# Page 34 | Paycom Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 34 - Is Paycom the right Workforce Management solution for you? Explore 1280 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/130949/Paycom/reviews --- Paycom 4.4 (1280) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Page 34 - Reviews of Paycom ## Showing most helpful reviews Showing 826-850 of 1280 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use IO Irene O. Office Manager Food Production Used the software for: 2+ years ### "Paycom Review" August 4, 2022 4.0 Satisfactory Pros Ease of use when running payroll, on-boarding, and human resources products. Cons Employee keep getting locked out of their personal accounts. Review Source Response from Paycom August 9, 2022 Paycom dedicates itself to making payroll and HR processes the most reliable and user-oriented in the industry. We appreciate your feedback and review, Irene! Chasity L. Store Manager Retail Used the software for: Less than 6 months ### "New user" September 11, 2019 3.0 Overall most of it is very easy to use . There should be a simpler scheduling method because it is was too time consuming to try and use Pros I like that it is very easy for my employees to send a request off and for me to easily receive it and approve or deny it .It is also very easy to fix time cards and view clock in and out times. Cons I don’t even use The scheduling part of this software. It makes no sense. Also the clock in time doesn’t match the time on my computer sometimes. Lags a little and I don’t like that it has seasonal employees not with the regular employees so approving time cards is a little tricky. Review Source Response from Paycom September 26, 2019 Chasity, we are sorry to hear you are having issues with the scheduling functionality. We encourage your HR/Payroll team to reach out to your Paycom specialist for further assistance. VR Verified Reviewer Operations Manager Information Technology and Services Used the software for: 2+ years ### "Paycom Service Review " May 20, 2020 5.0 Paycom helps solve issues with accurately tracking accruals including PTO and vacation time. Paycom has also solved the issue with benefits enrollment. Enrolling in benefits is much simpler with Paycom. Pros Paycom is overall a very user friendly platform. The layout for Paycom is easy to follow and organized well. I like how the areas such as time clock, benefits, documents, etc. are separated so you don't have to search hard. Cons As someone who onboard/trains new hires, it is always a challenge to log in initially, reset password, and update the username. We always face challenges with this including being quickly locked out of the account. Review Source Response from Paycom May 28, 2020 We're thrilled you are enjoying our products! We appreciate your feedback, and we will be sure to share this with our team. Feel free to share any other enhancements you would like to see from us with your dedicated specialist or with our team at feedback@paycomonline.com. BK Beatrix K. Director of Fiscal Operations Non-Profit Organization Management Used the software for: 6-12 months ### "Great product" February 27, 2020 5.0 Very professional and helpful team, extremely easy to use, great customization. Pros Ease of use, streamlined and automated processes, communications bridge between payroll system and benefits brokers. Cons It took a long time to set up, but, honestly, it was time well spent because it ensured that we customized it to our needs. Alternatives considered [UKG Ready](https://www.capterra.com/p/198579/UKG-Ready/)[Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)[Paylocity](https://www.capterra.com/p/86714/WebPay/) Reason for choosing Paycom Best value for the money, and their outstanding customer service. Review Source Response from Paycom February 28, 2020 Thank you for the 5-star review, Beatrix! We really appreciate when our clients share their experiences! Thank you for choosing Paycom! LB Louis B. Director of Technology Consumer Services Used the software for: 2+ years ### "A must have" July 21, 2022 4.0 Pros We love Paycom but I don't think we are utilizing all of the features. Easy to work with. Cons As stated above, we are not using all of the features to make it even easier. Review Source Response from Paycom July 25, 2022 Paycom has so many features designed to make work life easier all the way around. We hope that you continue to utilize more features to minimize the use of outdated payroll processes and get back to doing more of what you love, Louis. Thank you for leaving us a review! GS Gloria S. Sales representative Retail Used the software for: Less than 6 months ### "Paycom I love " August 29, 2022 5.0 I enjoy using this app Pros Every lay out very easy to read and follow thru Cons The only thing is Bluetooth has to be on in order to clock in local Review Source Response from Paycom September 7, 2022 We're glad you're enjoying Paycom, Gloria! Thank you for leaving us your feedback. JB Jesse B. AVP Technical Solutions Marketing and Advertising Used the software for: 2+ years ### "Paycom offers a lot of features" December 6, 2019 3.0 While there are better options available, Paycom is a powerful suite that has been reliable and useful. Pros Paycom can do a lot of different things if its configured correctly. It offers some useful integrations and can make a lot of the workflow side of things easier. Cons There's a simple lack of fluidity to just about everything. The interface is inconsistent and shows signs of several incomplete re-skins. Jumping between sections is literally accomplished by logging into a completely different interface with different credentials. Review Source Response from Paycom December 10, 2019 Thank you for the review, Jesse! We appreciate you sharing your experience and feedback. We value each user's experience and want to ensure that we are always providing our users with a 5-star experience. We will be sure to share your thoughts with our team. If you have additional feedback that you would like to share, please reach out to us at feedback@paycomonline.com. JV Joel V. District Manager Retail Used the software for: 2+ years ### "Review of Paycom" May 6, 2021 5.0 My overall experience with Paycom is amazing! I've been using Paycom for about 8 years now and have never had an issue. I would recommend this software to anybody who needs to keep their employees records in order. Pros I like how easy it is to review my employees timecards. The setup is easy to use and never have to reach out for support. All the instructions I need can be found on the site. Creating PAFs are easy and I like that I can create them in batches. This saves me a lot of time! Cons There is nothing to complain about with Paycom. The interface is user friendly, I can find everything I need with a press of a button. This software make my life less stressful. Review Source Response from Paycom May 10, 2021 Thank you for the 5-star review! We enjoy hearing from clients how our single-database solution has helped them streamline processes. Feel free to share any enhancements you'd like to see with our team at feedback@paycomonline.com. VV Vyasraj V. Data Scientist Retail Used the software for: 6-12 months ### "Goals review in Paycom" February 22, 2021 5.0 I am satisfied with the current set of features. Pros The notifications and employee portal are all brilliant with good features but there are some improvements that can help everyone. Cons Say for example, I have 5 reportees and they enter their quarterly goals. What I see right now is that I have to manually view and approve each goal one by one - meaning I have to manually view and approve 100 goals. That is tedious !!! There is not a particular way to select all goals from a particular employee and approve them all at once. This option of selection of goals or leaves - to approve all at once can be a good option. Review Source Response from Paycom March 9, 2021 Thank you for the review! We're happy you're enjoying our software. We're interested in learning more about your feedback. Please feel free to reach out to us at feedback@paycomonline.com. JH Jeannie H. Managing Partner Used the software for: 2+ years ### "We have been very happy with our Paycom experience for the last 4+ years! " August 17, 2017 5.0 Pros Internally it is very friendly and we excellent response time with our designated representative when issues arise. Highly recommend this product for these two important reasons! Cons Overall we are very happy but one consistent issue we have is our temps get confused with the language for adding their hours. We consistently have questions regarding what punch and punch pair mean. Only other recommendation we would have is for less steps and tasks for document management. Review Source Response from Paycom August 18, 2017 Jeannie, Thank you for your review! We will be sure to share your feedback with the product team. Please contact your Paycom specialist if you require additional assistance. We're happy to work with you! VR Verified Reviewer Contract Renewal Specialist Information Technology and Services Used the software for: 2+ years ### "Paycom from a user perspective." August 30, 2019 5.0 Training is on-demand and easily worked around my job responsibilities. Tax documents, current and previous, are always available. Benefits like 401k can be accessed and changed self-service style. Pros Paycom software is very easy to navigate through and the package is so comprehensive! Everything I need in a one-stop shop. Benefits, Payroll, Training.. Cons I have used Paycom for more and more always increasing capabilities and have had zero problems with Paycom. Review Source Response from Paycom September 3, 2019 Thank you for the 5-star review! JG John G. Manager, Client Relations Information Technology and Services Used the software for: 1-2 years ### "Ease of use, everything I could ask for is in one place" April 5, 2019 5.0 Paycom gives my company the look the feel of a large fortune 100 company with regards to online HR functionality. It was easy and quick to implement and is reliable with almost no latency. Pros Ease of use - everything I need is on one page, clearly defined. From the first time I logged in, It was very intuitive and I've almost never had to ask HR or a coworker for assistance. Cons It took me a little while to figure out how to edit and manage my hourly employees time cards in the system - however, that could be more a function of my companies limitations and restrictions. Review Source Response from Paycom April 9, 2019 John, thank you for the 5-star review! We are happy to hear you find Paycom easy to use. CC Clinton C. Equipment Tech Entertainment Used the software for: 1-2 years ### "Gets the Job Done" December 5, 2019 3.0 As an employee it's a mixed bag, though it does get the job done. Pros Use across multiple devices is fun, the fingerprint integration with the mobile app makes logging in much easier, a lot of functionality in one place. Cons If your internet connection isn't amazing, the app can be a bit unreliable. It's tough to see when things save. The funtion for fixing punches is very unintuitive. Review Source Response from Paycom December 6, 2019 Clinton, thank you for the review! We are thrilled that you are enjoying your Paycom experience! We appreciate your feedback regarding punch changes and will be sure to share this with our team. If you have any additional feedback, please feel free to let us know at feedback@paycomonline.com. VR Verified Reviewer Maintenance technician Religious Institutions Used the software for: 2+ years ### "Great app and easy to use " December 29, 2020 4.0 Pros Very easy to use I really like the biometric scanner for logging in. Cons Would like to see an am/pm option when entering in hours but have gotten use to using military time. Review Source Response from Paycom December 31, 2020 Thank you for your review and we're happy to hear you find our software easy to use! We also appreciate your feedback and will share it with our team and encourage you to share any additional enhancements you'd like to see with your dedicated specialist or with us at feedback@paycomonline.com. EB Eric B. Safety Director and HR Administrator Construction Used the software for: Less than 6 months ### "Switched to Paycom" August 13, 2021 3.0 Fair Pros It served the purpose for managing my employees time cards, requests for time off etc... The training videos were helpful Cons I did not enjoy the process of approving "missed punches" it was very clunky in my opinion. It was also difficult to approve requests for time off. In Paycom's defense we just switched from another product so I was still in the learning curve so to speak. Switched from [Paycor](https://www.capterra.com/p/133745/Paycor-Perform/) Our company was merged and the new parent company used Paycom as their HRIS Review Source Response from Paycom August 17, 2021 It's great to hear you're enjoying the easily accessible learning resources we have to offer! We'd like the opportunity to learn more about how we can provide a 5-star experience for you. Please reach out to us at feedback@paycomonline.com. Thank you! VR Verified Reviewer Director of Investor Relations and Human Resources Real Estate Used the software for: 6-12 months ### "Lots of features" October 12, 2018 4.0 Pros Paycom has a lot of features , payroll, benefits, appraisals etc, I like the variety of it! Cons The clocking in system could be better - sometimes we get a little confused by the rounding off metrics Review Source Response from Paycom October 19, 2018 Thank you for the review and feedback We will share it with our product team. Please be sure to reach out to your Paycom specialist if you have any questions or suggestions. We look forward to hearing from you. BH Britni H. sales rep Telecommunications Used the software for: 2+ years ### "Great product" October 31, 2018 5.0 As an employee, it is easy to use and see all of my benefits, pto, beneficiaries, etc. As a manager, very easy to use and make employee changes if needed. Pros Editing time cards is very easy for my employees. Also love that I am able to view my benefits package at any time. Also like that I can log in from anywhere if I need. Cons I have not found anything I don't like about the product. Review Source Response from Paycom November 16, 2018 Britni, thank you so much for the review! We're glad you like the ease and convenience for you and your employees! ML MARTHA L. HR/Payroll Manager Human Resources Used the software for: 2+ years ### "A daily user" January 23, 2019 5.0 I love working with Paycom because it does everything I need it to and it can most times change the system to work better for me and my company. Pros It is easy to learn and offers a one stop shop. Cons Sometimes after an update, the look or placement of a button might be somewhere else or it changes something that used to work well for you. Review Source TM Taylor M. Human Resources Associate Computer Software Used the software for: 6-12 months ### "Great product, Unparalleled service!" December 6, 2018 5.0 Pros Paycom has been one of the easiest implementation processes that I have had in my career in HR. Not only was their team super helpful and knowledgeable about the product, they made Envoy feel important as a client. Coming from a larger payroll vendor previously, we always felt like a small fish in a large pond when it came to the level of service we received. Paycom is a complete 180 from that. Their service is great no matter the ask. Cons I have not found anything that I truly dislike about Paycom. Products can always improve and I don't doubt that they are always trying to make their product better. Review Source Response from Paycom December 20, 2018 Taylor, thank you so much for the review. Your success is absolutely important to us as one of our top priorities. We are happy to partner with you and your organization. VR Verified Reviewer Inspector Environmental Services Used the software for: 6-12 months ### "Simple" September 24, 2019 5.0 Overall it was a good experience and I have no complaints. Pros I like how once I was set up I never had to go back into the app or do anything at all. It is so simple and does a great job in tracking everything. Cons I never had any bad experiences with this software. If anything I would recommend it to anyone wanting to make their accounting easier. Review Source Response from Paycom October 1, 2019 Thank you for the review! VR Verified Reviewer Account Executive Biotechnology Used the software for: 2+ years ### "Looking for Efficiency " July 16, 2020 5.0 Overall, they provide the best solutions in the business. Pros Paycom has allowed us to be more efficient in our areas of HR. In today's world I want fewer technology companies being involved. I like that Paycom is able to meet our needs. Cons For the past 2 years it has been efficient to use. That out weighs any one off that may have come about. Review Source Response from Paycom July 24, 2020 Thank you for sharing your Paycom experience! We are thrilled our products have helped increase efficiency for your company. faith F. Direct care Hospital & Health Care Used the software for: 6-12 months ### "You need this app for your business " November 5, 2022 5.0 Good Pros This is very easy to use and user friendly Cons I wish people could have access to their sick time through the website Review Source Response from Paycom November 7, 2022 We're glad you're enjoying Paycom. If you'd like to discuss your feedback in further detail, reach out to us at feedback@paycomonline.com, and we'd be happy to help. Thank you for your review! NR Norma R. Assistant Manager Real Estate Used the software for: 6-12 months ### "Paycome" October 18, 2023 5.0 Over all experience with Paycom was great. Pros Liked that there was a debit card issued for easy access to funds Cons Did not have any issues with Paycom when used Review Source Response from Paycom October 19, 2023 Thank you for the 5-star review, Norma! We are thrilled to hear that you had a positive experience with Paycom. VR Verified Reviewer Recruiting Manager Staffing and Recruiting Used the software for: 1-2 years ### "Recruiting Manager " June 1, 2020 5.0 Extremely positive experience overall! Pros I really enjoy having all of the necessary access in one place. The system is very easy to use for employees and mobile-friendly. Cons The onboarding process was a little shaky and stands room for improvement. Review Source Response from Paycom June 11, 2020 Thank you for sharing your Paycom experience! We're glad you are enjoying our products. We really appreciate your feedback, and we will be sure to share this with our team! ED Edstell D. In-Take Team Manager Outsourcing/Offshoring Used the software for: Less than 6 months ### "The review of paycom" August 18, 2022 4.0 overall experience is great Pros The software allows you to view the status of other people, raise questions and concerns and can be easily navigated Cons none so far normally paycom looks great with this Review Source Response from Paycom September 6, 2022 Edstell, it's exciting to know that Paycom has increased your visibility and made HR navigation easy! Thank you for your business and review. ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.