# Page 40 | Paycom Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 40 - Is Paycom the right Human Resources solution for you? Explore 1280 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/130949/Paycom/reviews

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Paycom

4.4 (1280)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated June 3rd, 2026

# Page 40 - Reviews of Paycom

## Showing most helpful reviews

Showing 976-1000 of 1280 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

RM

ReBecca M.  
Controller  
Computer Software  
Used the software for: 2+ years

### "Paycom provides a complete solution for payroll processing and more."

February 5, 2018

5.0

One specific area which Paycom has provided value to BIS is the Human Resources portion of the solution. Using modules like Talent Acquisition, Talent Management, and Human Resources, BIS has been able to revolutionize the HR Department and its processes.

Pros

Prior to Paycom, the process of calculating, withholding, paying, and filing payroll taxes was time consuming and stressful. Having Paycom manage payroll taxes lessens this burden and liability.

Cons

Paycom frequently evolves and enhances their product, so the user must stay updated with all features and functionality.

Review Source

Response from Paycom

February 14, 2018

ReBecca, thank you for the review and sharing your Paycom experience. Please reach out to your Paycom specialist if you are not receiving regular emails about product updates. We want to make sure you're getting the information you need.

JA

JESSE A.  
Behavior Analyst  
Hospital & Health Care  
Used the software for: 2+ years

### "I miss this."

September 28, 2018

5.0

Pros

Very easy to use and intuitive. Great interface for approving and viewing employees' requests for time off.

Cons

Inability to log and pull reports on employee tardiness and absenteeism.

Review Source

Response from Paycom

October 19, 2018

Jesse, thank you for the review and feedback. We will share it with our product team. Please be sure to reach out to your Paycom specialist if you have any questions or suggestions. We look forward to hearing from you.

SS

Sam S.  
Associate Consultant  
Management Consulting  
Used the software for: 6-12 months

### "Associate review of Paycom"

January 6, 2021

5.0

Overall I have no qualms with Paycom. My company does not require Consultants to interact with the software beyond its basic functionalities, which again, it does quite well.

Pros

\- Intuitive user interface: easily can find documents like benefits in just a few clicks - Documents can be viewed in software or downloaded as PDF - Easy to see how much PTO I have accumulated and how much I stand to receive

Cons

\- Have to follow the specific "company sign on" link to access site (cannot get there from normal URL) - Mobile site could be a little more advanced

Review Source

Response from Paycom

January 11, 2021

Thank you for the 5-star review and feedback! We're happy to hear you're enjoying our software and have found it has streamline your HR initiatives. Feel free to share any enhancements you would like to see from us with your dedicated specialist or with our team at feedback@paycomonline.com.

MR

Marsha R.  
Office Manager  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Office Manager"

December 13, 2018

5.0

Easy, friendly service. The employees are able to access everything that they need.

Pros

The software is easy to maneuver and they have the best customer service rep. They resolve any issue quickly.

Cons

The employees have issues with getting time clock to come up.

Review Source

VV

Vince V.  
Systems Admin  
Alternative Medicine  
Used the software for: 1-2 years

### "A robust payroll application."

August 19, 2021

5.0

Honestly, it's a great product. You can access all of your forms from onboarding to one on one goals to paycheck stubs. It really does have it all.

Pros

Ease of use, website navigation is clean, lots of options for multiple tasks (training, onboarding, sample checks, etc.)

Cons

Redirects from the main logon splash can cause issues sometimes with our firewall, though I think that's a firewall issue and not Paycom.

Review Source

Response from Paycom

August 24, 2021

Thank you for sharing! We're thrilled to hear you find our software easy to use. Feel free to share any enhancements you'd like to see with your dedicated specialist or with our team at feedback@paycomonline.com.

MF

Miki F.  
Executive Director  
Philanthropy  
Used the software for: 6-12 months

### "Employee Friendly"

December 11, 2017

5.0

Pros

We recently became a Paycom client and have loved the employee friendly aspect of the system. Our employees can navigate through the system with ease. Software capabilities are excellent and have streamlined many processes. Our support is quick to respond to questions and concerns

Cons

Nothing comes to mind. Transition was fairly easy. Software transitions seem to always have their glitches but when we did the support team from Paycom was quick to assist.

Review Source

SM

Saloni M.  
Research Assistant  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Paycom review"

July 12, 2022

4.0

Pros

The ease with which the works hours can be submitted and the way paystubs can be seen.calculates total pay recieved also

Cons

The work hours need to be approved by the person submitting and the supervisor

Review Source

Response from Paycom

July 14, 2022

We're thrilled to hear our user-focused software is excellently demonstrating its purpose of giving users easy access to their information at your organization, Saloni. We bet Beti®, our industry-first product that automates and streamlines the payroll process by preloading payroll each month, would make this review 5-stars! Employees can review their pay, verify checks and correct mistakes prior to payday. We're happy to discuss Beti or any other Paycom products or have a conversation about enhancements you would like to see!

JP

Jared P.  
Director  
Medical Practice  
Used the software for: 2+ years

### "Looking for new vendor"

June 15, 2017

3.0

Pros

Paycom is very easy of use for employees' self-service of benefit selection. Employees are able to retrieve paystub and historical tax documents.

Cons

Customer service and issue resolution has been extremely disappointing. File feeds were corrupted and took about 5 months to fix.

Review Source

Response from Paycom

July 8, 2017

We’re committed to our clients’ success and want to ensure they receive the support they need. We appreciate that we’ve been able to connect with your organization to work through any challenges they may be experiencing. Please let me know if you have any questions. Thank you.

DS

Dan S.  
Senior Accountant  
Management Consulting  
Used the software for: 2+ years

### "Paycom has a very easy approach to payroll software."

February 27, 2018

5.0

Keep up the good work. My job keeps getting easier all the time.

Pros

The ease in which I can maneuver between areas in the website. When I am doing payroll I know that everything will be correct. When we set up a new employee, it could not be easier. To navigate within the system I only have to select the area I need to see and that is exactly where I go.

Review Source

BF

Ben F.  
Photographer  
Photography  
Used the software for: 1-2 years

### "Great software to receive payments through"

February 27, 2023

5.0

Overall I had a positive experience with this software. Not big issues came up.

Pros

I like the ease of use and how detail oriented the software is. It's a great way to get paid and track your income.

Cons

This software is a little complex to navigate which could be a negative for some people.

Review Source

Response from Paycom

March 6, 2023

We're glad you're enjoying Paycom and appreciate your feedback! If you'd like to discuss it in further detail, please contact us at feedback@paycomonline.com. Thank you for your review!

CL

Carolyn L.  
Engineer  
Mechanical or Industrial Engineering  
Used the software for: 6-12 months

### "Clean and efficient user interfaces"

February 14, 2023

5.0

One of the better HR software I have used -- always loads very quickly

Pros

Paycom has a very user and beginner friendly interface; all information can be clearly tracked and found

Cons

None, it is all you should need for payroll services

Review Source

Response from Paycom

February 15, 2023

We're thrilled to learn Paycom has offered your organization everything it needs for payroll and HR services. Thank you for sharing your feedback with us, Carolyn!

VR

Verified Reviewer  
Accounting Supervisor  
Law Practice  
Used the software for: Less than 6 months

### "So glad we made the switch!"

February 12, 2019

5.0

Pros

Ease of use and reporting. Very intuitive. Easy transition from our previous provider to this one.

Cons

Some things weren't clearly communicated in the sales phase leading to a few disappointments once implemented but nothing that is a deal breaker.

Review Source

Response from Paycom

February 20, 2019

Thank you for the 5-star review! We'd like to learn more about what communications happened during the sales phase. Please reach out to your dedicated client support team, they will be happy to document your feedback!

JÖ

Joakim Ö.  
Security adviser  
Security and Investigations  
Used the software for: Less than 6 months

### "Paycom review"

January 18, 2023

5.0

Pros

I really like how easy this is to use, its very user friendly. Also they have very good support, when we had questions they answer us very quickly.

Cons

Nothing that i can come up with, as for now this is all we need and a little more.

Review Source

Response from Paycom

January 20, 2023

We're grateful you took the time to leave us a review and for your advocacy! It's rewarding to know that Paycom has been a user-friendly and supportive addition to your daily work life.

VR

Verified Reviewer  
Social Services Representative  
Medical Practice  
Used the software for: 1-2 years

### "PayCom review"

May 13, 2019

5.0

This software has stream lined our payroll service.

Pros

This software is very easy to navigate and is very user friendly. All my information is available in just a few clicks of the mouse.

Cons

I don't have anything negative to say about this software.

Review Source

Response from Paycom

May 14, 2019

Thank you for the 5-star review! We're glad you find Paycom very user friendly.

VR

Verified Reviewer  
Librarian  
Libraries  
Used the software for: Less than 6 months

### "Serves its purpose but wish it showed more features"

September 23, 2020

3.0

I use Paycom both from the client side as well as the employee side. From the employee view it is very straight forward and easy to use interface. Everything is labeled well and it is easy to find information. The client side is a little more clunky due to additional features. I think many of the features would be beneficial to use but it's difficult to learn how to utilize them.

Pros

Paycom serves its purpose both from the client side and employee side. Straightforward and easy to use, especially from the employee end. Easy to find help or answers within Paycom.

Cons

Client side is a bit clunky, I wish there was more tutorials or information to take advantage of some of the features.

Review Source

Response from Paycom

October 7, 2020

Thank you for the review! We would like the opportunity to learn more about your feedback and how we can help improve your experience. Please feel free to reach out to us at feedback@paycomonline.com.

VR

Verified Reviewer  
Customer Support Team Lead  
Real Estate  
Used the software for: 1-2 years

### "PayCom is the best"

May 31, 2019

5.0

As a user and administrator this makes my life easier!

Pros

I like that it’s a one stop shop! All my payroll is here along with my employer provided benefits.

Cons

I have no complaints! It is simple to use and never hard to pull reports.

Review Source

Response from Paycom

June 4, 2019

Thank you for the 5-star review! We're glad to hear that Paycom can be your one-stop-shop!

VR

Verified Reviewer  
People Operations Coordinator  
Internet  
Used the software for: I used a free trial

### "Paycom"

January 7, 2019

3.0

Pros

Paycom is definitely a better option than we had when we used ADP, more intuitive and much easier to navigate and much less manual processes.

Cons

Still a little clunky. I’m not a fan of the ATS they provide and would rather use something else.

Review Source

Response from Paycom

January 9, 2019

We appreciate your review and feedback. We'd like to learn more about what you'd like to see from Paycom. Please reach out to your dedicated client support team, they will be happy to document your feedback!

VR

Verified Reviewer  
  
  
Used the software for: 2+ years

### "Wonderful product I am highly recommending."

March 16, 2018

5.0

Pros

PayCom is an easy to use interface that works for every employee, from the least to the most computer-savvy.

Review Source

Response from Paycom

March 26, 2018

Thank you for the review!

VR

Verified Reviewer  
Treasury Analyst  
Accounting  
Used the software for: 2+ years

### "Easy to use as a an employee"

February 5, 2020

5.0

Pros

As an employee I am able to manage and understand my benefits at my fingertips. I can easily review my benefits and time off quickly!

Cons

There wasn't much about the software that I didn't like. If I had to chose something, the design doesn't look as slick as some of the other online products I have used.

Review Source

Response from Paycom

February 7, 2020

We are so thrilled that you are enjoying your Paycom experience! We appreciate your feedback; we will be sure to share that with our team. If you have any additional feedback, please let us know at feedback@paycomonline.com. We love hearing about your experiences!

VR

Verified Reviewer  
CFO  
Mechanical or Industrial Engineering  
Used the software for: Less than 6 months

### "What a disappointment!!"

October 13, 2020

1.0

TERRIBLE!!!

Pros

Hopefully, getting rid of it! Nothing. It should it a great product....key word is should..

Cons

Mainly customer support. Horrible!!! Not good at all.

Reason for choosing Paycom

I had a friend in the company and I owned the stock. I have since sold the stock. Run away...don't walk...

Review Source

Response from Paycom

November 4, 2020

We're sorry to hear of your experience. Each client is important to us and we would like the opportunity to learn how we can improve. Please connect with our team at feedback@paycomonline.com, and we will be sure to share your feedback with our leadership team.

VR

Verified Reviewer  
MARKETING MANAGER  
Online Media  
Used the software for: Less than 6 months

### "Ended up hing"

December 22, 2022

3.0

It was short lived

Pros

I liked that it allowed me to keep track of my total working hours for my contractor.

Cons

It wasnt as fluid to use as i had to track my hours in two different timesheets for my contract agency.

Review Source

Response from Paycom

January 4, 2023

We appreciate you taking the time to share your feedback with us, and we'd like the opportunity to learn more. Please contact us at feedback@paycomonline.com, and a member of our team will be in touch.

AD

ANITA D.  
ACCOUNTING MANAGER  
Staffing and Recruiting  
Used the software for: 2+ years

### "To Paycom or not to Paycom"

September 24, 2018

3.0

If you are a complex company with employees working in multiple states, I wouldn't recommend Paycom.

Pros

single data base system. Supervisor log in/access with ability to set specific parameters per user.

Cons

Time sheet rounding errors between detail and summary. ACA never worked correctly. Tax compliance within the system not at par.

Review Source

YS

Yvonne S.  
Payroll Administrator  
Civic & Social Organization  
Used the software for: 1-2 years

### " Paycom listen to what customers need in their business."

January 31, 2018

5.0

just being able to rate the pros and cons of the software and possibly positive changes will occur in the future for all

Pros

User friendly application and new enhancements and products introduced constantly to go along with the changes in the industry.

Cons

Time and attendance menu- like to see all hours/employees in one grid and ability to manage from there.

Review Source

Response from Paycom

February 2, 2018

Yvonne, thank you for the review and feedback. We will share it with our product team. Please don't hesitate to reach out to your Paycom specialist with any questions or feedback.

DH

Delilah H.  
Implementation Specialist  
Human Resources  
Used the software for: 1-2 years

### "So easy to use!!"

July 14, 2022

5.0

Pros

As an employee it is very easy to use. I feel like everything is self explanatory and I do not have to go to all different places to see my pay stubs or PTO.

Cons

There is nothing I could say that I like least about Paycom except I wish my company utilized it more!

Review Source

Response from Paycom

July 15, 2022

We appreciate your advocacy, Delilah! We're delighted to hear our user-friendly software has provided access to your information. Thank you for the 5-star review!

RP

Robert P.  
CEO  
Computer Software  
Used the software for: 1-2 years

### "Value + Technology Dominance"

August 25, 2017

5.0

Their Team methodically moved our company through on-boarding in what I consider record time. Their people are top notch from sales through go-live, and I can say our Team felt like we received white glove service.

Pros

This software package is complete, easy to use, and is topped off with excellent customer service! We are proud to be a customer.

Cons

The on-boarding process moved very quickly - we would have preferred to fill out forms online based on our timelines. I believe they do this now, so problem solved!

Review Source

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