# Page 39 | Paycom Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 39 - Is Paycom the right Human Resources solution for you? Explore 1280 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/130949/Paycom/reviews --- Paycom 4.4 (1280) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Page 39 - Reviews of Paycom ## Showing most helpful reviews Showing 951-975 of 1280 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JK Julie K. Accounting Manager Used the software for: 2+ years ### "Paycom has been invaluable to our business. " May 24, 2018 5.0 Pros By taking over the payroll function of our company, Paycom allows us to focus on our business and customers. Cons I have struggled with the reporting function. However, the customer service is exceptional and they will step in and help me whenever I ask. Review Source Response from Paycom May 31, 2018 Julie, thank you for the review and feedback. We are happy you consider us to be a valued business partner. We'll have a member of our team reach out to you regarding the reporting function. We're here to help! AB Anthony B. HR Consultant Human Resources Used the software for: Less than 6 months ### "Paycom complete HRIS and Payroll system" December 22, 2020 4.0 Paycom helps streamline the on-going tasks of on-boarding and HRIS management. The software cuts own time-consuming aspects of people management and has increased the efficiency of the HR and Finance departments. Pros Paycom is an efficient and user friendly HRIS system that includes applicant tracking, on-boarding, payroll, and HR metrics. This is a wonderful, cost friendly tool for small non-profits. Cons The initial set-up is cumbersome and requires a good amount of upfront effort. However, once this process is complete, using the day-to-day programs are fairly easy. Alternatives considered [BambooHR](https://www.capterra.com/p/110968/BambooHR/) Reason for choosing Paycom Paycom offered a better price, and had less "frills" than Bamboo. Review Source Response from Paycom December 24, 2020 Thank you for the review and feedback! We're thrilled you find our software easy to navigate. Please share any enhancements you would like to see from us with your dedicated specialist or with our team at feedback@paycomonline.com. HL Heather L. Communications Specialist Non-Profit Organization Management Used the software for: 1-2 years ### "Really easy to use!" March 28, 2019 5.0 Pros The ease of requesting days off so that my supervisor can see it immediately. Cons I would prefer the time stamp feature to be able to just "clock in" by pushing a button and then clock back out again. Since I have to actually enter the time I don't feel like it makes that option worth using. Review Source Response from Paycom April 1, 2019 Heather, we love to hear you are enjoying your experience with Paycom. We appreciate your 5-star review! CA Celia A. HR Director Electrical/Electronic Manufacturing Used the software for: 6-12 months ### "You get what you pay for" July 25, 2018 2.0 Pros The employee self serve is easy to navigate however module not offered in other languages as promised. Cons Over promised and under performed. You definitely get what you pay for. I would never recommend this HRIS system to anyone. It is inexpensive but we've had several issues with Health insurance, Cobra 401(K). It's not worth the headache. The ONLY way I would recommend is if a company needs a BASIC HR system for time keeping and running basic labor reports. Review Source Response from Paycom August 9, 2018 Celia, we’re disappointed that you are not completely satisfied with your experience with us and appreciate you bringing these concerns to our attention. A member of our client support team will connect with you to address your feedback. We look forward to the opportunity to work with you to resolve any concerns you may have. VR Verified Reviewer Teaching Artist Performing Arts Used the software for: 6-12 months ### "If I could give it a Zero...I would" December 21, 2018 1.0 Pros Nothing. I have had nothing but problems with this app and website. Cons It is so complicated to use this app or website. The worst part is that every month it signs me out completely and just to log back in, but my security questions never seem to work. Review Source Response from Paycom December 31, 2018 We're sorry to read you are unhappy with your experience. For assistance with login matters, please reach out directly to your HR/payroll team. They can also reach out to their dedicated client support specialist for any assistance. Here is additional information: http://paycom.com/contact-us/tips/ LV Lester V. Coordinator for OK Religious Institutions Used the software for: 2+ years ### "Paycome - making Payroll/HR simple and easy" May 5, 2018 5.0 Pros I like the single system approach where I can access all features with a single log-in. The ability to access the simple platform via remote app really enhances the experience. Cons Company should continue to look for ways to enhance the speed of the app. Any additional functionality that can be added in terms of accessing supervisory functions would also be a welcomed addition. Review Source Response from Paycom May 16, 2018 Lester, thank you for the review and feedback. We will share it with our product team. Please don't hesitate to reach out to your Paycom specialist if you have any questions, feedback or ideas. We look forward to hearing from you. JD Justin D. Consultant Accounting Used the software for: 1-2 years ### "Great!!" November 20, 2023 5.0 Pros For a smaller company like ours, it did everything we needed to stay organized. Cons So much you can do from an admin side but as a user, it was great. Review Source Response from Paycom November 21, 2023 We're happy to hear you've had a positive experience with our product, Justin! It's especially great to know Paycom has helped your organization stay organized. Thank you for the positive review! VR Verified Reviewer Account Manager Used the software for: 1-2 years ### "Easily accessible HR info" March 14, 2018 4.0 Timecard info, PTO accruals, PTO requests, holiday info, tax info, W2 adjustments, training videos Pros Paycom makes it really easy to find employee info (about timecards, time off, accruals, tax info, etc). It's really nice that way because now we can get all that info ourselves rather than bombarding them to look up specific info for us. Cons The training is a little obnoxious. It's really nice that it's housed in the system. So, you can just watch the video and learn how to use it on an individual basis. But it's a training video. And it's obnoxious. Review Source Response from Paycom March 26, 2018 We appreciate the review! We'll share your feedback regarding the training video with our training department. We also encourage you to share your feedback regarding the training videos with your Paycom specialist. Thank you. AW Allison W. HR Business Partner Hospital & Health Care Used the software for: Less than 6 months ### "From an HR perspective " January 13, 2021 3.0 Pros It is nice to have an actual HRIS system. Cons The customer service has been difficult to work with. They do not respond promptly or provide solutions quickly. The reporting feature is very basic and is not easy to navigate or export. I have to piece different things together to get what I need. Switched from [Oracle PeopleSoft](https://www.capterra.com/p/155958/Oracle-PeopleSoft/) Changed employers. Review Source Response from Paycom January 26, 2021 We appreciate your feedback and are committed to continuously improving our software and service. We reached out to your specialist who mentioned you had a great meeting last week. If you need further assistance, please email us feedback@paycomonline.com. VR Verified Reviewer Account Executive Computer Software Used the software for: 1-2 years ### "best experience at any company so far" December 17, 2018 5.0 Highly recommend this platform! As a start-up we're using technology optimized across our digital stack and extremely pleased with the results Paycom gives me as an employee Pros \-easy to navigate (HUGE plus) - if you've struggled with other benefits tools (used Kronos in the past) the UI is very easy to navigate, everything is placed in a very organized and neat layout -mobile app offered - pretty efficient and have used it when needing to work remote/request a sick day Cons \-no real complaints - it does what I need and I've been very satisfied. security was a bit tedious when setting up, but I'd be concerned if it were too easy Review Source Response from Paycom December 20, 2018 Thank you for the review and recommendation! We're glad to partner with you and your organization. DC Diana C. HR Assistant Used the software for: 6-12 months ### "Paycom fits all our needs for an HRIS system" December 21, 2017 4.0 Pros Easy to manage once you learn the system. The reporting function works well. It is easy to create customized reports. Support personnel are great! They are available to either do something for you themselves, or walk you through how to do it. Our support person and her team are easy to talk to, know their customers, and are good at coming up with solutions to questions or issues. Cons Manuals are written for somebody who already know how to use Paycom. Manuals need to be written from the perspective of somebody who has never used Paycom. Review Source Response from Paycom December 22, 2017 Diana, thank you for the review. We're happy to read that you find the system easy to manage. If you ever need anything, please reach out to your Paycom specialist. We're here to partner with you. AW Anya W. HR Analyst Insurance Used the software for: 6-12 months ### "We implemented Paycom 11 months ago....so far we love it!" August 2, 2017 4.0 We utilize everything with the exception of the recruiting module...hopefully when our current ATS contract expires we will also move to use this module with Paycom as well. Pros From the employees to our managers, to the systems admins we all agree the system is easy to use! I also love the fact that there is an instruction for just about every function in the system. Tis is super useful when training new supervisors/managers and staff. Cons I don't like the fact that the employee orgs are not readily available and built into the system. I see there is a new feature for this and I am currently working through the steps to activate this feature. Review Source Response from Paycom August 3, 2017 Thank you for the review! If you need any assistance setting up new features, please let your Paycom specialist know. SA Salvador A. account assistant Insurance Used the software for: 6-12 months ### "Paycom review" May 28, 2019 5.0 Overall experience with the system is great. Definitely also like the app that can be used on my phone. Pros I like the ability to fix my own punch in and out times and all that my supervisor has to do is approve them, That is a time saver. Cons when logging in I cannot have my password be saved so I have to enter it every single time. But it's not that big of a deal it's just would save a little bit of time. Review Source Response from Paycom May 29, 2019 Salvador, thank you for the 5-star review! We're glad you find Paycom very user friendly. We'll also be sure to share your feedback with our product team! JH Jennifer H. HR Admin Primary/Secondary Education Used the software for: 2+ years ### "Awesome Reports" October 16, 2018 2.0 Pros The reporting feature in Paycom is one of the best I have worked with. Especially the advanced reports. Cons Navigation. There was much information that should be grouped together that was spread out across numerous tabs. Review Source Response from Paycom October 19, 2018 Jennifer, we appreciate your feedback and are glad you love our reports. We'd like to learn more about your feedback and encourage you to reach out to your Paycom specialist. We look forward to hearing from you. CS Chris S. Director - Infrastructure & Cybersecurity Oil & Energy Used the software for: 1-2 years ### "Best user experience PERIOD!" January 30, 2019 5.0 Pros We have been using the system for over one year now and it has consolidated several different systems into one place. It has enabled us to be able to organize all of our employees and contractors into one system. Expense submittal and approval is the simplest I have ever used. The Time Sheet is simple and straightforward. Cons We should have added more periodic refresher training as with a high turnover rate our people are not always up to speed. I am not fond of the document management piece but I do not have to use it often enough to really dig into it. Review Source Response from Paycom February 5, 2019 We're so happy to read you find Paycom easy to use. We will share your feedback regarding training with your client support team and a member of the team will follow up. jT john T. Account Rep Transportation/Trucking/Railroad Used the software for: 2+ years ### "Paycom Time clock" October 26, 2018 3.0 Pros I liked being able to clock in and out from my computer every day Cons I didn’t like the function used to request time off Review Source Response from Paycom November 16, 2018 John, thank you for the review and feedback. We will share it with our product team. AW Ashley W. server Food & Beverages Used the software for: 1-2 years ### "Paycom" November 25, 2018 5.0 I love paycom its the best software I used Pros i like that you can view or print paycheck stubs and see how many hours you worked Cons I don't like how it keeps asking security questions when you log in Review Source Response from Paycom December 20, 2018 Ashley, thank you for the review and feedback. We recommend setting up one of the quick login options such as the 4-digit PIN, fingerprint or facial recognition to improve your login experience. David D. pres Marketing and Advertising Used the software for: 1-2 years ### "Paycom has many options and is cost efficient." August 31, 2017 5.0 Pros We are pleased with the many options that Paycom offers. They are budget friendly in their billings and we are very happy with their customer service that goes above and beyond. Cons We would prefer that they offer legal advice options to smaller businesses relative to human resources. Review Source Response from Paycom January 30, 2018 Thank you for the review. We've shared your feedback with our team. VR Verified Reviewer Brand Partnerships Manager Food & Beverages Used the software for: 6-12 months ### "Paycom is the easiest employee management system I have ever used." March 16, 2018 5.0 When doing taxes this year, the instructions for acquiring your W2s wasn't as simple as I assumed it would have been. Pros The simplicity of the dashboard is extremely necessary for offices with a lot of employees. Insurance, taxes, pay stubs can be complicated--and this system makes it very easy. Review Source Response from Paycom March 26, 2018 Thank you for the review! We will share your feedback regarding the year end instructions with our team. We also encourage you to share your feedback with your Paycom specialist. We'd like to know how we can earn a 5-star rating in every category. We look forward to hearing from you. HL Holly L. Internet Manager Automotive Used the software for: Less than 6 months ### "Easy to look at deposits" November 3, 2022 5.0 Pros I love that you can easily look at how much money will go in your account. You are also able to put more than one bank to send your money. This is convenient to do by yourself vs. having to reach out to HR everytime you want to switch banks. Cons I do not like that there is a lot of buttons and little training on what they do. Review Source Response from Paycom November 17, 2022 We're glad you found this experience beneficial! With Beti®, Paycom provides employees with visibility and control over their payroll before payday. We recommend getting in contact with your HR department for further training. Thank you for your review, Holly. SS Scott S. Owner Insurance Used the software for: 2+ years ### "Wonderful technology and excellent service when needed..." May 14, 2020 5.0 Awesome Pros Very easy to use and for my staff the change was a non-issue Cons Just took me (not a techie) a little time to learn but the service, coaching and hand-holding from Paycom has been magnificent.. Reason for choosing Paycom mentioned above Review Source Response from Paycom May 18, 2020 Scott, thank you for sharing such a kind review! We're proud to continue serving you and your organization! CM Colby M. Used the software for: 1-2 years ### "Paycom, My HR Partner" January 17, 2019 5.0 Pros Paycom helps to make payroll and benefits administration the easiest part of my job! Also, makes all reporting and auditing a breeze. Cons To learn all the capabilities that Paycom has to offer, regularly participate in the free trainings that Paycom provides. Review Source Response from Paycom January 18, 2019 Colby, thank you so much for your review. We will share your feedback with our product team. JL Jenna L. Front Desk Associate Non-Profit Organization Management Used the software for: 2+ years ### "Great All In One System!" August 15, 2022 5.0 Pros Probably the best thing about Paycom is it's mobile capabilities. The easy of being able to check what you need when you need it is super helpful Cons I do not have any cons about this software. I think it's a great resource for what it's made for. Review Source Response from Paycom August 18, 2022 We're happy to hear that our app has made accessing your information more convenient, especially with how busy managing a non-profit must be. We're so thankful to have clients like you, and we're excited to continue our partnership and eliminate more unnecessary payroll and HR processes for your organization! Linda M. M. HR Director Used the software for: ### "Paycom is the best! Hands down! " January 20, 2015 5.0 The customer service is beyond words! I have never been unhappy with them! You have a dedicated client services representative from a local perspective and you have a dedicated client service representative on the platform itself! I feel I have great friends at Paycom! I am one of their biggest fans! Go Paycom! Pros Everything! They are cusomter focused! They are the most personable vendor I work with! They obviously know what they are doing when they train their representatives! Cons Typically the client service reps are so good they end up getting promoted to a management level! That means you have to break in a new rep! It use to bug me but each one is better and better! Review Source Response from Paycom January 30, 2018 Thank you for the review! HM Hector M. Recruiter Staffing and Recruiting Used the software for: I used a free trial ### "Awesome Payroll Application" November 10, 2023 5.0 Pros How easy it is to use and navigate for me and my employees. Cons I haven't really ran into any frequent issues. Review Source Response from Paycom November 15, 2023 We're happy to hear Paycom has been easy to use for you and your organization! Thank you for the 5-star review, Hector! ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.