--- title: "Trumpia Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Trumpia Software - reviews, pricing plans, popular comparisons to other SMS Marketing products and more." source_url: "https://www.capterra.com/p/131015/Trumpia-2-0/" page_type: "product" language: "en" --- # Trumpia Software Review 2026: Features, Integrations, Pros & Cons Last updated on July 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Trumpia ## What is Trumpia? Trum·pia was founded in 2006 and has long been ranked #1 in SMS marketing by Forbes because of our ease-of-use, prompt support, and one-of-a-kind automation that scales your business. More than just easy or simple, Trum·pia is the smartest way to engage audiences, save time, and personalize customer journeys with targeting. Our unexpectedly low pricing includes everything and doesn't bury charges in the fine-print. With Trum·pia, you’re not just buying technology, you’re hiring our team to help you get the most out of texting and automation. ## What is Trumpia used for? [SMS Marketing](https://www.capterra.com/sms-marketing-software/)[Employee Communication Tools](https://www.capterra.com/employee-communication-tools-software/)[SMS Survey](https://www.capterra.com/sms-survey-software/) Top alternative Featured Overall rating Based on 120 user reviews Reviews sentiment Positive 88% Neutral 8% Negative 4% Starting price $55 Usage Based, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... - Employee Communication Tools / 2025 Do you work for Trumpia?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://trumpia.com/&name=Trumpia) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Trumpia 4.5 (120) VS. [4.9 (648)](https://www.capterra.com/p/10015149/Project-Broadcast/reviews/) Starting Price $55 Usage Based, Per Month Starting Price $21 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.2 (120) Ease Of Use 4.5 (648) Value For Money 4.3 (111) Value For Money 4.7 (615) Customer Service 4.6 (114) Customer Service 4.8 (587) ## Trumpia alternatives [4.7 (836)](https://www.capterra.com/p/153508/Omnisend/reviews/) Starting price $16.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.8 (268)](https://www.capterra.com/p/155430/SlickText-com/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.3 (2,940)](https://www.capterra.com/p/31898/Constant-Contact/reviews/) Starting price $12.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [4.5 (273)](https://www.capterra.com/p/145848/Ez-Texting/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/131015/Trumpia-2-0/alternatives/) ## FAQs about Trumpia Overview ### What problems does Trumpia solve? Trumpia solves slow, manual customer and staff outreach by automating mass texting, scheduling campaigns months ahead, segmenting audiences, and enabling two-way replies, keywords, and API-driven messaging. Marketing teams, schools, nonprofits, multi-location organizations, and operations staff use it to replace phone trees, reduce platform sprawl, and send urgent updates when email fails. Answer based on 88 reviews Overview ### Which roles and teams benefit most from Trumpia? Trumpia is most used by marketing and communications teams, business owners, and executive leaders who need automated outreach at scale. Directors, founders, and office administrators rely on it to send SMS campaigns, manage contact lists, coordinate events, and deliver timely updates for customers, members, staff, or congregations. Answer based on 118 reviews Talk to an expert ### More questions? Ask our experts Overview ### What company size and industries is Trumpia built for? Trumpia is used by businesses of all sizes, with small businesses making up 67% of reviewers, and it appears most often in non-profit organization management, marketing and advertising, and retail at 6% each. Its audience also includes human resources, customer service, sales, and IT teams. Answer based on 119 reviews Features and Usability ### What are the key features of Trumpia? Trumpia includes core messaging features like SMS messaging, 2-way messaging, mass texting, and scheduled messaging, plus campaign management tools such as keywords, autoresponders, and drip campaigns. Differentiating features include audience targeting, customer segmentation, API integrations, and real-time analytics for tracking outreach across text, email, and social channels. Answer based on 60 reviews Pricing ### How much does it cost and what fees or limitations are included? Trumpia starts at $55/month for the Lite plan, with Core at 69 and Advanced at 87, plus a free trial. Plans are usage-based and include message, contact, and keyword limits; Lite includes 5 keywords. Reviewers often call it good value, though some say pricing feels high for smaller organizations. Answer based on 16 reviews Integrations ### Which third-party tools and platforms does Trumpia integrate with? Trumpia connects natively to 7 third-party tools, including Typeform, Google Calendar, Google Sheets, HubSpot CRM, Salesforce Sales Cloud, Shopify, and Zapier. Its catalog covers form building, scheduling, spreadsheets, CRM, e-commerce, and automation platforms for common messaging workflows. Answer based on 9 reviews Getting Started and Support ### How easy is it to onboard and train a team on Trumpia? Trumpia offers live online sessions, webinars, documentation, and videos, giving teams several ways to learn. Most users report a manageable learning curve and helpful support, with nontechnical users often getting comfortable quickly for basic messaging. Admins handling advanced automation, reporting, or a newer interface may need more guided training and time. Answer based on 23 reviews Getting Started and Support ### What customer support options does Trumpia offer, and how do users rate the experience? Trumpia offers email/help desk, FAQ/forum, a knowledge base, phone support, and chat. Many users describe support as responsive, knowledgeable, and easy to reach, with helpful onboarding and training. Some reviewers, however, report inconsistent follow-through, difficulty resolving technical issues, and frustration during outages or with unhelpful responses. Answer based on 60 reviews SMS messaging ### How well does Trumpia handle SMS messaging? Trumpia handles SMS messaging well for marketing teams, HR groups, and operations staff that need fast, targeted outreach. It supports bulk texts, segmentation, automation, confirmations, and alerts, though some users mention message delivery issues, pricing concerns for SMS-only use, and limited mobile message creation. Answer based on 23 reviews ## Features AI summary Based on 3,848 SMS Marketing reviews Capterra data shows that buyers of SMS Marketing software rank the following features as their top priorities: - **SMS Messaging** (**59%** of reviewers rated this feature as critical) - **Mass Texting** (**54%**) - **Message Personalization** (**46%**) Trumpia supports all three of the features reviewers value most: **SMS Messaging**, **Mass Texting**, and **Message Personalization**. Together, these capabilities help businesses send messages at scale, tailor outreach to each audience segment, and maintain more relevant communication, allowing teams to improve campaign reach, response rates, and customer connection. SMS Messaging 4.5 (24) 75.00% of 24 reviewers that rated this feature as important or highly important Send messages via SMS Message Personalization 4.7 (19) 84.21% of 19 reviewers that rated this feature as important or highly important Personalize text messages using templates and custom fields 2-Way Messaging 4.7 (7) 57.14% of 7 reviewers that rated this feature as important or highly important Send and receive text messages to communicate with clients or prospects in real-time Contact Management 4.8 (19) 84.21% of 19 reviewers that rated this feature as important or highly important Manage, organize, and store contact information Scheduled Messaging 4.8 (36) 66.67% of 36 reviewers that rated this feature as important or highly important Send individual or bulk text messages at predetermined times Mass Texting 4.7 (32) 87.50% of 32 reviewers that rated this feature as important or highly important Send messages to multiple subscribers at the same time Trumpia 69 features ### All Features - 2-Way Messaging: Send and receive text messages to communicate with clients or prospects in real-time - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Audience Targeting: Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention - Audio/Video Messaging: Record and send audio and/or video files by online message or chat - Automated Responses: Automatic reply functionality for incoming messages - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Autoresponders: Create and automatically send premade copy in response to customer messages - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Campaign Planning: Plan and strategize marketing campaigns - Campaign Scheduling: Set campaign schedules by selecting start, pause, and end dates - Chat/Messaging: Communicate using direct chat or messages within the system - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Consent Management: Manage user consent requests and documents - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - Customer Segmentation: Process of dividing customers into groups based on common characteristics - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Drip Campaigns: Send automated marketing emails based on user actions over a predetermined period - Email Management: Manage, store and organize emails within the system or via third-party apps - Employee Directory: Access names, contact information, and roles of employees in a centralized repository - Employee Engagement: Tools to improve and measure employee satisfaction and involvement - Employee Onboarding: Process of familiarizing new employees with the company, their position, and responsibilities - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Event Triggered Actions: Predefined actions automatically performed on the occurance of specific events - Interaction Tracking: Track interaction history by documenting conversations for contacts - Keyword Tracking: Track and monitor a specific set of keywords - Landing Pages/Web Forms: Create landing pages or online forms designed to capture new leads and prospects - Link Shortening: Shorten long links into custom or branded links - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Mass Notifications: Send messages to multiple recipients at the same time - Mass Texting: Send messages to multiple subscribers at the same time - Message Personalization: Personalize text messages using templates and custom fields - MMS: Sending/receiving messages with multimedia content like images, audio, or video over a cellular network - Mobile Alerts: Notifications via mobile devices - Mobile Coupons: Electronic coupons delivered to a mobile device that can be exchanged for a discount - Mobile Keywords: Unique word that contains letters or numbers that identifies specific campaigns - Multi-Campaign: Manage multiple campaigns in one system - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Open Rate Tracking: Track the number of open emails, messages, and texts for any campaign - Polls/Voting: Enable custom polls/voting to facilitate decision-making or increase engagement - QR Codes: Matrix barcode that stores information - Quizzes: Brief assessments used to measure knowledge and skills - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Reputation Management: Monitor and manage customers' perceptions about a business, product, or service - Scheduled Messaging: Send individual or bulk text messages at predetermined times - Secure Data Storage: Securely stores data to prevent data loss or breaches - Shortcodes: Short phone numbers that used to opt-in to SMS campaigns - SMS Messaging: Send messages via SMS - Survey Builder: Create and manage surveys - Survey/Poll Management: Create and administer polls and surveys - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Templates: Sample files or documents that could be customized as needed or used as is - Text-to-Win: Messaging system designed for contests and sweepstakes - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.3 (120) 4.3 Based on 120 reviews ## Pricing Value for money 4.3 (111) Free Trial [View pricing plan details](https://www.capterra.com/p/131015/Trumpia-2-0/pricing/) Lite Plans $55.00 Usage Based,Per Month It includes: - 1,000 SMS Messages - Unlimited SMS Contacts - 18,000 Email Messages - 1,800 Email Contacts - 5 Keywords Core Plans $69.00 Usage Based,Per Month It includes: - 3,000 SMS Messages - Unlimited SMS Contacts - 30,000 Email Messages - 3,000 Email Contacts - Unlimited Keywords Advanced Plans $87.00 Usage Based,Per Month It includes: - 5,000 SMS Messages - Unlimited SMS Contacts - 50,000 Email Messages - 5,000 Email Contacts - Unlimited Keywords - 2,500 Contacts per Workflow - 1 Data Set Value for money 4.3 (111) 4.3 Based on 111 reviews ## Integrations [ Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[ Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Typeform](https://www.capterra.com/p/137289/Typeform/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (114) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (114) 4.6 Based on 114 reviews ## User reviews Overall rating 4.5 Based on 120 reviews Filter by rating 5(82) 4(24) 3(9) 2(1) 1(4) Mentioned topic Sorted by most recent AS Amy S. Associate Executive Director Non-Profit Organization Management ### "Outstanding Customer Service Makes the Difference" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 22, 2026 Our experience with Trumpia has been excellent. The platform is reliable, intuitive, and has become an essential part of how we communicate with our stakeholders. Beyond the technology itself, the responsiveness and professionalism of the support team have made a tremendous difference. Knowing we can count on immediate assistance whenever we need it gives us confidence in the platform. We would absolutely recommend Trumpia to organizations seeking a dependable mass-texting solution backed by exceptional customer service. Pros Trumpia has been incredibly easy to use, making it simple for our team to quickly communicate with staff, families, and the community. What truly sets them apart, though, is their customer support. Every request we've submitted has received an immediate response, and our Account Executive, Jed Yi, has consistently gone above and beyond to provide thoughtful, timely assistance. It's clear they value their customers' success. Cons The only challenge we've encountered is the limitation on the number of user logins, especially with the MFA requirement. As our organization has grown and more staff need access, managing logins has become a bit cumbersome. While this is a relatively minor issue compared to the platform's overall value, additional flexibility would be appreciated within our current plan. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AM Adrian M. Executive Director Non-Profit Organization Management ### "Trumpia Product and Team are Stellar" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 12, 2026 Trumpia delivered above and beyond all expectations. We were so happy to do business with them and would encourage others who are considering to work with them to do so. You will certainly not regret it. Pros The product is stellar and far superior than any other on the market but what I loved the most was the care and support of the Trumpia team. They were incredibly kind and took various meetings with us as we learned the platform. Cons There's a little bit of a learning curve but the Trumpia team was always available to assist. I can't think of a single thing I didn't like about Trumpia. Alternatives considered [Gmail](https://www.capterra.com/p/202338/Gmail/) Reasons for choosing Trumpia Current customers shared that other platforms did not have customer support but Trumpia did and they had a wonderful experience with them. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RM Ron M. IT Manager Airlines/Aviation ### "Trumpia Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 4, 2026 Everything has been great so far. Jed and team have been very helpful. We will be renewing our contract. Pros Ease of use, not too much of a learning curve. Good support from the team. I would highly recommend this product. Cons No complaints at this time. Communication with the support team has been good. It was easy to use once you do the first few announcements. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CH Christi H. Mgr. Hospital & Health Care ### "BEST VENDOR PARTNER and ACCT MGR EVER! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 20, 2026 Excellent product! Of all the vendors we use throughout our organizations, our TRUMPIA relationship has the best Acct Management! Always responsive and solution oriented! Pros The product is incredibly easy to use. It brings great value for money and we always have Incredible Client Support! Cons Nothing against the product, just the limitations in the wording of our messaging related to legislation for privacy in healthcare Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LS Luis S. Retail Operations Furniture ### "The best way to connect with your customer base" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 20, 2026 Overall our experience is extremely positive. The approach we take with Trumpia is straightforward: create a campaign, strategize and execute. The Trumpia team has clear guidelines that makes it easy for us to adhere to when creating a campaign. Our results speak for themselves and it is a great value for any company looking to create a stronger and more immediate link to they customer base. The platform is accessible and user-friendly, with no issues or bugs that we've experienced. Pros Trumpia has great sales tools and easy to use platform. The onboarding was seamless and the team is great at following up. Planning and sending our text campaigns is simple and effective. Cons As of yet we have not experienced any issue that would make us dislike the platform or the services that it provides to us. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. BH Bridget H. HR Generalist Warehousing ### "Perfect solution for SMS announcements to employees." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 6, 2026 Our experience with Trumpia has been great. If in the future we decide the new payroll provider is not what we thought it would be, I would consider using Trumpia again. Pros Our company used Trumpia to send out text announcements to employees on any schedule changes or announcements. It was a great solution for us in order for all employees to important updates. Cons There is not much I can say that we disliked about Trumpia. We only cancelled our account because we swapped to a new payroll provider that had the ability to send SMS updates to employees. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. DR Dylan R. Marketing Director Consumer Goods ### "Efficient and Reliable SMS Solution" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 31, 2026 Overall, the platform is reliable and easy to use, with solid features, but reporting and insights could be stronger Pros The ease of campaign management, it's very easy to create, schedule/send, and their list management features make it easy to send to the right contacts. Cons The reporting could be more insightful and provide clearer, actionable data with better detail over. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. DT Darlene T. PBX Manager Hospital & Health Care ### "Trumpia SMCHH" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 31, 2026 Overall, Trumpia provided what we needed at the time. The messaging was easy to facilitate. Adding and removing people was simple to follow. And if we needed to pull up past history information it was easy to find. Pros It was very easy to use. And the support team was very helpful. If we had an issue or questions, they were quick with helping us. Cons We do not have any cons for Trumpia that I can think. It was very easy to use and the help we received was always amazing. Switched from [Rave Alert](https://www.capterra.com/p/178407/Rave-Alert/) Corporate Office wanted all our facilities to utilize the same product. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. DD David D. Grain Buyer Food Production ### "Grain Department" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 26, 2026 Our overall experience has been very good with Trumpia. I would recommend and have done so, this system to others. Pros Trumpia has been a great tool for us in communicating with a vast group of vendors. We use the Trumpia platform for price changes in our grain markets. We seem to have very little issues. This system is very easy to use and seems to be the best value for our money spent. Cons We do seem to have a little trouble with some phone numbers not being able to receive the text message Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. EO Eric O. Assistant Transportation Manager Newspapers ### "Easy-peasy Mass Messaging" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 13, 2026 Pros Trumpia greatly streamlines the process of sending text messages to our stakeholders. In just a few moments, I can compose the message, choose whom among the preset contact lists receives it, and send the message. Trumpia makes it easy to keep everybody up to date with important information. Cons There have been occasional downtimes over the years when we needed to use it, but lately everything has been running great. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. 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