# Page 22 | Paycom Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 22 - Is Paycom the right Human Resources solution for you? Explore 1281 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/130949/Paycom/reviews --- Paycom 4.4 (1281) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 11th, 2026 # Page 22 - Reviews of Paycom ## Showing most helpful reviews Showing 526-550 of 1281 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use SL Santiago L. Client Services Information Services Used the software for: Less than 6 months ### "Paycome makes it easy " September 26, 2022 5.0 Clocking in on mobile is so much faster. It's almost a reward not losing time authenticating on a computer. This is the best I've gotten in experiences with corporate apps. Pros What I like the most about this software is the ease of use. I can simply click it, launch it, unlock myself and then choose if I'm clocking in out for lunch/the day in mobile. The interface is super simple and shows you any notifications or anything that HR might have requested from you. Going on from there, you have all the same options as the web based version when you're using it mobile, including managing your time and submitting for time off/vacation. It has your benefits as a readily accessible, easy to get to tab and puts everything right at your finger tips. Cons Sometimes it does get stuck. You might have to sign in twice. But that really is it. Once before it double-punched but I was able to quickly fix it. Switched from [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) Changing companies, but if I would have had the option I much rather use this app. Review Source Response from Paycom October 4, 2022 Ease of use and effective simplicity are what make our product stand out for Paycom clients, and we're happy this has also been your case! Thank you for sharing your experience with us, Santiago! OY Oleg Y. Interpreter Health, Wellness and Fitness Used the software for: 2+ years ### "It is a nice tool for any kind of business with a payroll feature" May 20, 2024 5.0 Pros Keeping your clock ins/outs in the line with employer books. Cons Sometimes it is hard to not to miss the buttons on the punches Review Source Response from Paycom May 22, 2024 Thank you for the 5-star review! Our company's mission is to simplify HR and payroll processes for all our users. If you have any additional feedback, please reach out to our team at feedback@paycomonline.com. Christopher T. Human Resources Generalist Used the software for: 1-2 years ### "This is a great alternative to ADP! If you are looking for a new HRIS system, check it out." February 2, 2018 5.0 This has allowed us to simply our new hire onboarding dramatically. Additionally, it allows us to significantly cut down on the paperwork surrounding our employees as all forms can be electronically signed and saved in the system. Pros For the price, its a great alternative to the big box companies offering their HRIS platforms. Their payroll, benefits administration, documents facilitation, etc is excellent. This product is great if you are looking to pull your company out of the stone age as we have. We especially like the electronic new hire paperwork option. Cons Talent Management portal sometimes lacks the applicant flow over other ATS platforms. There are some quirks about the system (as all systems have it) where you can't delete duplicate profiles, limitations with dynamic access groups for managers, etc. But they are always improving. Review Source Response from Paycom February 14, 2018 Christopher, thank you for the review. We appreciate your feedback regarding the ATS and will share it with our product team. Please don't hesitate to reach out to your Paycom specialist if you have any other suggestions regarding features you would like to see. We appreciate your partnership and look forward to hearing from you. JG Jamie G. Executive Assistant Retail Used the software for: 2+ years ### "Ease of Accessing Employee Personnel Information" November 19, 2020 4.0 Overall it has been a very positive experience. Friendly staff and software is easy to access and use. Even when accessing the employee portal it has been fairly easy. Pros I mainly use this to access personnel information for meetings and to keep my \[SENSITIVE CONTENT HIDDEN\] informed. The program is easy to navigate, access information, and run reports for groups of employees. Cons At first it was confusing to figure out running reports without having to contact someone at paycom but the more you learn about the software the easier it is to figure things out on your own. Review Source Response from Paycom November 23, 2020 Thank you for the review and feedback! We're thrilled you find our software easy to navigate. Please share any enhancements you would like to see from us with your dedicated specialist or with our team at feedback@paycomonline.com. JK Jennifer K. Insurance Coordinator Health, Wellness and Fitness Used the software for: 1-2 years ### "Not my favorite " June 13, 2024 3.0 We switched to paycom from paychex flex because we thought it would be better but their support personal was awful so we switched back to paychex flex. Pros The app was easy to use and it always logged in easily. Cons The payroll part of it took our payroll person all day to do payroll. Review Source Response from Paycom June 20, 2024 Jennifer, we’re disappointed to read your review. We hold our product and service to a high standard, and we'd like to learn more about your review. Please reach out to us at feedback@paycomonline.com, and a member of our team will be in touch. AW Andi W. Billing Supervisor Medical Practice Used the software for: 2+ years ### "Quality product" March 29, 2023 4.0 Easy to use. Great for large or small companies. Pros The ease for our staff to use Paycom and make time corrections and PTO requests was so valuable! We worked hard to flesh out the learning tools and applicatn tracking, it was very customizable Cons Slow to make updates at times. Wish there was a texting feature built into applicant tracking and a better worklist. Review Source Response from Paycom March 30, 2023 We're glad Paycom has created a convenient way for your organization to manage its time, learning resources and applicant tracking. We appreciate your review and would like to learn more about your feedback. Please reach out to us at feedback@paycomonline.com. KB Kim B. Accounting & Payroll Administrator Plastics Used the software for: Less than 6 months ### "Perfectly Paycom" February 5, 2021 5.0 All of employees are benefiting from Paycom, we have heard lots of happy and excited comments. On the company side, it is saving time in all aspects. Pros I love that it allows employees the ability to access and change their profiles and be responsible for their timecards. They can always go back and look at previous pay stubs and not have to ask for copies from payroll. Cons I would like to see their excel reports look a little more friendly and eye appealing. Reason for choosing Paycom Product quality and price as well as ISO Certified. People and support were great. Review Source Response from Paycom February 9, 2021 Kim, thank you for sharing your experience! We're thrilled you're enjoying our software. VR Verified Reviewer IT Manager Government Administration Used the software for: 1-2 years ### "Paycom makes payroll, time and attendance a snap" November 30, 2023 5.0 Pros The ability to use the mobile app as both an employee and manager is fantastic! Cons Timecard entry isn't as quick as our previous system. Review Source Response from Paycom December 5, 2023 Thank you for the 5-star review! It's great to hear you find our software seamless and helpful! Janice O. Marketing Administrative Assistant Construction Used the software for: 6-12 months ### "It gets the job done, but could use improvement" September 26, 2022 3.0 It gets the job done, however, it would not be my first choice. Pros This software makes it easy for our team to clock in and out whether they are in office, or out on the field. Cons This program works pretty well overall for what we use it for. We have had some issues with our field employees as they are out on different projects and it is sometimes tedious to track which projects the hours should be assigned to, however, our team has figured out a way around that. It also does not allow for vacation time to be taken in less than 8 hour increments. Review Source Response from Paycom October 4, 2022 We're glad our product has made clocking in and out an easier process for your organization. We'd like to learn more about your feedback to resolve any concerns you have. Contact us at feedback@paycomonline.com, and a member of our team will be in touch. PM Princess M. Administrative Assistant Construction Used the software for: 1-2 years ### "A Game Changer" April 26, 2024 5.0 I highly recommend it to any organization looking to give their employees easier and more convenient access. Pros The user interface is incredibly intuitive and user-friendly. From clocking in and out to accessing pay stubs and tax documents, everything is neatly organized and easy to find. One of the best features is the mobile app. It allows me to manage my time, request time off, and even access HR resources on the go. This flexibility has made a significant difference. Cons I cannot think of anything that I did not like about Paycom. Review Source Response from Paycom April 29, 2024 We're thrilled to hear just how Paycom has improved your employee experience, Princess! We appreciate your review. Thank you! Sean M. H. CEO Consumer Services Used the software for: 2+ years ### "Paycom Full Featured Solution" December 10, 2020 5.0 New Leaf wanted to get a better payroll processing solution in place and Paycom delivers that in spades. The employee self service modules will make us more efficient over the long haul. Pros Paycom started out as a payroll processing system for New Leaf. Today we are launching the employee self service solutions that will give our agents control over their HR world at our company. The product is very easy to use and has features that cross over all areas of HR solutions. Cons The pricing seems on the high side but the solution does deliver on the promises that the sales people make for it. The pricing is complicated and they charge for every solution you launch. Review Source Response from Paycom December 11, 2020 We're glad to hear you find our software user friendly and it has helped streamline your HR tasks. We appreciate your feedback, and feel free to share any other enhancements with your dedicated specialists or with our team at feedback@paycomonline.com. DR Dejiana R. CEO Entertainment Used the software for: 1-2 years ### "Best app for payroll" September 21, 2023 5.0 Pros Keeps the time clock and automatically saves employees in and out times Cons it's too customizable for the user/employee Reason for choosing Paycom cheaper alternative and works way better Review Source Response from Paycom September 26, 2023 We're delighted to hear you're enjoying our software! Thank you for your positive review and for letting us serve your organization, Dejiana! RD Renan D. Account Manager Renewables & Environment Used the software for: 6-12 months ### "Best clock in/out app ever!" January 6, 2023 5.0 Pros I have worked with other companies and places that used some really sketchy and troublesome ways to clock in and out. Not paycom. I have not had a single problem with it. And that is not where it ends. You can use it to submit PAFs to give agents raises and change their positions. You can submit vacation requests and punch changes. It is fast and effective. Cons I don't believe I have major complaints. The menus on the mobile app could be better and more well designed, but it is nothing that really negatively impacted the usage of the platform. Review Source Response from Paycom January 10, 2023 It's rewarding to know that Paycom has increased visibility and ease of tracking your time. Our goal is to simplify the employee experience, and it's great to hear how this has positively impacted our clients' work lives. We appreciate your thoughtful feedback and welcome you to discuss in it further detail at feedback@paycomonline.com. Thank you for taking the time to leave us your review! JS Jenna S. Director of Human Resources Restaurants Used the software for: 2+ years ### "Best HRIS" November 14, 2019 5.0 Pros Paycom covers the entire employee life cycle. I can access the system anywhere and all of the employee's information is in one spot. The customer service at Paycom is the best I have ever worked with. The response time to emails, phone calls, etc is so fast and the team I work with is so friendly and helpful. Previous payroll companies we worked with had massive turnover and I knew I would have to explain myself multiple times before someone would be able to help me. Paycom's support team knows myself and my team as well as all of our specific information. I don't have to explain myself or what I'm trying to do in the system. They can usually fix the issue or help me right away. Before Paycom we switched payroll companies every year because we were so dissatisfied. We have now been with Paycom for 4 years and I can't even imagine leaving. Paycom has been able to grow with our company and support us during our growth. Cons Anything that hasn't worked for us in the system Paycom has been able to come up with a solution for us. We asked for approval tiers in expense management and Paycom is working on creating this for us right now. Review Source Response from Paycom November 15, 2019 Thank you for the 5-star review, Jenna! We are so glad that you are enjoying your Paycom experience! JB Jen B. Director of HR Hospital & Health Care Used the software for: Less than 6 months ### "Tribal review of Paycom" January 3, 2024 5.0 So far things have been great. Our implementation specialist \[sensitive content hidden\] is amazing. The implementation went very smoothly. I was very impressed! Pros Functionality - The system does so much! Things like the recruiting and onboarding tools, integrated background checks and I-9 forms and garnishment administration. These were all manual processes before Paycom. Cons It can be a little confusing figuring out where things are. I am also not crazy about the position management. It it very confusing to me. Reason for choosing Paycom Value and functionality were better than the other options. Switched from [Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/) Increased functionality and ease of use. Review Source Response from Paycom January 4, 2024 Thank you for the positive review, Jen! We are glad to hear you are having a good experience with Paycom. HF Holly F. Accounting Specialist Hospital & Health Care Used the software for: Less than 6 months ### "Paycom is a lifesaver" February 2, 2024 4.0 Overall I love paycom. The ease of use and customer service is great! Pros The setup team was so easy to work with and helped when we got stuck. They really worked with our team to get everything set up the way we need it to work. Cons We are still working out a few issues with the implementation team. The team that sold us on all of the functions of Paycom and the implementation team must not have shared notes. There are things that we were looking for that were not set up the way we were told, so are now we are waiting for their team to get things set up correctly. Some of the report features are confusing and difficult to find the right report for what I need. Switched from [Greenshades](https://www.capterra.com/p/148355/Benefits-Solution/) Greenshades was not user friendly. Customer Support was almost non-existant. There were always errors that we could not get help with. They would fix 1 thing and 4 other things would stop working correctly. Review Source Response from Paycom February 7, 2024 Thank you for sharing your Paycom experience, Holly! We're happy to hear our team has provided top-tier service and that you find our product easy to use! We appreciate your feedback. If you ever have any additional comments or questions, please reach out to our team at feedback@paycomonline.com. AN Amy N. Board Secretary Banking Used the software for: 2+ years ### "Paycom is a Wonderful Tool for HR" October 31, 2023 4.0 Overall, I think Paycom is a really well designed tool for organizations and HR departments. There are so many capabilities, that most HR functions (open enrollment, payroll, PTO, employee reviews, employee documents, tax documents) can be house in once platform. Pros I like the ease of use for Paycom. There is an app that you can download to your phone to update your timecard and review time off requests easily. I also like that you can see what the next paycheck will be once posted. Paycom makes it easy to complete employee reviews as well. Cons I don't like how the timecard is hard to update. Sometimes I need to delete the entire timecard and start over when there is an update to be made. That function is not appreciated. Review Source Response from Paycom November 2, 2023 Amy, we're glad to hear you're enjoying our product and find it easy to use! We appreciate your feedback, and thank you for the positive review! Mayowa A. Research Assistant Research Used the software for: 1-2 years ### "Great way to keep track of paychecks" May 18, 2023 5.0 Pros I used paycom a few years back while working for a previous company. It was primarily used to clock in and out for work. I really liked how easy it was to use and helpful links were provided for features I had difficulties with. I could also keep track of paychecks, the amount of taxes I was paying, and whether my timesheet had been approved or not among others. Having this online system really came in clutch during the pandemic when we had to switch to online work. Cons I'd say I least liked how overwhelming it is to use initially. It took me a few hours of looking around to understand where everything was and how to use it the intended way. Review Source Response from Paycom May 24, 2023 Thanks for the positive review, Mayowa! We are happy that you find our software user-friendly and its payroll features helpful. We appreciate you sharing your experience. LL Lori L. Teacher Non-Profit Organization Management Used the software for: 2+ years ### "User friendly asking for time off" June 14, 2023 4.0 Pros This software is easy to use to ask for time off whether it is sick , general holiday or vacation time Cons I do not like you have to be in the building before you clock in. It does not always connect and I have to find the right spot in my department to clock in each day. Review Source VR Verified Reviewer Human Resources Manager Building Materials Used the software for: 6-12 months ### "Great Support & Service" March 5, 2020 5.0 We have a fairly mobile workforce, so having the Employee Self-Service and Manager on the Go platforms is important. Our employees have ease of use, so they are able to get their payroll information on their phones or tablets. It is easy to set them up - and reset their passwords when they forget them. One feature that I like is the single sign-in for all functions - as other payroll systems have had separate log-ins for time and attendance versus payroll. Pros The functions of Paycom mirror other HRIS solutions. We primarily use it for payroll as well as time and attendance, but we are expanding to incorporate other aspects of the platform. The distinguishing factor for Paycom versus other solutions I have used is their service. When I have a question, our dedicated Service Representative is extremely quick to respond (within an hour). If she is not the appropriate person to answer the question, she facilitates the introduction rather than simply telling me to call someone else. Cons I haven't had any negative experiences with this software. The platform operates similar to other platforms that I have used, including ADP and Paychex. Review Source Response from Paycom March 9, 2020 We are thrilled to be able to support you and your organization! Thank you for sharing your Paycom experience! JM Jarrett M. Call center associate Market Research Used the software for: 2+ years ### "Much nicer payroll than ny old software" November 20, 2023 3.0 Pros Reviewing my weekly time, approving time and requesting time off is so easy. Cons Nothing, i really like this software in comparing it to my old info. Review Source Response from Paycom November 20, 2023 Thank you for your review, Jarrett. We're happy to hear how Paycom has made HR and payroll processes more efficient for you and your organization! AM Ashley M. Operations Support Manager Furniture Used the software for: 1-2 years ### "Very happy" March 14, 2024 5.0 Pros Paycom is user friendly for both employees and management side. Cons There haven't been many issues with Paycom. Review Source Response from Paycom March 19, 2024 We appreciate your positive review, Ashley. We're happy to know you and your organization find Paycom easy to use and that you're enjoying our product! Thank you for your partnership. Michelle J. Director of Behavioral Health Non-Profit Organization Management Used the software for: 2+ years ### "It does the job" June 9, 2020 4.0 Overall, the use of Paycom does the job of managing employees time worked and time off. It works better for salaried employees than hourly, as the punch system is tedious and not intuitive. Viewing time off, accruals and paystubs is great. It also is a great tool for annual enrollment of company benefits. Pros This software allows you to manage your own and employees' time sheets. I like that it allows for an unlimited number of funding codes, which is necessary when working for non-profit. It easily shows pay stubs, manages benefits, accrued time off and requests. Manager-on-the-go app is great for managing payroll of subordinates. Cons Reporting functions are limited and not intuitive. Sign-in process is tedious with extra layers of security which seem excessive. App is not really tailored to a mobile device, and seems to be just the web version fit to a mobile screen. That could use some work. Punches in and out for hourly employees seems over-complicated. Review Source Response from Paycom June 15, 2020 Thank you for the review! We're glad you are enjoying our products. We also appreciate your feedback, and would love the opportunity to learn how we can create a 5-star experience for you. Please share any other enhancements you would like to see from us with your dedicated specialist or with our team at feedback@paycomonline.com. AF Andrew F. VP of HR and Compliance Officer Hospital & Health Care Used the software for: Less than 6 months ### "New to Paycom" March 19, 2024 5.0 Very good. The implementation team knew the product very well and responded to questions and emails promptly. Pros Great implementation team. Very organized. The system is very intuitive and easy to learn. It has the flexibility to do what we need it to do. Very easy to use report writer. Cons We had a very short period of time to get this implementation done, but that was out choice as we had to switch system rather quicky due to the start of the new year. I will give Paycom credit for keeping us on schedule through the entire implementation process. Review Source Response from Paycom March 26, 2024 We're pleased to hear our team provided you and your organization with timely and helpful implementation assistance, Andrew! We're also thrilled to hear you find Paycom easy to use! Thank you for your 5-star review and partnership. JM Joseph M. Assistant Controller Entertainment Used the software for: 1-2 years ### "Paycom is great!" November 27, 2023 5.0 So far, my experience with Paycom has been excellent. Love that it is an online program, and can access from anywhere. Pros I like how easy it is to use and process payroll for our company. It's online, so I can access it from work, home, while away for emergencies. Cons Nothing, I don't have anything that I don't like about Paycom. Review Source Response from Paycom November 29, 2023 Thank you for sharing your experience, Joseph! We're happy to hear you're enjoying our product. ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.