--- title: "Trumpia Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Trumpia Software - reviews, pricing plans, popular comparisons to other SMS Marketing products and more." source_url: "https://www.capterra.com/p/131015/Trumpia-2-0/" page_type: "product" language: "en" publication_date: "2026-10-21" --- # Trumpia Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Trumpia ## What is Trumpia? Trum·pia was founded in 2006 and has long been ranked #1 in SMS marketing by Forbes because of our ease-of-use, prompt support, and one-of-a-kind automation that scales your business. More than just easy or simple, Trum·pia is the smartest way to engage audiences, save time, and personalize customer journeys with targeting. Our unexpectedly low pricing includes everything and doesn't bury charges in the fine-print. With Trum·pia, you’re not just buying technology, you’re hiring our team to help you get the most out of texting and automation. ## What is Trumpia used for? [SMS Marketing](https://www.capterra.com/sms-marketing-software/)[Employee Communication Tools](https://www.capterra.com/employee-communication-tools-software/)[SMS Survey](https://www.capterra.com/sms-survey-software/) Top alternative Featured Overall rating Based on 120 user reviews Reviews sentiment Positive 88% Neutral 8% Negative 4% Starting price $55 Usage Based, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... - Employee Communication Tools / 2025 Do you work for Trumpia?[Manage this product listing](https://www.g2.com/products/trumpia/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Trumpia 4.5 (120) VS. [4.8 (272)](https://www.capterra.com/p/155430/SlickText-com/reviews/) Starting Price $55 Usage Based, Per Month Starting Price $29 Usage Based, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.2 (120) Ease Of Use 4.8 (656) Value For Money 4.3 (111) Value For Money 4.6 (623) Customer Service 4.6 (114) Customer Service 4.9 (595) ## Trumpia alternatives [4.5 (273)](https://www.capterra.com/p/145848/Ez-Texting/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.7 (837)](https://www.capterra.com/p/153508/Omnisend/reviews/) Starting price $16.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.8 (708)](https://www.capterra.com/p/158103/Clearstream/reviews/) Starting price $35.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars Highest Rated [5.0 (130)](https://www.capterra.com/p/183310/Text-P2P/reviews/) Starting price $21.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/131015/Trumpia-2-0/alternatives/) ## FAQs about Trumpia Overview ### What problems does Trumpia solve? Trumpia solves the burden of manually texting large contact lists and the risk of missed time-sensitive updates by enabling bulk, scheduled, and two-way SMS campaigns. Sales and marketing teams use segmentation, keywords, and automated follow-ups for targeted outreach, while HR, field operations, schools, and event coordinators send shift schedules, alerts, reminders, and real-time updates. Answer based on 66 reviews Overview ### Which roles and teams benefit most from Trumpia? Trumpia is most used by business owners, presidents, and operations leaders who coordinate customer outreach and internal announcements. Marketing and communications teams manage targeted campaigns, contact lists, and engagement messages. Office and facilities managers support operational alerts, while church leaders communicate event updates, ministry information, and messages to congregations. Answer based on 119 reviews Overview ### What company size and industries is Trumpia built for? Trumpia is used by businesses of all sizes, with small businesses representing 68% of reviewers and non-profit organization management leading industries at 7%. It also serves midsize businesses (19%) and enterprises (14%), plus marketing and advertising and retail organizations at 6% each. Its most common use case is SMS marketing. Answer based on 120 reviews Features and Usability ### What are the key features of Trumpia? Trumpia includes mass texting and mass notifications for sending the same message to large contact or employee groups. Scheduled messaging lets teams prepare messages for delivery at selected times. Supporting communication features include contact management, audience targeting, 2-way messaging, and automated responses. Answer based on 16 reviews Pricing ### How much does it cost and what fees or limitations are included? Trumpia offers Lite plans from $55/month when paid annually, with 1,000 SMS messages and five keywords. Core costs $69/month, while Advanced costs $87/month. A free trial is available. Reviewers often consider it good value, though some find pricing high or want more text characters at the same price. Answer based on 16 reviews Integrations ### Which third-party tools and platforms does Trumpia integrate with? Trumpia integrates with Google Calendar, Google Sheets, HubSpot CRM, Salesforce Sales Cloud, Shopify, Typeform, and Zapier. These connections cover scheduling, spreadsheets, CRM, ecommerce, forms, and automation, giving teams direct links to common business tools without switching between separate systems. Answer based on 8 reviews Getting Started and Support ### How easy is it to onboard and train a team on Trumpia? Trumpia offers live online training, webinars, documentation, and videos to support team onboarding. Reviewers report that nontechnical users can learn basic messaging and navigation quickly, often with responsive support. Admins and teams using advanced features, reporting, or the updated interface may need more time, as some find parts of the platform unintuitive. Answer based on 23 reviews Getting Started and Support ### What customer support options does Trumpia offer, and how do users rate the experience? Trumpia offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users frequently describe support as responsive, knowledgeable, and helpful, with account representatives providing timely guidance during setup and troubleshooting. However, some users report difficulty reaching support, unresolved technical issues, or reduced responsiveness after onboarding. Answer based on 61 reviews SMS messaging ### How well does Trumpia work for SMS messaging? Trumpia supports targeted SMS messaging with bulk sends, personalization, scheduling, automation, and audience segmentation. Marketing teams and employers use it for promotions, reminders, and operational alerts, while some users report occasional delivery failures or account-credit delays. Mobile message creation options may feel limited for teams that need to work entirely from a phone. Answer based on 23 reviews ## Features AI summary Based on 3,882 SMS Marketing reviews Capterra reviewers point to the following as the top priorities when choosing SMS marketing software: - **SMS Messaging** (**59%** of reviewers rated this feature as critical) - **Campaign Scheduling** (**55%**) - **Mass Texting** (**55%**) Trumpia supports all three of the features buyers rate most highly: **SMS Messaging**, **Campaign Scheduling**, and **Mass Texting**. Together, these capabilities help businesses send timely messages at scale, plan outreach in advance, and manage high-volume text campaigns more efficiently, allowing teams to reach audiences consistently and keep communication organized. SMS Messaging 4.5 (24) 75.00% of 24 reviewers that rated this feature as important or highly important Send messages via SMS Campaign Scheduling 4.9 (7) 71.43% of 7 reviewers that rated this feature as important or highly important Set campaign schedules by selecting start, pause, and end dates Mass Texting 4.7 (32) 87.50% of 32 reviewers that rated this feature as important or highly important Send messages to multiple subscribers at the same time Contact Database 3.7 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Centralized database of stakeholders and their contact information such as names, address, phone number etc. Scheduled Messaging 4.8 (36) 66.67% of 36 reviewers that rated this feature as important or highly important Send individual or bulk text messages at predetermined times Communication Management 4.7 (28) 82.14% of 28 reviewers that rated this feature as important or highly important Manage and track all internal and external communication conducted via calls, email, text, or chat Trumpia 69 features ### All Features - 2-Way Messaging: Send and receive text messages to communicate with clients or prospects in real-time - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Audience Targeting: Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention - Audio/Video Messaging: Record and send audio and/or video files by online message or chat - Automated Responses: Automatic reply functionality for incoming messages - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Autoresponders: Create and automatically send premade copy in response to customer messages - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Campaign Planning: Plan and strategize marketing campaigns - Campaign Scheduling: Set campaign schedules by selecting start, pause, and end dates - Chat/Messaging: Communicate using direct chat or messages within the system - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Consent Management: Manage user consent requests and documents - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - Customer Segmentation: Process of dividing customers into groups based on common characteristics - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Drip Campaigns: Send automated marketing emails based on user actions over a predetermined period - Email Management: Manage, store and organize emails within the system or via third-party apps - Employee Directory: Access names, contact information, and roles of employees in a centralized repository - Employee Engagement: Tools to improve and measure employee satisfaction and involvement - Employee Onboarding: Process of familiarizing new employees with the company, their position, and responsibilities - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Event Triggered Actions: Predefined actions automatically performed on the occurance of specific events - Interaction Tracking: Track interaction history by documenting conversations for contacts - Keyword Tracking: Track and monitor a specific set of keywords - Landing Pages/Web Forms: Create landing pages or online forms designed to capture new leads and prospects - Link Shortening: Shorten long links into custom or branded links - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Mass Notifications: Send messages to multiple recipients at the same time - Mass Texting: Send messages to multiple subscribers at the same time - Message Personalization: Personalize text messages using templates and custom fields - MMS: Sending/receiving messages with multimedia content like images, audio, or video over a cellular network - Mobile Alerts: Notifications via mobile devices - Mobile Coupons: Electronic coupons delivered to a mobile device that can be exchanged for a discount - Mobile Keywords: Unique word that contains letters or numbers that identifies specific campaigns - Multi-Campaign: Manage multiple campaigns in one system - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Open Rate Tracking: Track the number of open emails, messages, and texts for any campaign - Polls/Voting: Enable custom polls/voting to facilitate decision-making or increase engagement - QR Codes: Matrix barcode that stores information - Quizzes: Brief assessments used to measure knowledge and skills - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Reputation Management: Monitor and manage customers' perceptions about a business, product, or service - Scheduled Messaging: Send individual or bulk text messages at predetermined times - Secure Data Storage: Securely stores data to prevent data loss or breaches - Shortcodes: Short phone numbers that used to opt-in to SMS campaigns - SMS Messaging: Send messages via SMS - Survey Builder: Create and manage surveys - Survey/Poll Management: Create and administer polls and surveys - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Templates: Sample files or documents that could be customized as needed or used as is - Text-to-Win: Messaging system designed for contests and sweepstakes - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.3 (120) 4.3 Based on 120 reviews ## Pricing Value for money 4.3 (111) Free Trial [View pricing plan details](https://www.capterra.com/p/131015/Trumpia-2-0/pricing/) Lite Plans $55.00 Usage Based,Per Month It includes: - 1,000 SMS Messages - Unlimited SMS Contacts - 18,000 Email Messages - 1,800 Email Contacts - 5 Keywords Core Plans $69.00 Usage Based,Per Month It includes: - 3,000 SMS Messages - Unlimited SMS Contacts - 30,000 Email Messages - 3,000 Email Contacts - Unlimited Keywords Advanced Plans $87.00 Usage Based,Per Month It includes: - 2,500 Contacts per Workflow - 1 Data Set - Unlimited Keywords - 5,000 Email Contacts - 50,000 Email Messages - Unlimited SMS Contacts - 5,000 SMS Messages Value for money 4.3 (111) 4.3 Based on 111 reviews ## Integrations [ Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Typeform](https://www.capterra.com/p/137289/Typeform/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (114) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (114) 4.6 Based on 114 reviews ## User reviews Overall rating 4.5 Based on 120 reviews Filter by rating Counts reflect reviews available in this feed. 5(82) 4(24) 3(9) 2(1) 1(4) Mentioned topic Recent reviews first, then most helpful RE Reviewer Associate Executive Director Used the software for: Less than 1 year ### "Outstanding Customer Service Makes the Difference" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 23, 2026 Our experience with Trumpia has been excellent. The platform is reliable, intuitive, and has become an essential part of how we communicate with our stakeholders. Beyond the technology itself, the responsiveness and professionalism of the support team have made a tremendous difference. Knowing we can count on immediate assistance whenever we need it gives us confidence in the platform. We would absolutely recommend Trumpia to organizations seeking a dependable mass-texting solution backed by exceptional customer service. Pros Trumpia has been incredibly easy to use, making it simple for our team to quickly communicate with staff, families, and the community. What truly sets them apart, though, is their customer support. Every request we've submitted has received an immediate response, and our Account Executive, Jed Yi, has consistently gone above and beyond to provide thoughtful, timely assistance. It's clear they value their customers' success. Cons The only challenge we've encountered is the limitation on the number of user logins, especially with the MFA requirement. As our organization has grown and more staff need access, managing logins has become a bit cumbersome. While this is a relatively minor issue compared to the platform's overall value, additional flexibility would be appreciated within our current plan. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Executive Director Used the software for: 1-3 years ### "Trumpia Product and Team are Stellar" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 16, 2026 Trumpia delivered above and beyond all expectations. We were so happy to do business with them and would encourage others who are considering to work with them to do so. You will certainly not regret it. Pros The product is stellar and far superior than any other on the market but what I loved the most was the care and support of the Trumpia team. They were incredibly kind and took various meetings with us as we learned the platform. Cons There's a little bit of a learning curve but the Trumpia team was always available to assist. I can't think of a single thing I didn't like about Trumpia. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer IT Manager Used the software for: Less than 1 year ### "Trumpia Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 10, 2026 Everything has been great so far. Jed and team have been very helpful. We will be renewing our contract. Pros Ease of use, not too much of a learning curve. Good support from the team. I would highly recommend this product. Cons No complaints at this time. Communication with the support team has been good. It was easy to use once you do the first few announcements. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Mgr. Used the software for: 3-5 years ### "BEST VENDOR PARTNER and ACCT MGR EVER! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 27, 2026 Excellent product! Of all the vendors we use throughout our organizations, our TRUMPIA relationship has the best Acct Management! Always responsive and solution oriented! Pros The product is incredibly easy to use. It brings great value for money and we always have Incredible Client Support! Cons Nothing against the product, just the limitations in the wording of our messaging related to legislation for privacy in healthcare Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Retail Operations Used the software for: 1-3 years ### "The best way to connect with your customer base" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 21, 2026 Overall our experience is extremely positive. The approach we take with Trumpia is straightforward: create a campaign, strategize and execute. The Trumpia team has clear guidelines that makes it easy for us to adhere to when creating a campaign. Our results speak for themselves and it is a great value for any company looking to create a stronger and more immediate link to they customer base. The platform is accessible and user-friendly, with no issues or bugs that we've experienced. Pros Trumpia has great sales tools and easy to use platform. The onboarding was seamless and the team is great at following up. Planning and sending our text campaigns is simple and effective. Cons As of yet we have not experienced any issue that would make us dislike the platform or the services that it provides to us. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer HR Generalist Used the software for: 3-5 years ### "Perfect solution for SMS announcements to employees." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 9, 2026 Our experience with Trumpia has been great. If in the future we decide the new payroll provider is not what we thought it would be, I would consider using Trumpia again. Pros Our company used Trumpia to send out text announcements to employees on any schedule changes or announcements. It was a great solution for us in order for all employees to important updates. Cons There is not much I can say that we disliked about Trumpia. We only cancelled our account because we swapped to a new payroll provider that had the ability to send SMS updates to employees. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer PBX Manager Used the software for: 3-5 years ### "Trumpia SMCHH" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 2, 2026 Overall, Trumpia provided what we needed at the time. The messaging was easy to facilitate. Adding and removing people was simple to follow. And if we needed to pull up past history information it was easy to find. Pros It was very easy to use. And the support team was very helpful. If we had an issue or questions, they were quick with helping us. Cons We do not have any cons for Trumpia that I can think. It was very easy to use and the help we received was always amazing. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Marketing Director Used the software for: 3-5 years ### "Efficient and Reliable SMS Solution" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 1, 2026 Overall, the platform is reliable and easy to use, with solid features, but reporting and insights could be stronger Pros The ease of campaign management, it's very easy to create, schedule/send, and their list management features make it easy to send to the right contacts. Cons The reporting could be more insightful and provide clearer, actionable data with better detail over. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Grain Buyer Used the software for: 3-5 years ### "Grain Department" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 27, 2026 Our overall experience has been very good with Trumpia. I would recommend and have done so, this system to others. Pros Trumpia has been a great tool for us in communicating with a vast group of vendors. We use the Trumpia platform for price changes in our grain markets. We seem to have very little issues. This system is very easy to use and seems to be the best value for our money spent. Cons We do seem to have a little trouble with some phone numbers not being able to receive the text message Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Assistant Transportation Manager Used the software for: 3-5 years ### "Easy-peasy Mass Messaging" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 16, 2026 Pros Trumpia greatly streamlines the process of sending text messages to our stakeholders. In just a few moments, I can compose the message, choose whom among the preset contact lists receives it, and send the message. Trumpia makes it easy to keep everybody up to date with important information. Cons There have been occasional downtimes over the years when we needed to use it, but lately everything has been running great. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/131015/Trumpia-2-0/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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