# Page 42 | Paycom Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 42 - Is Paycom the right Human Resources solution for you? Explore 1281 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/130949/Paycom/reviews

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Paycom

4.4 (1281)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated June 11th, 2026

# Page 42 - Reviews of Paycom

## Showing most helpful reviews

Showing 1026-1050 of 1281 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

EC

Elysa C.  
Owner/employee  
Education Management  
Used the software for: 2+ years

### "Easy Way to Sign In"

February 16, 2019

5.0

I have used this for almost three years and like that it is easy to use.

Pros

This software is an easy way to keep track of time sheets and pay for employees.

Cons

There are times when it will not let you sign in to track your hours.

Review Source

Response from Paycom

February 20, 2019

Elysa, thank you for the 5-star review! We're glad you find Paycom very user friendly and we hope you have had the opportunity to download our mobile app which you may download for free from the App Store and Google Play Store. We'll also be sure to share your feedback with our product team.

AG

Amy G.  
Business Owner  
  
Used the software for: 2+ years

### "Very user friendly! Customer service is great! The staff is always kind, friendly and knowledgeable!"

August 23, 2017

5.0

Pros

The software is easy to use. There's always a rep available if you have any questions. The staff is great!

Cons

The set-up process, in the beginning, seemed like it was somewhat lengthy, but it's completely worth it!

Review Source

Response from Paycom

September 21, 2017

Thank you for the review! Please let us know if we can assist you with anything.

Anna H.  
Childcare Worker  
  
Used the software for: Less than 6 months

### "I use this for work to clock in and clock out. "

May 14, 2018

4.0

Pros

I like that this is easy to use and allows me to clock in and out. I like that it can hold lot of my work information on it. It was easy to do my on-boarding through this software.

Cons

I do not like that it makes us answer security questions every time we log in. It is unnecessary. I also do not like that it makes us change our password so often.

Review Source

VR

Verified Reviewer  
Account Manager  
Marketing and Advertising  
Used the software for: 2+ years

### "Paycom Review"

May 29, 2020

5.0

I can easily look up what benefits I am enrolled in, request time off, view my PTO, complete annual reviews in no time.

Pros

The product is extremely easy to use and very simple to navigate.

Cons

I would prefer there was a 'save login info' button to save time when logging in.

Review Source

Response from Paycom

June 8, 2020

Thank you for sharing such a nice review! We're glad you are enjoying our products. If you would like to share any additional feedback, please reach out to your dedicated support team or email us at feedback@paycomonline.com.

MK

Michael K.  
Manager of Donor Relations  
  
Used the software for: 1-2 years

### "The features and functionality are great! The cloud-based software is very easy to use. "

September 7, 2017

5.0

Pros

It keeps detailed records of payroll information as well as benefits. Our HR department has the capability to upload important documents that all employees can have access to.

Cons

When logged in, the program does not select today's date as the default date for when punching in working hours.

Review Source

Response from Paycom

September 13, 2017

Thank you for your review! We'll share your feedback with our product team. Please be sure to reach out to your Paycom specialist if you need any assistance.

VR

Verified Reviewer  
HR Manager  
Education Management  
Used the software for: Less than 6 months

### "Paycom"

December 5, 2018

4.0

Pros

It does pretty much everything HR related.

Cons

Hard to get help - I can’t find a help menu to self learn.

Review Source

Response from Paycom

December 20, 2018

We appreciate the review and feedback. The Help Center on the mobile app is available in the top right hand corner drop down options and click on the profile icon on the desktop. Please also reach out to your dedicated Paycom specialist regarding access to Paycom Learning. We hope that is helpful!

JW

Jeff W.  
General Manager  
Telecommunications  
Used the software for: 2+ years

### "Lots of features and easy to use"

February 7, 2020

5.0

Pros

It is very simple and easy to use and I like that there is so much you can do with . It is much more than just a payroll software.

Cons

The login can be cumbersome but I understand you need it to be secure.

Review Source

Response from Paycom

February 14, 2020

Thank you for the kind review, Jeff! We're thrilled that you are enjoying your Paycom experience! We love hearing about our users' experiences! If you have anything further that you would like to share, please reach out to us at feedback@paycomonline.com.

SV

Soquel V.  
Behavior Specialist  
Medical Practice  
Used the software for: 1-2 years

### "A little bit of everything"

January 7, 2020

5.0

was used for all payroll components for the job I have. I thought it was a simple and easy-to-navigate tool for everything payroll related. A little outdated in visual appeal, but nonetheless, convenient.

Pros

The simplicity of navigating the website. I like the user interface/layout. The site provides one place many of the things payroll related.

Cons

While I like the layout and menu set up, it is a little on the plain side in terms of colors/fonts/images.

Review Source

Response from Paycom

January 9, 2020

Soquel, thank you for sharing! We're so thrilled that you enjoy the convenience of using Paycom! We appreciate your feedback as to what can be improved, and we will pass that on to our team!

MS

Meagan S.  
Administrator in Training  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Wonderful!"

August 14, 2017

5.0

Pros

The software is easy to use/manage. They also have great customer service!! Paycom is also very supportive of us and our mission as an organization. Thank you!

Review Source

Response from Paycom

August 15, 2017

Meagan, Thank you for your review! If there is anything we can assist you with, please let us know.

eE

elie E.  
agent  
Consumer Services  
Used the software for: 6-12 months

### "système très efficace plus facile et plus simple"

March 6, 2024

5.0

Pros

l'utilisation est très simple, il m'aide a gérer la présence et le temps il évite l’incohérence entre travailleur et employeur,

Cons

Dans l’ensemble, je suis très bien satisfait

Review Source

Response from Paycom

March 7, 2024

We're happy to hear Paycom has simplified your HR and Payroll needs and that you find it easy to use, Elie! Thank you for your positive review!

Ezechiel Z.  
Agronomie  
Accounting  
Used the software for: I used a free trial

### "Paycom logiciel de gestion salariale "

January 29, 2024

5.0

logiciel d'accélération et de bonne gestion du temps

Pros

est un logiciel qui permet de limiter la saisie manuelle des informations et permet aux employés de bien s'exprimer dans le système. Il y le gain de temps aussi

Cons

a comme inconvénient, la difficulté de vite planifier des vacances. Et le reporting n'est pas trop évolue dans la personnalisation

Review Source

Response from Paycom

January 29, 2024

We're happy to hear Paycom has created efficiency for you and your organization, Ezechiel! Thank you for the 5-star review and feedback!

PV

Paul V.  
HR Manager  
Retail  
Used the software for: 2+ years

### "Easy-to-use, all-inclusive HRIS system."

November 14, 2018

4.0

Pros

Ability to condense several HR platforms into one. Customer service levels, training and support are outstanding.

Cons

Scheduling function is a joke. Performance evaluations and some document routing features are difficult to utilize effectively.

Review Source

MJ

Monica J.  
Compensation and Benefits Specialist  
Pharmaceuticals  
Used the software for: 2+ years

### "Wonderful"

August 30, 2018

5.0

Pros

Customer service is out of this world. Our rep. is amazing, he is always willing to help with any questions or requests.

Cons

Things to improve, there are many features that constantly change so you have to keep up to date to their updates.

Review Source

SF

Sarah F.  
CFO  
Museums and Institutions  
Used the software for: 6-12 months

### "The software is user friendly and an excellent product for any organization"

June 19, 2018

5.0

Pros

I like that they have excellent customer service and are always available to help. You can always reach someone and get an answer when you need it. The report writing function is user friendly and easy to use.

Cons

I am not sure there is much I can say that I ldo not like about the software other than it should be easier to make an employee inactive in the system so they do not appear in listings.

Review Source

Response from Paycom

June 28, 2018

Sarah, thank you for the positive review and feedback. We will be sure to share it with our product development team. Please reach out to your Paycom specialist if you need anything!

mC

megan C.  
hard side sales D&b supply  
Retail  
Used the software for: 1-2 years

### "paycom "

March 30, 2019

5.0

Pros

the cite works really well is easy to use

Cons

don't have any right now it works well don't have any right now

Review Source

Response from Paycom

April 2, 2019

Megan, thank you for the 5-star review! We are happy to hear you are enjoying your experience with Paycom.

ED

Elizabeth D.  
Amazon delivery partner  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "Easy way for small companies to administer payroll"

February 10, 2023

5.0

Pros

Easy to clock in and out. You can request punch changes easily. Glitch free on Android. You can also view and change benefits. It puts the power in the hands of the employee. I like that!

Cons

This software doesn't have any cons in my opinion. It does everything you could want payroll software to do.

Review Source

Response from Paycom

February 14, 2023

Elizabeth, thank you for taking the time to share your feedback with our team! It's great to know Paycom has simplified the employee life cycle for your organization.

RM

Robert M.  
CEO  
Construction  
Used the software for: 2+ years

### "Very user friendly "

April 29, 2018

5.0

I would recommend to any business out there! They really do make Payroll stress free & easy!

Pros

I’m a plumber who isn’t very tech savvy. is very user friendly! The service they provide is exceptional!

Cons

I don’t have anything negative to say about ! They are always striving to be the best web based payroll provider out there. That’s why we’ve continued business with them for over 10 years.

Review Source

JT

Janet T.  
COO  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Paycom provides easy to use integrated HR and payroll functions"

January 31, 2018

5.0

Saved money and time in processing our payroll and all with additional functionality than our previous payroll software

Pros

The system is very user friendly and provides great support. It has reduced the amount of time it takes to process payroll and has integrated with all of the other software systems we use. The time and attendance feature is very customizable and has allowed us to better track time at all of our sites.

Cons

The one thing that I like least about the software is that there is no pre notification for the direct deposits. While this makes the direct deposit active much quicker than waiting for notification, it also is essential that the information is correct.

Review Source

Response from Paycom

February 2, 2018

Janet, Thank you for the review and feedback. We will be sure to share it with our product team.

VR

Verified Reviewer  
Account Relations Manager  
Telecommunications  
Used the software for: 2+ years

### "Paycom easy to use"

February 12, 2020

5.0

Pros

Easy to enter time worked, track PTO, view historical pay stubs and tax forms.

Cons

Username restricted to email address, would prefer freeform.

Review Source

Response from Paycom

February 18, 2020

Thank you for sharing your Paycom experience! We love hearing from our users! We encourage you to share this feedback regarding your username with your company's HR/payroll team, as this is a feature that each client can customize. Please let us know if you have any additional feedback at feedback@paycomonline.com.

VR

Verified Reviewer  
Corporate Sales Development  
Computer Software  
Used the software for: 6-12 months

### "I used paycom for payroll at a previous company"

May 21, 2018

3.0

Pros

It had an online portal and once you figured out how to use the software it wasnt too difficult to get old paystubs

Cons

It's hard to learn to use for how simple it should be. I only used it for things like paychecks and benefits but compared to other products in the HR space I found it difficult to use at times as an end user. It seemed like I always had to relearn how to use it

Review Source

Response from Paycom

May 31, 2018

We appreciate your feedback and will share it with our product team. We'd also like to hear more about your experience and encourage you to reach out to your Paycom specialist regarding your feedback. We have a variety of Paycom learning resources for our clients that we'd like to make sure you are receiving. We look forward to connecting with you.

JZ

Jessica Z.  
Program Manager  
Information Technology and Services  
Used the software for: 2+ years

### "Easy to choose benefits!"

October 21, 2020

4.0

Pros

I like the benefit feature, very clear to see what my choices are, update my benefits package.

Cons

I don't like that I have to open each paystub, should just show.

Review Source

Response from Paycom

October 23, 2020

Thank you for the review! We appreciate your feedback and would like the opportunity to learn how we can create a 5-star experience for you. Please share any other enhancements you would like to see from us with your dedicated specialist or with our team at feedback@paycomonline.com.

BR

Brett R.  
Bartender  
Hospitality  
Used the software for: 2+ years

### "Paycom- Use service as Employee"

August 1, 2019

4.0

Pros

The new quick clock in option is convenient. It is nice to be able to switch direct deposit online, and to view tax statements and pay stubs online.

Cons

The forced password reset happens too often. It should remember which department you work in most frequently for clock ins.

Review Source

Response from Paycom

August 5, 2019

Thank you for the review. We're glad you find Paycom very user friendly. We'll also be sure to share your feedback with our product team!

CS

Caitlin S.  
Staffing Operations Manager  
Staffing and Recruiting  
Used the software for: 6-12 months

### "Great system for payroll"

October 11, 2019

4.0

Pros

Submitting timesheets and all payroll aspects is easy to manage. It is user friendly for our employees.

Cons

It doesn't seem very user-friendly at an employer standpoint. It can be very confusing trying to set up and assign documents. The onboarding feature made our onboarding process much slower so we had to switch to our previous process.

Review Source

Response from Paycom

October 16, 2019

Caitlin, thank you for the review! We appreciate the feedback and will share this with our product team. Please let us know if there is anything else we can do to create a 5-star experience for you!

EW

Erica W.  
Business Development Associate  
  
Used the software for: 6-12 months

### "I use paycom daily to clock in and out of work. I also use it to request time off and view pay stubs"

January 9, 2018

3.0

Pros

I like that it is easy to use. You can easily see how to clock in and out of your shift and request time off.

Cons

I don't really like the look of it. I feel like it looks like an older program, but overall it serves it's purpose for what I use it for.

Review Source

Response from Paycom

January 17, 2018

Erica, thank you for the feedback. We hope you've also had the opportunity to download our mobile app which makes access to your employee information even easier. Please let us know what your 5-star experience looks like. We'll share your feedback with our product team. We've included the contact information of a member of our team in the response notification.

Evan Y.  
Charter Sales and Acquisitions  
Airlines/Aviation  
Used the software for: Less than 6 months

### "Paycom is easy to use, efficient, and creates massive value"

October 11, 2018

5.0

Pros

is truly a one stop shop for HR needs. With a single application, we were able to ease through pay periods without a hitch most every time. I had previously used a competing service at a prior employer and there were consistently problems each pay period. Paycom has none of these issues.

Cons

Nothing to complain about. As I have worked at companies with other applications in place, I can honestly say that this is the easiest, hassle free program I have used.

Review Source

Response from Paycom

October 19, 2018

Evan, thank you so much for the review and feedback. We're happy to partner with you. Please be sure to reach out to your Paycom specialist if you have any questions or suggestions. We look forward to hearing from you.

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