# Page 47 | Paycom Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 47 - Is Paycom the right Human Resources solution for you? Explore 1281 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/130949/Paycom/reviews

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Paycom

4.4 (1281)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated June 11th, 2026

# Page 47 - Reviews of Paycom

## Showing most helpful reviews

Showing 1151-1175 of 1281 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Sales Associate  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Paycom Review from Employee User"

May 14, 2020

5.0

It has been the easiest software I've ever used for a job.

Pros

My favorite tool is the app that I downloaded on my phone. It makes it very easy to access and it is very simple to use.

Cons

The only thing that could be improved is to update the app to be a little more user friendly.

Review Source

Response from Paycom

May 15, 2020

Thank you for sharing your Paycom experience! We're glad you are enjoying the app! We'd love the opportunity to learn more about your feedback and how we can continue to improve. Please, feel free to share any enhancements you would like to see with our team at feedback@paycomonline.com.

BG

Brandon G.  
Retirement and Savings Specialist  
Financial Services  
Used the software for: 6-12 months

### "In the know"

March 5, 2021

4.0

It helps to streamline and ease the process of keeping everyone in the loop.

Pros

It goes with most products, people, and groups that I've worked with, so ease of compatibility is there.

Cons

I feel as though it could be smoother to navigate and even find the important information, each time I find I'm having trouble tracking down old pay stubs.

Review Source

Response from Paycom

March 8, 2021

We're happy to hear our software has helped streamline your processes! If you have additional feedback, please reach out to our team at feedback@paycomonline.com.

Nuha H.  
Business Owner  
  
Used the software for: Less than 6 months

### "I'm new to this app however I really like the simplicity and ease of use so far."

July 12, 2018

5.0

Pros

Ease of use, the level of security, the fact that I can use touch ID, it also makes it easy to not only export the file as a PDF but print as well which is extremely convenient.

Cons

I'm still new to this app and so far haven't had any cons I can see or think of. It's a really great and convenient app so far.

Review Source

Response from Paycom

July 17, 2018

Nuha, we're happy to read you enjoy the simplicity of the Paycom system and you find it easy to use. Thank you for the review!

Jessica A.  
Adjunct ESL Professor  
Education Management  
Used the software for: Less than 6 months

### "HR made easy"

August 22, 2019

5.0

I've had a great experience so far.

Pros

I like that I could access all my new hire documents right from my phone. Watching videos, taking quizzes, and uploading documents was easy.

Cons

The time sheet could be easier to read. Also, it would be great to see when a supervisor adjusted an employee's time.

Review Source

Response from Paycom

September 5, 2019

Jessica, thank you for the 5-star review! We're glad you find Paycom very user friendly. We'll also be sure to share your feedback with our product team!

AB

Autumn B.  
Medical Assistant  
Medical Practice  
Used the software for: 6-12 months

### "Mostly good..."

January 15, 2019

2.0

Pros

Easy to use, time clock accurate, ability to view pay stubs for multiple time periods, payments on time.

Cons

We used this time clock/payroll system at a very large practice. On one occurrence, we received the wrong amount for a paycheck and 200+ employees bank accounts were compromised.

Review Source

AE

Ashley E.  
Skilled Recruiter  
Staffing and Recruiting  
Used the software for: Less than 6 months

### "Easy to navigate"

December 12, 2018

4.0

It was great. We got it near the end of my employment with a credit union but I was able to access it from my cell phone which is super handy!

Pros

It's very user friendly and easy on the eyes. I didn't have any issues with submissions or requesting time off.

Cons

The only thing I didn't like at the time was that when I was submitting requests for time off, I couldn't see if it was available or not.

Review Source

Response from Paycom

December 20, 2018

Ashley, thank you for the review and feedback! We hope to see you again as a Paycom user in the future.

VR

Verified Reviewer  
  
  
Used the software for: 1-2 years

### "Great app experience"

October 26, 2018

5.0

Pros

App is easy to navigate and clear Very user friendly and understandable Good user info regarding specific work needs

Cons

All good here! My experience has been great thus far using all of Paycoms portals. Never had an issue.

Review Source

Response from Paycom

November 16, 2018

Thank you for the review! We're happy to read you've had a great experience.

MW

Matthew W.  
AVP, Private Banking Officer  
Banking  
Used the software for: 2+ years

### "Paycome"

August 22, 2018

5.0

Pros

I like the simplistic user interface, bold logos and overall ease of use. All HR functions centralized in one place is key. However, not familiar with competitors and how paycom stacks up.

Cons

There are truly no changes I would make to the current product. I preferred the old look and feel but have come around on the new website template.

Review Source

Response from Paycom

September 18, 2018

Matthew, thank you for your review and feedback. We hope you are also taking advantage of the Paycom mobile app which is available for free in the App Store and Google Play Store.

KK

Karina K.  
HR Assistant  
  
Used the software for: Less than 6 months

### "Have enjoyed carrying out HR functions for our company with PayCom. Very educational and easy to use"

March 8, 2018

5.0

Pros

I enjoy the ease of use and learning how to achieve so many different Human Resources Functions with such ease. The Paycom software has made time keeping, payroll, modifying benefits and more very easy and made everything easy to get everything in order and on track. I've also enjoyed the availability of the PayCom representatives when any sort of problems come arise. They are always available and rapidly respond with an answer to whatever the problem may be.

Review Source

Response from Paycom

March 26, 2018

Karina, thank you for the review. We're happy to make carrying out the HR/payroll functions of your organization easier. Please don't hesitate to reach out to your Paycom specialist if you need anything.

VR

Verified Reviewer  
  
  
Used the software for: I used a free trial

### "My experience with Paycom has been great. Very accurate!"

May 30, 2018

5.0

Pros

I like the fact, that my paychecks are always correct. No mistakes or errors over the last 2 1/2 years since I have been using Paycom. Prompt and accurate with my updates. I would recommend this company to anyone.

Cons

I haven’t found any dislikes with Paycom. Every company has it’s pros and cons, but I honestly haven’t had any issues or concerns with this company.

Review Source

Response from Paycom

June 14, 2018

Thank you for the review and recommendation! Please let us know if you need anything.

BL

Brandon L.  
  
  
Used the software for:

### "Horrible company!"

November 14, 2014

1.0

As a business I was appalled at there incredible lack of customer service. I attempted to set-up service and submitted all paperwork and paid $200 set-up fee. Then I was e-mailed saying they had decided to require a pre-authorized wire transfer to run my payroll. I did not agree to this new term and they kept my $200 saying it was "non-refundable" even though they never set-up my first payroll. Stay away from this company... they are complete crooks!

Pros

none.

Cons

everything!

Review Source

Response from Paycom

December 16, 2014

Brandon, We are sorry to hear about your experience and value your feedback. The set-up fee has been refunded and we apologize for any confusion that might have occurred. Customer service is, and continues to be, a top-priority for us. We hope to earn your business once again and wish you the best. Sincerely, Paycom

JL

Justin L.  
IT Support Technician  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "User friendly with a great mobile App"

August 2, 2019

5.0

Pros

My favorite part is the mobile app. I almost never use the web version. Adding time works well. I can view my paystubs and make changes to my information as well. There are features we don’t use yet like mileage tracking which is awesome

Cons

I don’t have any complaints as a user. It works great and is easy to use and setup on phones.

Review Source

Response from Paycom

August 5, 2019

Justin, thank you for the review! If you have any other thoughts to make this a 5-star experience feel free to let us.

PD

Phillip D.  
Engineering Manager  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "Easy to use. Has all features wanted. Intuitive to use"

December 20, 2017

4.0

Easy to use. Does what you need

Pros

Used this software for at a couple different jobs as a supervisor to track employee time. Found it easy to use without any training

Review Source

Response from Paycom

December 21, 2017

Phillip, thank you for your review. We're happy to hear you find our solution easy and intuitive to use. If you ever have any questions, please do not hesitate to contact your Paycom specialist.

KJ

Kelly J.  
Director of Human Resouo  
Philanthropy  
Used the software for: 2+ years

### "Great device model"

September 30, 2018

4.0

Great for mid size company with a single location

Pros

You have a dedicated customer relations contact and that person has a team who knows your account. Payroll and HR works very well and you are covered with the ACA.

Cons

The applicant tracking system is cumbersome and takes planning to make it work. When there is turnover you aren’t always informed up front.

Review Source

CC

Cathy C.  
Recruiter  
Staffing and Recruiting  
Used the software for: 1-2 years

### "It is all there!"

August 21, 2018

5.0

It is all there for you to see

Pros

Paycom is easy to use and it has all the information you need in one place. You are able to see all of your import documents easily.

Cons

I have not run into any issues with Paycom. For my usage and the candidates that use it seems to be okay.

Review Source

VR

Verified Reviewer  
Recruiter  
Staffing and Recruiting  
Used the software for: 6-12 months

### "User friendly from an employees perspective "

May 13, 2019

4.0

It's easy to use & I've never had to call in to ask anything- so good.

Pros

I use Paycom as an employee & it is very easy to do what I need to do in it. Very easy to log hours/time, as well as adding expenses in it. I'm not sure what other features Paycom offers because that's what I use- but they are very easy to use.

Cons

None- What I use it for is very easy to understand

Review Source

Response from Paycom

May 14, 2019

Thank you for the review! We're glad you find Paycom very user friendly.

VR

Verified Reviewer  
Dealer  
Entertainment  
Used the software for: Less than 6 months

### "Fine to use, nothing special"

June 24, 2021

4.0

PayCom was fine. It does what it needs to do without bells and whistles.

Pros

I could see my hours, my pay rate, and the things I want to see as an employee. Simple to use and does what it needs.

Cons

Sometimes frustrating to get in contact with help. No clue about how it is on the accounting department side.

Review Source

Response from Paycom

June 28, 2021

We're excited our software has provided more visibility into your time management! Thank you for the review.

DS

Diana S.  
HR Generalist  
Electrical/Electronic Manufacturing  
Used the software for: 6-12 months

### "Don't waste your money"

June 15, 2017

1.0

Pros

Nothing. I would not recommend this product for any sized business. I cannot think of a positive function.

Cons

It is not user friendly, very old school - manual entry required. Changes made on 1 form that should feed to another do not. Manual and Paycom U do not teach or show everything you need to know. One of the worst payroll/HRIS systems I have ever used. So many malfunctions and finger pointing within the company as to why something failed. We have multiple companies connected and when we make acquisitions they should be setup the same. We have yet to have this happen correctly.

Review Source

MF

Marissa F.  
Marketing Specialist  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Paycom Review "

December 5, 2019

4.0

Overall I like Paycom because I like the trackable features

Pros

I like that I can see and track my hours for the week so I can fill in where I need more hours and pull back when I don't

Cons

I do not like that it doesn't show me how much money I am making daily at the bottom by the hours...

Review Source

Response from Paycom

December 9, 2019

Marissa, thank you for sharing your experience! We are thrilled that you are enjoying our products! We appreciate your feedback and will be sure to share it with our team!

RT

Robert T.  
VP, HR  
Electrical/Electronic Manufacturing  
Used the software for: Less than 6 months

### "Not impressed "

February 17, 2018

3.0

Looking to switch

Pros

It has a lot of modules. Relatively cheap. They have a mobile app that is limited. Applicant tracking is available. A lot of videos for training.

Cons

Reports are challenging Customer support and fielding is poor Ability to get labor reports are limited to check dates and limits your ability to get detailed labor.

Review Source

Response from Paycom

February 21, 2018

Robert, thank you for bringing your experience to our attention. Our goal is to do more than just impress you, we want to earn your trust as a valued partner. A member of our client support team will reach out to you regarding your feedback, provide assistance with reports and to learn how else we can better support you and your organization.

BG

Brittany G.  
Connections Specialist  
Real Estate  
Used the software for: 2+ years

### "Love Paycom App! "

November 21, 2022

5.0

Pros

It's so easy to use, I was able to complete all my new hire onboarding through the app and complete my checklists!

Cons

I have not found anything yet that I dislike.

Review Source

Response from Paycom

November 21, 2022

We're glad you're enjoying the app and that it made onboarding easier. Thank you for the great review!

ZS

Zac S.  
Engineer  
Civil Engineering  
Used the software for: Less than 6 months

### "Review Paycom"

November 17, 2022

5.0

I no longer use paycom but was a previous user at a previous company

Pros

Ease of use and it was easy to learn about

Cons

I no longer use paycom but was a previous user at a previous company

Review Source

Response from Paycom

November 22, 2022

Thank you, Zac! We're glad you enjoy Paycom and appreciate you taking the time to leave us a review.

BS

Brittany S.  
HR Rep  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Great Software"

May 8, 2020

5.0

The overall experience was great. I had no issues at all.

Pros

Loved that this could be utilized from start to end. We used this from on-boarding employees to streamling to Payroll. If any issues came up customer service was great about resolving them

Cons

There were no con for me in using this product at all. Overall well thought out human resources software

Review Source

Response from Paycom

May 11, 2020

We're thrilled your Paycom experience was great! Thank you for sharing!

ME

Matt E.  
Communications Administrative Assistant  
Religious Institutions  
Used the software for: 1-2 years

### "Very helpful!"

March 29, 2021

5.0

Pros

This program makes it very easy to view my benefits, time off accruals, pay rates, HR documents, and many other things.

Cons

I haven't had any issues with the program.

Review Source

Response from Paycom

March 31, 2021

Thank you for the review! We're glad you're enjoying the many capabilities of our software, like viewing your benefits and time-off accruals.

FS

Frannie S.  
Sr. Customer Relationship Manager  
Computer Software  
Used the software for: Less than 6 months

### "Makes my life easier!"

May 8, 2019

5.0

I came from the government setting where all of my HR and related info was managed in an archaic, confusing manner.

Pros

\- LOVE the thumb print login -Has all my info in one spot - payroll/pay stubs, time off requests, benefits info, and more!

Cons

sometimes the timesheets can be a little hard to edit

Review Source

Response from Paycom

May 13, 2019

Frannie, thank you for the 5-star review! We're glad you find Paycom very user friendly. We'll also be sure to share your feedback with our product team!

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