Trumpia

Trumpia 2.0

1.5 / 5 3 reviews

Who Uses This Software?

Our intelligent SMS platform provides a complete internal, external, and marketing messaging platform for companies of all sizes from startups to large enterprises.


Average Ratings

3 Reviews
  • 1.5 / 5
    Overall
  • 1.5 / 5
    Ease of Use
  • 1.5 / 5
    Customer Service

Product Details

  • Free Demo
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Business Hours

Vendor Details

  • Trumpia
  • trumpia.com/
  • Founded 2008
  • United States

About Trumpia 2.0

All-in-one Marketing solution including mobile sms, email, chat, voice, and social media.


Trumpia 2.0 Features

  • Auto-Responders
  • Behavior Driven Rules
  • Bounce Tracking
  • CAN SPAM Compliance
  • Click-Through Tracking
  • Contact Database
  • Drip Campaigns
  • Event Triggered Email
  • Image Library
  • Mailing Frequency Limits
  • Mailing List Management
  • Multi-Variate Testing
  • Newsletter Management
  • Spam Check
  • Subscribe / Unsubscribe
  • Survey Management
  • Template Management
  • Unsubscribe Database
  • WYSIWYG Email Editor
  • Analytics / ROI Tracking
  • Campaign Segmentation
  • Channel Management
  • Contact Management
  • Content / Blogging Platform
  • Direct Mail Management
  • Email Drip Campaigns
  • Landing Pages / Web Forms
  • Lead Management
  • Lead Nurturing
  • Lead Scoring
  • Multivariate Testing
  • Referrals / Affiliates
  • Search Marketing
  • Social Marketing
  • Website Visitor Tracking
  • Analytics
  • Contact Management
  • Coupons
  • Keywords
  • Mass Texting
  • MMS
  • Polls / Voting
  • Scheduling
  • Shortcodes
  • Subscriber Management
  • Text-to-Win

Trumpia 2.0 Reviews

Stay Away from Trumpia

Oct 24, 2016
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Comments: We are a growing church that signed up with Trumpia in 2013. At first every thing was going great until 2014 when I was told they had a glitch in their system that locked our account for non payment yet kept taking $114 from our bank account from October 2014 till August 2015 without giving us access to the Trumpia account. I spoke severally with Bryan Reyes, a campaign manager with Trumpia who kept lying to me that my refund was approved and check was in the mail. Now I call him and he refuses to answer.
Below is excerpt of our conversations.

Hello Adeola,
I apologize for the delay. Our billing department is requesting a mailing address in order to send your refund check. Due to the amount of time that has gone by we are not able to refund back to your original card on file.
Thank you,

Bryan Reyes
Campaign Manager
www.trumpia.com
P: 415.361.5785
F: 888.300.3002 | E: bryan@mytrum.com

Hi Bryan,
This is getting distasteful, If Trumpia can treat customers like this. Two years or more now I have not being able to get my refund from you guys.
Please I need urgent action!!!!!

Adeola Mustafa

On Feb 17, 2016, at 4:59 PM, Bryan Reyes wrote:

Hi Pastor Adeola,
I confirmed that your refund was approved but never issued. I will find out what caused the delay and get back to you ASAP.
I apologize for the inconvenience and thank you for your patience in this matter.

Bryan Reyes
Campaign Manager
www.trumpia.com
P: 415.361.5785
F: 888.300.3002 | E: bryan@mytrum.com

From: Adeola Mustafa
Sent: Wednesday, February 17, 2016 10:23 AM
To: Bryan Reyes
Subject: Re: Trumpia billing issue

Bryan,
You guys have continued to deceive us about our refund. You said it was going to be sent but one month is passed and nothing.
Please we need this rectified ASAP.

Pastor Adeola Mustafa

On Jan 7, 2016, at 11:27 AM, Bryan Reyes wrote:

Hi Pastor Adeola,
Happy Holidays and hope all is well. I have confirmed that your refund was approved and will reach out to our billing department today to see if I can get an update.
Thank you,

Bryan Reyes
Campaign Manager
www.trumpia.com
P: 415.361.5785
F: 888.300.3002 | E: bryan@mytrum.com

Bryan,
I still haven┬┐t heard anything from you guys about the status of our refund. At this time we will have to seek legal redress because it seems you guys are not willing to refund our money.

Pastor Adeola

Suck harder than Octopus legs...

Sep 16, 2016
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Pros: They are very friendly before taking your money. Has API

Cons: The system is outdated, it's buggy, it's frustrating, support is pathetic most of the times.

Overall: Outdated, horrible and corporate-like nonsense. Once you gave them your money, they disappear. Bugs, poor UI / UX design and not responsive to request.

Recommendations to other buyers: Don't use it. 5 years ago, they one of the only ones around. Now, you have TONS of other options. Don't waste your time with this Windows 97 looking, acting software.

Need to repair effort

Aug 16, 2016
3/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
2 / 5
Customer Support
1 / 5
Value for Money
Likelihood to Recommend: 1.0/10 Not
Likely
Extremely
Likely

Pros: It gives the chance to share my views with y'all.

Cons: I ain't sure if this is the survey I really want to send. But pop get the intent.

Overall: I (we) *require* you to knock HRC out cold. Relying on HRC to blow her legs off may be overly presumptuous. You have untold skill that you gotta employ.

Recommendations to other buyers: Good luck!