# Page 46 | Paycom Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 46 - Is Paycom the right Human Resources solution for you? Explore 1281 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/130949/Paycom/reviews --- Paycom 4.4 (1281) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 11th, 2026 # Page 46 - Reviews of Paycom ## Showing most helpful reviews Showing 1126-1150 of 1281 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Alyssa H. Project Coordinator Civil Engineering Used the software for: Less than 6 months ### "SO User Friendly!" May 14, 2019 5.0 Pros My company recently started using and it has made a world of difference! They were great about getting our company acclimated with several video conferences to show us how to navigate the app and website. Also, the app is such an awesome tool! It's extremely user-friendly! Cons The only issue we have had was with the PTO request system. We're still trying to figure out the best way to utilize it. Review Source Response from Paycom May 15, 2019 Alyssa, thank you for the 5-star review! We're glad you find Paycom very user friendly. VR Verified Reviewer Consultant Human Resources Used the software for: 6-12 months ### "Paycom Review" May 11, 2019 5.0 Pros I liked the ease of use of the product Cons I don't have anything to add about what I like least. Review Source Response from Paycom May 13, 2019 Thank you for the 5-star review. We're glad you find Paycom very user friendly. TG Tara G. Order Entry Biotechnology Used the software for: Less than 6 months ### "Paycom is easy to use" November 9, 2018 4.0 Pros It is very easy to use and self explanatory. Even though there is a lot of training available in , I have been able to learn how to use it without most of the training. Cons While doing a new hire checklist I had to go in the order the tasks were assigned and not able to just complete what I could. For example I was still trying to decide on my benefits, but couldn't sign off on anything else until I decided on the benefits Review Source Response from Paycom November 16, 2018 Tara, thank you so much for your review and feedback. We will share it with our product team. LC Lauren C. Support Engineer Computer & Network Security Used the software for: 1-2 years ### "useful at times" June 26, 2018 3.0 The ability to few all my payroll and HR needs with out having to go to a person with in my company Pros Extremely versatile many functions ideal for bigger companies especially for field agents/officers. You can get everything remotely Cons So versatile that its hard to navigate and prepare simple tasks. Does not communicate well with linked sites Review Source Response from Paycom June 28, 2018 Lauren, we appreciate your review and feedback. We have shared your feedback with our product team. A member of our client support team will follow up. If you have any questions or additional information you would like to share, please let us know. We look forward to connecting with you. TB Tim B. President Marketing and Advertising Used the software for: 2+ years ### "I Really Like Paycom" June 29, 2020 5.0 We like it. No issues. Pros It saves us time and hassle because our employees can do so much themselves. That equates to cost savings. Cons Sometimes I have to hunt for the right report. But, I only use it a few times per month, so it could be me... Reason for choosing Paycom The clincher was the single database. But, the training videos are a big plus too. Review Source Response from Paycom July 8, 2020 Thank you for sharing your Paycom experience! We're glad you are enjoying our products, and the convenience of our single-database solution. We really appreciate your feedback, and we will be sure to share this with our team! AR Amogh R. Business Analyst Medical Practice Used the software for: 1-2 years ### "Very Good app but lot of room for improvement" July 25, 2018 4.0 Its a one stop shop for all your payroll, HR and time management needs and definitely worth trying. Pros Organized all the features to maximize utility and we can get around the application pretty easily. Like the fact that company specific materials can be integrated into the system very nicely and doesnt take a lot of effort to do it. Cons Logging in with a password is sufficient. It feels like the additional SSN field doesnt really help with security. And the checklists sometime shows pending item even if there is nothing to complete. It can get a lil annoying. Review Source VR Verified Reviewer Office Manager and Bookkeeper Food & Beverages Used the software for: Less than 6 months ### "Great Experience" January 15, 2019 5.0 Pros The implementation process was an ease and I'm so glad we finally found a product that is able to grow with us. I love that we can have on-boarding, scheduling, time & attendance and payroll all in one place. Cons Some of the verbiage is hard to understand and I wish scheduling was a little more user friendly. It would be nice to have a printable schedule that was straight forward. Review Source Response from Paycom January 18, 2019 Thank you for the review and feedback! Please reach out to your Paycom specialist at anytime to learn more about how you can fully utilize the system. VR Verified Reviewer Manager Used the software for: Less than 6 months ### "Very easy to use as an employee" April 23, 2018 4.0 Pros Much easier to request time-off online rather than through email. It has been much easier to keep track of pay stubs. Cons Cannot request time-off on blackout days. Must change password every couple of months. I understand frequent password changes are for security purposes but it makes it difficult to remember new passwords every few months. Review Source Response from Paycom April 27, 2018 Thank you for the review! We will share your feedback with our product team. Please note that some features are enabled/disabled by your employer. NC Nicole C. independent contractor Food & Beverages Used the software for: 6-12 months ### "Employee Portal" November 20, 2019 4.0 It's okay overall. I think some of the site could use some updating or make it more personalized for the company you work for. Pros is an easy way to get any employee information, such as check stubs and work related forms. Also has an app, which is always handy. Cons The categories can sometimes be confusing. You may think what you are looking for would be in a specific category, only to find that its in a different one. Review Source Response from Paycom November 22, 2019 Thank you for sharing your Paycom experience! We appreciate your feedback and will be sure to share it with our product teams. Brian D. Business Owner Photography Used the software for: Less than 6 months ### "Paycom Review " December 21, 2021 4.0 It was a decent software. It got the job done. Pros I like how I can manage my schedule and availability. Cons There is nothing that I dislike about it. Review Source Response from Paycom December 22, 2021 Thank you for the review, Brian! We strive to create a 5-star experience and would like to learn how we can provide one for you. We encourage you to share any enhancements you would like to see with your dedicated specialist or our team at feedback@paycomonline.com. VM Vinay M. VP Business of Operations Retail Used the software for: 1-2 years ### "Paycom" February 15, 2018 2.0 Pros Web based software, a good repository of all the employee records can be maintained and integrated with other software Cons Not too user friendly, need extensive training to utilize the advanced features of the software to maximize use of the software. Review Source Response from Paycom February 21, 2018 Vinay, we appreciate your feedback and would like to connect with you to learn what your 5-star experience would be. We want to ensure you and your organization are receiving the maximum value from our solution. A member of our client support team will reach out to your organization. We look forward to working with you to resolve any questions you may have. AB ALBERTA B. Business Office manager Hospital & Health Care Used the software for: 1-2 years ### "Great company for payroll and human resource management" March 24, 2020 5.0 I have always had a good experience with in regards to getting issues resolved quickly Pros The product is easy to use and has great training modules. Cons Nothing that I am aware. I don't use it on a regular basis, but when I do, it's very easy to use Review Source Response from Paycom March 27, 2020 Thank you, Alberta! We're so glad you are enjoying our products! We really appreciate you taking the time to leave us a 5-star review, and share your Paycom experience with others. MN Melanie N. Director of HR Used the software for: Less than 6 months ### "This product is exactly what we needed" May 11, 2018 5.0 Pros It is a simple to use and is a cost effective and efficient single source solution. Integrations were not needed Cons The implementation process is very fast paced. The sheer amount of information needed in a short period of time was difficult. They are very strict on their deadlines. Review Source Response from Paycom May 21, 2018 Melanie, we appreciate your feedback and review! We'd love to hear more from you about any additional flexibility you would like to see in the implementation process. Please reach out to your Paycom specialist to share any additional information. AS Amy S. HR manager Health, Wellness and Fitness Used the software for: I used a free trial ### "Paycom is the only way to go!" November 5, 2019 4.0 Pros The ease of uploading and the navigation on the site to do what you want is amazing and fast to learn Cons the constant login and answering of the security questions every time you log can get a bit taxing Review Source Response from Paycom November 6, 2019 Amy, thank you for the review and feedback! We are glad that you are enjoying your Paycom experience! LM Lorraine M. Site Director of 21st Century CCLC Education Management Used the software for: 2+ years ### "Paycom software is very easy to use. Our company uses it for reviewing our applicants and resumes." September 15, 2017 5.0 Myself and my company hire and screen our applications through and Applicant Pro. This software is easy to navigate. Pros The resumes can be downloaded via desktop and smartphone, in case you're away from the office. The site/software keeps an automatic record of search history for convenience. Review Source Response from Paycom September 21, 2017 Thank you for the review. We appreciate your partnership. Please let us know if we can assist you with anything. VR Verified Reviewer Account Management Consumer Goods Used the software for: 6-12 months ### "Great payroll services " May 9, 2019 5.0 I have more time to focus on other parts of the business and no more stress for the payroll process. Pros I love the ease and functionality of the software. I spend a lot less time managing payroll now. The functionality allows a much quicker and more effective process. Before utilizing I dreaded the entire payroll process. Cons I haven’t experienced any issues with the software. Review Source Response from Paycom May 13, 2019 Thank you for the 5-star review. We're glad you find Paycom very user friendly. We'll also be sure to share your feedback with our product team! CU Castor U. Software Quality Analyst Used the software for: Less than 6 months ### "Typical veneer to an average application" February 11, 2019 2.0 If you take a close look: 1) there's no link for support. 2) there's no information on the support number on the login page. 3) there's no chat/support capability. Pros Looks like all the other HR applications. Not necessarily a 'pro' feature, but at the very least, you won't get confused with the interface. Cons Login... UID + Password + security question + another security question. Why is bothering me three types for passwords? If they really wanted good security, they would institute two factor security instead of this antiquated multi-level password login. Review Source Response from Paycom March 11, 2019 Castor, we’re sorry you are unhappy with your Paycom experience. Our goal is to provide 5-star service to both our clients and users. We hope you are using the Paycom mobile app with one of the quick login options such as the 4-digit PIN, fingerprint or facial recognition. You can download them for free from the App Store or Google Play Store. You can also review our security standards by following this link: https://paycom.com/media/resources-content/SecurityStandards.pdf?v=2 . We will share your feedback with your employer’s dedicated client support team and a member of the team will follow up with your organization regarding any questions or concerns they may have. VR Verified Reviewer Recruiter Staffing and Recruiting Used the software for: 6-12 months ### "Easy and Convenient" May 19, 2020 5.0 Pros I used for the first time in 2019 when my new job had me complete a portion of my own onboarding. The process was extremely easy to use and I didn't need any help from my company on instructions for completing. Cons Sometimes I find it hard to find what Im looking for with all the different sections and subsections Review Source Response from Paycom May 29, 2020 Thank you for the 5-star review! We're glad you are enjoying our products and find them easy to use. We really appreciate your feedback, and we will be sure to share this with our team! JJ Jason J. Owner Retail Used the software for: 2+ years ### "The worst ever" April 2, 2020 1.0 Customer service was horrible. When you finally decide you’ve had enough, they immediately close your account and won’t let you have access to your data. Pros Zero pros. I seriously can’t think of one good thing about it. Cons Not intuitive to use. They changed the interface frequently as well. Review Source Response from Paycom April 8, 2020 We're sorry you were unhappy with your Paycom experience. Each client's experience is important to us, and we would love the opportunity to learn how we could have improved your time with us. Please connect with our team at feedback@paycomonline.com, and we will be sure to share your experience with our leadership team. RC Riley C. Material Handler Apparel & Fashion Used the software for: I used a free trial ### "Work Pay App" December 4, 2019 5.0 I was introduced to by my employer and use it daily to track my timesheets and benefits. Pros This software made it easier for me to keep track of my hours and benefits at work. I really like that I can request time off through it as well. Cons The security feature that uses your fingerprint seems a little invasive but I ended up using and it is actually 100 times faster and easier than using the 2 step verification. Review Source Response from Paycom December 6, 2019 Riley, thank you for the review! We are glad you are enjoying your Paycom experience! EJ Emma J. Director of Admissions & Family Relations Education Management Used the software for: Less than 6 months ### "User Friendly" July 27, 2020 4.0 I think it is decent, and I like it more than ADP. Pros I like how everything is laid out in a very visually pleasing, user-friendly way. Navigating through the platform is easy. Cons I do not like that management is the only ones who can contact tech support, and that past files can not be accessed and edited/updated. Review Source Response from Paycom July 31, 2020 Thank you for the review! We are happy to hear you find our system user-friendly. We also appreciate your feedback and will share it with our team. We would love the opportunity to learn how we can create a 5-star experience for you. Please share any other enhancements you would like to see from us with your dedicated specialist or with our team at feedback@paycomonline.com. rN rachel N. Communications Project Manager Non-Profit Organization Management Used the software for: 6-12 months ### "Gets the job done, but could have more functions/information" January 7, 2020 4.0 I like the option of putting time off through the app. It's nice that you can print multiple pay stubs at once. Pros It's easy to submit a time off request in , and it's easy to see Time Off and Hours summary. The app is easy to use, too, and is a nice addition. Cons The benefits and the pay rate sections aren't that great and don't show as much information as I'd like. That might be our organization's settings, though. Review Source Response from Paycom January 9, 2020 Thank you, Rachel! We appreciate you sharing your experience and feedback! Please reach out to us at feedback@paycomonline.com, and let us know what information you would like to see in the benefits and pay rate sections. We are always working to improve our users' experience! KB Kelli B. Senior Product Managaer Food & Beverages Used the software for: 2+ years ### "Okay platform, but could have better functionality" November 5, 2019 3.0 Pros For non-managers, everything is in one place. Easy to request time off, etc. Cons For managers, the client side is a different login. You can link it, but it always logs out and requires a new password. It is clunky in the way to approve time (too many steps). Could be a little more modern. Review Source Response from Paycom November 7, 2019 Kelli, thank you for the review! We appreciate your thoughts regarding the manager's experience completing tasks and will share them with our team. We value feedback regarding these experiences and are consistently updating our system's capabilities to reflect this. RV Rodger V. Customer Service & Inside Sales Manager Consumer Services Used the software for: 2+ years ### "Paycom Is A Good Option" August 13, 2019 5.0 Pros Met most of our needs on a daily basis. Easy to train and use Cons Some of the features were hard to find but once they were found, worked really well Review Source Response from Paycom August 19, 2019 Rodger, thank you for the 5-star review! rB robert B. Manager Real Estate Used the software for: 6-12 months ### "Paycom is professional and experienced and has incredibly fast response times. " September 27, 2017 5.0 record keeping and tax preparation, and the garnishment system is great as well Pros The software is very functional and easy to understand. It seamlessly goes from function to function and is great for internal records and bookkeeping Cons The software does a lot of things we don't need but understandably many businesses do. For us it is easy to navigate but as the functionality grows we may need to get more equipped with its features and use. The Con is more of us problem and not . Review Source Response from Paycom October 4, 2017 Robert, thank you for the review! We're happy to help you with any of the new functionality. Please sure to reach out to your Paycom specialist with any questions you may have. They are there to partner with you for success. ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.