# Page 44 | Paycom Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 44 - Is Paycom the right Human Resources solution for you? Explore 1281 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/130949/Paycom/reviews

---

Paycom

4.4 (1281)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated June 11th, 2026

# Page 44 - Reviews of Paycom

## Showing most helpful reviews

Showing 1076-1100 of 1281 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

RF

Rex F.  
Video Producer  
Broadcast Media  
Used the software for: 2+ years

### "Paycom is the best"

May 27, 2020

5.0

Paycom has been fantastic to use! I have been for years

Pros

The Paycom app is so easy to use. Multiple languages, time off requests, and e-signature

Cons

I have never had any problems with Paycom!

Review Source

Response from Paycom

June 4, 2020

Thank you for sharing such a nice review, Rex! If you would like to share any additional feedback, please reach out to your dedicated support team or email us at feedback@paycomonline.com.

LR

Lacie R.  
Ns  
Hospital & Health Care  
Used the software for: 1-2 years

### "Quick & Easy for employees"

July 1, 2025

5.0

Overall is good, very easy to use at an employee level. The check comparison section could be greatly improved.

Pros

The App is very easy to use and pretty straightforward from an employee perspective. The interface is simple.

Cons

Not easy to find certain things like employee policies and similar documents as they are not in the documents section. The check comparison component could also be greatly improved.

Review Source

Response from Paycom

August 6, 2025

Lacie, thank you for taking the time to share your thoughts on using Paycom. We're glad to hear that our mobile app has provided a seamless and convenient way for your workforce to easily manage their data and benefits. With your feedback, we can continue to refine and enhance our solution, delivering a world-class experience that empowers employees like you to take control of their careers and benefits.

HM

Heather M.  
Ma  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Simple and easy way to clock in/out"

November 15, 2023

5.0

Pros

Love how quixk and simple it is to clock in and out for your shifts.

Cons

Nothing everything is so simple and great

Review Source

Response from Paycom

November 17, 2023

Thank you for the 5-star review, Heather! We're happy to hear our product has made clocking in and out easier for you!

TS

Tina S.  
CNA  
Health, Wellness and Fitness  
Used the software for: I used a free trial

### "Payroll "

September 16, 2022

5.0

Pros

Easy to get to your checks and to set up direct deposit.

Cons

There isn't anything I didn't like bout it. Everything was very good

Review Source

Response from Paycom

September 23, 2022

Tina, it's exciting to know you enjoyed the features we offer at Paycom! Thank you for your review.

KH

Kelsey H.  
Sales Support  
Computer Software  
Used the software for: 1-2 years

### "Paycom Review"

February 4, 2019

5.0

Great product, if I have questions, I usually can find help quickly. With bigger issues, I can get a team member to respond pretty quickly and they are very helpful.

Pros

Functionality, does everything! I really love the org chart, payroll is a snap!

Cons

Running reports can be a challenge. Sometimes you have to run several to get the outcome that you want/need. Uploading documents can be a challenge at times.

Review Source

Response from Paycom

February 5, 2019

We're so happy to read you find Paycom easy to use. Please reach out to your Paycom specialist and they will help you with your reporting challenges. We look forward to hearing from you!

CM

Conchita M.  
HRIS Manager  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Paycom Time and Attendence Review"

January 7, 2020

4.0

Pros

Easy to use. Not may features-which is great for those we are new to working with HRIS

Cons

As features with other HRIS are enhanced Paycom seems to be a little dated.

Review Source

Response from Paycom

January 9, 2020

Thank you for the review, Conchita! We would love the opportunity to learn more about how we can improve your experience! Please feel free to reach out to us at feedback@paycomonline.com to share any enhancements that you would like to see from Paycom!

MH

Maria H.  
blogger  
Writing and Editing  
Used the software for: 1-2 years

### "Quick punches and easy to use"

February 14, 2019

5.0

Pros

The best feature is how easy it is to clock in and out. Every employee has the app and it can be opened by a 4 digit code chosen by the employee. You simply put in the 4 digit code and then the clock in page pops up so you can punch either in, out for lunch, or out for the day. Super simple and fast.

Cons

There is nothing about the software is disliked.

Review Source

Response from Paycom

February 20, 2019

Maria, thank you for the 5-star review. We're glad you find Paycom very user friendly. We'll also be sure to share your feedback with our product team!

RB

Ron B.  
Communications Analyst  
Higher Education  
Used the software for: 1-2 years

### "Paycom Review "

December 3, 2020

5.0

This software is seriously great in that it houses all HR and onboarding aspects and elements, including benefits/enrollment, payroll, important docs, PTO requests, etc., which is very helpful and efficient!

Pros

This is probably the best single-use/integrated HR-related platform that I have used, especially regarding how far-encompassing it is

Cons

I actually have not found anything that I dislike about this software in that it is very helpful and useful for the purposes that I use it for

Review Source

Response from Paycom

December 7, 2020

Thank you for the 5-star review! We're thrilled you're enjoying our software. Please share any enhancements with your dedicated specialists.

BV

Beiker V.  
Ingeniero  
Banking  
Used the software for: 1-2 years

### "There is no need to be an expert to use their services, it is for everyone. There were no problems u"

March 24, 2023

5.0

pleasant, sincere, autonomous.

Pros

Its ease of obtaining information about your payroll and work times.

Cons

It did not give an explanation of some buttons and its inability to use or block it.

Review Source

Response from Paycom

March 27, 2023

Our product is designed to simplify the employee life cycle, and we're glad this has been your experience! Thank you for sharing your review. If you have any questions, please reach out to feedback@paycomonline.com.

TB

Thomas B.  
Director  
Food & Beverages  
Used the software for: 1-2 years

### "Paycom"

May 4, 2019

4.0

Was expensive compared to other products out there and has some bugs to work out.

Pros

Paycom had a lot of tools to help on board employees, update employee files, and do payroll.

Cons

Wasn't super user friendly. There were consistent errors when uploaded our employees hours, and took many hours to complete payroll.

Review Source

Response from Paycom

May 13, 2019

Thomas, thank you for the review! We greatly appreciate your feedback and your review. Our team is constantly finding ways to improve how users interact with Paycom and we will pass our product team your comments.

RM

Ross M.  
COO  
  
Used the software for: 2+ years

### "Paycom has been a great partner for our payroll as well benefits open enrollment and HRIS."

May 9, 2018

5.0

We've used a number of the other payroll software and found this is our favorite for a company of ~100 people.

Pros

Great payroll system. We have employees in about 15 states, and it handles our needs really easily. It has also been a decent HRIS for us. Also, we have always enjoyed working with the people at Paycom. They are knowledgable and super friendly.

Cons

The HRIS and benefits open enrollment management is good, but not quite as intuitive as I'd otherwise hoped.

Review Source

Response from Paycom

May 16, 2018

Ross, thank you for the review! We're happy to continue our great partnership with you and your organization. Please don't hesitate to reach out to your Paycom specialist with any questions, feedback or ideas you may have. We look forward to hearing from you!

BT

Bonnie T.  
Director of Talent Acquisition  
Telecommunications  
Used the software for: 2+ years

### "Excellent Payroll Tool"

April 19, 2018

5.0

Pros

I really enjoyed working in this system. It was very intuitive and you were able to do most things without the assistance of customer service. The great thing was that when you did need customer service though you had a dedicated rep who really knew your account

Cons

The only con I ever experience was with tracking PTO. It wasn't with just general tracking but it was always a big headache with roll over hours. The customer service team was ready to help in anyway possible though.

Review Source

VR

Verified Reviewer  
Franchise Consultant/ Owner  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Support and Innovation best in the industry"

August 23, 2020

5.0

Outstanding service, easy to use and accurate payrolls!

Pros

Easy access from anywhere for payroll processing and employee information.

Cons

For my small business today and franchises in the past it met all of my needs.

Reason for choosing Paycom

I knew people who worked there and others who used it and they gave great reviews.

Review Source

Response from Paycom

August 31, 2020

We are thrilled to hear you are enjoying our system! We love working with small businesses and are happy to hear we are making it a 5-star experience.

LG

Lauren G.  
Product Support Team Lead  
Computer Software  
Used the software for: Less than 6 months

### "Outdated Payroll Software"

August 19, 2020

2.0

Our company switched platforms from Zenefits to Paycom and I've been extremely dissatisfied with the new program. This software looks like it was designed 10 years ago and does not keep up with industry standards. It's clunky and hard to use.

Pros

I actually can't say that I enjoy any features about this software. I guess it has a lot of functionality for HR but not for the employee actually using the system.

Cons

The UI is extremely outdated. It's hard to switch between an employee view and a manager view. I can't figure out how to receive email notifications when an employee requests time off.

Review Source

Response from Paycom

August 24, 2020

We're sorry to learn you have had a poor experience, and we appreciate your feedback. We would love the opportunity to learn how we can improve. Please reach out to your dedicated specialist or connect with our team at feedback@paycomonline.com. We hope to hear from you soon.

CS

Candice S.  
MLOA  
Financial Services  
Used the software for: 6-12 months

### "Paycom is a great tool for documenting time"

April 22, 2021

5.0

Pros

Paycom is a wonderful way to keep up with your hours worked and tax documents

Cons

I have never experienced an issue with this software

Review Source

Response from Paycom

April 26, 2021

Candice, thank you for the review! Our team is excited you find it easy to access and manage all your HR information through our single-database solution.

AM

Amy M.  
nurse aide  
Hospital & Health Care  
Used the software for: 1-2 years

### "Very convenient and handy"

November 2, 2023

5.0

Pros

I can check my schedule each week and also access my paycheck information.

Cons

I like all the features about using Paycom.

Review Source

Response from Paycom

November 9, 2023

Thank you for the 5-star review, Amy! It's great to hear that you're enjoying Paycom. Thank you for your advocacy!

Bridget T.  
Customer service  
Food Production  
Used the software for: Less than 6 months

### "Paycom"

August 22, 2019

4.0

Pros

Seeing all your pay info and w2s along with time off requests

Cons

Had to remember to clock in everyday on my phone

Review Source

Response from Paycom

August 29, 2019

Bridget, thank you for the review! If you have any other thoughts to make this a 5-star experience feel free to let us know.

NB

Naresh B.  
Software Engineer  
Computer Software  
Used the software for: 1-2 years

### "One place to capture employ information"

June 20, 2021

5.0

Very good experience to have all the information accessible in one place.

Pros

Paycom is very helpful tool which is a one place to get the payslip, timesheet and performance review information for a user.

Cons

Dont have less liked feature as all the important information related to the user can be accessible from one place

Review Source

Response from Paycom

June 21, 2021

Thank you for the 5-star review! We're excited you're enjoying our single-solution software. If you have additional feedback, please reach out to our team at feedback@paycomonline.com.

Joey M.  
Owner  
  
Used the software for: 2+ years

### "Cut my paroll time by 80%"

January 15, 2018

5.0

Pros

The time I save processing 24 payrolls a year allows me to work in other areas of my business. I highly recommend paycom

Review Source

Response from Paycom

January 17, 2018

Joey, thank you for the review. We're glad to hear the Paycom solution saves you time and allows you to focus on the other important areas of your business.

CK

Crystal K.  
Senior Contract Renewal Specialist  
Information Technology and Services  
Used the software for: 2+ years

### "Client Software Review"

August 30, 2019

5.0

Pros

Paycom has been a tremendous benefit to me as an employee by allowing easy access to manage my benefits, track paid time off, and check my pay stubs. Paycom software is very user friendly.

Cons

I have not found anything I don't like about the product.

Review Source

Response from Paycom

September 3, 2019

Crystal, thank you for the 5-star review!

BD

Bruce D.  
Pastor  
Religious Institutions  
Used the software for: 1-2 years

### "It's okay but not as user friendly as it could be from an employee perspective"

December 10, 2018

3.0

Nice but could be better

Pros

\- access back pay stubs - cloud access to vacation/pay - allows me to easily and quickly fill in time card

Cons

I cannot change most of my personal pay preferences on my own. Would be nice to not have to go to HR to change how much goes into my IRA or HSA for a given month.

Review Source

Response from Paycom

December 20, 2018

Bruce, thank you for the review and feedback. We will share it with our product team and encourage you to reach out to your dedicated Paycom specialist with any questions you may have.

DM

Danny M.  
Owner  
Human Resources  
Used the software for: 2+ years

### "Paycom software very is easy to use and staff is great for support"

January 15, 2018

5.0

Pros

How easy the software is to use and the time and money it has saved my payroll department on doing payroll, payroll taxes

Review Source

AA

Ayomide A.  
Customer service representative  
Education Management  
Used the software for: Less than 6 months

### "Payton the life saver"

January 13, 2023

5.0

I really love my overall experience with paycom and I’m really happy to use it and will continue to use paycom

Pros

I love the Timesheet management and Payroll management

Cons

The mobile access on iOS needs more work I guess

Review Source

Response from Paycom

January 24, 2023

We appreciate your review and feedback, and we're looking forward to our continued partnership with your organization!

VR

Verified Reviewer  
Operations Analyst  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Easy to use"

January 17, 2019

5.0

Pros

As an employee of a company that uses Paycom for payroll management, I appreciate the ease of access to documentation such as paystubs and tax forms, as well as the ease of clocking in and out. The website is easy to use, but the mobile app makes clocking in and out even faster!

Cons

On the mobile app, I don't care for the format of the Web TimeSheet Read-Only view. I'd like to see summary information displayed at the top.

Review Source

Response from Paycom

January 18, 2019

Thank you for the review and feedback! We'd love to learn more about what you would like to see from the mobile app. Please fill out our mobile app feedback form here: http://paycom.com/contact-us/mobile-app/

JG

Jonathan G.  
System Administrator  
Hospital & Health Care  
Used the software for: 1-2 years

### "Paycom"

December 8, 2019

5.0

Overall, Paycom was self explanitory and easy to use. I would recommend for a company's payroll system.

Pros

Paycom was a payroll system my company used previously. I liked the fact that the setup was minimum and there wasnt too many issues!

Cons

There wasnt many flaws with the software as it worked pretty much to our liking. Usually it was browser cache and history type issues.

Review Source

Response from Paycom

December 13, 2019

Thank you for the 5-star review, Jonathan! We are so thrilled that you enjoyed your Paycom experience!

## Send me user reviews about this product

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

Talk to a Capterra advisor for free and get results within 15 minutes.