Zenware

RoadFS


5 / 5
4 reviews

Who Uses This Software?

Any field service company looking to stream line operations. Our configuration tools allow us to currently support HVAC, Electrical, Auto Reconditioning, Property Management, lawn care companies and m


Average Ratings

4 Reviews

  • 5 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $50.00/month/user
  • Pricing Details
    we offer volume discounts
  • Free Demo
    Yes
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Zenware
  • www.zenware.com
  • Founded 2009
  • United States

About RoadFS

RoadFS is a complete software suite to manage your field service team. The RoadFS Command Center provides simple, intuitive tools for you to Create, Dispatch and Invoice your field service jobs. Or empower your service techs to create, complete or receive job assignments in the field using an iPhone, Android, Tablet or iPad. Direct integration with QuickBooks, Sage and Intacct creates one complete solution connecting your accounting with your invoicing processes.


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RoadFS Features

  • Contract Management
  • Customer Database
  • Dispatch Management
  • Inventory Control
  • Job Management
  • Preventive Maintenance
  • Quotes / Estimates
  • Recurring Appointments
  • Routing
  • Scheduling
  • Task Management

RoadFS Reviews Recently Reviewed!


G.O.A.T.

Feb 05, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: My managers can check in cars and make assignments to my techs fast.

We can send invoices to the dealer right from the iPhone

I can see all of my guys work while I'm between locations

I can send invoices to more than one contact at the dealership if I want to

If a customer loses an invoice I can resend it from the office or my phone

Cons: I would like to be able to email a bunch of invoices all at once as a bundle. I talked to CSR about this and he said they would work it in.

Overall: RoadFS has been a gamer changer for our detailing business. The software has saved us valuable hours through the week. our detail managers are spending less time on paperwork and more time managing due to the RoadFS system.

I was a little hesitant about using the system at first because I'm old school (paper invoices) But CSR make is simple, he was very patient with my wife and I as well as our employees. The followups are great! It's been 6 months and they still reach out to us. I guess what I'm trying to say is I LOVE these guys.

Intuitive and dynamic software, both at the office and in the field.

Jan 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I found the best part of using the software on a daily basis, was the ability for the RoadFS team to create dynamic solutions and grow as our needs expanded. The customer support both myself and my team at the office, and in the field received was first class and certainly sets the bar very high to beat. I would thoroughly reccomend this software to any business looking to ensure smooth workflow and operations.

Excellent software company to work with.

Jan 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Customer service is prompt, experienced and willing work hard to make corrections and adjustments to our software.

Cons: In the beginning the lack of understanding of our industry, but easily overcome by their willingness to learn.

Vendor Response

by Zenware on January 22, 2018

Thank you Chad for taking the time to review our software and company. We have enjoyed working with your team especially learning more about the automotive reconditioning industry and how we can better tailor our software to meet not only your needs but the needs of the industry as a whole. We look forward to supporting your team as you continue to have such dynamic growth.

Jody Sedrick

Heroes

Feb 01, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Speed and accuracy when decoding a VIN. I like that I have the option to do single-car invoices or multiple cars on an invoice. Every dealership is different so this is a HUGE plus. I was especially concerned about avoiding/eliminating any chance for double invoicing. No problem as the app does a historical check every time. I can send invoices right from my iPhone as soon as they are completed. The nice thing I was up and running in a day.

Cons: I would like to be able to attach a photo to the invoice. On the plus side, I'm told that it is coming.

Overall: After battling with other apps I came across this one and all I can say is "Thank You Lord!" These guys were prompt, beyond helpful, patent and amazing to work with.

The app has totally changed my productivity. The support team is awesome!! I've already recommended it to several other vendors in the automotive industry.