--- title: "RazorSync Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about RazorSync Software - reviews, pricing plans, popular comparisons to other Field Service Management products and more." source_url: "https://www.capterra.com/p/130989/RazorSync/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # RazorSync Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) RazorSync ## What is RazorSync? RazorSync is a leading field service software designed to improve and streamline operations for field service businesses. With a desktop and mobile application, RazorSync provides expert features built to grow your business and reduce your workload. Our robust yet simple to use features include customer and team management, scheduling, integration with Quickbooks, merchant services and more. Try us risk-free for 14 days or schedule a free live demo today! ## What is RazorSync used for? [Field Service Management](https://www.capterra.com/field-service-management-software/)[Billing and Invoicing](https://www.capterra.com/billing-and-invoicing-software/)[Scheduling](https://www.capterra.com/scheduling-software/) Top alternative Featured Overall rating Based on 487 user reviews Reviews sentiment Positive 84% Neutral 13% Negative 3% Pros & cons Responsive and helpful assistance Streamlined daily business operations Frequent technical glitches Cumbersome payment workflows Starting price $85 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for RazorSync?[Manage this product listing](https://www.g2.com/products/razorsync-razorsync/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### RazorSync 4.3 (487) VS. [4.6 (1,487)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting Price $85 Flat Rate, Per Month Starting Price $39 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.1 (480) Ease Of Use 4.6 (1,447) Value For Money 4.3 (420) Value For Money 4.4 (1,250) Customer Service 4.5 (440) Customer Service 4.6 (1,400) ## RazorSync alternatives [4.6 (506)](https://www.capterra.com/p/153475/FieldPulse/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars Highest Rated [4.7 (2,749)](https://www.capterra.com/p/140363/HouseCall-Pro/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.2 (2,081)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [3.6 (115)](https://www.capterra.com/p/183679/ServiceWorks/reviews/) Starting price $948.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 58% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/130989/RazorSync/alternatives/) ## FAQs about RazorSync Overview ### What problems does RazorSync solve? RazorSync solves paper-based dispatch, lost service tickets, disconnected scheduling, and delayed billing by connecting work orders, technician schedules, mobile updates, photos, forms, invoices, and payments. Field service businesses, dispatchers, office staff, and technicians benefit from real-time job visibility, route coordination, searchable customer histories, time tracking, and faster QuickBooks-based invoicing. Answer based on 328 reviews Overview ### Which roles and teams benefit most from RazorSync? RazorSync is most used by business owners, presidents, and general managers who oversee field-service operations, scheduling, and business performance. Office managers and administrative teams handle customer records, dispatching, invoicing, and payment follow-up. Operations, service, and project managers coordinate technicians, track jobs, and monitor daily workloads. Answer based on 443 reviews Overview ### What company size and industries is RazorSync built for? RazorSync is field management software for small to medium field-service businesses, with 98% of reviewers from small companies and Construction leading at 36%. It also serves electricians, plumbers, general contractors, and pool-service providers, while Consumer Services accounts for 13% of reviewers and Facilities Services for 6%. Answer based on 487 reviews Features and Usability ### What are the key features of RazorSync? RazorSync includes core scheduling and dispatch management with drag-and-drop job assignment, technician GPS tracking, and mobile work orders. It also provides invoicing, field payment processing, customer history, and customizable service forms. Differentiating features include QuickBooks integration, electronic signature capture, paperless ticket records, and real-time technician status updates. Answer based on 188 reviews Pricing ### How much does it cost and what fees or limitations are included? RazorSync starts at $85 per month billed annually for Solo, covering up to two users; monthly Solo is 90. Team costs 175 annually for seven users, and Pro 360 for 15, with monthly rates of 205 and 420. A free trial is available. Reviewers cite affordability, though some find per-user costs, advanced features, and routing charges expensive. Answer based on 51 reviews Integrations ### Which third-party tools and platforms does RazorSync integrate with? RazorSync integrates with QuickBooks Desktop Enterprise and QuickBooks Enterprise for accounting, with reviewer feedback noting billing and customer synchronization. Its catalog also lists QuickBooks Online, QuickBooks Online Advanced, PayPal, Google Calendar, Google Maps, and Microsoft Outlook, covering accounting, payments, scheduling, mapping, and email calendar workflows. Answer based on 61 reviews Getting Started and Support ### How easy is it to onboard and train a team on RazorSync? RazorSync is generally easy to onboard for office staff and field technicians, who reviewers say learn basic scheduling and daily workflows quickly. It offers live online training, videos, and documentation. Teams adopting advanced features or changing established habits may need more time, especially nontechnical or older workers. Answer based on 42 reviews Getting Started and Support ### What customer support options does RazorSync offer, and how do users rate the experience? RazorSync offers Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, and Chat. Users often describe support as responsive, helpful, and patient, with quick answers and useful onboarding assistance. However, some report inconsistent technical expertise, unanswered messages, difficulty reaching support, and delayed resolutions for more complex issues. Answer based on 188 reviews Security ### How does RazorSync handle data security and access control? RazorSync uses password-based login and requires periodic password changes. It provides administrator and user access levels, but reviewers report limited permission granularity: supervisors may need full admin access to schedule work or view team data, while field workers can access all customer information. Some users also find frequent password resets burdensome. Answer based on 36 reviews ## Pros and Cons Responsive and helpful assistance 88% positive reviews out of 139 Most reviewers describe customer support as prompt, knowledgeable, and consistently available for resolving issues. Frequent technical glitches 78% negative reviews out of 68 Most users comment on recurring bugs, syncing errors, and app crashes, causing operational disruptions and frustration. Streamlined daily business operations 93% positive reviews out of 44 Most reviewers find ease of use essential, highlighting straightforward navigation and quick learning for staff. Cumbersome payment workflows 52% negative reviews out of 40 Some users report payment processing is confusing, lacks automation, and complicates billing for customers and staff. Efficient service call management 92% positive reviews out of 24 Most users report service calls are easy to organize, document, and manage, improving workflow efficiency. Slow system responsiveness 93% negative reviews out of 27 Most reviewers indicate performance and speed issues, such as lag, slow loading, and frequent delays during use. ## Features AI summary Based on 4,034 Field Service Management reviews Not all Field Service Management products cover every priority buyers look for. Here’s what Capterra reviewers identify as most important when choosing a solution: - **Job Tracking** (**75%** of reviewers rated this feature as critical) - **Job Scheduling** (**76%**) - **Mobile Access** (**62%**) RazorSync includes **Job Tracking** and **Mobile Access**, giving field teams a way to monitor work progress in real time and update job details from anywhere. However, it does not include **Job Scheduling**. Instead, it offers other highly rated capabilities such as **Customer Database** (**66%**), **Work Order Creation** (**68%**), and **Scheduling** (**61%**), which help businesses organize customer information, create service tasks quickly, and coordinate appointments more efficiently, allowing teams to stay responsive in the field and keep daily operations on track. Job Tracking 5.0 (1) 200.00% of 1 reviewers that rated this feature as important or highly important Track and visualize the status of an ongoing job and the time spent on tasks or projects Scheduling 3.9 (10) 50.00% of 10 reviewers that rated this feature as important or highly important Plan availability and assign specific time slots for tasks and resources Mobile Access 3.2 (9) 77.78% of 9 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Customer Database 5.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important A collection of customer information such as contact details, demographics, previous interactions, etc. Invoice Creation 3.4 (7) 85.71% of 7 reviewers that rated this feature as important or highly important Create invoices from scratch or have recurring invoices Calendar Management 4.2 (6) 50.00% of 6 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar RazorSync 109 features ### All Features - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Accounting Integration: Integrate with a third-party accounting system - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Appointment Scheduling: Schedule appointments via a calendar - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Automatic Backup: Data is backed up automatically to prevent data loss - Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Billing Portal: Gateway through which end users can view past bills and pay current invoices - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Calendar Sync: Synchronize with other calendars to view mutual availability and schedules - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contract/License Management: Track, store, and access client contracts or licenses - Cost Estimating: Forecast the cost and resources required to complete a project - Cost Tracking: Process to track, record, and analyze expenses that occurred over the entire duration of a given project - Credit Card Processing: Accept and process credit card transactions - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customer Management: Store and organize information about customers and previous interactions - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Invoices: Invoices that can be tailored according to company's branding, payment terms and personalized information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Dispatch Management: Manage sending personnel and resources to a site as needed - Document Storage: Store and organize documents in a centralized system - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Electronic Payments: Electronically collect payments for goods or services - Electronic Signature: Digitally sign online documents - Employee Database: Electronic storage of staff/employee contact information and job status in a centralized repository - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Employee Scheduling: Assign working shifts or tasks to employees based on their availability - Equipment Tracking: Track the location of specific equipment at all times - Estimating: Estimate expected cost based on various factors before a project begins - File Storage: Store and access documents, forms, and photos in one centralized place - For Commercial and/or Industrial Electrical Contractors: Primarily serving commercial or industrial locations needing electrical work - For Handyman Industry: Serves handyman professionals - For HVAC Companies: Software designed specifically for HVAC companies - For Plumbing Industry: Serving plumbing industry professionals - Geographic Maps: Visualize locations on a map - GPS: System to support the positioning, navigation, and timing (PNT) measurements of an object or individual - Group Scheduling: Automatically find mutually available meeting time slots across multiple calendars - Hourly Billing: Business model that charges based on the amount of time spent on an hourly basis - Interaction Tracking: Track interaction history by documenting conversations for contacts - Inventory Control: Monitor product stock levels - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Invoice Creation: Create invoices from scratch or have recurring invoices - Invoice History: Store and view prior invoices for each account/client - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Invoice Processing: Creation, processing, verification, and execution of invoices till the payment is made - Job Costing: Calculate total itemized costs, including initial costs and any changes - Job Management: Manage and track all job information and associated tasks - Job Tracking: Track and visualize the status of an ongoing job and the time spent on tasks or projects - Labor Forecasting: Predict labor requirements based on past and present data/trends - Location Tracking: Identify the physical location of an individual, asset, device, etc. - Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests - Mobile Access: Access software remotely via mobile devices - Mobile Alerts: Notifications via mobile devices - Mobile App: Access the system via a mobile application - Mobile Payments: Clients can submit payments via mobile devices - Mobile Signature Capture: Capture signatures via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Location: Manage and support multiple locations - Offline Access: Ability of websites, web applications, or mobile applications to function without an active internet connection - Online Booking: Book meetings and appointments through a website or digital platform - Online Invoicing: Create, send, and view electronic invoices - Online Payments: Accept and process online payment transactions - Online Time Clock: Track/log the amount of time employees worked per job using a timer - Payment Collection in the Field: Swipe a credit card or manually process payments while with the customer in the field - Payment Processing: Accept, record, and reconcile financial transactions - Payroll Management: Manage employee salary processes, data, taxes, and records administration efficiently - Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments - Project Tracking: Monitor the progress of projects from start to finish - QuickBooks Integration: Integrates with QuickBooks - Quotes/Estimates: Generate quotes or estimates for customers - Real-Time Data: Receive data and information in real time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Real-time Scheduling: Based on availability, instantly confirm or deny a request when a new booking is made - Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Resource Scheduling: Allocate and manage resources, such as employees, equipment, facilities, and other assets - Routing: Plan daily routes to optimize employee scheduling and provide directions - Scheduling: Plan availability and assign specific time slots for tasks and resources - Secure Data Storage: Securely stores data to prevent data loss or breaches - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Service History: Track work performed and resources used for past customers, sites, or assets - SMS Messaging: Send messages via SMS - Subcontractor Monitoring: Ensure subcontractors are working safely on client sites and document audits/inspections for reference. - Task Scheduling: Track and manage the scheduling of tasks - Tax Calculation: Calculate tax and make deductions on gross income from sources like wages, investments or self-employment - Technician Management: Oversee technicians and track their assigned work orders - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Time & Attendance: Track and manage employee's work hours to improve payroll accuracy - Time & Expense Tracking: Log and record hours worked and costs spent to assist in billing and invoicing - Time Tracking: Measure and track time including hours worked and paid time off (PTO) - Work Order Creation: Create a new work order - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.0 (436) 4.0 Based on 436 reviews ## Pricing Value for money 4.3 (420) Free Trial [View pricing plan details](https://www.capterra.com/p/130989/RazorSync/pricing/) Solo $85.00 Flat Rate,Per Month It includes: - 1-on-1 Training - iOS and Android Mobile Apps - Service Dispatch - Job Tracking & Scheduling - Recurring Scheduling - Ad-Hoc Reporting - Accept Credit Card Payments - Inventory Management - QuickBooks Desktop & Online Sync ($20/month) - Advanced Notifications ($20/month) - Route Optimizations ($50/month) - Templates ($30/month) Team $175.00 Flat Rate,Per Month It includes: - Benefits of Solo Plan - QuickBooks Desktop & Online Sync - Advanced Reporting & Notifications - Route Optimizations ($50/month) - Templates ($30/month) Pro $360.00 Flat Rate,Per Month It includes: - Benefits of Team Plan - Route Optimization - Inventory Management - Templates Enterprise Custom Quote Available It includes: - Benefits of Pro Plan - Unlimited Users & Training Value for money 4.3 (420) 4.3 Based on 420 reviews ## Integrations [ PayPal](https://www.capterra.com/p/207944/PayPal/)[ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[ Google Maps](https://www.capterra.com/p/227511/Google-Maps/)[ QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (440) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (440) 4.5 Based on 440 reviews ## User reviews Overall rating 4.3 Based on 487 reviews Filter by rating 5(240) 4(170) 3(61) 2(13) 1(3) Mentioned topic Sorted by most recent JV Josh V. owner Construction ### "Happy Customer" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 January 15, 2025 great customer service and easy to use software Pros Easy to use and has a good flow. Great customer service Cons inventory was hard to track compared to other systems Alternatives considered [Joist](https://www.capterra.com/p/230138/Joist/) Reasons for choosing RazorSync More features that we needed for our company Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor January 16, 2025 Thank you so much for your kind words and thoughtful review! We’re thrilled to hear that our product has been able to meet your needs and provide you with value. It’s always our goal to make your experience as seamless and productive as possible, and feedback like yours really motivates us to keep improving. Our Support team is here to meet your needs and answer any questions you may have so you can run your business and RazorSync seamlessly. Feel free to reach out anytime at support@razorsync.com DL Dawn L. Manager Consumer Services ### "Prices keep rising" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 5/10 May 6, 2024 Razor sync is fine for a customer data base and service schedule for technicians but we were initially sold on it helping us schedule and telling us when customers were due for service based on our inputs but that isn't how the system actually works Pros We needed a system to be able to remotely look up our customers information and scheduling and this did that Cons The prices keep going up. We've used razor sync for about 3 years now and are play no more than double what we started at without changing anything in our use or any improvements that affect our companies use of the software. Reasons for choosing RazorSync My husband liked razor sync better so thats what we went with. Now we wish we'd chosen otherwise with prices rising every time we turn around. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AA Ashleigh A. Sales Consumer Services ### "RazorSync Review" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 October 6, 2023 Overall it is a great program. It has some bugs and could use some simplification of processes. Pros I like the layout being easy to read because it is not over crowded. Information is accessible able and well labeled. Cons There are way too many steps to creating invoices. The county never matches the town. When creating reaccuring payment you have to manually input the amount for each work order even when the reassurance is set on a work order with all the proper information. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor October 9, 2023 Hello Ashleigh! Thank you for your valuable feedback! We're delighted to hear that you appreciate our clean layout and accessible information. We're actively working on streamlining the invoice creation process and addressing the issues you've mentioned to enhance your experience. Your input is essential as we strive to make our software even better. If you have any more suggestions or encounter any further issues, please don't hesitate to reach out to our support team at (877) 675-4395 or support@razorsync.com. Your satisfaction is our priority! AP Ashley P. Account Manager Construction ### "Daily User my thoughts..." 2.0 Overall Rating 2.0 2.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 2.0 2.0 Likelihood to Recommend 5/10 September 29, 2023 My overall experience has been ok. However, once we stop having the internal page down errors and all other issues, we tend to experience daily it will get better. Pros As a daily user for Razor sync, I can say it has its hits and it has its misses. Sometimes we have a good day of use, then other days it's not so good. These are my experiences with this program. Cons The improvement should be testing out why we experience the internal pages lost every other day. This has happened pretty regularly since using the program. It slows down our productivity and we can't do most of our work when this is down. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor October 3, 2023 Good Afternoon Ashley! Thank you for taking the time to review RazorSync. Although we strive to provide exceptional reliability, we must also acknowledge that recent service interruptions have posed challenges. We share your optimism while also providing assurances that our team is working diligently to ensure continuously solid uptime to return us to the high level of stability our Customers have always known us for. As always, please do not hesitate to contact us (877) 675-4395 or support@razorsync.com if we can be of assistance. Thank you for allowing us to serve you! SR Scott R. Owner Construction ### "I wear all the hats" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 27, 2023 There is a little bit of a learning curve, but it is fairly intuitive. When I get stuck, customer service is very responsive, with short hold times and hands-on tutorial help Pros The flexibility of the invoice entries. I can edit as needed. Cons I'd like to see the ability to automate discounting and service charging for credit card payments when invoicing services Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Mediocre customer service, cluttered, un-editable service items, Alternatives considered [Jobber](https://www.capterra.com/p/127994/Jobber/) Reasons for choosing RazorSync RazorSync is a bit better when cellular is not available Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor September 28, 2023 Hello Scott! Thank you for your positive review. We're thrilled to have you as our Customer and genuinely appreciate your feedback and especially, your acknowledgement of our 'high touch' Customer Service Team. You can be assured that we'll continue to improve our feature set to increasingly deliver more value. Many thanks again! RT Ronda T. Assistant Operations Manager Electrical/Electronic Manufacturing ### "New User" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 June 12, 2023 So far it has been good. Pros The ease of the technician invoicing and collecting payment in the field. Cons Information has to be entered repeatedly. Reasons for choosing RazorSync We had used RazorSync previously, and the cost was much lower than Service Titan. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor June 16, 2023 HI Ronda - Thank you for the review. I am glad you are finding it easy to invoice in the field. If you need anything do not forget to reach out to the support team. JG Jason G. General Manager Electrical/Electronic Manufacturing ### "Review" 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 April 16, 2023 Pros scheduling customer appointments and firld staff work schedule Cons seems to be glitchy from time to time, mixing customer data screens if your not careful it could be a big deal. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RD Rob D. Solution Specialist Electrical/Electronic Manufacturing ### "Razorsync" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 5/10 April 15, 2023 It is an OK product. I get kicked off a lot when I’m not on mobile. Pros I did not choose this product. I do like that it’s mobile. Cons My colleagues, and I have made suggestions, and none of them were addressed to finality. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anthony N. HVAC tech Judiciary ### "The new version of RazorSync still needs a lot of work" 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 3/10 April 15, 2023 Great just need to fix new app Pros That it’s easy and simple to navigate where you are going when you are already dealing with a problem or situation out in the field. You don’t need your app to give you more problems. Cons How do you have to add a whole Nother step to get to your work orders or your work details and if the app does not load or completely load I have removed it from my phone and put it back in my phone. Everyone is having the same problem. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RS Richard S. Plumbing Diagnostics Technician Utilities ### "Great for Service technicians" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 February 2, 2023 Pros RazorSync is a great utility for our needs as we go from job to job on a daily basis. Creating customers on the fly and invoicing them immediately is very valuable. Accepting payments afterwards is a breeze. Being able to email our customers afterward for their records is fantastic as well. Cons The only gripe I have is how the software defaults to the "invoiced - paid" status after creating the invoice and editing it. I don't understand why the software does this by default. It should only change to that status once the customer has actually tendered payment and we have processed their payment through the app by pressing the "payment" button. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor February 6, 2023 Hi Richard - Thank you for the great review! We are grateful to be able to help your business. If you ever need anything, please feel free to reach out to us. [View all Reviews](https://www.capterra.com/p/130989/RazorSync/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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