# Page 4 | Paycom Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 4 - Is Paycom the right Human Resources solution for you? Explore 1270 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/130949/Paycom/reviews --- Paycom 4.4 (1270) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 7th, 2026 # Page 4 - Reviews of Paycom ## Showing most helpful reviews Showing 76-100 of 1270 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use LG Laurent G. HR Director Primary/Secondary Education Used the software for: 1-2 years ### "Very Mixed Experience" April 9, 2026 3.0 On the outside, is a polished product and your team was able to sell it very well. Unfortunately, our implementation experience was chaotic. We have been disappointed by a number of functionalities Paycom offers, either because they did not deliver what was expected or because they are at times overly complex to use. Again, the value for money is not there. Overall, we regret to say that our experience has been frustrating and disappointing. Pros offers a comprehensive HR information system. Anyone working with Paycom is always very cordial. Cons While comprehensive, HRIS is hard to navigate and use. As an organization, we have been very disappointed by the overall value for our money. Some of the modules we picked did not meet our expectations - the scheduling module for instance. Additionally, while all of our implementation managers and long-term support specialists have been really nice, the high turnover and the varying levels of expertise have adversely impacted our overall experience. Alternatives considered [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) Reason for choosing Paycom The sales representative definitely made a polished and impressive presentation of . Switched from [RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/) We were looking for a more comprehensive HRIS. Review Source Response from Paycom April 16, 2026 Paycom delivers a comprehensive and user-friendly software supported by dedicated specialists who are focused on long‑term partnerships and ongoing innovations. We encourage you to reach out tofeedback@paycomonline.com with additional details so we can look into your experience further. LB Lanoard B. Distribution Center Manager Packaging and Containers Used the software for: 1-2 years ### "Paycom Software" November 14, 2025 5.0 I have had a good experience with . It allows me to effectively manage my employee's schedules, attendance, punches and performance. Pros Ease of use, easy edit features and mobile app option for employees and management. Payroll and performance management features. Cons For my company it is used with Microsoft Edge. So, that is the only aspect that I do not like. I do not like the Microsoft Edge as a web browser. Review Source Response from Paycom November 17, 2025 Lanoard, we're thrilled to hear that Paycom has been valuable in helping you effectively manage your employees' schedules, time and attendance and performance. Our single-database solution is designed to streamline HR and payroll processes, and it's great to know that you're experiencing the benefits of our comprehensive software. Thank you for your 5-star review! CV Carrie V. Payroll Specialist Machinery Used the software for: 2+ years ### "Highly recommend!" November 13, 2025 5.0 Excellent! I would highly recommend. The software is very user friendly and intuitive. The reporting section is stellar! Pros The ease of implementation! We have approx. 800 employees in several states and the implementation process was fast and furious! Our specialist, \[sensitive content hidden\] , was so easy to work with, helpful in every way, and super responsive. I never felt left out to dry or left to figure things out on my own. We ran a perfect first payroll! Cons There was a little bit of a disconnect between our sales rep and our internal team. This caused a little confusion and some lingering setup items. Alternatives considered [Rippling](https://www.capterra.com/p/172127/Rippling/)[Paycor](https://www.capterra.com/p/133745/Paycor-Perform/) Reason for choosing Paycom A more robust and 1 system experience was preferred. Switched from [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) Inferior product and terrible customer support/service. Review Source Response from Paycom November 17, 2025 Carrie, your exceptional experience with Paycom is a testament to our commitment to delivering a seamless and intuitive platform. We're delighted to hear that our implementation process was efficient and effective, and that our specialist provided you with outstanding support and guidance. We're grateful for your trust in our single software solution, and we're glad you've found our reporting features to be stellar. Thank you for your 5-star review! JD Julianne D. Finance and Benefits Coordinator Government Administration Used the software for: 2+ years ### "Positivity for Paycom" November 13, 2025 5.0 Overall I love using and the technology that comes with it. It is simple, quick and easy to navigate, we love the reporting features and love the great customer service we receive. Pros I love the customer service we receive whenever we have questions or need assistance with a special project or report. I love that we have a local rep who checks in on us periodically. I love the ease of use and functionality of the software. It makes processing payroll easy and quick. Cons I honestly do not have anything negative to say about . The Customer service is great, great reporting features and simple to navigate around. Switched from [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) Pricing was a driving factor and the lack of customer support was the second most important Review Source Response from Paycom November 17, 2025 Julianne, it's wonderful to hear that Paycom has exceeded your expectations in every way, from our intuitive and user-friendly software to our exceptional client support. We're delighted that your dedicated specialist has been able to provide you with personalized support and that our reporting features have met your needs. We're grateful for your trust in Paycom and look forward to continuing to support your organization's success. Thank you for your 5-star review! RP Rebekah P. HR Manager Restaurants Used the software for: 2+ years ### "HR Manager" November 14, 2025 4.0 much better now that we have \[sensitive content hidden\]. Both of them really get to know our company and help guide us to initiatives that are a good fit for our set up Pros I love our cust service rep and how ingenuative \[sensitive content hidden\] is in solving issues. He has a tracker with development requests and stays in tune with the things in the pipeline so we can be informed and also so we can get everytghing out of that we possible can Cons lack of playing well with others aka integrations. Also, it is expensive. It is hard to commit to great initiatives (like certifications) when we only need it for 25 percent of our population but have to pay for it per user. Some flexibility with pricing based on usage would be helpful. Review Source Response from Paycom November 17, 2025 Rebekah, your world-class experience with your dedicated specialist is a testament to our commitment to delivering exceptional support and helping clients like you maximize the benefits of Paycom. By having all HR and payroll data in one place, you can make more informed decisions and drive business outcomes, all while eliminating the need for multiple integrations and reducing the risk of data discrepancies. Our single-database solution is designed to provide a more streamlined and efficient way to manage your workforce. Thank you for your advocacy!  LO Laurie O. HR Coordinator Non-Profit Organization Management Used the software for: 2+ years ### "Most beneficial for mid- to large-sized companies" April 2, 2026 4.0 I do not utilize all the numerous features as we are a relatively small company, from a staffing perspective. But the payroll processing and reporting functions are great. Pros The payroll features and options are numerous and very customizable. Payroll processing is simplified and proactive communication is appreciated. Cons Too frequently our support representative has changed, providing little consistency and familiarity with how our company functions. Review Source Response from Paycom April 6, 2026 Thank you for your advocacy, Laurie! We’re glad to hear our payroll features, reporting and proactive communication deliver value for your team. While specialist assignments may change, we’re confident in every Paycom specialist and assure you that any member of our team is equipped to provide the same world‑class service and support. Please feel free to share any additional insights with us at feedback@paycomonline.com. MS Michelle S. Human Resources and Payroll Management Machinery Used the software for: 1-2 years ### "Great Customer Support!" April 23, 2026 5.0 My experience has been good. I would definitely recommend . No system is perfect but I can say that it is taken our company to the next level. Pros Customer Support, \[sensitive content hidden\] is a rockstar! When I have questions, need guidance them customer support team are just a phone call away. Cons Reports still seem to be cumbersome to run. I think the the idea of having to pay for an advanced report to meet our needs is poor service. Alternatives considered [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[Paylocity](https://www.capterra.com/p/86714/WebPay/) Reason for choosing Paycom The others could not meet our implementation requirements and ease of working with the sales force was a much better experience Switched from [NetSuite SuiteProjects Pro](https://www.capterra.com/p/153572/NetSuite-OpenAir/)[NetSuite](https://www.capterra.com/p/135757/NetSuite/) offered the customer support and products that we needed. Review Source Response from Paycom April 24, 2026 Michelle, we’re glad Paycom continues to move your organization forward with strong client service and products that meet your needs! Our dedicated support model and implementation experience are key differentiators, and it’s great to hear they stood out during your transition. We appreciate you taking the time to leave a review. AW Aneta W. Finance Manager Construction Used the software for: Less than 6 months ### "Thinking about it- don't -just DO it. " April 30, 2026 5.0 Great team to work with overall. The sales approach was professional—informative without being pushy. \[sensitive content hidden\] was outstanding. She demonstrated strong knowledge not only of but also of other systems, which made it easy to understand key differences. She clearly mapped how time-consuming processes across multiple platforms can be streamlined and consolidated within Paycom. Pros User Friendly! Possibilities! Whole Business HR& Payroll Management in One. Scalable and modern with AI on board already! Cons The only downside is that we did not implement it sooner! Thinking about it- don't -just DO it. Don't delay they are the best out there. Alternatives considered [ADP GlobalView Payroll](https://www.capterra.com/p/209686/ADP-Globalview-Payroll/)[Traqspera](https://www.capterra.com/p/163283/Traqspera/) Reason for choosing Paycom TT- not enough functions, very limited capacity ADP- was similar but w/o one designated Pro for any questions and.. more Frankenstein feeling pieces from diff areas rather than one organic gowned platform Review Source Response from Paycom May 8, 2026 We’re glad to hear our team has delivered a professional, informative experience and clearly demonstrated how Paycom can streamline and consolidate processes into one software. It’s great to know you’re seeing value in the user-friendly, all-in-one software and its ability to support scalable, modern HR and payroll management. JP Joanna P. HR Assistant Package/Freight Delivery Used the software for: 2+ years ### "Satisfied Paycom Client" April 8, 2026 5.0 Excellent! is easy to use and their customer service is great. All of our company's payroll and employee data is stored in our Paycom client portal and is easily accessible. Pros is very user-friendly and has all of my payroll and employee data maintenance needs in one spot. Paycom customer support is top notch! Cons Sometimes getting used to the portal after an update takes me a minute, but if I ever need assistance, my Paycom specialist is just a phone call away. Alternatives considered [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) Reason for choosing Paycom Heard great things about , other clients that I know used ADP switched over to Paycom Review Source Response from Paycom April 10, 2026 Thank you for your 5-star review, Joanna! We’re glad to hear Paycom’s user‑friendly software and features like Employee Self-Service® make managing payroll and employee data easy and accessible. We also appreciate your recognition of our dedicated support and are happy to be a continued partner as your needs evolve. TP Tabitha P. Director of People and Culture Construction Used the software for: 2+ years ### "Top Notch Service" May 14, 2026 5.0 I love working with and would recommend to anyone looking for a new platform. I have been a customer for 11 years and wouldn’t choose another service provider. Pros I have used many other payroll platforms and ’s customer service is top notch! They are always available when I need them and are experienced enough to solve my issues quickly. Cons Building the performance reviews require multiple layers to get to the final product. If you have a complicated review, that are different for each position, the platform is not user friendly. Switched from [Paycor](https://www.capterra.com/p/133745/Paycor-Perform/) Used in the past and knew how amazing the customer service was. Review Source VR Verified Reviewer IT Systems Administrator Food Production Used the software for: 2+ years ### "Reliable payroll solution. " April 16, 2026 4.0 Overall, this tools is great for HR departments to manage payroll data that can be directly provided to the employee. Pros is a simple solution that is easy to use, has great customer support, quality data management, and has a good value associated with it. Between the web and mobile apps, it is easy to manage payroll information. Cons The system can be a little tricky to locate certain functions, but hasn't had any hangups or major issues. Alternatives considered [UKG Pro](https://www.capterra.com/p/480/UKG-Pro/) Reason for choosing Paycom Ease of use was better. Tool was more simplified for the needs of the business at the time. Review Source Response from Paycom April 21, 2026 We’re glad Paycom delivers an efficient experience with strong client service and secure data management across both web and mobile. Centralizing payroll information in one system is designed to make it easier for HR teams to manage and share information with employees, while continued innovations, like our AI tool IWant™, help improve how users navigate and access key functions. KS Kaylee S. HR Consultant Human Resources Used the software for: 2+ years ### "Paycom is my favorite HRIS Platform" October 30, 2025 5.0 It's a great platform that I recommend to everyone. I have used multipl HRIS systems, and is the best. Pros I love that the system has multiple solutions to setups. It's easy to use and streamline. The top products in my opion are: Benefits Administation, Payroll and Personnel Action forms. The reporting is easy to customize to your company's needs as well. Cons Setups can feel rushed at times and sometimes details get missed as a result. I have found this to be true with most HRIS systems. Review Source Response from Paycom November 6, 2025 Kaylee, having used multiple HRIS systems, you've seen firsthand what sets Paycom apart. Our comprehensive HR and payroll software, which streamlines and simplifies HR processes, truly sets us apart from other HRIS providers. Its clear features, such as Benefits Administration, Payroll, and Personnel Action Forms, have made a significant impact on your workflow. Thank you for choosing Paycom and for your advocacy! JF Joshua F. Payroll Specialist Wholesale Used the software for: 6-12 months ### "Thank you Paycom" April 30, 2026 5.0 The overall experience with is great my team and how we collaboration in Paycom gives us the ease of use because we know we can count on each other Pros I love the support gives. The value for the money is great its only $14 dollars for each person and the accounting and expense management is good to use as well. Cons In timecard search you have to refresh it several times to get the total hours and do it each time. I think is great for small business management. Review Source Response from Paycom May 8, 2026 Thank you for the 5-star review, Joshua! We’re glad to hear Paycom helps your team collaborate easily and creates a reliable, user-friendly experience you can count on. It’s great to know our support, strong value and built-in accounting and expense management tools are delivering meaningful benefits for your business. FW Frankie W. HR Manager Hospitality Used the software for: Less than 6 months ### "Great Experience" November 26, 2025 5.0 The implementation and inuitive nature of the software have both been amazing. I'm definitely still learning but very impressed thus far! Pros Our implementation team has been incredible. They are so knowledgeable, responsive, and helpful. It's been a whirlwind transition for me personally, and I can honestly say it wouldn't have been a success without them. I also think that reporting and some other features in are far superior to the competition. Cons I guess you get what you pay for. is significantly more expensive than our prior HRIS, and the pricing proposals are somewhat confusing. We had already signed an agreement prior to me joining the company, but I will admit it was difficult to breakdown and understand what our true cost would be. Switched from [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) Severe issues with the product. Most were likely related to our implementation but could not be resolved by ADP Review Source Response from Paycom November 28, 2025 Frankie, thank you for sharing your experience with Paycom! We're thrilled to hear that the implementation process exceeded your expectations and that you're finding value in our reporting features and other tools. We take pride in providing world-class client service and a software that surpasses what you have experienced with previous providers. If you have any further feedback, please don't hesitate to reach out to your dedicated specialist or email feedback@paycomonline.com. LB Lindsey B. HR Assistant Hospital & Health Care Used the software for: 2+ years ### "Enough to get by" February 26, 2026 3.0 Many troubles with benefits and arrears, making our team have to do the labor that we are paying for within our agreement Pros Customizable onboarding lists, ability to upload our company documents for ESS visibility, time off requests are simple, learning platform is nice. Cons Too many updates that require you to sit in on webinars multiple times per day and week. No written communication about updates. Don't have time for these. Switched from [UKG Pro](https://www.capterra.com/p/480/UKG-Pro/) limited options for Leave Management and Unemployment Management, still lacking these within Review Source Response from Paycom March 3, 2026 Thank you for sharing your feedback. The experience you described doesn’t align with our standards, and we’d like the opportunity to learn more. If you’re willing, please share additional details at feedback@paycomonline.com. VB Valerie B. HR Director Mechanical or Industrial Engineering Used the software for: 2+ years ### "CRRs that are an extension of your Workforce" October 31, 2025 5.0 Pros excels in customer support from the day-to-day support specialist to the customer relations rep who spends countless hours in person helping to make sure we utilize the system to the fullest extent. Cons had some glitches with tax filing and adjustments for things like the 260E grants, and early on the PPP forms following Covid. Alternatives considered [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) Reason for choosing Paycom Reporting seemed more intuitive, customer support had good reviews Switched from [isolved](https://www.capterra.com/p/164417/iSolved/) Needed more functionality, more in depth reporting Review Source Response from Paycom November 3, 2025 Hi Valerie, thank you for sharing your feedback about Paycom. We're thrilled that your dedicated specialist has consistently delivered exceptional service and exceeded your expectations. As a leader in the HCM industry, we’re committed to continuous innovation, and we're glad that our comprehensive reporting capabilities have met your needs and set us apart from other solutions. Thank you for your 5-star review!  Chelsey B. Assistant Internal Auditor Banking Used the software for: 2+ years ### "I would recommend Paycom" October 27, 2025 4.0 Overall, the software is simple and intuitive. That's really the basic level I could ask for. My dislikes are really just small improvements, but it's good regardless. The AI tool, "IWant" was recently added, but I will probably never use it. It's so easy to use, the AI isn't necessary for me. Pros I really like how simple and easy is to use overall. The UI is appealing and easy to navigate. I don't remember experiencing any bugs or issues; it's quite reliable. I love that Paystubs are easy to find and access, and the Test Sample Paycheck feature is cool. The app is great, however, I prefer the web version for most tasks. I mainly use the app to clock on/off. Cons 1\. When you have pending punch edits and PTO requests, I wish the Read-only Time Sheet would show your current total hours as well as your tentative total hours. 2. Emails for approved punch edits do not show the date. So, when I have multiple punch edit approvals in a week, I don't know the dates they pertain to. 3. I do not like the Read-only Time Sheet view on the mobile version. Not a fan of the layout. Review Source Response from Paycom October 31, 2025 Thank you for sharing your experience with Paycom's HR and payroll software! We're delighted to hear that you've found our software to be comprehensive, intuitive and user-friendly. At Paycom, delivering exceptional client satisfaction and a world-class experience is our top priority. We invite you to collaborate with your dedicated specialist to unlock the full potential of our software and tailor it to meet the unique needs of your organization. If you have any additional feedback, we encourage you to share it with your dedicated specialist or at feedback@paycomonline.com. KE Kimberly E. Sr HR Manager Law Enforcement Used the software for: 2+ years ### "Paycom is worth it" May 14, 2026 4.0 The customer service has scaled up since my first encounter with and there are constant updates. They are working hard to meet the demands of clients and the everchanging HR landscape. Pros The ability to have all actions for the life cycle of an employee housed in one system is paramount. Most items link up quite well and allow managers, employees and HR to see what is important to them. Very few bugs or issues to be found. Cons There are some items that the client can't build or see which can be frustrating but having a good specialist on your team can minimize that frustration. Switched from [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) The change was implemented prior to my hire Review Source NT Nijah T. THERAPIST Individual & Family Services Used the software for: 1-2 years ### "Paycom review" December 16, 2025 5.0 My overall experience was good. It allowed me to learn more about how to electronically submit my work hours, requests for sick days and vacation time in a timely manner. Pros I liked that the website was organized, structured and less confusing than other pay roll websites. It was easy to navigate and did not have multiple tabs that can confuse users. Cons Least of all, I did not like that you could not add multiple hours for days worked all at once because sometimes people forget to put in their hours. It would help if user could edit and resubmit hours if they make mistakes. Review Source Response from Paycom December 19, 2025 We're thrilled to hear that you've had a positive experience using Paycom. Our goal is to provide a user-friendly software that makes it easy for employees to manage their hours, request time off and perform other benefit-related tasks. We're glad to hear that Paycom's organized structure and simplicity have met your needs. Thank you for your 5-star review! MH Maci H. Chief Human Resource Officer Hospital & Health Care Used the software for: 6-12 months ### "Paycom for small employers" October 14, 2025 4.0 has been responsive through the implementation process. It was unfortunate when the implementation manager had to confirm that what sales had promised wasn't exactly true. The payroll feature of "approve my check" is something my employees enjoy and find valuable. Pros Implementing was a huge project as my company uses Paycom for many HR functions (Payroll, timekeeping and attendance, applicant tracking, performance management, and license management. I appreciate having all of these different functions under one "roof" that allows for seamless collaboration. I have more time back in my day with a one-stop shop like Paycom as I am not struggling through manual processes anymore. Cons is a bit inflexible with some customization of features. I had a specific process I liked to follow to begin the recruitment process and Paycom just does not have the functionality to allow for that, so I have had to revise how I approach opening and filling requisitions. Alternatives considered [Paylocity](https://www.capterra.com/p/86714/WebPay/) Reason for choosing Paycom was a more efficiently priced product. Switched from [Paycor](https://www.capterra.com/p/133745/Paycor-Perform/) Paycor had very poor customer service and was more expensive than . Review Source Response from Paycom October 16, 2025 Maci, it sounds like implementing Paycom has been a game-changer for your organization. We're thrilled to hear that having all your HR functions in one single solution has streamlined your processes and freed up more time in your day. Our goal is to help businesses like yours simplify their HR operations and focus on what matters most, and it's great to see that we're delivering that for you. Thank you for your advocacy! JM Josh M. SR HR Manager Hospital & Health Care Used the software for: 2+ years ### "Fantastic option for a mid-size organization" October 9, 2025 4.0 Implementation is a breeze, and the system is user-intuitive. I struggle with the manual processes to overcome the lack of system functionality needed for an enterprise-level organization. Pros Customer service is fantastic as long as the organization is enterprise-level. The user experience is amazing and easy to navigate. Cons The lack of integration is painful. allows data to be sent but not received from third parties. Review Source Response from Paycom October 14, 2025 Josh, we're delighted to hear that our seamless implementation process and dedicated service model have had a positive impact on your organization. We’re committed to ensuring you get the most out of our single software, and your Paycom specialist is here to help you tailor it to your unique needs, every step of the way. We hope to continue to streamline and automate processes, eliminating manual tasks and empowering your team to focus on what matters most. DW Dina W. Director Construction Used the software for: 2+ years ### "Great Product" May 8, 2026 5.0 We have a partnership with which provides for an outstanding experience with them. They have worked to understand our business operations to provide the support we need. Pros The ability to accurately capture time and attendance, inclusive of labor distribution for both office and field employees. Cons The fact that some information is reported on Central time instead of the employer's time zone can get confusing. Switched from [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) Customer support, product capabilities and cost. Review Source Response from Paycom May 14, 2026 We’re glad Paycom supports accurate time and attendance tracking across your organization. Strong partnerships and a deep understanding of our clients’ operations are central to how our product supports your business. Thank you for your 5-star review, Dina! AP Amy P. Sr. Total Rewards Administrator Machinery Used the software for: 2+ years ### "Paycom can do all things" May 14, 2026 4.0 It has been highly improved since we switched to in 2020. They are always updating and improving each function provided. Payroll has come a long way, and I like that we have one dedicated specialist. It was a lot more difficult to deal with different people every time we called in, this was a very smart decision. Pros assigns a specialist to help you through any issues or concerns, and they typically respond the same day, often within the hour. It is a one-stop shop for all your business needs, including benefits, payroll, financial reporting, and all HR related functions. Cons While I know some webinars summarize updates, it would be nice if there were more detailed videos for each change. Something that not only describes the change but also explains how it will affect different functions going forward. Switched from [Paylocity](https://www.capterra.com/p/86714/WebPay/) I was not here at the time, I was hired about 5 months after so it was still new Review Source LA Luz A. Controller Events Services Used the software for: Less than 6 months ### "Controller" April 30, 2026 5.0 Our overall experience with has been extremely positive. The transition was smooth and well-managed, with consistent support throughout the entire implementation process. Excellent customer support Pros Excellent transition overall. is a very strong product. We received support throughout the entire implementation process, which greatly helped reduce the stress that typically comes with changing software. Paycom’s employees were consistently friendly and helpful. The platform offers robust system capabilities, and the reporting tools are excellent resources for financial reporting purposes. Cons Our experience was entirely positive, and we encountered no negative issues throughout the process. Great Value for the money. Alternatives considered [Greenshades](https://www.capterra.com/p/148355/Benefits-Solution/) Reason for choosing Paycom System capacity, Sales personal credibility. Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) lack of capacity, Customer support and System weakness Review Source Response from Paycom May 8, 2026 Thank you for the 5-star review, Luz! We’re glad to hear your transition to Paycom was smooth and well-supported, helping reduce the stress that often comes with implementing new software. It’s great to know our team’s consistent support, along with Paycom’s robust capabilities and reporting tools, has delivered strong value for your organization. EB Elizabeth B. HR Generalist Legal Services Used the software for: 2+ years ### "Unmatched Support and Training" May 8, 2026 5.0 We have loved the support and training offered. We have seen a decrease in time spent on tasks and a huge increase in compliance with documentation. Pros I have been so impressed with the customer support. A designated specialist who is a part of a team who knows our company and always responds. They are quick to resolve issues we experience and always update the system to be easy to use. Cons The system is constantly updating - which while great - can be difficult to keep up with the new changes and features. Review Source Response from Paycom May 14, 2026 Thank you for your 5-star review, Elizabeth! We’re thrilled to hear your dedicated specialist and hands-on training help drive real efficiency and stronger compliance for your team. Having a knowledgeable specialist who understands your business and responds quickly is a key part of delivering a seamless experience. We appreciate you growing with us as we continue innovating the software to support your evolving needs. ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.