# Trumpia Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Trumpia Software - reviews, pricing plans, popular comparisons to other SMS Marketing products and more.

Source: https://www.capterra.com/p/131015/Trumpia-2-0

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# 

 Trumpia Software Review 2026: Features, Integrations, Pros & Cons

Last updated on February 27, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Trumpia

## What is Trumpia?

Trum·pia was founded in 2006 and has long been ranked #1 in SMS marketing by Forbes because of our ease-of-use, prompt support, and one-of-a-kind automation that scales your business. More than just easy or simple, Trum·pia is the smartest way to engage audiences, save time, and personalize customer journeys with targeting. Our unexpectedly low pricing includes everything and doesn't bury charges in the fine-print. With Trum·pia, you’re not just buying technology, you’re hiring our team to help you get the most out of texting and automation.

## What is Trumpia used for?

[SMS Marketing](https://www.capterra.com/sms-marketing-software/)[Employee Communication Tools](https://www.capterra.com/employee-communication-tools-software/)[SMS Survey](https://www.capterra.com/sms-survey-software/)

Top alternative

Featured

Overall rating

Based on 116 user reviews

Reviews sentiment

Positive

88%

Neutral

8%

Negative

4%

Starting price

$55

Usage Based, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Trumpia?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://trumpia.com/&name=Trumpia)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Trumpia

4.5 (116)

VS.

[4.9 (647)](https://www.capterra.com/p/10015149/Project-Broadcast/reviews/)

Starting Price

$55

Usage Based, Per Month

Starting Price

$21

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.2 (116)

Ease Of Use

4.5 (647)

Value For Money

4.3 (107)

Value For Money

4.7 (614)

Customer Service

4.6 (110)

Customer Service

4.8 (586)

## Trumpia alternatives

[4.8 (268)](https://www.capterra.com/p/155430/SlickText-com/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.7 (836)](https://www.capterra.com/p/153508/Omnisend/reviews/)

Starting price

$16.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.3 (2,919)](https://www.capterra.com/p/31898/Constant-Contact/reviews/)

Starting price

$12.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

86%

of reviewers

rated it above 4 stars

[4.7 (907)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/)

Starting price

$14.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/131015/Trumpia-2-0/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Scheduled Messaging

4.8 (34)

64.71% of 34 reviewers that rated this feature as important or highly important

Send individual or bulk text messages at predetermined times

Mass Texting

4.6 (29)

86.21% of 29 reviewers that rated this feature as important or highly important

Send messages to multiple subscribers at the same time

Communication Management

4.7 (25)

80.00% of 25 reviewers that rated this feature as important or highly important

Manage and track all internal and external communication conducted via calls, email, text, or chat

SMS Messaging

4.5 (22)

72.73% of 22 reviewers that rated this feature as important or highly important

Send messages via SMS

Message Personalization

4.7 (18)

83.33% of 18 reviewers that rated this feature as important or highly important

Personalize text messages using templates and custom fields

Mass Notifications

5.0 (17)

76.47% of 17 reviewers that rated this feature as important or highly important

Send messages to multiple recipients at the same time

Trumpia 69 features

Send and receive text messages to communicate with clients or prospects in real-time

Define levels of authorization for access to specific files or systems

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention

Record and send audio and/or video files by online message or chat

Automatic reply functionality for incoming messages

Automatically create schedules based on business needs or employee availability and qualifications

Create and automatically send premade copy in response to customer messages

Track and manage schedules and meetings via an integrated calendar

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Plan and strategize marketing campaigns

Set campaign schedules by selecting start, pause, and end dates

Communicate using direct chat or messages within the system

Manage and track all internal and external communication conducted via calls, email, text, or chat

Track and manage adherence to policies for any service, product, process, or supplier

Manage user consent requests and documents

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Manage, organize, and store contact information

Process of dividing customers into groups based on common characteristics

Add customized logos and colors to align with company branding

Customize data fields to support various needs and use cases

Customize contracts and forms to collect specific information

Pre-designed layouts that can be customized to match preferences and requirements

Send automated marketing emails based on user actions over a predetermined period

Manage, store and organize emails within the system or via third-party apps

Access names, contact information, and roles of employees in a centralized repository

Tools to improve and measure employee satisfaction and involvement

Process of familiarizing new employees with the company, their position, and responsibilities

Tracks metrics that provide insight into how a user interacts with any interface or product

Predefined actions automatically performed on the occurance of specific events

Track interaction history by documenting conversations for contacts

Track and monitor a specific set of keywords

Create landing pages or online forms designed to capture new leads and prospects

Shorten long links into custom or branded links

Automate workflows and trigger campaigns based on customer actions

Send messages to multiple recipients at the same time

Send messages to multiple subscribers at the same time

Personalize text messages using templates and custom fields

Sending/receiving messages with multimedia content like images, audio, or video over a cellular network

Notifications via mobile devices

Electronic coupons delivered to a mobile device that can be exchanged for a discount

Unique word that contains letters or numbers that identifies specific campaigns

Manage multiple campaigns in one system

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Track the number of open emails, messages, and texts for any campaign

Enable custom polls/voting to facilitate decision-making or increase engagement

Matrix barcode that stores information

Brief assessments used to measure knowledge and skills

Analyze and gain insights into data in real-time

Active reporting of data and metrics

Receive system updates as soon as any changes are made

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Monitor and manage customers' perceptions about a business, product, or service

Send individual or bulk text messages at predetermined times

Securely stores data to prevent data loss or breaches

Short phone numbers that used to opt-in to SMS campaigns

Send messages via SMS

Create and manage surveys

Create and administer polls and surveys

Gauge satisfaction and receive information for improvement and success

Create, save, and re-purpose templates for emails, forms, etc.

Sample files or documents that could be customized as needed or used as is

Messaging system designed for contests and sweepstakes

Set up connections to third-party platforms to improve business processes

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.3 (116)

4.3

Based on 116 reviews

## Pricing

Value for money

4.3 (107)

Free Trial

[View pricing plan details](https://www.capterra.com/p/131015/Trumpia-2-0/pricing/)

Lite Plans

$55.00

Usage Based,Per Month

It includes:

-   1,000 SMS Messages
-   Unlimited SMS Contacts
-   18,000 Email Messages
-   1,800 Email Contacts
-   5 Keywords

Core Plans

$69.00

Usage Based,Per Month

It includes:

-   3,000 SMS Messages
-   Unlimited SMS Contacts
-   30,000 Email Messages
-   3,000 Email Contacts
-   Unlimited Keywords

Advanced Plans

$87.00

Usage Based,Per Month

It includes:

-   5,000 SMS Messages
-   Unlimited SMS Contacts
-   50,000 Email Messages
-   5,000 Email Contacts
-   Unlimited Keywords
-   2,500 Contacts per Workflow
-   1 Data Set

Value for money

4.3 (107)

4.3

Based on 107 reviews

## Integrations

[

Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[

Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/)[

Shopify](https://www.capterra.com/p/83891/Shopify/)[

HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[

Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)[

Typeform](https://www.capterra.com/p/137289/Typeform/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.6 (110)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.6 (110)

4.6

Based on 110 reviews

## User reviews

Overall rating

4.5

Based on 116 reviews

Filter by rating

5(78)

4(24)

3(9)

2(1)

1(4)

Mentioned topic

Sorted by most recent

LS

Luis S.

Retail Operations

Furniture

### "The best way to connect with your customer base"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 20, 2026

Overall our experience is extremely positive. The approach we take with Trumpia is straightforward: create a campaign, strategize and execute. The Trumpia team has clear guidelines that makes it easy for us to adhere to when creating a campaign. Our results speak for themselves and it is a great value for any company looking to create a stronger and more immediate link to they customer base. The platform is accessible and user-friendly, with no issues or bugs that we've experienced.

Pros

Trumpia has great sales tools and easy to use platform. The onboarding was seamless and the team is great at following up. Planning and sending our text campaigns is simple and effective.

Cons

As of yet we have not experienced any issue that would make us dislike the platform or the services that it provides to us.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

BH

Bridget H.

HR Generalist

Warehousing

### "Perfect solution for SMS announcements to employees."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 6, 2026

Our experience with Trumpia has been great. If in the future we decide the new payroll provider is not what we thought it would be, I would consider using Trumpia again.

Pros

Our company used Trumpia to send out text announcements to employees on any schedule changes or announcements. It was a great solution for us in order for all employees to important updates.

Cons

There is not much I can say that we disliked about Trumpia. We only cancelled our account because we swapped to a new payroll provider that had the ability to send SMS updates to employees.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DR

Dylan R.

Marketing Director

Consumer Goods

### "Efficient and Reliable SMS Solution"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

March 31, 2026

Overall, the platform is reliable and easy to use, with solid features, but reporting and insights could be stronger

Pros

The ease of campaign management, it's very easy to create, schedule/send, and their list management features make it easy to send to the right contacts.

Cons

The reporting could be more insightful and provide clearer, actionable data with better detail over.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DT

Darlene T.

PBX Manager

Hospital & Health Care

### "Trumpia SMCHH"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 31, 2026

Overall, Trumpia provided what we needed at the time. The messaging was easy to facilitate. Adding and removing people was simple to follow. And if we needed to pull up past history information it was easy to find.

Pros

It was very easy to use. And the support team was very helpful. If we had an issue or questions, they were quick with helping us.

Cons

We do not have any cons for Trumpia that I can think. It was very easy to use and the help we received was always amazing.

Switched from

[Rave Alert](https://www.capterra.com/p/178407/Rave-Alert/)

Corporate Office wanted all our facilities to utilize the same product.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DD

David D.

Grain Buyer

Food Production

### "Grain Department"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 26, 2026

Our overall experience has been very good with Trumpia. I would recommend and have done so, this system to others.

Pros

Trumpia has been a great tool for us in communicating with a vast group of vendors. We use the Trumpia platform for price changes in our grain markets. We seem to have very little issues. This system is very easy to use and seems to be the best value for our money spent.

Cons

We do seem to have a little trouble with some phone numbers not being able to receive the text message

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

EO

Eric O.

Assistant Transportation Manager

Newspapers

### "Easy-peasy Mass Messaging"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

March 13, 2026

Pros

Trumpia greatly streamlines the process of sending text messages to our stakeholders. In just a few moments, I can compose the message, choose whom among the preset contact lists receives it, and send the message. Trumpia makes it easy to keep everybody up to date with important information.

Cons

There have been occasional downtimes over the years when we needed to use it, but lately everything has been running great.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KB

Katline B.

Resource Manager

Fishery

### "Great Product"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 11, 2026

Pros

We appreciate how easy the interface is to operate. It allows for quick text messaging needs to be sent out and easy team collaboration.

Cons

Trumpia provides what we need in a not-too-complex manner. There is nothing I do not like about the platform.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MS

Macey S.

Office Manager

Environmental Services

### "Great Service, Easy To Use! "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 4, 2026

I will forever be grateful for Trumpia, before Trumpia my office staff would manually text 600+ customers each month. Trumpia made our lives so much easier. The customer service is amazing, they are really great about sending emails to check in on you and see if you need any assistance.

Pros

Trumpia was easy to use and sent text messages to 1,000+ customers quickly. I also thought it was convenient that when customers would send in responses it would go directly to our inbox.

Cons

I do not have really anything negative to say about Trumpia. The system was easy to use by all of our office staff.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SR

Suzanne R.

Community Relations Manager

Construction

### "Trumpia is a great comms tool."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

December 12, 2025

Trumpia allows us to easily communicate changing conditions in real time across departments and crews in multiple locations.

Pros

Trumpia is easy for us to use . Our assigned representative is very responsive when I do have a question.

Cons

The templates feature is not very intuitive. It is easy to incorporate a template. It is not very intuitive to set one up.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

VS

Vincent S.

Owner Operator

Machinery

### "Excellent service for messaging"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 6, 2025

Tutorials are well done and easy to follow. Customer support staff is knowledgeable & professional. Transparency and ease of use of the site most certainly seems to be the highest priority of Trumpia.

Pros

Ease of contacting Support and the use of the site has been a pleasant experience. The team members I've spoken to have been congenial, knowledgeable, and professional.

Cons

I have not had any experience to date that would be considered as a "least liked". I have been given all the time needed to understand how to get set up with the messaging service and have never felt rushed through the conversation.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/131015/Trumpia-2-0/reviews/)

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Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)