# Page 8 | Paycom Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 8 - Is Paycom the right Human Resources solution for you? Explore 1270 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/130949/Paycom/reviews --- Paycom 4.4 (1270) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 7th, 2026 # Page 8 - Reviews of Paycom ## Showing most helpful reviews Showing 176-200 of 1270 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use MC Monica C. Human Resource Director Hospital & Health Care Used the software for: 6-12 months ### "Love Paycom" May 14, 2025 5.0 Wonderful. I love all the features Paycom offers and the ability to keep everything in one place. Its a very user friendly system. Pros The ability to self-onboard, keep all documents on Paycom so I am able to do away with paper charts. The ability to put schedules, documents due and education on the app and the approve my checks. I love everything about it. Cons Just minor things such as the ACA tracking, it has about 4 places it has to be in on a profile and I try to keep up with them all. The other thing was some things were not able to be customized or changed. We have PRN available for RNs but there isn't a way to have that as selection, its either full, part or seasonal. We technically do not have that. There a few little things here and there. Alternatives considered [Viventium Software](https://www.capterra.com/p/161138/Viventium-Software/) Reason for choosing Paycom They just didn't offer as much as Paycom did and the Paycom design is more modern and up to date and that was a good quality too. Switched from [UKG Ready](https://www.capterra.com/p/198579/UKG-Ready/) The system is outdated; the employee app was horrendous and customer service was miserable. There was no way to scan and keep employee files on Kronos in their online account. Review Source Response from Paycom May 15, 2025 Monica, we're thrilled to hear that you're loving the tools and features Paycom offers and the convenience of having everything in one place. It's great to know that our user-friendly software has made a significant impact on your daily tasks, from self-onboarding and document management to approving checks. We're also glad to hear that we stood out from the competition with our modern design and comprehensive feature set, which has enabled you to break free from outdated systems. Thank you for your 5-star review! MP Monika P. Payroll and Benefits Administration Leisure, Travel & Tourism Used the software for: 2+ years ### "Paycom is the Best!" May 15, 2025 5.0 They've handled our payroll, ACA, garnishments, benefits, etc. for eleven years now and from top to bottom the experience has been wonderful. Everyone is professional, knowledgeable and willing to assist in a friendly, caring manner. Pros Having a dedicated and knowledgeable specialist in our corner. They always take the time to know our businesses needs and respond in a timely fashion with the best solution every time. Cons So many services offered. They're wonderful, but we haven't even touched the tip of the iceberg. Switched from [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) We had some issues with our former payroll provider, but the dedicated specialist won us over to Paycom. Review Source Response from Paycom May 16, 2025 Monika, we're thrilled to hear that Paycom has been an outstanding HR and payroll software for your business over the past 11 years, handling your payroll, ACA, garnishments, benefits and more with professionalism and care. Our team is the backbone of our service, and it's wonderful to know that your dedicated specialist has made such a positive impact on your experience. We're committed to continuing to deliver world-class service and support to help you succeed. TS Tina S. HR Manager Consumer Goods Used the software for: 1-2 years ### "I like it uh-lot" May 14, 2025 5.0 I have enjoyed our past year with Paycom. The platform is thorough and allows for employees to have full control over their profiles. Pros Detailed and user friendly; the system allows us to add so much to our requirements and structure. We build it then let it do the work for us! Cons So much to learn! (blessing and a curse) Alternatives considered [Paylocity](https://www.capterra.com/p/86714/WebPay/) Reason for choosing Paycom Matched closest to our wants and needs for a new platform. Switched from [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) Cost and functionality; Paycom offers more for less. Review Source Response from Paycom May 15, 2025 Tina, it's wonderful to hear that you've enjoyed your first year with Paycom and have found our software to be thorough and empowering for your employees. We're thrilled that you've taken advantage of our customizable features to build a system that meets your unique needs and structure. We understand that a robust and comprehensive platform can take time to learn, but we're here to support you every step of the way. We're proud to offer more value and functionality than your previous provider, and we're committed to continuing to help you streamline your HR and payroll processes. CM Christopher M. Corporate Recruiter Hospitality Used the software for: 2+ years ### "Great for Recruiting " May 8, 2026 5.0 Great tool for recruiting as it also works hand in hand with other platforms that we use as well. Paycom also has multiple features that have helped simplify recruiting as well. Pros Paycom is easy to navigate but most importantly the support is always there even if I have the smallest question. Cons They have a few tasks that I wish we can complete in one motion when it comes to recruiting but like anything else it will hopefully come in due time Review Source Response from Paycom May 14, 2026 Christopher, we’re glad Paycom’s ease of navigation and dedicated support continue to make a difference for your team! We invite you to share any additional thoughts with your dedicated specialist or via email at feedback@paycomonline.com. LT Lucinda T. Executive Director Non-Profit Organization Management Used the software for: 6-12 months ### "Excellent support for a great product" May 16, 2025 4.0 We had a great experience - from the initial setup to daily use, we've had support every step of the way. We appreciated the integration of all the features, making it easier for us to manage personnel, timekeeping, and payroll tasks all on one platform. Pros I like the integrated platform with new-hire onboarding, timekeeping, and payroll all in one complete package. It makes my life easier. Cons It has so many features, it can be hard for a small nonprofit like us to navigate. I'm sure this will get easier over time. Thankfully, we get excellent support from Paycom and they will walk us through it when needed. The good news is, whatever feature we might want, it's in there. Alternatives considered [Auris](https://www.capterra.com/p/195073/Heartland-Payroll-HR/) Reason for choosing Paycom The ability to administer our benefits from the platform (401k and healthcare premiums) Switched from [Adobe Acrobat Reader](https://www.capterra.com/p/170833/Acrobat-Reader-DC/) My provider wasn't listed. We switched from BBSI because they used separate timekeeping and payroll platforms and they didn't synch well. It was also more expensive than we liked. Review Source Response from Paycom May 19, 2025 Lucinda, we're thrilled to hear that your experience with Paycom has been nothing short of exceptional! Our implementation process is designed to be seamless and stress-free, and it's wonderful to know that we've been able to deliver on that promise for you. We're especially proud that our HR and payroll software, the only truly single database in the industry, has streamlined your HR and payroll management, eliminating the hassle of multiple systems and integrations that you've dealt with in the past. It's also great to hear that your dedicated specialist has been there to support you every step of the way, providing personalized guidance and expertise whenever you need it. HT Hailie T. RN Hospital & Health Care Used the software for: 2+ years ### "User friendly" December 30, 2025 5.0 Easy to use and convenient when it worked properly. Late clock ins have been a result to lagging but it was not a daily occurrence. Pros Easy to use format and easy to find categories for clocking in and time review, convenient clock in and out on mobile device. Cons Bugs and issues with attempting to clock in/out. The software often lagged then did not register clock in/out so it would need to be done another time. Review Source Response from Paycom January 7, 2026 Hailie, thank you for taking the time to share your thoughts on Paycom. We're glad to hear that you find our software easy to use and convenient, especially on your mobile device. We appreciate your feedback and encourage you to share any additional details with us at feedback@paycomonline.com. Thank you for your 5-star review! CL Cha L. Recruiter Non-Profit Organization Management Used the software for: 1-2 years ### "Paycom is easy to use" February 26, 2026 4.0 I would say 8/10 because it has the features that I need to do my job. I use the expense feature all the time and the client portal. Pros I like that it's easy to use. From the employee side, it's easy to navigate where to fill in my time card Cons The customer support. We have a designated rep but when I call if she's not available, I get a rep who gives me the wrong answer. I would prefer to wait. Review Source Response from Paycom March 2, 2026 Thank you for sharing your experience! We’re glad Paycom’s features, especially Expense Management and Employee Self-Service®, help make your day-to-day work easier. We hold both our software and our specialists to high standards and are confident our team can support you whenever you need assistance. If you have additional feedback, please feel free to connect with your specialist directly or email us at feedback@paycomonline.com. Ashley B. Owner Consumer Services Used the software for: 6-12 months ### "Paycom is my first choice!" January 21, 2026 5.0 I had an overall great experience with Paycom. It's easy to use and had everything i needed. I highly recommend them. Pros What I like most about Paycom is that it's easy to use. The layout is simple and easy to navigate on a mobile phone. Cons I don't dislike anything about Paycom. I actually would recommend them after using other similar software Review Source Response from Paycom January 27, 2026 Ashley, we're thrilled to hear that you've found our software to be easy to use, with a simple and navigable layout that meets your needs. We appreciate your advocacy and recommendation, and we're glad to have been able to provide a positive experience that sets us apart from your previous provider.  JT Julie T. Vice President of Human Resources Civic & Social Organization Used the software for: Less than 6 months ### "Very Impressed" April 30, 2026 5.0 Overall I have been impressed and very glad that we decided to make the change. It also saved money. Pros Moving to Paycom was a huge money saver for us. Paycom is very easy to use and our staff love it... Cons Moving from the transition team was hard as it was not clear to us who we were to reach out to for different tasks. Alternatives considered [Paylocity](https://www.capterra.com/p/86714/WebPay/) Reason for choosing Paycom They were more active in selling us on the product Switched from [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) There were more cost savings with moving to Paycom Review Source Response from Paycom May 8, 2026 We’re glad to hear Paycom delivered strong cost savings while providing an easy-to-use experience that your staff enjoys. It’s great to know the platform is making a positive impact for your team and your bottom line. Thank you for your 5-star review, Julie! Jordan R. HR Director Primary/Secondary Education Used the software for: Less than 6 months ### "First Presbyterian Academy Paycom Feedback" May 14, 2025 5.0 It has been great. A lot of information to learn with how expansive the system is but zero complaints. Pros The ease of how the system communicates within the modules. It is very intuitive and makes payroll simple. Cons Not being able to edit timecards, we have retired teachers that are not tech savvy so that can be a bit of a process to ensure their times are correct. Switched from [Paycor](https://www.capterra.com/p/133745/Paycor-Perform/) What we were paying for the service we were getting was not worth it. A terrible product with lackluster service. Review Source Response from Paycom May 15, 2025 We're thrilled that you're enjoying the ease of use and intuitiveness of our software and that it's making payroll a breeze for you and your organization. Compared to your previous provider, it's clear that our HR and payroll software is empowering you to focus on what matters most, your people. We appreciate your trust in us and look forward to continuing to provide you with world-class service, Jordan! ER Emily R. Director of Strategic Resources Non-Profit Organization Management Used the software for: 2+ years ### "Easy to use" April 2, 2026 5.0 They are quick to respond. It is easy to use. I like learning how other people use paycom at their job. Pros I really like how customizable it is. It also makes continuous improvements that often are beneficial. Cons I wish I could turn off features I don't use. It feels cluttered when there are features that I don't use. Review Source Response from Paycom April 8, 2026 Thank you for the 5-star review, Emily! We’re glad to hear you find Paycom easy to use and appreciate the customization options and continuous innovations we make to our software to meet the needs of our clients. Your feedback is valuable as we work to ensure features remain flexible and intuitive for every user. VR Verified Reviewer Support Operations Entertainment Used the software for: 1-2 years ### "Easy to use as an employee" September 9, 2025 5.0 Good! Outside of the app glitches it has been user friendly and straightforward. Paycheck approval is easy as well. Pros Ease of customization. I can change the homepage in the app to be what I want like my clock in and clock out page. Cons When I have bad internet or are switching networks, the app glitches and I have to close out completely before I reopen. Review Source Response from Paycom September 11, 2025 Thank you for sharing your review. We're thrilled to hear you're enjoying the Paycom app's user-friendly interface and ease of customization, which allows you to tailor our software to meet the needs of your organization. We're also glad you find Beti® helpful, as it empowers your workforce to review and approve their paycheck with just a few clicks, ensuring accuracy and confidence. Thanks for your 5-star review! VR Verified Reviewer Office Manager Mental Health Care Used the software for: 2+ years ### "Paycom Review" August 28, 2025 4.0 Overall it has been ok. It does what its supposed too. Like any thing else i wish there was improvement but it is easy to use. Pros I live that i dont have to use a machine just a computer or phone to enter things in. I like that my tax documents are also there Cons I like the least that its too time consuming when entering punches. The phone version also doesnt work as great as the web version. Review Source Response from Paycom August 29, 2025 Hi there, thank you for leaving a review for Paycom. We appreciate your feedback on our single solution and are glad to hear you find our software user-friendly! JM Jordan M. Corporate Training Manager Electrical/Electronic Manufacturing Used the software for: 2+ years ### "Not Perfect, But a Solid Choice" June 11, 2025 4.0 Overall a good platform with multiple modules that integrate well with each other. You'll never find the perfect system, and although Paycom doesn't necessarily excel at everything, it does most things very well. Pros Onboarding and training is integrated with payroll system which ensures accurate and up-to-date employee information. Cons Certain areas of the platform have limited feature sets and there is not always as much customizability as I would like. Switched from [PAYreview](https://www.capterra.com/p/122578/PAYreview/) Outdated software and looking for a more comprehensive platform. Review Source Response from Paycom June 13, 2025 Jordan, we're thrilled to hear that Paycom has been a solid choice for your payroll and HR needs, and that our onboarding and training features have been a valuable asset in maintaining accurate and up-to-date employee information. At Paycom, we're dedicated to delivering a comprehensive software that simplifies complex processes and empowers our clients to achieve their goals. Our cutting-edge technology and dedicated support teams are designed to provide a seamless and efficient experience, and we're proud to have been able to meet your needs in so many areas. TD Taylor D. Payroll and Benefits Manager Health, Wellness and Fitness Used the software for: 1-2 years ### "Paycom = good" December 11, 2025 5.0 Very good! One of the best especially with customer service. Anytime I have called with an issue, I have had a great response Pros It's very user friendly. I also enjoyed the Learning courses and being able to assign those quickly and edit it to our liking, Cons Unexpected logouts. Sometimes while working on one page for a while, I will get automatically logged out. Review Source Response from Paycom December 16, 2025 Thank you for your 5-star review, Taylor! Paycom is committed to delivering personalized attention and dedicated service, as demonstrated by the prompt assistance with any questions you may have. Our learning management system, Paycom Learning, has also empowered you to upskill and reskill your workforce with interactive and engaging content, allowing you to assign relevant courses and track progress with ease, and even customize the learning experience to fit your organization's specific needs.  ST Sue T. Training Manager Accounting Used the software for: 1-2 years ### "Parcom LMS review" June 30, 2025 5.0 Overall experience with Paycom was great as an LMS. I found it easy to learn. There were many support materials to learn the software. Pros The LMS was intuitive, easy to learn, and robust. Online courses were easy to access for hte users. Cons It did not offer artificial Intelligence when I used the software. I would of liked the AI feature while developing training courses to improve the turnaround time to handle text to speech, auto generation of assessment questions and summaries, etc Switched from [Absorb LMS](https://www.capterra.com/p/61763/Absorb-LMS/) Our company chose to use another Payroll system, thesefore, we switched the LMS. Review Source Response from Paycom August 6, 2025 Sue, thank you for sharing your thoughts on your Paycom experience. We're delighted to hear that our learning management system was intuitive and easy to use, and that our team and training materials provided the support you needed. We're excited to update you that Paycom has now launched IWant, the industry's first AI command-driven engine in a single database, putting what you seek right at your fingertips! IWant simplifies life for HR with instant access to data relevant to your role, freeing you up as the go-to for workforce data. JD Julie D. Human Resources Manager Machinery Used the software for: 2+ years ### "Happy Camper! " May 14, 2026 5.0 Great! It's wonderful having payroll and HRIS as one human resources system. Very cost effective and easy to use. Pros Customer Support, ESS, Time Tracking, Single System, LMS, ease of payroll processing and customizable reporting. Cons On occasion Paycom makes changes behind the scenes and we don't get clear notice of these changes/updates, if we get a notice at all. Review Source KT Katelyn T. HR Marketing EA Hospital & Health Care Used the software for: 6-12 months ### "A Powerful and streamlined HR System " April 29, 2025 5.0 What stands out most is how user-centric Paycom is. Employees have direct access to their data, which empowers them to manage their own HR needs, and time. It reduces administrative burden and improves transparency across the board. Payroll, which is usually time-consuming and the time keeping which is another process is now incredibly efficient thanks to Paycom's automated tools and real-time data validation. Pros Paycom has completely transformed the way our company handles HR, benefits administration, payroll, and talent management. The platform is intuitive, and easy navigate, and offers a wide range of features the make it a true all-in- one solution. From onboarding and benefits enrollment to time tracking and performance reviews, everything is seamlessly integrated. Cons It is a lot to learn because the system has so much to offer. Alternatives considered [Rippling](https://www.capterra.com/p/172127/Rippling/) Reason for choosing Paycom It had all the features and the sales woman had all the answers. Switched from [BambooHR](https://www.capterra.com/p/110968/BambooHR/) Poor time management when it come to timekeeping because it lacked features. Review Source Response from Paycom April 30, 2025 We're thrilled to hear that Paycom has transformed the way your company handles HR, benefits administration, payroll and talent management, Katelyn. Our single solution software is designed to simplify payroll and HR processes, and it's great to know that it's making a positive impact on your organization. By empowering your employees with direct access to their data, we're helping to reduce administrative burdens and improve transparency across the board. It's also great to hear how our automated tools and real-time data validation are streamlining payroll and time and attendance, allowing you to focus on more strategic initiatives. KF Kim F. HRIS And Payroll Manager Wholesale Used the software for: 2+ years ### "Pleased with Paycom" May 15, 2025 4.0 Overall experience is pleasant. We are very lucky to have an amazing Specialist. Pros Paycom provided a single platform system that was easy to navigate and understand. The Beti payroll system is an amazing time saver, very easy to use! Cons Really wish there was a home page to house company info, docs, announcements, etc. There are also some clunky processes that could flow and connect a bit better (attendance and time connection, performance management). Switched from [UKG Pro](https://www.capterra.com/p/480/UKG-Pro/) We needed a system that was better aligned for our company size and usage. Review Source Response from Paycom May 16, 2025 Kim, we're thrilled to hear that you're happy with Paycom. It's great to know that Beti® is simplifying complexities and making a real difference for you and your organization. Our commitment to your success is reflected in the world-class service you're receiving from your dedicated specialist, and we're glad to hear they're meeting your expectations. AL Ann L. Head of Marketing and IT Consumer Services Used the software for: 2+ years ### "Fast and easy payroll software" July 5, 2025 4.0 We have been with them a long time and have went through many reps over the years. They have greatly improved over the years. It does take time for them to update with new tax laws that go into place. Pros Paycom allows us to process payroll faster. It also has the capwbility to help with new hire background checkd and onboarding. Cons Sometimes customer service with paycom is not the best. Response time is slow depending on your rep. Review Source Response from Paycom July 9, 2025 Ann, our payroll software is designed to help clients like you process payroll efficiently and accurately, and it's good to know that it's had a positive impact on your payroll processing speed. Additionally, our onboarding and Enhanced Background Checks® features are streamlining the new hire process, making it easier to get new employees up and running. By staying ahead of changing tax laws and continuously enhancing our software and services to meet the evolving needs of our clients, we're able to help organizations like you stay compliant and focused on their business. Thank you for your advocacy! SR Sam R. IT Manager Warehousing Used the software for: 2+ years ### "Paycom Review" April 14, 2025 4.0 Very good. The system handles all of our HR and Payroll processes. We are expanding to the learning modules to enhance our company training as well. Pros Paycom is a very robust HR/Payroll system that allows for employee engagement and self-management. Cons The Paycom app is not always reliable. The system is sometimes a little complicated in some areas. Review Source Response from Paycom April 16, 2025 Hi Sam, thank you for taking the time to leave a review! We are glad to hear that Paycom is a robust solution and that you are expanding to our learning modules to amplify your company training. We also appreciate your feedback about the app and streamlining our system, as we are always looking to enhance and improve our clients' experience with our software. If you have additional thoughts please feel free to reach out to your dedicated specialist and they will be able to assist. Thank you again, we are grateful to continue supporting you and your organization! KD Kathleen D. Assistant Director of Finance Non-Profit Organization Management Used the software for: 6-12 months ### "Does the job!" October 22, 2025 5.0 I just started learning how to do payroll with PayCom and it is not too bad. Clocking in and time management is easy to work with as well. Pros What I like about most about PayCom is the constant notifications of things that need to me done with payroll as well as the ease of contacting someone from PayCom when I need help. Cons There is just a lot going on especially when dealing with payroll. Overall that just comes with getting to know the platform and figuring out what/how everything works. Review Source Response from Paycom November 3, 2025 Hi Kathleen, thank you for your 5-star review! We’re thrilled to hear that you’re finding our HR and payroll software helpful in managing payroll, time and attendance and time management, and that your dedicated specialist has been responsive and attentive to your needs. To help you continue to get the most out of our software, we invite you to explore our extensive client webinar library for an in-depth look at product updates. Alternatively, you can also collaborate with your dedicated specialist to tailor Paycom to meet the unique needs of your organization.  OW Olivia W. HR Generalist Food & Beverages Used the software for: 6-12 months ### "Paycom Proud" November 25, 2025 5.0 10/10 so much freedom to create a system that best fits you. I was anti iWant at first, but I have ended up using it more that Pros I like how user friendly the platform is. I also enjoy how we can call in and ask questions whenever needed. Cons I do not like the recruiting center. I find looking through applicants clunky and slow. When we have hired directly from the dashboard it has not been very smooth. Review Source Response from Paycom November 28, 2025 Thank you for sharing your feedback about your experience with Paycom, Olivia. We're delighted to hear that you find our platform user-friendly and that your dedicated specialist has been helpful in addressing your questions. It's great to know that you've found value in the flexibility of our system and have grown to appreciate IWant™, our command-driven AI engine that revolutionizes the way users navigate and access employee information within a single database. We welcome you to share additional input with your dedicated specialist or by emailing feedback@paycomonline.com. Thank you for being "Paycom Proud"! AE Ashley E. Administrative Coordinator Civic & Social Organization Used the software for: 6-12 months ### "Solid Time Clock" January 21, 2026 5.0 Pros From an employee perspective, I find Paycom easy to use and easy to learn. I've not worked with it prior to my current company, but I'm able to communicate and make requests of my supervisor with ease. I can also quickly approve my check and view my tax information. Cons There is nothing I specifically dislike; my company has it set up to clock in/out with specificity which is good and bad. Good because they can keep track of how much people are working and slightly annoying when I clock 39.99 hours instead of 40 (not that the reporting really changes my pay, just a personal pet peeve). Review Source Response from Paycom February 2, 2026 It's great to hear that you're able to communicate with your supervisor and manage your benefits and personal information, including approving your checks and viewing tax information. We appreciate your feedback and are glad to hear that our system is helping your company track work hours effectively. Thank you for your 5-star review, Ashley! AM Alex M. Finance Manager Hospital & Health Care Used the software for: Less than 6 months ### "Great service" April 8, 2025 5.0 Great, reps very helpful and knowledgeable. Pros One system for all information so you don't have to put the same info in multiple places. Cons Banking team is hard to work/deal with. they put up roadblocks every step of the way. Alternatives considered [Paylocity](https://www.capterra.com/p/86714/WebPay/) Reason for choosing Paycom price was lower and the all encompassing system. Switched from [Paycor](https://www.capterra.com/p/133745/Paycor-Perform/) ease of system and scheduling functionality. Review Source Response from Paycom April 10, 2025 Alex, it's great to hear that Paycom's single solution software has been a key factor in your decision to choose us, providing you with a one-stop shop for all your HR and payroll needs. Our goal is to deliver world-class service and innovative solutions that help our clients achieve a more efficient and streamlined workplace, and we're glad to hear that your dedicated specialists have been helpful and knowledgeable in achieving these results for you. ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.