# Page 26 | Paycom Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 26 - Is Paycom the right Human Resources solution for you? Explore 1173 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/130949/Paycom/reviews --- Paycom 4.4 (1173) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 27th, 2026 # Page 26 - Reviews of Paycom ## Showing most helpful reviews Showing 626-650 of 1173 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use KJ Kevin J. Programmer Computer Games Used the software for: 2+ years ### "Paycom is pretty good but I hope it gets better" July 9, 2022 3.0 Pros It's a one-stop shop for managing business and employees. Cons Reporting timesheet is time-consuming due to the fact that you have to key in every hour instead of filling out a matrix. Review Source Response from Paycom July 11, 2022 "One-stop-shop" is the perfect way to describe the software we have built for clients and employees over the years. We want our users to feel our undeniable dedication to their needs by placing all HR solutions in one place. If you'd like to tell us more about how to improve, please reach out at feedback@paycomonline.com. Thank you for 2+ years of business, Kevin! Heather K. Manager Retail Used the software for: 2+ years ### "Solid system" March 20, 2019 5.0 Pros Clocking could be done from any device connected to a specific IP address (could not punch from any location) preventing theft of time Cons No real complaints system worked as it was designed. Review Source Response from Paycom March 22, 2019 Heather, thank you for the 5-star review! We are always striving to give the best experience possible. FR Felicia R. Business office manager Health, Wellness and Fitness Used the software for: 1-2 years ### "Ny favorite " November 24, 2023 5.0 Pros This is my all-time favorite app to track employee info and times! Cons Not a single thing. I love it. Never a single issue Review Source CW Chandler W. Account manager Renewables & Environment Used the software for: 1-2 years ### "Easy to use clock management" December 20, 2022 5.0 Pros The way I can manage my employees with ease. I can see their timecards, time off requests, and pay rates in one place. It makes it easy to manage that I have enough employees in the office at all times. Cons Punch requests can prove difficult to revise if mistakes are made on timecards. Review Source Response from Paycom January 5, 2023 We're glad our app has eliminated tedious HR and payroll processes and simplified the employee experience for your organization. Your feedback is important to us, and we'd like to learn more. Contact us at feedback@paycomonline.com, and someone from our team will be in touch. VR Verified Reviewer CEO Internet Used the software for: 1-2 years ### "best platform for employee data management" January 7, 2023 5.0 paycom is a reference application for employee data management,with very good features I recommend it Pros Paycom allows for the efficient consolidation and tracking of individual employee data. It also reduces employer liability and saves time. Cons it is a very practical tool easy to use there is nothing bad to say about this application Review Source Response from Paycom January 12, 2023 It's great to know our products have consolidated and improved employee data management for your organization. We look forward to more years of partnership, and we appreciate your advocacy! TA Tara A. Used the software for: 2+ years ### "The very best company for all HR and Payroll needs!" December 19, 2018 5.0 Pros I have found that everything you need within the HR world is right at your fingertips with Paycom. Now that we use Applicant Tracking and Document and Task Management, our onboarding process has been simplified for our new employees, our supervisors and myself. The ease of use within the entire system makes my job much easier. Cons The only thing I can think of as a suggestion is that Paycom have an interdepartmental communication system be in place so that supervisors and employees can message each other within Paycom. Review Source Response from Paycom December 20, 2018 Tara, thank you so much for the review! We're so happy we can help make your job easier. Please let us know if there is anything else we can assist you with! BC Brian C. VP of Administration Machinery Used the software for: Less than 6 months ### "Good Product" February 24, 2020 4.0 Electronic onboarding has been a big hit for us. Also the ability to eliminate manual entry on the payroll processes have helped make us more efficient, providing available time for other non-urgent but important projects to get completed. Pros This software took us from the paper world to the electronic world so it was revolutionary for us. The software can be customized to meet your needs. We have a lot of nuances in our company that created some challenges and we were typically able to find a work around to make it work like we were accustomed. Also, our dedicated Transition Specialist was awesome and continues to work very hard to meet our needs. Cons With any major transition there are challenges to overcome. The actual transition is the part I liked the least. Long hours of prep and testing. There are a couple of minor things that won't work quite the way I want them to, but we have found ways to work around them. Reason for choosing Paycom The sales staff did a great job of convincing us and the software seemed to meet our needs. Some of the others were more than we need and some didn't seem as robust as what we wanted. Review Source Response from Paycom February 27, 2020 Brian, thank you for the nice review! We are thrilled you are enjoying your Paycom experience and that our software has helped free up time for your team! JS Jeanean S. Executive Director Non-Profit Organization Management Used the software for: 2+ years ### "Paycom is the most efficient, innovative and trustworthy resource for our payroll and human resource" July 12, 2017 5.0 Our most valuable asset are our employees. For a payroll and benefits administrator, Paycom puts customer first in taking care of employees with efficiency and protects our business in the ever-changing world of government regulations and taxes. The employees love Paycom because they have access to their account 24/7 for their own peace of mind as well as great tools such as vacation requests and proof of income verification when they are making exciting life changes such as buying a car or house. Thankfully our payroll taxes, healthcare regulations, and complicated government reporting is all handled by Paycom, providing the assurance that our business is 100% compliant. With Paycom, doing payroll and implementing benefits such as vacation accruals, pension plan contributions, and health benefits is very simple to administer freeing up time to focus on our organization's growth. When adding a new feature or benefit, Paycom's customer service is amazing! Our professional account representative is friendly, helpful and efficient. Paycom is also continually providing great training and updates on new features that are available. In a quick minute or two, I have learned valuable information on how Paycom is doing, even more, to stay ahead of client's needs and wants by continuing to be innovative and an invaluable resource. Paycom has been the best company decision for us! Review Source Response from Paycom July 17, 2017 Thank you for the review! We're so happy to hear that your employees are happy with our self-service solution. Philip C. Legal Services Used the software for: ### "The Very Worst Platform for Managing Payroll and HRI" March 7, 2015 1.0 I have found Paycom representatives completely apathetic in their approach to customer service. Their lethargic responses (if they bother) to essential concerns and needs related to jurisdictional nuances around pay rules and time keeping is unacceptable. Their inability to customize their system to any jurisdiction outside of Texas (which has the simplest of labor laws) is epic. I wouldn't use them and my company will likely stop using them sooner than later. Lord, hasten the day!!! Pros None. They make big promises and put in ZERO effort. Cons Everything. From their inability to customize according to business needs, to their deplorable customer support. Review Source Response from Paycom March 13, 2015 Philip, We appreciate you bringing this to light and have addressed your concerns internally with our supervisors and specialists. Your specialist has reached out to your organization to schedule additional trainings regarding our applicant tracking application. We pride ourselves on being a leader in customer service and will do whatever it takes to rectify the situation. For time keeping and pay rules, we are able to handle all jurisdictional nuances that arise. Because we have clients across the country and in an array of industries, our system is customizable to the individual needs of our clients. We are happy to assist further. Feel free to reach out to a payroll supervisor if any issues persist. AM Andrew M. Prepared Foods Lead Coordinator Food & Beverages Used the software for: 6-12 months ### "Paycom is great for your HR needs" December 10, 2018 4.0 Pros Paycom is like a one stop shop for your HR needs. It makes it easy to manage your work schedule/paycheck deductions/benefits/trainings as an employee and as a manager. I have used this numerous times to check to see when I am next working if unsure. With the ease of a few clicks I am able to adjust my paycheck deductions when necessary without having the hassle of paperwork or going to an HR office. I am able to clearly see which training I need to complete, and get a little notification for anything I have left to get done. I really enjoy being able to have all of these documents online in one place online, rather than having to access multiple sites, or have a physical pile of paperwork. Cons I don't really have cons for this software. It took me about a half hour to become completely accustomed to using the site. Review Source Response from Paycom December 20, 2018 Andrew, thank you for the wonderfully detailed review about the features of the Paycom solution! We're happy to partner with you and your organization. BD Brandi D. Scheduling Coordinator Hospital & Health Care Used the software for: 1-2 years ### "Gets The Job Done!!!" April 3, 2024 5.0 Pros Easy to use and navigate the site. We use paycom for our Anesthesia Group anhd we love it Cons Nothing. I love it. We use two Programs for payroll, paycom and Qgenda and Paycom is so much easier to used and Qgenda is so expensive Review Source Response from Paycom April 4, 2024 We're glad to hear you and your organization love Paycom, Brandi! It's especially great to hear you find it convenient and easy to use. We appreciate your 5-star review! PH Paula H. Shift manager Restaurants Used the software for: 2+ years ### "Easy and reliable payroll portal " August 28, 2022 5.0 Pros The ability for employees to update their own accounts at any time Cons Overall the product is seamless and works excellent Review Source Response from Paycom September 7, 2022 It's great to know that our employee self-service software has been a positive addition to your organization. Thank you for your review, Paula! RP Ryan P. HR Retail Used the software for: 1-2 years ### "Former Paychex Customer " March 30, 2018 4.0 Pros Robust Reporting Benefit Module is easy to use. As a client, you can manage your own benefit plans with just a few clicks of the mouse. Payroll budgeting tool allows a budget to be set, managers can request the increase by individual. You can get as intricate with this as you'd like. Cons There are a few simple things that your assigned payroll specialist needs to be involved in that seem silly: - You can't delete a custom report that you created, you have to email your payroll rep to remove this. lame. - You can't void a manual check that you printed, you have to email your payroll rep to void this. lame. The good news is that the payroll specialist teams are responsive, compared to other HRIS platforms I have used. Review Source Response from Paycom April 5, 2018 Ryan, welcome to Paycom. We're happy to have you and are happy to see that you are happy with both your support and our solution. We appreciate your feedback and will share it with our product team. Please feel free to share any other feedback or suggestions you may have with your Paycom specialist. Thank you for the review! TK Tina K. Histology Technician Hospital & Health Care Used the software for: 1-2 years ### "Tina's Review of Paycom" March 17, 2023 5.0 Pros I found it very straightfoward and easy to figure out. Cons I can't say I didn't like anything about Paycom. Review Source Response from Paycom March 21, 2023 We're thrilled you've found Paycom easy to use, Tina! Thank you for the great review. DM Dwight M. National Broker Manager Transportation/Trucking/Railroad Used the software for: 2+ years ### "Great system for viewing my paystubs early!!" July 22, 2021 5.0 Works fantastic, view paystubs early! Pros I love that i can access my pay stubs before my actual pay day! it brings a little bit of excitement as I am in sales. Its always exciting to see what the final pay out will be for pay check and commission. Cons Honestly, everything works great with Paycom, ive been with my company for five years and i have never experience any difficulties with paycom Review Source Response from Paycom July 23, 2021 We're thrilled to hear our software has enhanced your company's abilities to access your paystubs! Thank you 5-star review. VR Verified Reviewer Executive Assistant Medical Practice Used the software for: 1-2 years ### "Amazing for small businesses" November 8, 2018 5.0 Pros The set up team was great and it is fairly easy to navigate right off the bat Cons The reports are hard to pull, especially if you would like something specific. Have had to call customer service multiple times to find out information. Review Source Response from Paycom November 16, 2018 Thank you for your review and feedback. If you have any questions regarding reporting, please reach out directly to your dedicated Paycom specialist for support. We look forward to hearing from you. TF TS F. President Retail Used the software for: 2+ years ### "Nice appearance and deceiving sales process" May 10, 2018 2.0 Avoid Pros report writing is good. Fairly easy online interface. They are very nice before implementation and express confidence before things get going. I think the employees are good, but the management systems at Paycom do not allow the people to really take care of the customers. Cons Sold us things which do not work For us, the system did not work well. We pay commissions but in Paycom the sales numbers count as hours. So we had inaccurate hours for empployees Major problems with ACA data not updating as it should. They did not take accountability for setting up the W2s correctly. Review Source Response from Paycom May 18, 2018 We’re sorry to hear that you were unsatisfied with your experience with Paycom. Our goal to provide both top shelf service and technology for our clients, whom we consider valued partners. Your success is important to us and we would like to connect with you regarding your review feedback. BS Benjamin S. Marketing Coordinator Real Estate Used the software for: 2+ years ### "Effectively Manage Employee Payroll, Benefits & Continued Learning Tasks" July 15, 2021 4.0 Overall, Paycom is the ideal employee HR platform for our company - easy to use, access and build out. Paycom offers a lot of insight for the end-user into payroll, benefits, continued performance plans, and more, all in an easily navigable interface. We love Paycom! Pros Paycom has a great, easy-to-use interface, especially for the end-user. The paycom interface lays out large tiles and sub-headers the major areas a user would want to access, including Time-Off Reauests, Payroll and Benefits., as soon as one logs in. Making Time-Off Requests is simple and pain-free, as well as clocking in/out. We also enjoy the ability to utilize the Paycom iOS app! Cons Paycom currently doesn't integrate with our current LMS, which we have to log into a different platform to access, but that is not a huge issue - more of a "would be nice" request for the future. Review Source Response from Paycom July 19, 2021 It's great to hear you are enjoying Paycom and the mobile app for your employees! If you have any additional feedback feel free to reach out to your dedicated specialist or our team at feedback@paycomonline.com. Thank you! KM Kimberly M. Stewardship Coordinator Fund-Raising Used the software for: 6-12 months ### "Time Keeping Made Easy" November 18, 2022 5.0 Pros I like that as a remote worker and someone who travels a good bit for work that I can log in from anywhere Cons Approving of my timecard has to be done on a desktop. Causes a little delay Review Source Response from Paycom November 28, 2022 We're delighted that our product has given you convenient access to your important information from anywhere! We appreciate your feedback and advocacy for Paycom. VR Verified Reviewer Principal Scientist Food Production Used the software for: 2+ years ### "Terrible HR software" November 25, 2020 2.0 Terrible. There have got to be more modern and intuitive HR softwares out there. There has to be. Pros I guess having any HR software is better than paper forms? That's the only positive I can think of Cons Outdated and clunky, unintuitive. And the worst thing is the account management. Look forward to constantly changing your password every quarter because the system wants to be so secure it even keeps you out, except it's not designed for actual humans Review Source Response from Paycom November 30, 2020 We're sorry you're unhappy with your experience and we'd like the opportunity to learn more. Please contact us at feedback@paycomonline.com and a member of our team will reach out to you. AM Andrea M. Teachers assistant Education Management Used the software for: 1-2 years ### "Procom " December 3, 2021 5.0 Really easy software to use Pros It was very easy to clock in and out for work, in addition to request time off from work. Cons I don’t have any complaints . It was a great piece of software to use . Review Source Response from Paycom December 7, 2021 We thank you for your 5-star review, Andrea! We're thrilled to see that our world-class software has made clocking in and requesting time off easy. CR Carol R. Administrative Assistant Information Technology and Services Used the software for: 6-12 months ### "Great Payroll App" December 14, 2023 5.0 I have had a very positive experience with Paycom since the company instituted it as our payroll program Pros The fact that I am able to take care of all my payroll needs in one place. From reviewing and authorizing my paycheck to competing company and tax forms it is all in one program. Very user friendly Cons I have no complaints about this program. Switched from [Paycor](https://www.capterra.com/p/133745/Paycor-Perform/) There were issues with setting up the program and subsequent employee use Review Source Response from Paycom December 15, 2023 Carol, we're so glad to hear you have all your payroll needs in one place! Thank you for your partnership and for leaving us a 5-star review! Justin P. Fitness Center Associate Hospitality Used the software for: 6-12 months ### "My time using PayCom came with no complaints as an everday user!" September 11, 2019 5.0 Honestly it's great for what you asking it to do. It won't cook a full course meal for you but it will handle most things from signing in to checking pay stubs for all employees. Pros My time at the using Paycom at this job was only about 8 months but it's functionality was tremendous, especially compared to other employer's software. Cons I had some problems signing in at times because of the required password change it makes you do every so often and customer service was the least bit of helpful (but it might have been a one time thing) Review Source Response from Paycom September 26, 2019 Justin, we appreciate your 5-star review! VR Verified Reviewer Salesforce Developer Legal Services Used the software for: 1-2 years ### "Easy to use" September 22, 2020 5.0 Pros So easy to use from day one. I was able to quickly and successfully use all the features of the app in a short period of time. Cons Slow network traffic at peak hours, nothing too sever, just a few seconds waiting to load around 8am and 5pm Review Source Response from Paycom September 29, 2020 Thank you for the 5-star review! We're happy our software has been easy to use. VR Verified Reviewer Area Manager Recreational Facilities and Services Used the software for: Less than 6 months ### "Promising, but has a long way to go" May 7, 2022 2.0 I avoid using it whenever I can Pros Combines a lot of useful features in one (theoretically) convenient location Cons Schedule can’t do time zones, which is frankly embarrassing. Useless for a company that does work in more than one time zone. UI is ugly and clunky. Difficult to find what you’re looking for. Review Source Response from Paycom May 9, 2022 We work hard to create a positive experience for every Paycom user and would like to help. Our scheduling feature does not require a specified time zone as the time listed for an employee to start and end their shift would apply regardless of their location. Regarding notifications sent to employees, the time zone can be selected by a client user during setup. If you need assistance with this setting, please connect with your dedicated Paycom Specialist. If you need further help, feel free to reach out to our team at feedback@paycomonline.com and we're happy to assist. Talk to a Capterra advisor for free and get results within 15 minutes.