# Page 41 | Paycom Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 41 - Is Paycom the right Human Resources solution for you? Explore 1280 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/130949/Paycom/reviews --- Paycom 4.4 (1280) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Page 41 - Reviews of Paycom ## Showing most helpful reviews Showing 1001-1025 of 1280 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Service Delivery Manager Oil & Energy Used the software for: 6-12 months ### "Paycom HCM User Experience" May 13, 2020 4.0 As an end user, the overall day to day experience has been smooth. Self-service activity such as view payroll and benefit information generally works as expected. Pros Website and mobile app are fairly intuitive/easy to use. Mobile app has had refinements making it more suitable for devices. Company has shown a commitment towards continuing to improve the user experience. Cons While improved, mobile app continues to feel a bit clunky and includes sections/tabs which are not utilized by my organization, with no means to remove. Review Source Response from Paycom May 18, 2020 Thank you for the review! We're thrilled you are enjoying the overall day-to-day experience of using our products. We appreciate your feedback regarding the app, and we will be sure to share this with our team. Please let us know if there are any other enhancements we can make to ensure we are providing you with a 5-star experience at feedback@paycomonline.com. JR Jeffrey R. VP Finance Information Technology and Services Used the software for: 1-2 years ### "Paycom offers a best in class human resources platform that improves efficiency, accuracy, documenta" September 4, 2017 5.0 Payroll, employee management and efficiencies. Remote onboarding process and documentation management has been a great benefit. Pros Payroll, employee management and efficiencies. Remote onboarding process and documentation management has been a great benefit. Cons There have been some problems with accounting system integration and user interface, but overall the experience has been very positive. Review Source Response from Paycom September 13, 2017 Thank you for your review! Please be sure to reach out to your Paycom specialist if you need any assistance. We're here for you. °M °Chris M. Corporate Recruiter Hospital & Health Care Used the software for: Less than 6 months ### "Save yourself time & money - use chisel on a rock or book and quill" April 4, 2019 2.0 The system was installed right before I began with my company and if it wasn't going to cost a ton of time and work hours to fix, we would just flat out dump them. Pros Nothing - The software itself isn't user friendly, is lacking in several areas (PTO, Offer Sending, Payroll ...) Cons Almost every single option. In all seriousness, this is the worst software I've used. I wouldn't recommend using the "Reviews" on most websites as I've realized almost all above 3 stars are from people that work or have worked in or directly with the organization. Research and you'll see for yourself. Review Source Response from Paycom April 8, 2019 Chris, we're sorry you are unhappy with your Paycom experience. Our goal is to provide 5-star service to both our clients and users. We will share your feedback with your dedicated client support team and a member of the team will follow up regarding any questions or concerns you may have. JN Jeremy N. HR Generalist Food Production Used the software for: Less than 6 months ### "Paycom" July 12, 2022 5.0 Used this for viewing my hours and check Pros Easy to view the amount of hours worked and to see your paycheck Cons What I like least is that it tends to run slow. Review Source Response from Paycom July 14, 2022 It's great to hear our software makes viewing your hours and paycheck easy, Jeremy! Thank you for the 5-star review. If you have any additional feedback, please share it with us at feedback@paycomonline.com. CG Crishna G. Nurse Medical Practice Used the software for: Less than 6 months ### "Paycom is the key!" December 13, 2022 5.0 This is the ONLY app you'll need if you are from HR/payroll/shift manager. It has everything that an organization needs in order to track their employees attendance, schedules, time offs, payout, etc! Pros This app has everything that you need!! It has the best timekeeping, clock hours, and payroll services all in one! It is self-service and very easy to use! Cons I seriously cannot find anything else that needs improvement on this app. Review Source Response from Paycom December 15, 2022 We're proud to hear Paycom has been the key to a positive and well-rounded employee experience! Thank you for taking the time to leave us a review, Crishna! Sukanya M. Email Marketing Manager Non-Profit Organization Management Used the software for: 6-12 months ### "Paycom- easy system to monitor your PTO and paychecks" September 10, 2019 4.0 Pros This is very user friendly and the dashboard is so easy to use. Also, they offer app which makes it easy to use in the mobile. Cons There is nothing to dislike about this software but it gets locked if you type wrong password 3 or 4 times but that is standard for any other software too. Review Source Response from Paycom September 11, 2019 Sukanya, thank you for the review! Please let us know if there is anything we can do to make this a 5-star experience! DM Dora M. Director of Human Resources Philanthropy Used the software for: 2+ years ### "Paycom" August 9, 2018 4.0 Pros Paycom is an easy to use product. It is a cloud based platform. I may be can customized so you don't have to pay for feature you will not use. Good customer support and response. Cons Customization requires lots of technical support and if you don't have HRIS manager not so easy to get done quickly. Review Source IG Ivan G. Floor Supervisor Food & Beverages Used the software for: 1-2 years ### "Gettin’ paid " December 31, 2018 5.0 A great option for payroll needs Pros Great communication through email and in the ap, easy to use, lots of options to make other specifications or inquiries easy. Cons I have nothing bad at all to say about paycom Review Source Response from Paycom January 9, 2019 Ivan, thank you for the review! Please let us know if you need anything. SA Sabrena A. CHRO Philanthropy Used the software for: 2+ years ### "This product still require a lot of manual proccessing" September 12, 2017 3.0 Pros The Customer support is on target. Affordability for non-profits. Training on the system is available when needed. Cons it needs more help with the system talking to each other. Example change a description in one part of the program it does not necessarily update throughout the entire program. Review Source YH Yi-Tzu H. Professional Learning Specialist E-Learning Used the software for: 6-12 months ### "Not really a fan of recent update (or is it just my company?)" January 13, 2024 5.0 Pros It encompasses all the necessary tabs/functions to complete HR processes on the employees' ends Cons The most recent update to clock in and out and transfer shifts in real-time takes some practice to navigate. You can only edit the time in the read-only timesheet, which I think is inconvenient as this requires manager approval, even though this practice facilitates audits and accurate time reporting. Review Source Response from Paycom January 15, 2024 Thank you for your review and feedback, Yi-Tzu! It's great to hear that Paycom provides the necessary information for you to complete HR-related tasks! If you'd like to share more about your experience, please reach out to our team at feedback@paycomonline.com. GR Greg R. Broker/Associate-Real Estate Investments Real Estate Used the software for: 2+ years ### "Paycom has made my life better!" February 21, 2019 5.0 Paycom allows me to do payroll for my employees in minutes. I trust the software and the systems they have implemented for my company. Could not be happier. Pros The software is very user friendly. I can literally do payroll from my mobile phone at a time that is convenient for me. Cons I have been very impressed with the software, I don't really have ANY complaints. Review Source Response from Paycom March 5, 2019 Greg, thank you for the 5-star review. We're glad you find Paycom very user friendly. We'll also be sure to share your feedback with our product team! dO davide O. Recenzione Architecture & Planning Used the software for: Less than 6 months ### "molto conveniente" May 11, 2023 4.0 Pros Le sue funzione sono molto interessanti Cons La grafica é da migliorare ma sono sicuro che lo faranno Review Source Taylor C. Brand Partnership Manager - Bar Category Food & Beverages Used the software for: 1-2 years ### "my company uses this as our payroll service" March 13, 2018 4.0 Pros I like how everything is easily accessible and all the info I need is easily displayed. From time off requests to 401k contributions- super easy! Cons The only thing that i really think would be the log in - I know protecting the log in is crucial but I never can remember my # so I have to copy/paste from a doc Review Source Response from Paycom March 26, 2018 Taylor, Thank you for your review and feedback. We recommend downloading our mobile app and using the fingerprint/facial recognition or PIN functionality to login. Please follow up with your HR/payroll team for more information or reach out to your Paycom specialist. Our goal is to make it easy as possible for our users. Cassie V. Teacher Education Management Used the software for: Less than 6 months ### "Easy to Use and Very Convenient" November 19, 2019 5.0 My overall experience with Paycom has been positive. I haven't had any real issues with the program since I started using it. Pros The software was easy to learn and is simple to use. I like the layout of the mobile app, especially, and how easy it is to check my hours each week and look at my past paystubs. It also keeps all my work documents in one place, which is super convenient. Cons I can't really think of anything I dislike about this program except for the first week, I couldn't really figure out how to confirm my hours for work, but once it was explained to me, I realized how simple it truly was. Review Source Response from Paycom November 20, 2019 Thank you for the review! We appreciate you sharing your Paycom experience. We are so thrilled that you are enjoying the app! Please let us know if you have any additional feedback. MM Mustafa M. Sales Representative Wireless Used the software for: 6-12 months ### "Good but has issues " February 1, 2019 5.0 Pros Easy to add and verify employees , can check paystubs and hours all in one . Cons Cannot check unless on work wifi , had to be used at work only which is a hassle if you need to print anything or check hours Review Source Response from Paycom February 5, 2019 Mustafa, thank you for the review and feedback and will share it with our product team. We recommend downloading the Paycom mobile app, available in the App Store and Google Play store which provides access to your information through Employee Self-Service. LS Leslie S. Controller Automotive Used the software for: Less than 6 months ### "Great transition" May 14, 2024 5.0 Pros Easy transition, plenty of training, and cut our payroll time in half. Cons It was a lot to take in, in the beginning. Review Source Response from Paycom May 15, 2024 We're happy to hear you've had a great transition with Paycom. Thank you for the 5-star review, Leslie! AG Alex G. sales Information Technology and Services Used the software for: 2+ years ### "Great payroll tool" April 6, 2021 5.0 Paycom is beneficial in streamlining HR tasks and is great at that Pros This is a great payroll tool that streamlines many of HRs necessary manual tasks. I think it is very useful Cons No i believe that Paycom had all of the necessary tools and features needed to complete the tasks we had Review Source Response from Paycom April 7, 2021 Thank you for the review! Helping streamline HR processes and eliminating manual tasks are some of our top goals. We're glad our software has been beneficial for your organization and we appreciate you sharing your experience! VR Verified Reviewer Development Manager Used the software for: 6-12 months ### "Great for offices who don't have HR in the building with them" June 25, 2018 4.0 Pros It's easy to track time and vacation accruals; it's very easy to access tax and benefit forms; it's also convenient to get pay stubs. Cons Mobile features are not known to me; sometimes finding where a document or answer lives is a little bit of a hunt. Review Source Response from Paycom June 28, 2018 Thank you for the review and feedback! Please reach out to your Paycom specialist regarding navigating the mobile app. They are happy to help. TC Taylor C. Care Coordinator Non-Profit Organization Management Used the software for: 2+ years ### "Paycom" June 4, 2020 5.0 10\. I like using Paycom a lot, I am happy when I apply to new jobs and see they use it . Pros I like the app, it’s easy to use and allows you to do all of the main functions like you use on the website. Cons The Face ID for the app. Mine does not work properly and feel it needs adjusting. Review Source Response from Paycom June 15, 2020 Thank you for sharing such a nice review! We're glad you are enjoying our products. If you would like to share any additional feedback, please reach out to your dedicated support team or email us at feedback@paycomonline.com. KC Keith C. President Used the software for: 2+ years ### "We have been extremely pleased with the software's diverse functionality. " July 13, 2017 5.0 Pros We have enjoyed utilizing the hiring/on boarding process the software offers. This allows us to keep all employee files online and secure with Paycom. Performance reviews are always difficult not only to track but to evaluate once they are finished. This software simplifies the entire process and even has built in calculators based on those reviews to guide you to a new compensation for each employee. There are many other features we use, and we still don't use everything. This is a very robust product that I would highly recommend. Review Source Response from Paycom July 13, 2017 Thank you for the review! Please let us know how we can continue to be a partner of choice for your organization. OG Olivia G. Recruiter Used the software for: ### "Made a switch to Paycom - and it's paid off!" June 5, 2018 5.0 Pros Paycom's operates on a single database that's written in the same code - so the look and feel is exceptional. There are no issues with integrating the different modules and they all "speak" to each other in the same language. It's truly an all-in-one solution so you don't have to look elsewhere Cons Pricing is higher than other vendors, but they do not ever raise rates on current clients. Also, if you are from a niche industry and need specialized solutions - Paycom may not be for you since they do not integrate well with third party applications. Review Source KM Kris M. DBA Non-Profit Organization Management Used the software for: 1-2 years ### "Great Alternative to ADP" October 3, 2016 4.0 This is a great alternative to ADP. It offers payroll, benefits, reviews, and covers the spectrum of employment life cycles. Its integration with our benefots administrator is particularly convenient. Starting up we had a fair share of glitches but their team was didoicated and committed to seeing us through to a successful implementation/. We are very pleased with the product and would recommend to other mid sized non-profit organizations. Pros Benefits integration Cons nothing Review Source Response from Paycom June 27, 2017 Thank you for the review! Please let us know if we can be of any assistance. Regina C. Customer Service Representative and Sales Support Apparel & Fashion Used the software for: Less than 6 months ### "paycom review" May 17, 2022 5.0 Pros Easy to use and navigate, and also has a mobile app for on the go. Cons I do not have any negative feedback at this time Review Source Response from Paycom May 24, 2022 We're delighted to hear you find Paycom and our app easy to navigate. Thank you for the 5-star review, Regina! VR Verified Reviewer Marketing Coordinator Marketing and Advertising Used the software for: 2+ years ### "Good job, Paycom!" September 16, 2020 5.0 I've had no problem! Pros User friendly/accessible. I especially like using the app. Cons NA - Never have had a big problem! Maybe consider push notifications? Review Source Response from Paycom September 23, 2020 We are thrilled you are enjoying the app! Thank you for the 5-star review. EC Elysa C. Owner/employee Education Management Used the software for: 2+ years ### "Easy Way to Sign In" February 16, 2019 5.0 I have used this for almost three years and like that it is easy to use. Pros This software is an easy way to keep track of time sheets and pay for employees. Cons There are times when it will not let you sign in to track your hours. Review Source Response from Paycom February 20, 2019 Elysa, thank you for the 5-star review! We're glad you find Paycom very user friendly and we hope you have had the opportunity to download our mobile app which you may download for free from the App Store and Google Play Store. We'll also be sure to share your feedback with our product team. ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.