# Page 15 | RazorSync Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 15 - Is RazorSync the right Field Service Management solution for you? Explore 487 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/130989/RazorSync/reviews --- RazorSync 4.3 (487) [View alternatives](https://www.capterra.com/p/130989/RazorSync/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 15 - Reviews of RazorSync ## Showing most helpful reviews Showing 351-375 of 487 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JM Jeff M. President Consumer Services Used the software for: 6-12 months ### " RazorSync Review" November 7, 2019 4.0 Pros Very versatile, handles all my business needs Cons Having to activate the customer portal to allow them to pay via CC. Reason for choosing RazorSync Corporate selected - but I have no reason to look elsewhere Review Source Response from RazorSync November 8, 2019 Thank you for your review and your feedback Jeff! Please let us know if we can help with anything! DG Dan G. General Foreman Oil & Energy Used the software for: 6-12 months ### "RazorSync Review" November 1, 2019 3.0 Pros When is was working properly, it was functional. Cons Program would freeze, or not open at all. Review Source Response from RazorSync November 8, 2019 We're sorry to hear you've been having issues with the app freezing. Please contact our support team at 877-675-4395 option 2 or see an email to support@razorsync.com to see if we can help you resolve it. DK Denise K. dispatch Consumer Services Used the software for: 6-12 months ### "My sync" November 1, 2019 4.0 Pros Creating and working on the work orders. Easy to access and move around. Cons Viewing history on phones. The fact that I can not move w/o back to the left after it has been assigned without it hanfing from the top of the page Review Source Response from RazorSync November 7, 2019 Thank you Denise for the review! CH Chris H. Owner Writing and Editing Used the software for: 2+ years ### "Too Expensive" November 6, 2019 3.0 I used too really like to software but it's too expensive now and we will be finding another solution. Pros Easy to use and has an app and is usually functional. Cons Pop ups, spammed for reviews and price is too high Review Source Response from RazorSync November 11, 2019 Thank you for your feedback Chris. Please give us a call at 877-675-4395 option 2 for support and we would be happy to help you. MD Michael D. Foreman Construction Used the software for: 6-12 months ### "Pretty Good" November 1, 2019 4.0 Pros Its easy to Navigate. it is very straightforward Cons It's slow sometimes and I'm not sure if the clients are getting the emails I send Review Source Response from RazorSync November 11, 2019 Thank you for the great review! We are grateful to be able to help your business. If you ever need anything, please feel free to reach out to us. MS Matt S. Owner Used the software for: 1-2 years ### "Really helps streamline my companies day to day operations." June 27, 2017 5.0 Pros The thing I like the most are actually two things, Quick Books integration and the ease of scheduling. Cons Difficulty switching onsite contacts for the same site. We have service addresses that have more then one on site contact and the current way to change it is time consuming. Review Source DP David P. Owner Used the software for: 1-2 years ### "Great software for my new business" June 28, 2017 5.0 Pros I find the software easy to use and appreciate how easily it relays info with quickbooks. The mobile app is extremely helpful for my crew. Cons I do wish the recurring service option were capable of being set indefinitely. Having to re-enter every few years will be cumbersome. Review Source JW Joel W. Operations Manager Construction Used the software for: I used a free trial ### "Grat to help you manager your field technicians" April 23, 2019 5.0 WE love the support and continuous improvements that RazorSync is always making. Pros We use this software in conjunction with Quickbooks to invoice, send estimates, do our scheduling, and even be able to track employees through the app on their cell phones. The fact that it syncs with quickbooks means we can create invoices and collect payments in the field and then sync it to QB later. Techs can add notes, pictures and other details that are stored on each job. Cons The tracking software for the field techs can be spotty and we switched to Tsheets for clocking in and out jst becasue it was smoother. Review Source TE Taylor E. tourism Chemicals Used the software for: 6-12 months ### "Razorsync with Rainbow International" November 1, 2019 4.0 I have used it for work and it has been overall easy to use and functional with some minor issues Pros It has all of the features needed to accomplish my work well. Cons Seems to have issues and go down every week or biweekly. Review Source Response from RazorSync November 7, 2019 Thank you for your review and feedback Taylor! EB Ed B. owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "Outstanding service" November 8, 2019 4.0 efficient scheduling of technicians time and ability to follow up with customers Pros the ease of moving schedules and visual picture of the mapping for service calls is beneficial Cons quotes tend to go into junk mail of customers Switched from [Mobile Resource Manager](https://www.capterra.com/p/131155/Mobile-Resource-Manager/) Franchise direction Review Source Response from RazorSync November 11, 2019 Thank you Ed for the review! I am so glad to hear our customer service is outstanding! We work hard to deliver world class customer support! . If you ever need anything, please feel free to reach out to us. GG Greg G. Owner Used the software for: 2+ years ### "Love it" June 27, 2017 5.0 Pros On the go I use this daily to make my business succeed!! It gives us up to date information while on the road Review Source TT Tasha T. Contracting Coordinator Construction Used the software for: 1-2 years ### "RazorSync " November 1, 2019 4.0 We use the program every day for maintenance request. It works well for our team. Inputting photos and info in for invoicing is quick and easy. Pros Calendar view of maintenance request helps me keep track of all of my request at a glance. Cons Unable to download several photos at one time from the program. If you need to download a photo from the program you have to do it individually. Review Source Response from RazorSync November 11, 2019 Thank you for the review Tasha. Please reach out to us if you ever have any questions! RT Richard T. Owner Consumer Services Used the software for: 6-12 months ### "Product Review" November 6, 2019 3.0 n/a Pros easy to use most of the time. User friendly Cons nothing really i dont really have anything i like least about the software Review Source Response from RazorSync November 7, 2019 Thank you for your review Richard! We are glad you are happy! HM Hannah M. Business Manager Construction Used the software for: 1-2 years ### "Makes life so much easier!" June 27, 2017 5.0 Pros It is so easy to use, cuts out paper, and my Technicians have their schedule in the palm of their hands. I wish we would've had Razor sooner! It has increased our time spent working instead of scheduling, increased cash flow, and improved customer service! Review Source WB William B. President Recreational Facilities and Services Used the software for: 6-12 months ### "Solid database" November 8, 2019 5.0 Good product, very little hiccups. Can be a little finicky when refreshing data on a mobile device. (Does not always show up right away from desktop entries.) Pros The ease of adding items and changing them Cons The scheduling portion is a little daunting. Alternatives considered [The HindSite Solution](https://www.capterra.com/p/118903/The-HindSite-Solution/) Reason for choosing RazorSync Ease of use and implementation with staff Review Source Response from RazorSync November 11, 2019 Thank you for the review William! Glad to hear you are enjoying the ease of using RazorSync. Please feel free to reach out if you ever need anything! JF Jared F. Fire Alarm Technician Construction Used the software for: 6-12 months ### "Decent App" November 7, 2019 5.0 Pros Ease of use, interface is nice to move around in Cons Really did not have many issues with the app. Review Source Response from RazorSync November 7, 2019 Thank you for the great review Jared! We are grateful to be able to help your business. If you do ever need anything, please feel free to reach out to us. CM Crystal M. HR and Communication Specialist Consumer Services Used the software for: 1-2 years ### "Useful for our Needs" March 29, 2021 5.0 Pros The fact that we are able to manage the office notes and field technicians jobs efficiently with integration from other software is the highest plus for us. Cons I don’t think there is anything that we don’t like. For us, we just have this learning curve with trying to make sure we utilize every aspect of this software. Review Source Response from RazorSync April 9, 2021 Thank you Crystal for the feedback. Don't hesitate to reach out to us if there is anything we can help you with. MS Mickey S. Admin Used the software for: 1-2 years ### "One of the best Service Programs" June 27, 2017 5.0 Pros The program is very easy to learn and use. It works on smartphones , tablets, & PC's. Customer service and technical support is top notch Cons The inability to put suite numbers in addresses. The address verification system does not like suite numbers. Review Source JR Justin R. Owner Real Estate Used the software for: 1-2 years ### "Very user friendly program and I couldn't imagine running our maintenance company without it!" June 27, 2017 5.0 Allows us to conduct business in an organized fashion-been great! Pros Layout, interface and functionality are simple to understand and navigate. Mobile app is easy to use and robust. Ability to add attachments, photos, etc. Interface with Quickbooks. Overall great! Review Source MS Mimi S. Operations Manager Retail Used the software for: ### "in has been an all around great experience with Razor Sync" June 27, 2017 5.0 faster dispatching, easy work orders, and invoicng Pros it capabilities to help in all the areas : work orders, invoicing, dispatching, etc. Looking forward to when we are at 100% up and running to really know how good it will be for us. But still super excited what a change it will bring to our company Cons the limited access either your an admin or a user there is no in between. I am the Administrator and our sales manager has caused much conflict in scheduling and unfortunately I have to give him full access for him to do his job and I am not too happy about that. Review Source CM Cory M. Service tech Construction Used the software for: 6-12 months ### "Razor" November 6, 2019 4.0 Pros Eliminated a lot of paperwork. Time savings Cons Difficulties seeing history of customers Review Source Response from RazorSync November 8, 2019 Thank you for your review Cory, glad to hear we eliminated a lot of your paperwork! If you ever need anything, please feel free to reach out to us. LH Laura H. Owner Used the software for: 1-2 years ### "Razorsync is by far the best field software out there." June 27, 2017 4.0 Pros Our company loves the GPS tracking abilities Razorsync provides so we know where our technicians are at all times. Cons We need to have the ability to customize the forms more and the import/export feature for Quickbooks lacks in accuracy. Review Source TA Toby A. President Construction Used the software for: 6-12 months ### "Broad Functionality on an Immature Platform" June 27, 2017 3.0 On-site payment processing; photos and documents attached to client records; decent reporting; field staff location tracking Pros Lots of features and functionality; better than much of the market (but that's a low bar); fairly responsive support team and company management Cons Relatively immature product, product management and software development process with sub-optimal workflow and frequent bugs and inconsistencies Review Source Bob K. Used the software for: Less than 6 months ### "Fleet management, time cards, customer notifications... great stuff" June 10, 2016 5.0 I use Razorsync to manage my fleet of 7 pest & termite vehicles and employees. The GPS mapping is great both for my technicians (to find new addresses) and for me to track & monitor my employees (it removes any speculation when a customer says our guy never showed up - I've got a gps location with date & time showing he was on site). Plus the maps make scheduling customers in the same neighborhood that much easier. Pros Time card apps/services alone charge far more for just that feature! Cons I'd like to see a 'reminder' feature added, and service requests that can go infinitely into the future instead of the current 3 year limitation. Review Source CS Chuck S. hvac operations manager Used the software for: 1-2 years ### "If we had any problems when we first set up RazorSync. They were very helpful." June 27, 2017 5.0 Pros Integrates well with QuickBooks, our flat rate pricing. The mobile app is easy to setup and used by our field techs. Cons Can't show employees busy on schedule without creating a work order. For example, if he is doing an estimate. Review Source Similar Products Featured ## Related categories [Field Service Management](https://www.capterra.com/field-service-management-software/)[Plumbing](https://www.capterra.com/plumbing-software/)[Service Dispatch](https://www.capterra.com/service-dispatch-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.