# Page 49 | Paycom Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 49 - Is Paycom the right Human Resources solution for you? Explore 1281 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/130949/Paycom/reviews

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Paycom

4.4 (1281)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated June 11th, 2026

# Page 49 - Reviews of Paycom

## Showing most helpful reviews

Showing 1201-1225 of 1281 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Program Coordinator  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Paycom"

February 10, 2019

5.0

Pros

Great platform for scheduling and very users friendly.

Cons

Some reports are difficult to run, but customer support makes up for it!

Review Source

Response from Paycom

February 13, 2019

Thank you for the 5-star review. We're glad you find Paycom very user friendly. We'll also be sure to share your feedback with our product team!

RD

Ronni D.  
Customer return  
Warehousing  
Used the software for: I used a free trial

### "Paycom"

December 5, 2022

5.0

Very good

Pros

You can check your hours an everything whenever you want

Cons

I’m not sure I liked everything about it

Review Source

Response from Paycom

December 7, 2022

We're glad you're enjoying Paycom and the convenient access to your important information. Thank you for the review!

Caitlynn D.  
Administrative Staff Assistant  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Great for what I need"

August 22, 2019

5.0

Pros

is easy and convenient for me to view my accruals and paystubs! Having the app is a great tool for me as I am always on the go and can't always get to a computer!

Cons

There is nothing I dislike about .

Review Source

Response from Paycom

October 4, 2019

Thank you for the review!

MK

Melissa K.  
HR Generalist  
Environmental Services  
Used the software for: 6-12 months

### "Paycom"

May 20, 2019

5.0

We housed our paystubs for the employees in . We had a separate time keeping system. It also had our PTO balances.

Pros

Ease of use for employees. We used it for paystubs.

Cons

I dont recall antyting negative about it.

Review Source

Response from Paycom

May 21, 2019

Melissa, thank you for the 5-star review! We're glad you find Paycom very user friendly.

VR

Verified Reviewer  
Principal  
Construction  
Used the software for: Less than 6 months

### "Paycom takes care of just about everything"

April 8, 2019

5.0

Great relationship with my rep

Pros

Just a great overall platform that handles most of my needs

Cons

All the features and options can make things a little confusing

Review Source

Response from Paycom

April 9, 2019

Thank you for the 5-star review. We're glad you find Paycom very user friendly. We'll also be sure to share your feedback with our product team!

VR

Verified Reviewer  
  
Construction  
Used the software for:

### "I switched to Paycom from ADP and it changed my world"

December 16, 2014

5.0

I have saved so much time and no longer have multiple logins for everything. When I had questions previously, I never spoke to the same person twice and they always had to transfer me when I needed help with different products, but not with . I love everything about the system, especially the employee self-service. When my employees need their pay stub or W-2 information, they can access easily. The system is easy to use but packs a punch with its advanced report writer.

Review Source

Response from Paycom

January 17, 2018

Thank you for the review! We're happy to hear we changed your world for the better.

VR

Verified Reviewer  
Director, International Operations  
Health, Wellness and Fitness  
Used the software for: I used a free trial

### "Tricky to use, but helpful when you need it"

September 8, 2019

4.0

Pros

All personal HR "stuff" in one place + nice breakdowns with benefits section.

Cons

Program is not always intuitive + login process seems more complicated than it needs to be.

Review Source

Response from Paycom

September 10, 2019

Thank you for the review! Please let us know what we can do to make this a 5-star experience.

DS

Diane S.  
Payroll Manager  
Hospitality  
Used the software for: Less than 6 months

### "Paycom software review"

January 24, 2019

5.0

Overall, we are very pleased with , and don't regret the switch!!!

Pros

I love the functionality and ease of use for both user and employee. This is first time that we've had W-2's electronically on employees login!

Cons

Reports are a bit more difficult, as are schedules. For reports, we need more of a complex custom labor reports. Schedules need some enhancement. We currently use Hotschedules, and needs to work on getting up to their level.

Review Source

DC

Dave C.  
Associate director  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Paycom review"

February 7, 2019

5.0

Pros

Fairly easy to use once you get things set up. Works well with many HR functions.

Cons

The layout and feel look older and outdated. Everything works fine but could be more sleek.

Review Source

Response from Paycom

February 11, 2019

Dave, we appreciate your feedback and will share it with our product development team.

TL

Tom L.  
Accountant  
  
Used the software for: Less than 6 months

### "We just switched to Paycom and are liking all the features"

December 5, 2017

5.0

Pros

The feature and functionality really solidified this as a great software. You can use the app, go on the website, or use a kiosk to access from anywhere.

Cons

The interface and vocabulary the app uses is a little confusing, but it just takes some warming up to.

Review Source

Response from Paycom

December 7, 2017

Tom, Thank you for your review! We're happy to have you on board. If you have any questions about vocabulary or otherwise, please reach out to us. Your Paycom specialist is a great resource that is there to support you.

LB

Lynn B.  
HR Specialist  
Restaurants  
Used the software for: Less than 6 months

### "Be Wary"

May 23, 2019

1.0

Their customer support is great, but it has to be because their product is so complex. Cost this payroll administrator her job.... beware....

Pros

This software has lots of features such as the ability for employees to log in on a managers phone when working remote events and the ability to upload various types of misc compensation without having to key it in each payroll period.

Cons

VERY VERY complex - payroll should not be this difficult. HUGE learning curve for payroll administrators.

Review Source

Response from Paycom

May 29, 2019

Lynn, we are sorry to hear about your experience. We appreciate your feedback and will share it with our client support and product teams. We wish you the best in the future.

KC

Katherine C.  
Executive Director  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Anna's House Foundation uses Paycom and we have had the best experience."

August 14, 2017

5.0

We use for their payroll services.

Pros

Customer service is top notch. Whether you are a small or large company their software has so many features and customizability.

Review Source

Response from Paycom

August 15, 2017

Katherine, Thank you for the review! We're happy to partner with Anna's House. Please let us know if you need anything.

Laine S.  
Development Officer  
  
Used the software for: 6-12 months

### "Paycom's online platform for payroll review and time management is convenient and easy!"

October 16, 2017

5.0

Pros

's online platform is very easy to use and quick to navigate through. Would recommend it to others.

Review Source

Response from Paycom

October 18, 2017

Thank you for your review! Please let us know if there is anything we can assist you with.

SN

Shawn N.  
EVP  
Banking  
Used the software for: 2+ years

### "Best payroll software in the business."

January 9, 2018

5.0

Pros

Ease of use and user friendly platform. Easy to navigate and obtain information out of this system.

Review Source

BO

Brittany O.  
Employee Engagement Manager  
Food Production  
Used the software for: Less than 6 months

### "Quick, easy, streamlined. "

July 24, 2018

4.0

Pros

I can make so many changes to personnel all paperless! We have gotten rid of live checks, personnel forms, and time cards because of this software.

Cons

I have had no issues with this program thus far. It is user friendly and walks you through all of the steps.

Review Source

Response from Paycom

July 27, 2018

Brittany, thank you for the review! We're so happy that Paycom has helped create a more efficient and paperless solution for you. If you ever need anything, please be sure to reach out to us.

VR

Verified Reviewer  
Graphic Designer  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "One Stop Shop!"

May 7, 2020

5.0

Pros

I love that all of our information is in one place and easily accessible.

Cons

It is more difficult to simply clock-in, but the extra security is appreciated.

Review Source

Response from Paycom

May 12, 2020

We're thrilled you are enjoying your Paycom experience! Thank you for sharing!

AN

Alixx N.  
worship pastor  
Religious Institutions  
Used the software for: 6-12 months

### "Paycom Review"

February 4, 2020

5.0

was chosen by my employer so my scope of opinion is somewhat limited. I enjoy Paycom.

Pros

My work uses and so my pros are somewhat limited as I do not access this frequently enough to gain a formal opinion. I like it as a user but I would not sing it's praises necessarily :) It gets the job done and it's helpful that there is an app.

Cons

doesn't have many cons - the app can be a bit slow but I understand that I am processing a lot within the app when I try to take time off or check pay stubs- so I wouldn't use that against it.

Review Source

Response from Paycom

February 7, 2020

Thank you for sharing your Paycom experience!

DKW

Dustin K. W.  
Managing Partner  
Financial Services  
Used the software for: 2+ years

### "Highly Recommend"

July 22, 2020

5.0

Ease of Payroll

Pros

I like the Ease of use and customer service.

Cons

I dislike that it has almost to many options of things to do.

Reason for choosing Paycom

Functionality

Review Source

Response from Paycom

July 29, 2020

Thank you for sharing! We're happy our software has been easy to use and its functionality is helping streamline your payroll.

VR

Verified Reviewer  
LVT  
Veterinary  
Used the software for: 6-12 months

### "Easy to use"

April 22, 2019

5.0

Pros

Easy to use and navigate. Editing information is easy

Cons

contacting customer service may take longer than you'd want

Review Source

Response from Paycom

April 23, 2019

Thank you for the 5-star review! We are happy to hear you find Paycom easy to use.

TB

Terry B.  
Owner  
Food & Beverages  
Used the software for: 1-2 years

### "Paycom "

October 16, 2017

5.0

Pros

software is user friendly and easy to navigate. With the smart logic built in it is hard to do the wrong thing.

Cons

Some of the recent updates were a little off putting. The additional steps to add employees were rather unexpected.

Review Source

BR

Braye R.  
Student  
Environmental Services  
Used the software for: I used a free trial

### "Review"

May 10, 2019

5.0

Pros

It was easy to use.

Cons

I had trouble finding where to go at first.

Review Source

Response from Paycom

May 13, 2019

Braye, thank you for the 5-star review. We're glad you find Paycom very user friendly.

VR

Verified Reviewer  
Director of Developmemt  
Education Management  
Used the software for: Less than 6 months

### "Paycom Review"

January 5, 2021

5.0

Easy onboarding, and employee performance.

Pros

I thought the functionality of the software was awesome.

Cons

The font was a bit small to view on a small screen

Review Source

Response from Paycom

January 11, 2021

Thank you for the 5-star review! We are happy you are enjoying the app and also appreciate your feedback. We would like to learn more, please reach out to us at feedback@paycomonline.com or with your dedicated specialist.

KR

Kirt R.  
Service Manager  
Environmental Services  
Used the software for: Less than 6 months

### "Checks made easy"

October 2, 2018

5.0

Excellent experience. Everyone I have been in touch with at has been very professional.

Pros

The ease of processing payroll. Since switching to , we have had a perfect payroll. Finally we can work instead of fighting issues with our last payroll company

Cons

I can honestly say in the 2 short months of using , I have not had any issues.

Review Source

Response from Paycom

October 19, 2018

Kirt, thank you so much for the review and feedback. We're happy to partner with you. Please be sure to reach out to your Paycom specialist if you have any questions or suggestions. We look forward to hearing from you.

AB

Amanda B.  
Instructional Assistant  
Primary/Secondary Education  
Used the software for: Less than 6 months

### "PayCom Potential"

February 1, 2018

5.0

was useful as a time clock service and to track my hours.

Pros

The fact that has it has its own app is helpful and convenient. It saves time by allowing you to clock in without accessing a laptop or desktop computer.

Cons

The only cons I can think of are through the app there doesn’t seem to be as many options available as there are online.

Review Source

KL

Krystal L.  
911 telecommunicater  
Telecommunications  
Used the software for: 2+ years

### "Great!"

July 18, 2019

5.0

Pros

Easy to view and print paycheck stubs. Easy to view info

Cons

Have not found anything so far that I do not like

Review Source

Response from Paycom

July 19, 2019

Krystal, thank you for the 5-star review! We're glad you find Paycom very user friendly.

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