# Page 19 | Paycom Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 19 - Is Paycom the right Human Resources solution for you? Explore 1173 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/130949/Paycom/reviews --- Paycom 4.4 (1173) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 27th, 2026 # Page 19 - Reviews of Paycom ## Showing most helpful reviews Showing 451-475 of 1173 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use AM Ashley M. Operations Support Manager Furniture Used the software for: 1-2 years ### "Very happy" March 14, 2024 5.0 Pros Paycom is user friendly for both employees and management side. Cons There haven't been many issues with Paycom. Review Source Response from Paycom March 19, 2024 We appreciate your positive review, Ashley. We're happy to know you and your organization find Paycom easy to use and that you're enjoying our product! Thank you for your partnership. Michelle J. Director of Behavioral Health Non-Profit Organization Management Used the software for: 2+ years ### "It does the job" June 9, 2020 4.0 Overall, the use of Paycom does the job of managing employees time worked and time off. It works better for salaried employees than hourly, as the punch system is tedious and not intuitive. Viewing time off, accruals and paystubs is great. It also is a great tool for annual enrollment of company benefits. Pros This software allows you to manage your own and employees' time sheets. I like that it allows for an unlimited number of funding codes, which is necessary when working for non-profit. It easily shows pay stubs, manages benefits, accrued time off and requests. Manager-on-the-go app is great for managing payroll of subordinates. Cons Reporting functions are limited and not intuitive. Sign-in process is tedious with extra layers of security which seem excessive. App is not really tailored to a mobile device, and seems to be just the web version fit to a mobile screen. That could use some work. Punches in and out for hourly employees seems over-complicated. Review Source Response from Paycom June 15, 2020 Thank you for the review! We're glad you are enjoying our products. We also appreciate your feedback, and would love the opportunity to learn how we can create a 5-star experience for you. Please share any other enhancements you would like to see from us with your dedicated specialist or with our team at feedback@paycomonline.com. AF Andrew F. VP of HR and Compliance Officer Hospital & Health Care Used the software for: Less than 6 months ### "New to Paycom" March 19, 2024 5.0 Very good. The implementation team knew the product very well and responded to questions and emails promptly. Pros Great implementation team. Very organized. The system is very intuitive and easy to learn. It has the flexibility to do what we need it to do. Very easy to use report writer. Cons We had a very short period of time to get this implementation done, but that was out choice as we had to switch system rather quicky due to the start of the new year. I will give Paycom credit for keeping us on schedule through the entire implementation process. Review Source Response from Paycom March 26, 2024 We're pleased to hear our team provided you and your organization with timely and helpful implementation assistance, Andrew! We're also thrilled to hear you find Paycom easy to use! Thank you for your 5-star review and partnership. JM Joseph M. Assistant Controller Entertainment Used the software for: 1-2 years ### "Paycom is great!" November 27, 2023 5.0 So far, my experience with Paycom has been excellent. Love that it is an online program, and can access from anywhere. Pros I like how easy it is to use and process payroll for our company. It's online, so I can access it from work, home, while away for emergencies. Cons Nothing, I don't have anything that I don't like about Paycom. Review Source Response from Paycom November 29, 2023 Thank you for sharing your experience, Joseph! We're happy to hear you're enjoying our product. JA Jeremy A. Personal Care Director Health, Wellness and Fitness Used the software for: 6-12 months ### "Disappointing Customer Service" December 13, 2022 4.0 Pros Most of the daily functions like entering time, viewing PTO and adding new employees worked well and were easy to navigate. Cons The least helpful part of Paycom was their customer service. Our advisor changed multiple times and we never knew who to contact. We rarely ever got the issue resolved we called about during the first call. Review Source Response from Paycom December 14, 2022 We're delighted to know you're enjoying Paycom's software and that it has benefitted your organization! We'd like to learn more about your feedback to better understand how we can support your organization. Please reach out to us at feedback@paycomonline.com, and a member of our team will be in touch. CV Cloty V. Customer Service Representative Consumer Services Used the software for: 1-2 years ### "Paycom Easy and Reliable" March 31, 2024 5.0 Paycom makes me feel empowered in terms of handling my clock in/out. I don't need to wait for soemone to approve the changes that I need. They make everything so easy. Plus the customer service is very helpful. Pros Paycom is very user friendly. It is to complicated to use. I am in control of my the changes that I need to do. Cons They can improve more the option to add a lunch or break when employees forgot to log out. Review Source Response from Paycom April 2, 2024 It's rewarding to know you find Paycom convenient and that it has empowered you and your organization to manage your own data! Thank you for your feedback and positive review, Cloty! DM Dan M. Director of Auxiliary Services Higher Education Used the software for: 1-2 years ### "A Good Holistic HR solution, with a few tweaks it would be even better!" October 21, 2021 4.0 Paycom is the holistic HR solution we utilize on our campus. Pros The job application process/module is fantastic. As a hiring manager, I can see who applied, when, and automatically click on their resume and cover letter. This makes the process very easy and saves a lot of time. Time card management is also very easy. I can easily see the hours my employees have worked, and then either approve or deny particular days, or the entire time card. Cons I don't like that I have to have two separate logins -- one as a manager, and one as an employee. Particularly since I have to have two separate passwords. Additionally, while the performance review module itself is very easy and helpful, the fact that I have to manually push the review to the employee is unnecessarily annoying and should be fixed. It would also be helpful if reminders for timecard approvals would provide a link to the appropriate site in them. Instead, I have to manually go to my web browser and type in the URL -- it a little thing, but would make this much easier. Review Source Response from Paycom October 25, 2021 Thank you for the review, we're glad to hear you enjoy our single-database solution! We appreciate you sharing your feedback. Feel free to share any enhancements you'd like to see with your dedicated specialist or with our team at feedback@paycomonline.com. AW Annette W. Automotive Technician Automotive Used the software for: Less than 6 months ### "Paycom has everything you need for Employee and payroll management " August 23, 2023 4.0 Once I figured out how to navigate through the platform. This software stands out compared to others. Superb! Pros I liked how the tax forms was done and easily accessible. Cons Nothing really about this software . I liked everything it had to offer Alternatives considered [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) Reason for choosing Paycom Pricing and ratings Review Source Response from Paycom August 28, 2023 Annette, we're glad to hear Paycom serves all of your payroll needs! Thank you for your partnership and positive review! VR Verified Reviewer Graphic Designer Information Technology and Services Used the software for: 2+ years ### "Good UX/UI, but watch out for inaccurate PTO tracking" August 22, 2019 4.0 Good except for PTO tracking Pros Intuitive to use - I've used this for punching in and out (and if you need to request a punch time switch it is easy to do within paycom which was great), tracking PTO, and requesting time off. Everything was straightforward and easy to do, and you get email notifications when PTO is approved. Cons PTO tracking was not accurate - I would have to track my own in order to not risk losing PTO that said was used in Paycom. It generates your future available hours, but it is not always accurate. I found myself having to go in and count the calendar days every time I wanted to plan to take PTO. Review Source Response from Paycom August 29, 2019 We'd like to learn more about your experience. Please fill out our mobile app feedback form so a member our product team can follow up with you directly: http://paycom.com/contact-us/mobile-app/ Thank you. Cynthia P. Director of Business Affairs Accounting Used the software for: 1-2 years ### "Paycom has been great! It is a real time-saver!!" December 6, 2017 5.0 Pros It is very hard for me to say what I like the MOST about this software. We went from 27 total employees to 62 in a matter of about 6 weeks. As a one-person payroll/HR department, Paycom helped to make my life so much easier. Paycom does so much for me. 1. My dedicated specialist is very patient. He is always helpful and knowledgeable. 2. We are able to assign and track our employees' training here. 3. We are able to store all of our employees' documents within the system. Having Paycom has been a huge help to me. I highly recommend that you try it! Cons The thing that I like the least is trying to decipher the reporting process. Some of the reports are easy for me to figure out and some are harder to try and decide how to get the information that you want. Review Source Response from Paycom December 7, 2017 Cynthia, thank you for the review! We're really happy to hear that Paycom helps you do more. Please connect with your Paycom specialist for any questions you may have about reporting. We're here to help. LW Laine W. Human Resource Director Medical Practice Used the software for: 1-2 years ### "Paycom Review" December 21, 2023 4.0 Pros Paycom conveniently brought multiple platforms into one making both the administration and the employee experience easier. Cons Position seating and expense management with a credit card are more cumbersome than I feel is necessary. Review Source Response from Paycom December 26, 2023 Thank you for leaving us a positive review! We're happy to hear we simplified your experience by bringing multiple platforms into one. AM Aareon M. BMH Director Mental Health Care Used the software for: Less than 6 months ### "Payroll is no longer Dreaded!" January 24, 2024 5.0 Pros I love that this system tracks EVERYTHING! Paycom is very compliance oriented and they not only look out for themselves in the scope of compliance but they also ensure that you as a client are not a risk. The always ensure that you are provided with support and work collaboratively, which means if your dedicated rep is out someone on their team is familiar with your account and can assist. Cons Nothing really. Initially starting it can seem to be alot if you are not as tech savvy and as the system is very robust, however, they will walk you thru step by step. Review Source Response from Paycom January 25, 2024 We're thrilled to hear about your experience with our product and team, Aareon! It's rewarding to know that Paycom has been a supportive addition to your organization. We appreciate your partnership and advocacy! Thank you. Billie Jo O. Marketing Manager Marketing and Advertising Used the software for: 2+ years ### "Paycom review " December 27, 2022 4.0 Overall Paycom has helped our company with tracking time and attendance. Pros Easy tracking for payroll and time and attendance Cons I’d like to see products to have a in person fingerprint sign in. Review Source Response from Paycom January 4, 2023 We're glad Paycom has benefitted your organization by simplifying HR and payroll tasks! If you'd like to share more about your feedback, contact us at feedback@paycomonline.com, and a member of our team will be in touch. AM Anthony M. Payroll Administrator Human Resources Used the software for: 6-12 months ### "Paycom!" June 7, 2022 5.0 I have used many payroll systems, from ADP to UKG and Paycom has been my favorite by far! The ease of use of the system, the amount of things you can, the customer service support...everything has been amazing so far which is why it tops the list as one of the best payroll platforms! Pros There is so much to love about Paycom. The system is very easy to use, while being robust in the things that it can do! The reporting, the Time and Attendance integration, the data set/payroll creation is very easy as well! Gives both someone with a lot of payroll software knowledge, as well as a beginner, a great chance to succeed! Cons There is no con that I can think of right now...the system is great and works very well! Review Source Response from Paycom June 9, 2022 We strive to provide top-of-the-line software and service and are over the moon that this has been your experience! If you have feedback or ideas for enhancements, please don't hesitate to connect with your dedicated Specialist or our team at feedback@paycomonline.com. Thank you for choosing Paycom! Kurt F. Disaster Recovery Architect Hospital & Health Care Used the software for: 2+ years ### "Easy to use as an employee and a manager." December 4, 2019 4.0 Moving from a paper and email request system for PTO to this electronic system was a life saver. Pros The ability to manage time off requests and request time off are my favorite things about this software. As a manager I was immediately notified when one of my employees requested time and I could approve it directly from the notifications. And as an employee, to be able to request time off from the app on my phone was a game changer. Cons Editing an employee's hourly time sheet was probably the most annoying thing about this software. I feel that it didn't flow correctly when making edits, as in if you changed something on Wednesday it would then mess up Thursday and Friday. Review Source Response from Paycom December 5, 2019 Kurt, thank you for sharing your Paycom experience! We are so glad that you're enjoying the ability to easily manage time-off requests. We appreciate your feedback regarding editing timesheets, and we will share that with our team. If you have any additional feedback, feel free to share it with us at feedback@paycomonline.com. SM Sarah M. Head/Director of HR Non-Profit Organization Management Used the software for: 2+ years ### "Great functionality and one-stop shop!" September 23, 2020 4.0 Pros Great functionality, all-encompassing, user-friendly, and great support. Cons better reporting and alignment between payroll and time & attendance Alternatives considered [UKG Pro](https://www.capterra.com/p/480/UKG-Pro/)[ADP TotalSource](https://www.capterra.com/p/113109/ADP-TotalSource/) Review Source Response from Paycom October 2, 2020 Thank you for the review! We're glad you find the app user-friendly. We would like to learn more about your feedback. Please feel free to reach out to your dedicated specialist or with our team at feedback@paycomonline.com RA Riley A. Sales Coordinator Hospitality Used the software for: 2+ years ### "User Friendly and Efficient" January 15, 2024 5.0 Pros Paycom is a fantastic application. I prefer using the app on my phone over the website online, however both are great. Something I really like about Paycom, is how user friendly and easy to navigate the application is. I never have any issues. Cons Sometimes, it is difficult to see if your punch is submitted. I've only had this happen a few times. Usually, you will receive a pop-up notificaiton that the punch has gone through, but there was a few occasions where this did not happen. Review Source Response from Paycom January 18, 2024 Thank you for your positive review and feedback, Riley! It's great to hear you're enjoying Paycom and its user-friendly features! If you have any additional feedback, please reach out to our team at feedback@paycomonline.com. AG Albert G. Language Operations Manager Medical Devices Used the software for: 1-2 years ### "Paycom is easier than other Payroll apps " October 6, 2020 5.0 I like Paycom better than other payroll companies. It is very user friendly and easy to navigate. Very intuitive and easy to do bulk approvals specially when you manage 150+ employees. Pros This software is user friendly and very intuitive when it comes to running reports and approving PTO and checking for attendance adherence Cons This software is limited in the sense that when you are trying to do bulk uploading for time cards it will not let you do it if it's towards the end of a pay period. Review Source Response from Paycom October 15, 2020 We're glad to hear you find our software user friendly and it has helped streamline your HR tasks. We appreciate your feedback, and please feel free to share any other enhancements with your dedicated specialists or with our team at feedback@paycomonline.com. PS Pete S. Finance Hospital & Health Care Used the software for: 2+ years ### "Do not recommend" August 3, 2023 1.0 horrible Pros good analytics. the support staff is nice Cons I do not think the paycom support team understands their product. We simply switched ERP systems and needed to update corresponding GL codes. A very BASIC task. The solution is another Band-Aid and patch work. After we were rushed to go live even though we were not ready, we ran into constant problems. The solutions have been to Band-Aid each gap. After about 20 Band-Aids, the damn has broke. Basic things are challenging using this system and the support is awful. The mindset of paycom is how quickly can I get off of the phone with this customer. Review Source Response from Paycom August 7, 2023 Paycom service teams are dedicated to providing outstanding product support, and we take all feedback seriously. The experience you describe does not match our product standards. We'd like to connect with you in order to resolve your concerns. Email us at feedback@paycomonline.com and a member of our team will be in touch. Danny Ray H. Payroll Used the software for: ### "Switched from ADP to Paycom" February 12, 2015 5.0 We took two years to make a final decision on which payroll service provider we would select next, I cannot tell you how patient and understanding Paycom was. They were not pushy at all and just presented us with the facts. I have been processing payroll for 22 years and I have to say this was the easiest of the five payroll implementations I have done over the course of my career. Paycom took the driver seat and made this experience way easier than I ever planned or expected, so much to the point we just knew our first payroll would be a failure and bomb out but that couldn't be further from the truth. To our amazement and surprise everything they told us happened just as they said it would. When my team would have meetings to discuss implementation we would say "this just seems to easy" "something must be missing" and my favorite is "just wait until we process our first payroll". I have now processed three payrolls and they were flawless. Our Transition Specialist was amazing, he was on site for two full days during our first payroll and has been on site at least one day during our other two processing's. I cannot say enough good things about Paycom and the team we have worked with. It is really "live" and all in one system. We were able to replace our Recruiting/Applicant Tracking and Performance Review system in addition to just our HRIS/Payroll System. Now everything is one place. AMAZING. Like every new system you have to get use to their processes but once you do it is so user friendly and easy to use. Even our employees like Paycom as we are self-service driven. I strongly recommend Paycom to anyone looking for a Payroll Service Provider. Danny H. Pros EVERYTHING, seriously we love this system! Highly recommend. Cons The only con is learning a new system and having to give up our Transition Specialist and Dedicated Payroll Specialist during the few payrolls. But our permanent team will be just as great! Review Source Response from Paycom January 30, 2018 Thank you for the review! CB Craig B. Maintenance Coordinator Food Production Used the software for: 1-2 years ### "Paycom is exellent, just don't forget your password, you may never be able to log in again. " May 3, 2023 4.0 I've been using it for a little over a year and have very little complaints. One thing that is a bother is the trouble with logging in, and it is sometimes sluggish. Pros It is wonderful to be able to check you time card for errors, put in for time off requests, and is overall an extremely easy to use and handy application. Cons Many co-workers have great difficulty with log ins and password changes. Review Source Response from Paycom May 10, 2023 We're happy to see you're enjoying the app, Craig! If you have any additional feedback, please share it with us at feedback@paycomonline.com. RP Rochelle P. assistant manager Real Estate Used the software for: 1-2 years ### "Great Payroll Software" December 8, 2022 5.0 Overall experience has been great! Pros I love how easy using the app was. i could clock in, request pto, and view paystubs with the click of button conveniently from my phone! Cons No cons, i absolutely loved it! Great software for employers and employees Review Source Response from Paycom December 12, 2022 Thank you for sharing your positive experience with us, Rochelle! Paycom is happy to provide our users with easy-to-use technology that simplifies the employee experience. MW Mark W. Marketing Manager Environmental Services Used the software for: 2+ years ### "Paycom is a great payroll resource" November 17, 2022 5.0 Overall paycom has been very reliable and processing payroll and time off requests is easy for everyone Pros It is very easy to use and understand. Also making corrections and adding notes to time cards is easy and corrections get processed quickly Cons No cons or complaints This is the best payroll/timecard resource I have used Review Source Response from Paycom November 23, 2022 At Paycom, we're dedicated to simplifying the payroll process to benefit every employee. We're glad you are enjoying our service and want to thank you for leaving us a review! VR Verified Reviewer Information Technology Analyst Printing Used the software for: 6-12 months ### "Paycom for Business - User Review" January 14, 2022 5.0 Paycom does everything I could need it to do. Really one of the best payroll softwares out there, bottom line. Pros This software has everything you could need in a payroll software. Even has features I didn't know I needed! Cons Not much to dislike, best payroll and timeclock software I've used to date. Review Source Response from Paycom January 17, 2022 Thank you for the 5-star review! We're thrilled to hear you're enjoying our software. DG Daniel G. Systems Administrator Machinery Used the software for: Less than 6 months ### "Best of the Best" February 10, 2020 5.0 Paycom is the corvette of HR and time management systems. We looked at many other products, and very few offered all native modules, and a nearly perfect user experience... Those that did would be the super-cars of the industry, they may be ultra performant, hyper tuned, or can do anything, BUT that often makes them expensive and hard to maintain. Paycom struck the perfect balance for our company. Pros Paycom pays their sales team and integrations people based on the success of the company they are selling to. The software is intuitive, web and mobile friendly, and most importantly all native to the paycom system unlike almost every other vendor we looked at. Cons A bit pricey, some modules are not included by default, not as flexible as some other tools we looked at. Alternatives considered [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)[Paylocity](https://www.capterra.com/p/86714/WebPay/)[Paycor](https://www.capterra.com/p/133745/Paycor-Perform/) Reason for choosing Paycom Paycom was the only provider that was 100% integrated with themselves. All others had multiple modules that were built or acquired across time resulting in poor performance, difficulty in training, and poor user experience. Paycom stood above all others in being the most intuitive, while maintaining the functionality and flexibility we needed. There were others with more flexibility, or features, but they did not stand up to what we needed from the user perspective. Switched from [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)[Paylocity](https://www.capterra.com/p/86714/WebPay/)[Paycor](https://www.capterra.com/p/133745/Paycor-Perform/) Poor support, slow development of new features, all apps were silo'd. Review Source Response from Paycom February 12, 2020 Daniel, thank you for the review! We're thrilled that we can support your organization's needs! Talk to a Capterra advisor for free and get results within 15 minutes.