# Page 43 | Paycom Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 43 - Is Paycom the right Human Resources solution for you? Explore 1281 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/130949/Paycom/reviews

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Paycom

4.4 (1281)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated June 11th, 2026

# Page 43 - Reviews of Paycom

## Showing most helpful reviews

Showing 1051-1075 of 1281 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

MC

MALINDA C.  
THERAPIST  
Individual & Family Services  
Used the software for: 2+ years

### "Easy to use time accounting software "

April 19, 2020

5.0

is overall fast and convenient to use making it easy for quick timesheet entry.

Pros

is easy to use, simple to navigate, and makes entering my time daily or weekly very fast. Super easy!

Cons

's dashboard at times is repetitive and therefore hard to understand but overalli s easy to use and fast.

Review Source

Response from Paycom

April 23, 2020

Thank you for sharing your Paycom experience, Malinda! We're so glad to see you are enjoying our products!

KT

Kaitlin T.  
Sales Operations  
Food & Beverages  
Used the software for: Less than 6 months

### "Easy to use and app is convenient"

October 25, 2019

4.0

It has been great so far and employees at all levels seem to use is easily. There are a few learnings/changes that we can make but we are getting much more out of it than anticipated.

Pros

is an easy way to share company information and documentation with all employees, regardless of what shift they are working. It helps greatly with onboarding, tracking PTO/accruals, and checking status of payroll. I like that I can easily check documents, request time off, and open up paychecks. The app helps employees clock in/out easily

Cons

some of our document requirements do not apply to all employees so if we have a list of requirements and it one document does not apply to a specific employee (for example: insurance docs, exempt vs non-exempt documents, etc.) it shows as not having completed the requirements. I have no way of removing the requirement and every time I log in, it shows that I have not completed 100% of my required documents.

Review Source

Response from Paycom

October 30, 2019

Thank you for sharing, Kaitlin! We are glad to learn that you are enjoying your Paycom experience! We appreciate your feedback and will share it with our team!

VR

Verified Reviewer  
Sponsorship Coordinator  
Sports  
Used the software for: Less than 6 months

### "Paycom Review"

November 22, 2019

5.0

Enrolling for benefits was simple and the app makes it easy to use

Pros

it is very easy to use and straight forward

Cons

the missing punch and having to have my manager approve it. wish i could just change it and not need my superior to be burdened by my forgetfulness sometimes.

Review Source

Response from Paycom

November 25, 2019

Thank you for the review! We are glad that you find our products easy to use! We appreciate your feedback regarding the punch changes; we will be sure to share this with our product team. If you have any additional feedback, please feel free to share it with us at feedback@paycomonline.com.

rR

rahneshia R.  
club attendant  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "paycom ok with me "

February 4, 2021

5.0

its easy to easy i love it nothing but good tjing..

Pros

everything is one app its very easy to use and i can track everything in one place settins are easy to use

Cons

nothing its great. was easy to use for the first time so easy it took me 15 minutes to learn how to work the app

Review Source

Response from Paycom

February 8, 2021

Thank you for the 5-star review and we're excited to hear you find the app easy to use! Feel free to share any enhancements you would like to see with us at feedback@paycomonline.com.

GR

Geoffrey R.  
Service Manager  
Automotive  
Used the software for: 2+ years

### "Easy to use time clock software."

April 7, 2022

5.0

Pros

Very easy to clock in and out for shifts!

Cons

We use this software to employee time. It works great for that and I don't have any complaints about it.

Review Source

Response from Paycom

April 8, 2022

Thank you for the 5-star review, Geoffrey! We're pleased to hear Paycom has made clocking in and out easy for your organization.

VR

Verified Reviewer  
Human Resources Generalist  
  
Used the software for: Less than 6 months

### "Easy to use "

July 21, 2018

5.0

Pros

This software has so many great features that make Human Resources easier in my every day at work. One stop shop.

Cons

Sometimes can be a bit hard to use, particularly for new users. It does not take long to get used to though.

Review Source

Response from Paycom

July 27, 2018

Thank you for the review and feedback. Your input is important to us!

MG

Marisela G.  
Accounts Receivable  
Accounting  
Used the software for: 2+ years

### "Paycom is a great software to use as a user ."

July 10, 2018

5.0

Pros

It is very user friendly and great to use when checking your paystubs, vacation and sick accurals and even to renew your health benefits every year.

Cons

This software has great functionalities that I don't have any cons at this time. It has the capability to do so much more than just payroll.

Review Source

Response from Paycom

July 17, 2018

Marisela, thank you so much for the review! We're glad you find the system user friendly.

AK

Andrew K.  
VP Systems  
Market Research  
Used the software for: 1-2 years

### "Timesheet only review"

September 16, 2019

3.0

A a user of timesheets, I very much dislike this software.

Pros

It seldom crashes. I only use it for timesheets.

Cons

The web-based timesheet entry system is time consuming and frustratingly unfriendly. The user interface for the timesheets is poorly conceived and almost an afterthought. Junk.

Review Source

Response from Paycom

October 3, 2019

Andrew, we appreciate your feedback and would like to gather additional information about how we can create a 5-star experience for you. Please respond to our review response or reach out to your dedicated client support team. Thank you for giving us the opportunity to resolve any questions you may have.

TS

Tina S.  
Sr. Recruiter  
Mechanical or Industrial Engineering  
Used the software for: 2+ years

### "Highly customizable, but may not be a one-size fits all"

March 9, 2018

3.0

Overall a pretty good solution especially for a small business. Customization is available at set up, so there aren't alot of programming fees, etc. If you are OK with the limitations, could be a good solution for you.

Pros

\- Customizable allows for customizable fields - Great tool for small business, because it is priced reasonably - Lots of modules that you can integrate or add on - Ability to add training and track employees who have used this system - Ability to do performance review in the system - Employees can view pay stubs, benefits elections, 401k through an easy interface

Cons

\- Has their own ATS, so they aren't willing to create interfaces with other systems - So customizable that some of the end processes are clunky and don't work well

Review Source

kW

kathrena W.  
Payroll analysty  
Law Practice  
Used the software for: 2+ years

### "Paycom"

December 30, 2022

5.0

Pros

It was very user friendly the report writing was a great help!

Cons

The only bad part was the impelementation of benefits.

Review Source

Response from Paycom

January 9, 2023

We're glad you are enjoying Paycom and appreciate your feedback! We're looking forward to our continued partnership with Faegre Drinker Biddle & Reath LLP.

EB

Emily B.  
Chief Development Officer  
  
Used the software for: 1-2 years

### "PayCom is very user-friendly and has fantastic customer support. High functionality."

August 22, 2017

5.0

Pros

is very user-friendly and offers coding flexibility that is key for non-profit fund accounting. I also think they have a very comprehensive and intuitive reporting suite. Paycom is easy to navigate. The customer support services is great. There is always someone there to help when you call in. They are patient in explaining the solution you need for your question. Paycom is continues to update and improve both the payroll and HR platforms.

Cons

We don't use it to track upcoming vacations or planned PTO. We have found that is unwieldy in this regard.

Review Source

Response from Paycom

August 28, 2017

Emily, Thank you for review! If you need any assistance regarding tracking PTO or time-off requests, please contact your Paycom specialist. We're happy to assist!

CH

Crystal H.  
HR Assistant  
  
Used the software for: 1-2 years

### "Easy to use"

May 23, 2018

5.0

Pros

I like that it allows you to run reports needed from payroll to current employee list to just about anything you need. I also like how it is easy to navigate around.

Cons

There is nothing at this time that I can think about that I do not like.

Review Source

Response from Paycom

June 14, 2018

Crystal, thank you for the review. Please let us know if you need anything or have questions.

DM

Daniel M.  
Senior VP  
Insurance  
Used the software for: 2+ years

### "Payroll and HR "

December 27, 2019

5.0

The easiest most cost effective way to handle payroll and numerous HR functions.

Pros

Ease of use and implementation. The continued expansion and upgrade of offerings.

Cons

nothing. was an easy choice when we decided to make a change. This was 15 plus years ago.

Review Source

Response from Paycom

January 2, 2020

Daniel, thank you for sharing your Paycom experience!

JE

Jacqueline E.  
HR Manager  
Information Technology and Services  
Used the software for: 6-12 months

### "Friendly service, lots of training and self-help resources if you get stuck"

July 11, 2017

5.0

We utilize it for benefits administration, payroll, annual reviews, action forms, and org chart.

Pros

Easy to use (for administrators and employees), Easy to add features and implement full life cycle for candidates to employees

Cons

Transition was lengthy from old system to new system because of the amount of verifying information. It is something you only do once during implementation and there isn't an easier way to confirm all the data that was tranfered.

Review Source

Response from Paycom

July 18, 2017

Thank you for the review and feedback. We're happy you find the system easy to use!

JC

Julio C.  
Process Technician  
Electrical/Electronic Manufacturing  
Used the software for: 1-2 years

### "Paycom"

July 19, 2018

5.0

Pros

Keeps track of everything: from vacation time to paystubs, W2 forms and employment opportunities within the company. Can access from any mobile device,

Cons

I have not seen this function implemented in our system yet, but would love to see the next level; where you can include training in the system, and the operator can access SOP's, SSOP's.

Review Source

BB

Brenna B.  
nurse practitioner  
Hospital & Health Care  
Used the software for: 6-12 months

### "For what i use it for, its okay."

November 4, 2021

4.0

Pros

I like that i can easily clock in and out from my phone.

Cons

It is difficult to navigate when searching for documents or tasks.

Review Source

Response from Paycom

November 9, 2021

It's great to hear you're enjoying our software! We appreciate your feedback and would like to learn more. If you feel comfortable, please connect with us at feedback@paycomonline.com and a member of our team will reach out.

TU

Tracy U.  
Regional Director  
Staffing and Recruiting  
Used the software for: 2+ years

### "Best in Class"

October 30, 2018

5.0

Pros

Ease of use (user friendly). Great product. Great customer service. You get to talk with a live person every time you call.

Cons

Not one thing. Best customer service out there. Love that they actually answer the phone when you are calling.

Review Source

Response from Paycom

November 16, 2018

Tracy, thank you so much for the review! Providing top shelf client support is one of our top priorities. We're here for you.

LA

Lizbeth A.  
Billing assistant  
Retail  
Used the software for: 1-2 years

### "Paycom Review"

March 21, 2019

5.0

Pros

Easy to move around. Approving employees was easy.

Cons

Login attempts was minimal but I get it was for safety.

Review Source

Response from Paycom

April 1, 2019

Lizbeth, thank you for the 5-star review!

AH

Antonii H.  
Video Producer  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Mobile app is best!"

November 28, 2018

3.0

Pros

The mobile app makes it incredibly easy to access timecard functions in seconds.

Cons

The desktop application is quite a less easier to use than the mobile app.

Review Source

Response from Paycom

December 20, 2018

Antonii, we appreciate the review and feedback. Please let us know how we can create a 5-star user experience for you via our mobile app feedback form: http://paycom.com/contact-us/mobile-app/ We look forward to hearing from you!

AW

Austin W.  
Account Executive  
Automotive  
Used the software for: 6-12 months

### "Great for Employees"

September 10, 2022

5.0

Pros

From the employee side so nice to have all payroll stuff in one place. Also it is so easy to track expenses.

Cons

Honestly nothing. Super easy to use and seems very secure as well with required sign in even if you just move it off screen.

Review Source

Response from Paycom

September 14, 2022

We're glad our software has provided a one-stop-shop platform that allows you to manage payroll and HR in one place. It's great to know we've benefitted your organization, and we want to thank you for leaving us a review!

SM

Sean M.  
N/A  
Internet  
Used the software for: 1-2 years

### "Paycom Review"

February 10, 2023

5.0

My overall experience was positive, most of it was intuitive and easy to use.

Pros

It doesn't take much to operate the software as a user. Makes it a lot easier to get employees up to speed.

Cons

The calendar of past shifts could be upgraded a bit.

Review Source

Response from Paycom

February 14, 2023

We're glad Paycom has been an easy and intuitive tool for your organization. Thank you for taking the time to share your experience, Sean!

TA

Thomas A.  
CS manager  
Consumer Services  
Used the software for: 6-12 months

### "Paycom"

June 26, 2019

5.0

Pros

So easy to send over your jobs and their HR platform is perfect for your needs. All you need to do is just look to see what plan works for you and you are all set! You are in the driver seat.

Cons

It can be a little more expensive than other ATS out there

Review Source

Response from Paycom

June 28, 2019

Thomas, thank you for the 5-star review!

VR

Verified Reviewer  
EVP  
Management Consulting  
Used the software for: 2+ years

### "Great Product"

June 7, 2019

5.0

The ease of managing our employees payroll has saved us time and energy.

Pros

Ease of use. On boarding was as simple as it could be because of the great customer service.

Cons

The interphase was a little confusing but expected with a new system, customer service was helpful!

Review Source

Response from Paycom

June 11, 2019

Thank you for the 5-star review! We're glad you find Paycom very user friendly. We'll also be sure to share your feedback with our product team!

VR

Verified Reviewer  
Advancement Associate  
Education Management  
Used the software for: Less than 6 months

### "Great, organized, easy to use"

January 15, 2019

4.0

Pros

This software is extremely easy to use and very effective at organizing all salary/benefits needs into one central place.

Cons

I honestly can't think of any cons. It is well-designed and easy to use.

Review Source

Response from Paycom

January 16, 2019

Thank you for the review! We're glad you find Paycom easy to use.

KJ

Khadijah J.  
Marketing manager  
Computer Networking  
Used the software for: Less than 6 months

### "Paycom Happy User"

January 13, 2023

4.0

I would use it again if the glitching can be fixed

Pros

It was easy to use and costumer service was available

Cons

It glitched a lot when I needed to reset my password

Review Source

Response from Paycom

January 16, 2023

We're glad you enjoyed Paycom, and we'd like to learn more about your feedback. Contact us at feedback@paycomonline.com to get in touch with our team. Thank you for your review!

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