# Page 45 | Paycom Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 45 - Is Paycom the right Human Resources solution for you? Explore 1281 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/130949/Paycom/reviews --- Paycom 4.4 (1281) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 11th, 2026 # Page 45 - Reviews of Paycom ## Showing most helpful reviews Showing 1101-1125 of 1281 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use MM Morgan M. HR Manager Individual & Family Services Used the software for: 6-12 months ### "Looks good; not as many capabilities as presented" June 20, 2017 3.0 Pros electronic checklists for onboarding intuitive self service portal for end users push reporting applicant tracking transfer to employee record Cons Customer support are not at expert level. Inability to remove inaccurate data limitations with reporting Review Source Response from Paycom July 12, 2017 Morgan, we appreciate the feedback and will have a member of our team reach out to you. We¿re committed to client success and want to ensure your organization is receiving the maximum value from our solutions. FF Felix F. Project Leader Primary/Secondary Education Used the software for: 1-2 years ### "Paycom can change to positive the way to work in the most valuable resource of the companies ..." August 10, 2018 4.0 Pros With Paycom, processing payroll is an easier task. automates the processes of recruitment and selection. easy to find candidates, follow up, hire and fill vacancies faster and very simple. "the module of extra benefits is great .. good document management support and / or customer service is of the best... Cons the learning curve, the implementation, the basic configuration is very long, intense and delicate, ... definitely the access can be improved (More simple). The reports are not very representative and lacking in customization, the UI / UX experience is not the best, difficulty moving through the system. Review Source VR Verified Reviewer Human Resources Project Manager Banking Used the software for: 6-12 months ### "Best HRIS in the Market!" February 20, 2020 5.0 Pros Paycom is a powerful yet very easy-to-use software! Their customer service is THE BEST! Cons No cons so far! We got what we were promised and are extremely pleased with Paycom! Review Source Response from Paycom February 25, 2020 We love hearing this! Thank you for sharing your Paycom experience! CM Charice M. Administrative Medical Practice Used the software for: 1-2 years ### "All for Paycom" May 2, 2020 5.0 Overall, I love Paycom. It's easy to use, and you can even enter your information on your own time at home. Pros I like that Paycom is easy to maneuver. It makes entering my time easy for my manager to review. I can also check my pay stubs and print them if needed. Cons What I least Iike about the software is that there seems to be a lot of updates. Other than that it's awesome. Review Source Response from Paycom May 4, 2020 Charice, we're thrilled you are enjoying your Paycom experience! Thank you for sharing! VR Verified Reviewer Help Desk Technician Financial Services Used the software for: Less than 6 months ### "I love Paycom!" March 19, 2018 5.0 Pros The ease of access with the downloadable app to my iPhone, along with the user interface all around. Review Source Response from Paycom March 26, 2018 We love that you love Paycom! Thank you for the review. We're happy to hear you are using the mobile app. AG Abby G. HR Assistant Human Resources Used the software for: 1-2 years ### "Paycom is great tool to keep track of all HR and payroll " July 11, 2017 5.0 Pros the software is very user-friendly and has almost every tool you need available. from employment verification to benefits. Cons the reports sometimes take a bit longer than usual. but other than that, it's a great program to use. Review Source Response from Paycom July 18, 2017 Thank you for the review and the feedback. PM Patrick M. Manager Used the software for: 1-2 years ### "Makes my life super easy. Payroll has never been easier." December 29, 2017 5.0 Pros Had an employee needing a pay stub and was able to get them on paycom website log in and retreats pay stubs within minuets. Honestly the site makes it easy to navigate and manage payroll for my company. Review Source Response from Paycom January 17, 2018 Thank you for the review! We're happy that we've made life easier. SO Saralyn O. Administrative Assistant Religious Institutions Used the software for: 2+ years ### "#1 In Customer Service" August 21, 2018 4.0 Pros Paycom offers lots of services and can be customized to your needs. Cons Since the software allows you to use one or more of the services Paycom offers, I think it would be ideal if that function is primary to what is visible when you go on the website instead of the extra features that you may never use. Review Source Response from Paycom August 24, 2018 Saralyn, thank you for the review and feedback. We will share it with our product team. If you have any questions about additional products, please reach out to us! We're happy to help. VR Verified Reviewer Used the software for: 1-2 years ### "Paycom is a dream!" October 26, 2018 5.0 Pros Everything! Simple, straightforward and user friendly. Since we've made the switch to Paycom we no longer have any payroll nightmares. GREAT Customer service. Cons Nothing! So far things have been great. We are spending less time than ever on HR processes and able to spend more time on value added activities. Review Source Response from Paycom November 16, 2018 Thank you for the review! We're so happy to hear we are saving you time on HR processes. Welcome to the digital transformation! VR Verified Reviewer Senior Project Manager Marketing and Advertising Used the software for: Less than 6 months ### "Good system for easy expense tracking " October 27, 2019 3.0 Paycom makes expense tracking easy and painless so you can get on with more important things! Pros Expenses are a necessary evil and everyone hates their organization's system for tracking them, so it's vital for compliance that its an easy process. Paycom makes the process super simple and painless. Cons I haven't really experienced any detractors this far, although I do find the design of the interface a little dated. Review Source Response from Paycom October 31, 2019 Thank you for the review! We appreciate your feedback and would like to learn more. Please let us know how we can create a 5-star user experience for you. CER Chelsea E. R. Marketing Coordinator Marketing and Advertising Used the software for: Less than 6 months ### "Easy Switch to Paycom" June 16, 2019 5.0 Pros This software is really easy to use and is very user friendly. Having all of our payroll services centralized in one area in the palm of my hand(I LOVE THE APP!) keeps me organized and ensures that my timesheet accurately reflects time worked. Cons The app can have issues when switching networks and requires being closed out completely. This can be a little irritating, but overall is not a problem that effects the user experience. Review Source Response from Paycom June 18, 2019 Chelsea, thank you for the 5-star review! We're glad you find Paycom very user friendly. We'll also be sure to share your feedback with our product team! JC Janis C. Student Education Management Used the software for: Less than 6 months ### "Good for tracking work hours" August 11, 2022 4.0 Pros The onboard process is clear and it's very convenient as it saves time filling out physical paperwork. Cons It keeps on logging me out and have to reverify every time to log back in. Review Source Response from Paycom August 17, 2022 Thank you for your review, Janis! We're all about simplifying tasks that at one time seemed daunting. We're happy to help with the login portion! When you setup quick login, you can use your face ID, fingerprint or PIN to access the app. If we can be of additional help, please feel free to contact us at feedback@paycomonline.com. Andre L. Database Administrator - Events Logistics, Facilities IT Management Religious Institutions Used the software for: Less than 6 months ### "HR Software Resource " November 20, 2018 3.0 Overall Paycom helps you solve some Human Resource challenges your organization may be experiencing Pros Good for a small or medium sized business Ability to have internal trainings for organizations to beef up policy and culture Cons I would say features are limited for this software. I can't say anything really stands out as being overly awesome. Review Source Response from Paycom December 20, 2018 Andre, we appreciate the feedback. We encourage you to reach out directly to your Paycom specialist about maximizing your use of our solution. We would love to learn more about what features you would like to see. We look forward to hearing from you! DO Darci O. former Executive Director/board member Non-Profit Organization Management Used the software for: 1-2 years ### "Easy to use system with friendly and responsive technical support" August 13, 2017 5.0 efficiency with payroll. Hope to increase utilization as we grow. Pros As a small non profit new to using Paycom for payroll, this software is forgiving of mistakes and allows for corrections to be made. Technical support is a phone call away and is readily available to walk us through any questions we have. Cons Paycom offers so many services that are not utilized by our small non profit. The vast options available online took a little time to sift through but after a few cycles with great technical support, payroll takes very little time to run. Review Source Response from Paycom August 15, 2017 Thank you for the review! Please let us know if you need anything. AR Abbas R. IT Director Primary/Secondary Education Used the software for: Less than 6 months ### "Alternative to ADP but falls short in its functionality" May 4, 2018 3.0 Pros Mobile friendly: the ability to conduct administrative tasks on mobile browsers can be liberating. Very comprehensive features: from hire, onboarding, benefits to talent rentention. Cons Bad experience with implementation: too rushed and inexperienced transition team, still finding issues and problems after a couple of months after the migration. Slow response from sales team to get issues resolved. Interface was clunky but just got refreshed. Limited APIs with other cloud applications. Review Source Response from Paycom May 18, 2018 Abbas, we appreciate you bringing your experience to our attention. A member of our client support team will reach out to you regarding your questions and concerns. We strive to provide a 5-star experience and support to all of our clients. We look forward to connecting with you regarding your feedback. Thank you. AC Andy C. Project Engineer Food Production Used the software for: 2+ years ### "My company uses Paycom for managing payroll and vacation." January 11, 2018 5.0 Payroll and Vacation Management Pros Prior to the use of Paycom, my company did not have the option of access old paychecks or vacation without contacting HR. The software has been very easy to use and by great for pulling up an old paycheck or checking my vacation status. I also like the way it incorporates company wide messages on the main menu of my personal page. The mobile version works quite well too. Cons Its a pain to have to have an account for managing your own personal paycheck and vacation while also having a different for managing vacation for all your employees. Review Source Response from Paycom January 17, 2018 Andy, thank you for the review and feedback. We're glad to hear you like being able to quickly access your employee information. We'll share your feedback regarding client access with our product team. From a desktop you are able to toggle between the two views. PT Pierce T. Senior Software Engineer Financial Services Used the software for: Less than 6 months ### "Easy Information" September 29, 2020 4.0 I have only been using Paycom for a couple months at my new job, but it certainly seems better than the ADP system I was in before. Pros I like how easy it is to find and verify my own employment/benefit/pay information, and the org chart has been super useful as a new employee at my current company. Cons It would be nice if you could hide sections that aren't relevant to you (i.e. time management as a salaried employee). Switched from [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) I switched jobs Review Source Response from Paycom October 2, 2020 Thank you for the review! We are happy to hear you are enjoying our software. We also appreciate your feedback and will share it with our team. We would love the opportunity to learn how we can create a 5-star experience for you. Please share any other enhancements you would like to see from us with your dedicated specialist or with our team at feedback@paycomonline.com. NV Nidhi V. Product Manager Biotechnology Used the software for: 1-2 years ### "I love this software" November 1, 2019 5.0 It has been great. I love this software and recommend it to all my friends. Pros It’s quite amazing the features this software has. You can have the PTO, learning as well as tax all in one. Cons I guess sometimes it locks you out and then there is no way for you to reset it. You have to ask the HR to reset it. Review Source Response from Paycom November 4, 2019 Nidhi, thank you for sharing your Paycom experience! We are thrilled that you are enjoying our products! VR Verified Reviewer Project Accountant Civil Engineering Used the software for: 6-12 months ### "App that freezes and does not provide full use of all functions" August 14, 2018 3.0 Pros I like the the fact that it has sections for virtually everything an employee might need such as benefit information and paystubs. Cons The app freezes a lot or locks you out with no ability to reset password on your own. It has sections that you may need but they aren't functional which is even more frustrating. Review Source Response from Paycom August 24, 2018 Thank you for the feedback regarding your experience with Paycom. We'd like to learn more about your experience. Please fill our our mobile app feedback form, so that a member of our team may follow up with you. http://paycom.com/contact-us/mobile-app/ We look forward to hearing from you. HC Heather C. Teacher Education Management Used the software for: 2+ years ### "Easy to manage" May 7, 2021 4.0 Paycom is able to eliminate the need for HR to Manage and have accessibility to certain payroll management tools like changes to W2s and W4s. Pros I like paycom as a HR management tool. It was easy to track my payroll, make changes to W2s and W4s. Cons I realize that the security feature is important. But I didn’t have the need to log into paycom regularly so I hated that it would make you change your password so often. Review Source Response from Paycom May 11, 2021 Thank you for the review! We're excited our software has provided more visibility into your pay and simplifies updating your tax documents. JC Jennifer C. Director of Business Primary/Secondary Education Used the software for: 1-2 years ### "null" February 13, 2019 5.0 Review Source Response from Paycom March 5, 2019 Thank you for the 5-star review! DR Dita R. Teacher Education Management Used the software for: 2+ years ### "Easy to use" April 18, 2022 5.0 Pros I have been a user of this program for several years. There was a small learning curve at the start but I easily learned how to navigate the site and find everything I needed. Updates have also brought good improvements to the PTO Requests features. Cons When checking on PTO Hours available, the chart can be somewhat confusing. Review Source Response from Paycom April 27, 2022 Thank you for sharing your experience, Dita! We're thrilled to hear you find our single-solution software easy to navigate and that our enhancements are useful. JT Josh T. Senior Recruiter Staffing and Recruiting Used the software for: 1-2 years ### "Paycom" April 19, 2018 3.0 Pros It seems to store a lot of data/reports/etc., but the site is not the best. I was a user, not an admin. Cons Not overly user friendly and easy to access everything that you need. My accounting team did not seem impressed either. Review Source Response from Paycom May 2, 2018 Josh, we appreciate you sharing your feedback with us. We’re glad we’ve had the opportunity to connect with your company to discuss your concerns and look forward to resolving them together. MT Melanie T. Vice President, Business Development Staffing and Recruiting Used the software for: 1-2 years ### "null" December 10, 2018 5.0 Review Source Response from Paycom December 20, 2018 Thank you for the review! AD Amber D. Manager Medical Devices Used the software for: 6-12 months ### "Great for tracking employee hours!" July 8, 2020 5.0 This replaces the traditional oldschool punch clock, this brings us into the current times! Pros We like this app because it is very easy to use by the office and staff! It allows us to track hours, breaks, etc. Cons It works great and is easy for both our staff and employees to use and access from their devices. It's awesome! Review Source Response from Paycom July 9, 2020 Amber, thank you for sharing your Paycom experience! We're glad you are enjoying our products and like the easy functionality of tracking hours. If you would like to share any additional feedback, please reach out to your dedicated support team or email us at feedback@paycomonline.com. ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.