4 / 5
1 review

Who Uses This Software?

Any type of repair shop or service shop such as cell phone, small engine, computer, jewelry, A/V, etc.

Average Ratings

1 Review

  • 4 / 5

  • 4 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
  • Pricing Details
    $49.95/month OR $249.95 for 6 months OR $365 /year
  • Deployment
    Cloud, SaaS, Web
  • Training
    Live Online
  • Support
    Business Hours

Vendor Details

  • RepairTRAX
  • Founded 1998
  • United States

About RepairTRAX

Web-based work order and ticketing software for repair shops. Features include barcode support, custom work log, custom printouts, reporting, automatic TXT / Email based on work log entries, unlimited log-ins.


RepairTRAX Features

  • Contract Management
  • Customer Database
  • Dispatch Management
  • Inventory Control
  • Job Management
  • Preventive Maintenance
  • Quotes / Estimates
  • Recurring Appointments
  • Routing
  • Scheduling
  • Task Management
  • Barcodes/Labels
  • Billing & Invoicing
  • CRM
  • Intake Forms
  • Inventory Management
  • Point of Sale (POS)
  • Repair Tickets

RepairTRAX Reviews Recently Reviewed!

Low cost and easy to use. It's less than a dollar a day and can be accessed from anywhere.

Jul 26, 2018

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not

Pros: Developer is very responsive. The software will work for most types of repair shops out of the box. We used it for a truck repair shop and needed a couple of tweaks to suit our unique needs. Easily done.

Cons: A bit of a learning curve to use it effectively. It took us some getting used to and it really won't stop you from doing dumb stuff if you want to.

Overall: Transformed repair shop records from a paper system in disarray to a organized, searchable database on the fly without impeding business operations. The business owner and other employees swore they could never use a computerized system effectively and that records were better kept as hand written. RepairTrax quickly showed them otherwise.