# Page 48 | Paycom Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 48 - Is Paycom the right Human Resources solution for you? Explore 1281 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/130949/Paycom/reviews --- Paycom 4.4 (1281) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 11th, 2026 # Page 48 - Reviews of Paycom ## Showing most helpful reviews Showing 1176-1200 of 1281 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Pricing Manager Food & Beverages Used the software for: 6-12 months ### "Employee who used paycom." February 5, 2019 4.0 Pros Paycom is a great tool for business owners and employees looking for an HR tool to simplify and organize their daily needs. Cons Additional fees for add on features. I would like them to bundle the features rather than tacking on additional charges. Review Source Response from Paycom March 5, 2019 We're so thrilled to read about your experience with Paycom so far! Please let us know if there is anything else we can do to make this a 5-star experience by reaching out to your dedicated Paycom client support specialist. Catherine K. Physical Therapist Health, Wellness and Fitness Used the software for: Less than 6 months ### "Paycomm user" June 26, 2020 3.0 Overall neutral with this product Pros Product is moderately easy to use and creates a shared location for employers/employees Cons Took some clicking around to figure out Review Source Response from Paycom July 1, 2020 Thank you for sharing, Catherine! We're happy our software has been easy to use. We would love the opportunity to learn more about your feedback and how we can help improve your experience. Please reach out to us at feedback@paycomonline.com. Brittany T. Independent contractor Consumer Services Used the software for: 6-12 months ### "Use for work" December 5, 2019 5.0 I use this for work and I’ve never had any issues using it. Pros Very easy to set up and use. I use it for work and payments and have never had an issue with using it. Cons There is nothing that I do not like about this software. It’s very easy to set up and get started for payments. Review Source Response from Paycom December 6, 2019 Brittany, thank you for the review! We are thrilled that you are enjoying your Paycom experience! VR Verified Reviewer Chief Financial Officer Education Management Used the software for: Less than 6 months ### "Solid web-based HR platform" October 1, 2018 4.0 Very good experience; works as advertised. Pros Integrates many solid features into the platform; easy to use as an end user. Cons some of the interfaces are a little clunky but otherwise good. Review Source Response from Paycom October 19, 2018 Thank you for the review and feedback. We will share it with our product team. Please be sure to reach out to your Paycom specialist if you have any questions or suggestions. We look forward to hearing from you. TK Thomas K. Sr. Research Assistant Biotechnology Used the software for: 2+ years ### "I like it as an employee" July 8, 2020 5.0 Really user friendly and make my relation with HR easy and fast. Pros I like it because we can set up anything with HR from the website or the phone app. It's really easy to use and accessible. Cons Sometimes I have some alert for things that I already did, but I don't have anything to say other than that. Review Source Response from Paycom July 9, 2020 Thank you for sharing such a nice review! We're glad you are enjoying our products. We really appreciate your feedback, and we will be sure to share this with our team! ET Elaine T. Assoiate Retail Used the software for: 1-2 years ### "Works but lacking in features" August 16, 2019 2.0 Pros I was able to view my paystubs and info relatively conveniently Cons With login issues, you have to contact your administrator (rather than just resetting your password). Website is also hard to navigate (beyond the most basic pages you expect to visit) Review Source Response from Paycom August 21, 2019 Elaine, we appreciate your feedback and will share it with both our product and client support teams. Please be aware some features like the password reset option, must be enabled by your employer. We recommend following up directly with your HR/payroll team if you have any questions regarding this feature. Please respond via Capterra to let us know how we can create a 5-star experience for you. Thank you. James B. canvassing Renewables & Environment Used the software for: 6-12 months ### "null" August 18, 2016 5.0 Review Source Response from Paycom January 30, 2018 Thank you for the review! JD Jessica D. Used the software for: ### "Transition was not too bad" November 3, 2016 4.0 I had a salesperson who was very caring and he still stops by now and then to check in on me. The transition specialist actually sat with me to process the first payroll in the new system. The only odd thing about Paycom is that there are two log ins for people who supervise others. There is the client (supervisor) username and password and then an employee side username and password. This causes a lot of issues for some reason and I'm constantly resetting passwords for people. There a way just to toggle from one side to the other once you log into one, so I've never had a password issue personally since I log in the same way every time and just toggle to the other side once I'm in the system. Also, rolling over insurance plans is a bit of a pain that you have to go through at the end of each year, but it's necessary for the ACA reporting. Pulling reports in the system is very user friendly. Review Source Response from Paycom June 27, 2017 Thank you for the review! We appreciate your feedback. Alekhya H. Clinical investigator Hospital & Health Care Used the software for: Less than 6 months ### "Another payroll software " March 7, 2023 5.0 Pros Performance management and employee management is one of the best feature.It automated the all the resources and data to efficiently work the payroll.The time sync is also one good feature. Cons It becomes quite outdated and requires some updates in processing area Review Source Response from Paycom March 14, 2023 We're glad Paycom has automated some of your workflows and helped optimize your processes. We'd like to learn more about your experience and how we can serve your organization better. Reach out to us at feedback@paycomonline.com, and a member of our team will be in touch. AV Aurore-Cecile V. Research Assistant Research Used the software for: 1-2 years ### "Good payroll and benefit enrollment tool" June 29, 2021 4.0 Centralize payrolls and benefits in one secure place Pros Easy to enroll in benefits each year. Easy to find and download payrolls. Secure identification. Leave management Cons Not easy to find download document about benefits description. Password need to be renewed very often Review Source Response from Paycom July 5, 2021 We're excited our software has helped you enroll in benefits and access payroll information easily. If you have additional feedback, we encourage you share anything additional with our team at feedback@paycomonline.com. Meghan B. Owner Accounting Used the software for: 6-12 months ### "null" February 20, 2017 2.0 Review Source VR Verified Reviewer Used the software for: 2+ years ### "Paycom is a very professional, knowledgeable team that is always ready to help." February 5, 2019 5.0 Pros Paycom always puts the needs of my business first. They are customer-focused and work to make payroll easy and accurate. Cons It would be nice to receive a few more updates regarding changes in the law as well as other payroll trends. Review Source Response from Paycom February 11, 2019 We're so happy to read you are enjoying your Paycom experience. You can subscribe to the Paycom blog as we publish information on law changes and payroll trends, https://www.paycom.com/resources/blog/ . SH Sarah H. Marketing Manager Hospitality Used the software for: Less than 6 months ### "Very User Friendly" January 14, 2020 5.0 I feel that our company is able to streamline the process of clocking in/out, PTO requests, etc. easier with Paycom. Pros We recently switched over from another system which was often hard to navigate, enter PTO requests, etc. Paycom has already proven to be far more user friendly, very self explanatory, and makes the process of approving time cards, putting in requests and more very simple. Cons While I would not say it was a major con, there was a lot of information, "tests", etc. required during the onboarding process. That could have however been something implemented within our company. Review Source Response from Paycom January 15, 2020 Sarah, we're so thrilled that you are enjoying your Paycom experience. We're glad that you find navigating our products simple and user-friendly. Thank you for sharing! PH Patti H. Real Estate Agent.Property Manager Real Estate Used the software for: 1-2 years ### "Paycom Review" November 21, 2019 5.0 I used this software for all bill paying within my company in my role as Operations Manager. It was easy to fill out the data, upload attachments and approve for payment! Pros I liked the ease of filling out and tracking my invoices for bill paying. It was also easy to upload invoices and attach to bills. Cons It took some navigating around and calling customer service at first to learn all the ins and outs of this software but once you learn how to navigate all the features, you learn to love all the capabilities this software offers! Review Source Response from Paycom November 25, 2019 Thank you for sharing your Paycom experience, Patti! WM Wendy M. Adminsitrative Assistant Management Consulting Used the software for: Less than 6 months ### "Very functional but very slow" December 12, 2018 4.0 Pros Being able to fill out all required forms online. Cons The software runs very slow. I have many other apps on my phone that run great. This one is more on the turtle side... Review Source Response from Paycom December 20, 2018 Wendy, we appreciate the review and feedback. Our product team would like to learn more about your experience with the mobile app. Please fill out our mobile app feedback form here: http://paycom.com/contact-us/mobile-app/ SD Sonny D. manager Used the software for: 1-2 years ### "I like it" April 7, 2018 5.0 Pros Easy to use. Can see all your taxes, income, time off request, etc. Everything you need is right there as soon as you are logged in. Cons I have very little con. Only thing is when you request time off, wish the program send an email to your manager for approval and sent you a message saying time off approved. Review Source Response from Paycom April 19, 2018 Sonny, thank you for the review and feedback. We will share it with our product team. TK Tom K. IT Specialist Philanthropy Used the software for: Less than 6 months ### "Good product" December 4, 2018 5.0 Overall, it is a good product Pros It is basically a one stop place for all HR and payroll processes. From one interface I can clock in/out, request timeoff, get reimbursed for milage. Cons Logging in to clock in or out can be cumbersome. As administrative staff, I still have to pick my department and task, even though this never changes for me. Review Source CS Corley S. campus minister Non-Profit Organization Management Used the software for: 1-2 years ### "Very Convenient" August 30, 2022 5.0 Pros I like the convenience of being able to access this information on my phone. Cons I do not like how difficult it is to see how many hours remaining I have in PTO. It's difficult to navigate. Review Source Response from Paycom September 1, 2022 It's great knowing we've added some convenience to your day, Corley. We'd like to learn more about your feedback to see if we can help improve your app experience. Contact us at feedback@paycomonline.com, and our team will reach out. KD Kimberly D. product marketing Computer Software Used the software for: 1-2 years ### "Decent payroll system, depends on your needs" September 16, 2020 3.0 Decent, functional payroll software. Not the best or the worst. Pros Exclusively used the self-service portal for viewing pay stubs and HR info. Cons I have used other payroll softwares for viewing payroll and HR info that have been more intuitive, and easier to find, understand, work with, and update information- thinking of iSolved. Review Source Response from Paycom September 25, 2020 Thank you for the review. We would like the opportunity to learn more about your feedback and how we can help improve your experience. Please feel free to reach out to us at feedback@paycomonline.com. JP Jordan P. Managing Member Medical Practice Used the software for: Less than 6 months ### "Like A Mini HR Department Suite" December 9, 2018 5.0 Pros We've been using Paycom with one of our spin off companies for some time now and have been happy with the performance. It took some time to hone in on one platform given the number of options out there on the market. Our current software for our parent company is good but still has certain things we don't like about it. Now our spin off company has been rocking with Paycom, we may have to make the switch across the board! Cons While I don't personally utilize this software on a daily basis, our office gal that does had a few areas she found difficult to transition to. Still, Paycom provided us with excellent customer support and all is going well now. Review Source VS Viviana S. HR Independent Consultant Hospitality Used the software for: Less than 6 months ### "Paycom is Simply the best Product out there!" November 20, 2017 5.0 I have used Paycom in three different companies (replaced ADP with Paycom) and it was like night and day! The Sales team is fantastic and the Implementation team second to none! Pros The functionality, how user-friendly it is and the fact that it is cloud based. Their Customer Service is the best! One of the customer rep. was amazing during implementation!! She was available 24/7! Cons They only CON I see is perhaps they Need to work a bit on the Performance management system. Other than that, I don't see any cons. Review Source VR Verified Reviewer Agent Insurance Used the software for: 6-12 months ### "Professional service with minor technical issues" May 15, 2020 4.0 Pros The ease of accessibility with customer support Cons Nothing to dislike, its great and service Review Source Response from Paycom May 18, 2020 Thank you for sharing your Paycom experience! We'd love to learn more about what we can do to create a 5-star experience for you. Please let our team know of any enhancements or improvements you would like to see from us at feedback@paycomonline.com. SS Stephanie S. Product Manager Logistics and Supply Chain Used the software for: 6-12 months ### "Great HR Tool" June 16, 2020 5.0 Pros Managing and entering in time off requests is very straightforward. Cons Posting and sharing job descriptions can be challenging for the first time user. Review Source Response from Paycom June 19, 2020 Thank you for the 5-star review! We're glad you are enjoying everything Paycom has to offer. We appreciate your feedback, and we will be sure to share this with our team! VR Verified Reviewer Director of Information Technology Used the software for: Less than 6 months ### "Nice User Experience (Previous User of Paychex)" July 15, 2018 5.0 Pros We used to use Paychex for payroll support and recently switched to Paycom. As opposed to Paychex, it is more intuitive and flows better. I can't speak from a support perspective but the end user experience is more than satisfactory. Cons There's not many complaints I have, but changing the user's default login name is not easily accessed or intuitive. It says you can do it, and I'm sure you can, but that part wound up not being worth the effort. Review Source Response from Paycom July 17, 2018 Welcome to Paycom! We're happy you've selected us as your business partner for payroll and HR/technology. Thank you for the review and feedback. We will share it with our product team. AW Audrey W. Development Coordinator Fund-Raising Used the software for: Less than 6 months ### "I use Paycom to view benefits; clock in and out." August 15, 2017 4.0 All my personell records are in one place and easily accessible. Pros I like that the software is user friendly and accessible in all formats (computer and phone). I can access it anytime I want or need it. Cons The use of military time for clocking out can sometimes be cumbersome , but overall the program is user friendly and easy to work with. Review Source Response from Paycom August 15, 2017 Audrey, Thank you for your review! Your company can actually use standard time or military time for clocking in/out. Please connect with your HR team or Paycom specialist for more information. ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.