / supervisor's sign. Cons I have experienced working with a customer service rep that knew less than I did about the system. While does have "team" for your account, it isn't always helpful. It would be nice if Paycom worked better with other accounts, such as benefit providers. Review Source Response from Paycom September 16, 2024 Thank you for the 5-star review, Amber! We're glad to hear you have all your payroll needs in one place! If you have any additional feedback or questions, feel free to reach out to the dedicated specialist that is assigned to your organization for improvements. PT Peeka T. Instructor Entertainment Used the software for: Less than 6 months ### "Great payroll app!" September 22, 2024 4.0 The head quarters of the company I work for is located in a different state than where I live. So, makes it easy for the company to log my hours worked so I can see myself also. Pros I like being able to keep track of hours worked before payday. Cons The app looks a little old fashioned and could be much easier to navigate. Switched from [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) second job requires me to use it for payroll Review Source Response from Paycom September 25, 2024 Peeka, we're happy to hear Paycom has been helpful with managing your Time and Attendance. Thank you for the 5-star review and your partnership! Steven M. system technique Management Consulting Used the software for: 2+ years ### "a good experience" July 2, 2024 5.0 Pros It allows the human resources area to have control of the entire database of all employees on the same platform, allowing for better performance and better information capacity to generate payroll and better management of active personnel. Its configuration execution was long but its entire configuration was perfect, which did not allow errors to be generated regarding payroll or personnel due to having tools that manage the processes of each employee very well. Cons Every update it has had takes a long time to reconfigure but I don't understand why it is because of the tools and information that is handled, the entire execution process has always been perfect without failures Review Source Response from Paycom July 3, 2024 We're happy to hear Paycom has helped you and your organization have better performance and be more efficient. Thank you for the 5-star review! GS Gabrielle S. HR Specialist Hospitality Used the software for: 1-2 years ### "Paycom is very user-friendly" June 26, 2024 5.0 My overall experience with has been great. Paycom has several great functions that make HR and the supervisors' job a lot easier. Paycom is great for documentation, easily making things visible to employees, and personalizing the system to better fit our business needs. Pros I like that the employee is very user-friendly. The app makes it very easy for the employee to access their timecard, request time-off, view documents, complete checklists, etc. From the HR side, after we explain how to access something via the app, the employee rarely reaches out about the same question again, as it's easy to locate everything. Cons I do not have any cons about . I think the system is great and very user-friendly. Review Source Response from Paycom July 2, 2024 Gabrielle, we're glad to hear how Paycom has streamlined and simplified your organization's HR and payroll processes! Our goal is to provide customized product offerings to fit the needs of any business, so we're happy to hear this has been your experience. We appreciate your partnership! Joe C. Director of HR, Payroll, Accounting Restaurants Used the software for: 1-2 years ### "Paycom Review" February 19, 2024 5.0 Pros I like the quick responses from the Account Manager and Dedicated Specialist most. Cons A lot of custom reports for data need to be purchased separately from what is included in the costs. Alternatives considered [Paylocity](https://www.capterra.com/p/86714/WebPay/) Reason for choosing Paycom The customer ratings and reviews were very good with . Switched from [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) ADP customer service was not ideal, very slow and limited help. Review Source Response from Paycom February 22, 2024 Joe, thank you for sharing your positive experience with us! Our team is dedicated to providing exceptional service and we are happy to hear that we have met your expectations. KD Kendall D. Human Resources Executive Hospitality Used the software for: 2+ years ### "Paycom is simple and great for HR needs" August 4, 2023 4.0 consolidates a plethora of functions—from standard human resources to project management to applicant tracking to learning management to time and attendance tracking—into a single platform. With Paycom, time and attendance tracking and management are completely automated, eliminating the need for any human processes. Pros An excellent central location for all company information and communication. Timesheets, costs, training, document uploading, onboarding, and benefits administration are all handled through it at my company. The software might need some polish, but it's a lifesaver for tracking mileage. Cons Honestly, I haven't noticed any drawbacks. Simple app or web-based access available. It would be great if the app could get alerts via push notifications. When keeping a manual mileage journal, it's a good idea to include more stops. Switched from [Rippling](https://www.capterra.com/p/172127/Rippling/)[isolved](https://www.capterra.com/p/164417/iSolved/) This aids me in becoming an even better manager. Through , I have a streamlined system for reviewing performance management. Paycom allows me to be more proactive in monitoring my team's productivity and time spent on tasks. Review Source Response from Paycom August 7, 2023 Thanks for the positive review, Kendall! We are thrilled to hear that Paycom has been able to provide you with the tools and resources necessary to simplify your work life and help you become a better manager. We truly appreciate your feedback and look forward to continuing to provide you with the support you need to succeed. MJ Megan J. Program Coordinator Non-Profit Organization Management Used the software for: Less than 6 months ### "Paycom meets all of our expectations!" June 4, 2024 5.0 Pros I love that we have a dedicated specialist, how our implementors are very forthcoming and open about , the navigation, and usability of Paycom. Cons If there was a better way to complete expenses for supervisors, as this is apart of my role, that would be better. Something that allows us to edit, review, and submit expense reports on the behalf of others more smoothly and easily - without extra steps that may be unnecessary or unavailable. Switched from [Paylocity](https://www.capterra.com/p/86714/WebPay/) Need for an updated software with the growth of our organization. Review Source Response from Paycom June 11, 2024 Megan, we are glad to hear you are experiencing top-notch service from our team. Thank you for the 5-star review! If have any additional questions, please reach out to our team at feedback@paycomonline.com. SM Stephanie M. Sr Vice President, Finance Insurance Used the software for: Less than 6 months ### "Smoothest implementation ever" February 6, 2024 5.0 Overall we are very happy with the product. It was easy to get set up and I find myself looking to use more and more of the fields and options because the reporting is really great! It has been a pretty quick learning curve because the interface is pretty user friendly. Pros The implementation process was quick and fairly straight forward. Our sales person remained on our account as support throughout the implementation process and that was comforting. We had a timeline and we were able to adhere to it and processed our first payroll on time. When we had questions, we received answers quickly by reps that we recognized. The general ledger reporting is also easy to update and customize. Cons We had a couple issues with benefits implementation. It was a little difficult to understand what we were setting up and how it would all flow through. May recommend asking for a benefits specific demo. We also have had to file a few jurisdictions that have cost some extra fees that I didn't think about up front it may be nice to do a review before implementation of what may be needed. Alternatives considered [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[Paylocity](https://www.capterra.com/p/86714/WebPay/) Reason for choosing Paycom Price was some consideration. ADP was too expensive for our small company. Paylocity is the product I had some experience with in the past and their customer support was always changing reps. Their GL was also not customizable by the end user. Switched from [SurePayroll](https://www.capterra.com/p/225706/SurePayroll/) We were implementing a 401k plan and so we needed better reporting. We are now able to get an employee census and automated 401k reporting from the system vs. manual Excel design. Review Source Response from Paycom February 8, 2024 We appreciate your feedback, Stephanie. It's great to hear about your implementation experience with our team! We're happy to know Paycom is making a positive impact on you and your organization! Thank you for the positive review. KR Keli R. Executive Assistant Banking Used the software for: 2+ years ### "Cowboy Bank Review 6-12-24" June 12, 2024 5.0 Overall my experience has been good. I think the system has alot to offer that most probably aren't utilizing. My experience has improved greatly with the help from \[sensitive content hidden\] my Executive Emerging Markets Client Rep. Pros The customer service and ease of getting around in the system. Cons I have had a rep in the past that was not helpful. That can create some frustration. Review Source Response from Paycom June 19, 2024 It's great to know you find Paycom easy to navigate, Keli! Our goal is to simplify and improve the employee experience through our product and service. We're happy to know this has been your experience! Thank you for taking the time to leave us a review. BD Branka D. HR Administration Manager Oil & Energy Used the software for: 6-12 months ### "Love Paycom" February 16, 2024 5.0 I love the overall experience 10 out of 10 everything works well, and most of all my employees absolutely love it. Pros I love how easy it is to process payroll, enter and approve timesheets, benefits administration, performance reviews, I just love it all. Cons There is not much that I did not like, everything is super helpful and needed to have a successful HRIS in place. Reason for choosing Paycom The best option out there with great features and top notch sales team. Switched from [Gusto](https://www.capterra.com/p/131882/Gusto/) Gusto was too small for our growing organization of over 50 employees. Review Source Response from Paycom February 19, 2024 We're so happy to hear you're loving Paycom, Branka! It's especially great to hear we're streamlining HR and payroll processes for you and your organization. We appreciate you and your partnership. Thank you! MS Mikayla S. Assistant Manager Real Estate Used the software for: 1-2 years ### "Paycom is great for Managers on the GO! " November 28, 2023 5.0 We love that our managers can easily clock in/out at any location on their phone. This makes it easy when you work at several locations. Everything is easy to use, use friendly, organized, out team loves it!! Pros We love that our managers can easily clock in/out at any location on their phone. This makes it easy when you work at several locations. Cons Our only con has been that you have to be able to trust your employees not to abuse the fact that we can clock in and out on our phones, and that they aren't stealing time. But we haven't had this issue. Review Source Response from Paycom November 30, 2023 We're happy to hear you're enjoying our product, Mikayla! It's especially great to hear how Paycom has simplified clocking in and out for organization! Thank you for the 5-star review. ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.