# Trumpia Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Trumpia Software - reviews, pricing plans, popular comparisons to other SMS Marketing products and more. Source: https://www.capterra.com/p/131015/Trumpia-2-0 --- # Trumpia Software Review 2026: Features, Integrations, Pros & Cons Last updated on February 27, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Trumpia ## What is Trumpia? Trum·pia was founded in 2006 and has long been ranked #1 in SMS marketing by Forbes because of our ease-of-use, prompt support, and one-of-a-kind automation that scales your business. More than just easy or simple, Trum·pia is the smartest way to engage audiences, save time, and personalize customer journeys with targeting. Our unexpectedly low pricing includes everything and doesn't bury charges in the fine-print. With Trum·pia, you’re not just buying technology, you’re hiring our team to help you get the most out of texting and automation. ## What is Trumpia used for? [SMS Marketing](https://www.capterra.com/sms-marketing-software/)[Employee Communication Tools](https://www.capterra.com/employee-communication-tools-software/)[SMS Survey](https://www.capterra.com/sms-survey-software/) Top alternative Featured Overall rating Based on 119 user reviews Reviews sentiment Positive 88% Neutral 8% Negative 4% Starting price $55 Usage Based, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... - Employee Communication Tools / 2025 Do you work for Trumpia?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://trumpia.com/&name=Trumpia) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Trumpia 4.5 (119) VS. [4.7 (836)](https://www.capterra.com/p/153508/Omnisend/reviews/) Starting Price $55 Usage Based, Per Month Starting Price $16 Usage Based, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.2 (119) Ease Of Use 4.6 (647) Value For Money 4.3 (110) Value For Money 4.5 (614) Customer Service 4.6 (113) Customer Service 4.6 (586) ## Trumpia alternatives [4.3 (2,926)](https://www.capterra.com/p/31898/Constant-Contact/reviews/) Starting price $12.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [4.5 (273)](https://www.capterra.com/p/145848/Ez-Texting/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.4 (504)](https://www.capterra.com/p/180158/Twilio-Communications-Platform/reviews/) Starting price $0.01 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.2 (995)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/131015/Trumpia-2-0/alternatives/) ## FAQs about Trumpia Overview ### What problems does Trumpia solve? Trumpia solves slow, fragmented outreach by letting teams schedule mass texts, automate reminders, segment audiences, and manage text, email, and social posts in one campaign. Marketing teams, schools, ministries, support centers, and operations staff use it for emergency alerts, appointment confirmations, customer promotions, and two-way messaging without manual calling or emailing. Answer based on 85 reviews Overview ### Which roles and teams benefit most from Trumpia? Trumpia is most used by business owners, executives, marketing leaders, and communications teams that need fast, scalable outreach. Pastors, church staff, and office administrators use it to send alerts, reminders, and event updates, while directors and operations leaders manage audience engagement, automated messaging workflows, and organization-wide communications. Answer based on 116 reviews Overview ### What company size and industries is Trumpia built for? Trumpia is used by businesses of all sizes, with small businesses making up 67% of reviewers and retail and marketing and advertising tied as the top industries at 7% each. It also serves midsize companies at 19% and enterprises at 14%, with additional adoption in higher education at 5%. Answer based on 117 reviews Features and Usability ### What are the key features of Trumpia? Trumpia offers core messaging features like SMS messaging, 2-way messaging, mass texting, and scheduled messaging, which reviewers discuss most. Differentiating features include campaign management with drip campaigns and autoresponders, audience segmentation with mobile keywords, plus API integrations and reporting/analytics for tracking campaign performance across text, email, and social channels. Answer based on 57 reviews Pricing ### How much does it cost and what fees or limitations are included? Trumpia starts at $55/month for the Lite plan, with Core at 69 and Advanced at 87, plus a free trial. Lite includes 1,000 SMS messages, 1,800 email contacts, and five keywords. Reviewers often call it good value, though some say pricing feels high for medium organizations or bigger packages. Answer based on 15 reviews Integrations ### Which third-party tools and platforms does Trumpia integrate with? Trumpia integrates with 7 third-party tools, including Typeform, Zapier, Google Calendar, Google Sheets, HubSpot CRM, Salesforce Sales Cloud, and Shopify. These integrations cover forms, automation, scheduling, spreadsheets, CRM, and ecommerce connections. Answer based on 9 reviews Getting Started and Support ### How easy is it to onboard and train a team on Trumpia? Trumpia offers live online sessions, webinars, documentation, and videos, giving teams several ways to learn. Most users describe onboarding as manageable, with helpful tutorials and support speeding adoption for nontechnical users doing basic messaging. Admins and teams using advanced automation, reporting, or a newer interface may need more time. Answer based on 21 reviews Getting Started and Support ### What customer support options does Trumpia offer, and how do users rate the experience? Trumpia offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Many users describe support as responsive, knowledgeable, and easy to reach, with helpful onboarding and training. Some, however, report inconsistent follow-through, difficulty resolving technical issues, and frustration during outages or when problems remain unresolved. Answer based on 57 reviews SMS messaging ### How well does Trumpia handle SMS messaging? Trumpia handles SMS messaging well for marketing teams, HR groups, and operations staff that need fast, targeted outreach. It supports bulk texts, audience segmentation, automation, and personalized campaigns, though some users mention delivery issues, pricing concerns for SMS-only use, and occasional setup or account management friction. Answer based on 23 reviews ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Scheduled Messaging 4.8 (35) 65.71% of 35 reviewers that rated this feature as important or highly important Send individual or bulk text messages at predetermined times Mass Texting 4.6 (31) 87.10% of 31 reviewers that rated this feature as important or highly important Send messages to multiple subscribers at the same time Communication Management 4.7 (28) 82.14% of 28 reviewers that rated this feature as important or highly important Manage and track all internal and external communication conducted via calls, email, text, or chat SMS Messaging 4.5 (23) 73.91% of 23 reviewers that rated this feature as important or highly important Send messages via SMS Message Personalization 4.7 (19) 84.21% of 19 reviewers that rated this feature as important or highly important Personalize text messages using templates and custom fields Contact Management 4.8 (18) 83.33% of 18 reviewers that rated this feature as important or highly important Manage, organize, and store contact information Trumpia 69 features Send and receive text messages to communicate with clients or prospects in real-time Define levels of authorization for access to specific files or systems Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention Record and send audio and/or video files by online message or chat Automatic reply functionality for incoming messages Automatically create schedules based on business needs or employee availability and qualifications Create and automatically send premade copy in response to customer messages Track and manage schedules and meetings via an integrated calendar Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Plan and strategize marketing campaigns Set campaign schedules by selecting start, pause, and end dates Communicate using direct chat or messages within the system Manage and track all internal and external communication conducted via calls, email, text, or chat Track and manage adherence to policies for any service, product, process, or supplier Manage user consent requests and documents Centralized database of stakeholders and their contact information such as names, address, phone number etc. Manage, organize, and store contact information Process of dividing customers into groups based on common characteristics Add customized logos and colors to align with company branding Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Pre-designed layouts that can be customized to match preferences and requirements Send automated marketing emails based on user actions over a predetermined period Manage, store and organize emails within the system or via third-party apps Access names, contact information, and roles of employees in a centralized repository Tools to improve and measure employee satisfaction and involvement Process of familiarizing new employees with the company, their position, and responsibilities Tracks metrics that provide insight into how a user interacts with any interface or product Predefined actions automatically performed on the occurance of specific events Track interaction history by documenting conversations for contacts Track and monitor a specific set of keywords Create landing pages or online forms designed to capture new leads and prospects Shorten long links into custom or branded links Automate workflows and trigger campaigns based on customer actions Send messages to multiple recipients at the same time Send messages to multiple subscribers at the same time Personalize text messages using templates and custom fields Sending/receiving messages with multimedia content like images, audio, or video over a cellular network Notifications via mobile devices Electronic coupons delivered to a mobile device that can be exchanged for a discount Unique word that contains letters or numbers that identifies specific campaigns Manage multiple campaigns in one system Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Track the number of open emails, messages, and texts for any campaign Enable custom polls/voting to facilitate decision-making or increase engagement Matrix barcode that stores information Brief assessments used to measure knowledge and skills Analyze and gain insights into data in real-time Active reporting of data and metrics Receive system updates as soon as any changes are made Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Monitor and manage customers' perceptions about a business, product, or service Send individual or bulk text messages at predetermined times Securely stores data to prevent data loss or breaches Short phone numbers that used to opt-in to SMS campaigns Send messages via SMS Create and manage surveys Create and administer polls and surveys Gauge satisfaction and receive information for improvement and success Create, save, and re-purpose templates for emails, forms, etc. Sample files or documents that could be customized as needed or used as is Messaging system designed for contests and sweepstakes Set up connections to third-party platforms to improve business processes Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.3 (119) 4.3 Based on 119 reviews ## Pricing Value for money 4.3 (110) Free Trial [View pricing plan details](https://www.capterra.com/p/131015/Trumpia-2-0/pricing/) Lite Plans $55.00 Usage Based,Per Month It includes: - 1,000 SMS Messages - Unlimited SMS Contacts - 18,000 Email Messages - 1,800 Email Contacts - 5 Keywords Core Plans $69.00 Usage Based,Per Month It includes: - 3,000 SMS Messages - Unlimited SMS Contacts - 30,000 Email Messages - 3,000 Email Contacts - Unlimited Keywords Advanced Plans $87.00 Usage Based,Per Month It includes: - 5,000 SMS Messages - Unlimited SMS Contacts - 50,000 Email Messages - 5,000 Email Contacts - Unlimited Keywords - 2,500 Contacts per Workflow - 1 Data Set Value for money 4.3 (110) 4.3 Based on 110 reviews ## Integrations [ Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[ Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Typeform](https://www.capterra.com/p/137289/Typeform/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (113) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (113) 4.6 Based on 113 reviews ## User reviews Overall rating 4.5 Based on 119 reviews Filter by rating 5(81) 4(24) 3(9) 2(1) 1(4) Mentioned topic Sorted by most recent AM Adrian M. Executive Director Non-Profit Organization Management ### "Trumpia Product and Team are Stellar" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 12, 2026 Trumpia delivered above and beyond all expectations. We were so happy to do business with them and would encourage others who are considering to work with them to do so. You will certainly not regret it. Pros The product is stellar and far superior than any other on the market but what I loved the most was the care and support of the Trumpia team. They were incredibly kind and took various meetings with us as we learned the platform. Cons There's a little bit of a learning curve but the Trumpia team was always available to assist. I can't think of a single thing I didn't like about Trumpia. Alternatives considered [Gmail](https://www.capterra.com/p/202338/Gmail/) Reasons for choosing Trumpia Current customers shared that other platforms did not have customer support but Trumpia did and they had a wonderful experience with them. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RM Ron M. IT Manager Airlines/Aviation ### "Trumpia Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 4, 2026 Everything has been great so far. Jed and team have been very helpful. We will be renewing our contract. Pros Ease of use, not too much of a learning curve. Good support from the team. I would highly recommend this product. Cons No complaints at this time. Communication with the support team has been good. It was easy to use once you do the first few announcements. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CH Christi H. Mgr. Hospital & Health Care ### "BEST VENDOR PARTNER and ACCT MGR EVER! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 20, 2026 Excellent product! Of all the vendors we use throughout our organizations, our TRUMPIA relationship has the best Acct Management! Always responsive and solution oriented! Pros The product is incredibly easy to use. It brings great value for money and we always have Incredible Client Support! Cons Nothing against the product, just the limitations in the wording of our messaging related to legislation for privacy in healthcare Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LS Luis S. Retail Operations Furniture ### "The best way to connect with your customer base" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 20, 2026 Overall our experience is extremely positive. The approach we take with Trumpia is straightforward: create a campaign, strategize and execute. The Trumpia team has clear guidelines that makes it easy for us to adhere to when creating a campaign. Our results speak for themselves and it is a great value for any company looking to create a stronger and more immediate link to they customer base. The platform is accessible and user-friendly, with no issues or bugs that we've experienced. Pros Trumpia has great sales tools and easy to use platform. The onboarding was seamless and the team is great at following up. Planning and sending our text campaigns is simple and effective. Cons As of yet we have not experienced any issue that would make us dislike the platform or the services that it provides to us. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BH Bridget H. HR Generalist Warehousing ### "Perfect solution for SMS announcements to employees." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 6, 2026 Our experience with Trumpia has been great. If in the future we decide the new payroll provider is not what we thought it would be, I would consider using Trumpia again. Pros Our company used Trumpia to send out text announcements to employees on any schedule changes or announcements. It was a great solution for us in order for all employees to important updates. Cons There is not much I can say that we disliked about Trumpia. We only cancelled our account because we swapped to a new payroll provider that had the ability to send SMS updates to employees. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DR Dylan R. Marketing Director Consumer Goods ### "Efficient and Reliable SMS Solution" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 31, 2026 Overall, the platform is reliable and easy to use, with solid features, but reporting and insights could be stronger Pros The ease of campaign management, it's very easy to create, schedule/send, and their list management features make it easy to send to the right contacts. Cons The reporting could be more insightful and provide clearer, actionable data with better detail over. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DT Darlene T. PBX Manager Hospital & Health Care ### "Trumpia SMCHH" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 31, 2026 Overall, Trumpia provided what we needed at the time. The messaging was easy to facilitate. Adding and removing people was simple to follow. And if we needed to pull up past history information it was easy to find. Pros It was very easy to use. And the support team was very helpful. If we had an issue or questions, they were quick with helping us. Cons We do not have any cons for Trumpia that I can think. It was very easy to use and the help we received was always amazing. Switched from [Rave Alert](https://www.capterra.com/p/178407/Rave-Alert/) Corporate Office wanted all our facilities to utilize the same product. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DD David D. Grain Buyer Food Production ### "Grain Department" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 26, 2026 Our overall experience has been very good with Trumpia. I would recommend and have done so, this system to others. Pros Trumpia has been a great tool for us in communicating with a vast group of vendors. We use the Trumpia platform for price changes in our grain markets. We seem to have very little issues. This system is very easy to use and seems to be the best value for our money spent. Cons We do seem to have a little trouble with some phone numbers not being able to receive the text message Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. EO Eric O. Assistant Transportation Manager Newspapers ### "Easy-peasy Mass Messaging" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 13, 2026 Pros Trumpia greatly streamlines the process of sending text messages to our stakeholders. In just a few moments, I can compose the message, choose whom among the preset contact lists receives it, and send the message. Trumpia makes it easy to keep everybody up to date with important information. Cons There have been occasional downtimes over the years when we needed to use it, but lately everything has been running great. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KB Katline B. Resource Manager Fishery ### "Great Product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 11, 2026 Pros We appreciate how easy the interface is to operate. It allows for quick text messaging needs to be sent out and easy team collaboration. Cons Trumpia provides what we need in a not-too-complex manner. There is nothing I do not like about the platform. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/131015/Trumpia-2-0/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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