# Page 4 | Trumpia Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 4 - Is Trumpia the right SMS Marketing solution for you? Explore 114 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/131015/Trumpia-2-0/reviews --- Trumpia 4.5 (114) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated February 27th, 2026 # Page 4 - Reviews of Trumpia ## Showing most helpful reviews Showing 76-100 of 114 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use CM Carlos M. Director of Design & Development Marketing and Advertising Used the software for: 1-2 years ### "Great Service! " March 1, 2018 5.0 The API integration is fabulous and the connection through Zapier. It has a lot of functionalities. Pros The functionality of the platform and the API integration is very extensive. We have been able to use their API for our custom platform to send messages and codes through our distribution lists. Cons It can be pricey. Trumpia isn't the cheapest platform but it is very robust. If you are sending from 5,000 to 10,000 text messages per month, Trumpia is a great option. Review Source NC Nate C. Operations Director Religious Institutions Used the software for: 1-2 years ### "Almost There" November 15, 2021 4.0 Pros 1\. The customer service was incredible. Our rep, \[SENSITIVE CONTENT\] always made sure we were taken care of. 2. The ability to have multiple keywords for different campaigns is very helpful. Cons The user interface needs work. There has been progress to the system, but they still have some work to do with the UI. Review Source KM Krystal M. COO Used the software for: 2+ years ### "Easy to use " March 8, 2018 5.0 Pros The layout and simplicity of the system. We can log on easily --clients are able to schedule messages in advanced. Review Source IM Itula M. Owner Used the software for: 1-2 years ### "Not great" March 1, 2018 2.0 Pros Text message advertising. Loyalty program tied to customer phone number. Mass text message to customers. Cons Inconvenient with loyalty program. Using separate iPad. Need to be integrated with pos system to make it easier to pull up customer info. Review Source MW Michelle W. Administrator Religious Institutions Used the software for: 2+ years ### "So far it has been wonderful, however, I feel there are many things we still do not utilize. " March 5, 2018 5.0 Text out to groups has been nice. I would like to have more text in sign ups. Pros I like the platform that it uses and how easy it is use use the text out option combined with FB posting. Makes it very simple to do it all at once. Cons No app that I can use to send/ transmit when I am traveling. I travel a lot and am not always at a computer to login at. I would love to see an app that can do all of the things I need to do on my iPhone or iPad. Review Source M Molly L&D Specialist Construction Used the software for: Less than 6 months ### "Disappointing Experience" October 25, 2018 1.0 We went with Trumpia because they seemed to be able to send out scheduled text messages to a large audience, however, this was far from true. We had a very negative experience with the company and do not recommend to others with similar needs. Pros It was marketed to send out scheduled text messages. Initially had support. Cons After we spent money on the system our support went down hill quickly. Our initial rep was not knowledgeable with the system and set up our campaign incorrectly. At this point we also learned they could not do what we wanted and were promised during the initial pitch. We then discovered many issues with our text campaign including texts not being sent to many of our recipients. The tracking was also very confusing to decipher. We then were transferred to another rep that was very unresponsive. We brought them many left over issues with the original rep, we were promised we would receive follow-up, and never received anything. We then discovered that our tracking was not even working correctly and all of our data was incorrect - we were given no solution. At this point we looked for a new vendor. Review Source SY Stephen Y. Operations Hospital & Health Care Used the software for: 2+ years ### "Very useful software and an easy convenient way to push our presentations to attendees" March 5, 2018 5.0 Ability to easily push our presentations to attendees making it a convenient format to present our material. Pros Easy of use with a minimal learning curve . Have used the software for several different conferences and small to large with great consistency Cons Has limits to how many Keywords can be used at one time. Once we reach the maximum number of keywords, we then have to delete past keywords to open up space. Review Source VR Verified Reviewer Communications Director Used the software for: 1-2 years ### "It was easy to get started, and the team at Trumpia provided great training." March 5, 2018 4.0 Better outreach to our most engaged members. Pros It's easy to use from any computer and has built in tracking so I can measure the impact of my messages. Cons The interface is a little clunky and counter intuitive in some places. It can be difficult to learn where everything is. Review Source RW Rick W. Executive Director Leisure, Travel & Tourism Used the software for: 2+ years ### "Trumpia lets us keep in touch with our vendors in real time." March 5, 2018 5.0 Pros Trumpia provides an easy way to text our outdoor street market vendor population in real time. This allows us to communicate load-in status and other situations that may come up in the course of an evening. Cons The text editor needs a little work. It behaves oddly and it can be frustrating when a text message needs to go out in a hurry. Review Source CS Cynthia S. Marketing Coordinator/Buyer Retail Used the software for: 2+ years ### "Trumpia is a big part of our business with minimum issues. If an issues arises it is handled quickly" March 6, 2018 4.0 One that is most important to me is reliability. Pros I like the ability to look at the analysis of each campaign. This gives us the ability to analyze our promotions and make adjustments to our marketing strategy. Cons When recipients have tried to opt out it sometimes does not work. Causing the recipient to call us to manually opt them out. Review Source DN Diane N. President Non-Profit Organization Management Used the software for: 2+ years ### "Would like more flexibility with who to send messages to." March 6, 2018 3.0 Pros somewhat easy to add new people to a list. text is best way to communicate with overabundance of emails. i like that recipients can text back messages. Cons would like to be able to pull people from one list to the other without adding and would like more space to write longer messages. Review Source TN Troy N. Owner Publishing Used the software for: 2+ years ### "Confusing" March 8, 2018 4.0 Very little Pros The ability to track opened emails. Then see how many times it is reopened. Also to see how many are unopened. Cons difficulty in attaching new list to a different email template. I work with different clinics and need to be able to use different templates with different list that correspond to the clinic. Review Source VR Verified Reviewer Director, Activation & Social Media Used the software for: Less than 6 months ### "Good so far. Pretty easy to get started." March 8, 2018 5.0 Pros Being able to go in and edit the campaigns quickly and easily. Not only can I go in and make quick edits, but the campaigns are quickly approved for use. Cons That you can't toggle a campaign on and off. This way if I have events that are weeks apart, then I can shut off the code and turn it back on, rather than deleting a campaign and starting over. Review Source MB Maria B. Operations Used the software for: 6-12 months ### "I don't have a good experience overall " March 8, 2018 4.0 Pros I like all the possible functionality. There are so many great qualities and opportunities with it Cons Trumpia is not user friendly at all and very very hard to understand and work on. I hate it and has not worked for us Review Source KJ Ken J. Pastor Used the software for: 2+ years ### "Very efficient software" March 1, 2018 4.0 Pros The software allows you to post on social media, text and email with one simple campaign. It eliminates the need to use multiple platforms. Cons There are glitches in the software. Sometimes you can't cut & paste text from the text box to the email. Review Source AR ANgela R. office manager / Marketing director Used the software for: 2+ years ### "Good" March 5, 2018 4.0 can reach multiple phone providers Pros online access, upload files and lists, schedule delivery of text in advance . access from anywhere Cons multiple lists dont get cross referenced, the scheduling fails and it does not tell you it has failed Review Source AN Adara N. Associate Public Relations and Communications Used the software for: 6-12 months ### "Great features and capability. " March 1, 2018 4.0 Pros Easy scheduling, great tools (drip campaign, keyword sign up), consistently good, no bugs/glitches when sending messages to user base. Cons Wish it had more options to integrate into website and newsletter (button to sign up), option to customize the sign up page with our colors or at least logo. Also don't like that images take three credits and we have had some issues with GIF delivery even though they are supposed to be supported. Would like more analytics offferings/visual displays. Review Source KS Katie S. Talent Scout Used the software for: 1-2 years ### "I have had a great experience with Trumpia" March 1, 2018 5.0 Pros I like how many people I can send a message out to. It saves a lot of time for me to send out a text blast rather than calling each individual Cons I do not like how many different things I have to go through in order to get a message sent out. It is very time consuming when sending out blasts. Review Source AS Abby S. Assistant Director Hospital & Health Care Used the software for: 1-2 years ### "Used for Text Blasts and Notifications " December 12, 2018 3.0 This is a great system for quickly sharing important information. Unfortunately, if someone hasn’t enrolled, the information is still not shared. Pros Super easy to sign up for, enroll with, and be a part of. Company used this agency wide for 1200+ employees. Cons Company used this for birthday wishes, which is great in theory. Not sure if it was a glitch on our end or the software, but after 22 wishes of birthday text blasting back to back, I unenrolled. Review Source KM Kim M. Director of Certification Services Used the software for: 1-2 years ### "This has been simple from the start. The staff at Trumpia make it very easy and are very supportive!" March 1, 2018 5.0 Pros The ability to create a list that captures the information I need to use the service that fits my needs. Cons The inability to see exactly who my messages failed to be delivered to and who has opted out from my subscribers Review Source HC Hannah C. Administrative Secretary Used the software for: 2+ years ### "I love using Trumpia to quickly notify people!" March 6, 2018 5.0 Pros I love that it can take less than 5 minutes to send a text message to over 300 people! Trumpia makes it easy to remind our student body about events. We also have this system in case of emergencies - we can quickly instruct our students. It's a great resource to have! Cons There doesn't seem to be a quick, easy way for contacts to get back into the system, once they've opted out. Review Source CB Courtney B. Director of Marketing Retail Used the software for: 1-2 years ### "A good SMS option" August 3, 2021 4.0 Pros Trumpia is easy to use and makes SMS blasts simple. Cons I do not like how I cannot easily edit the text message in the end screen and I do not like how the text message preview inaccurately shows the text on split lines. Review Source AB Alexandra B. Admin Real Estate Used the software for: Less than 6 months ### "Great Product for the price " March 1, 2018 5.0 I get a much higher response rate Pros I liked that I was able to use with product with the Salesforce Process builder and Work Flows. Sends out Text smoothly and easy to set up and use Cons Sometimes the Text from the other side to not come through correctly. They come out in gibberish but other then that its great Review Source KG Karla G. eCommerce/BDC & Marketing Director Automotive Used the software for: 6-12 months ### "Automotive retail - franchised dealerships" March 5, 2018 5.0 Pros The use of keywords is easy to set up and great during seasonal sales events. We were able to text-enable our local number within minutes! Cons Initially, it's hard to get your opt-in lists built up. I also wished that it integrated with our CRM so that messages would attach to our customers' records. Review Source SM Stephanie M. Director of Marketing Health, Wellness and Fitness Used the software for: Less than 6 months ### "Good product, customer experience lacking" March 2, 2018 3.0 None yet. Pros Number of options, seemingly easy interface. Support team exists, is available and they are quick to respond. Cons Customer support was quick to respond but not helpful in assisting with my issues. Felt like I was pushing them to resolve my issue as their response was simply "that's not what should happen" even though I shared my screen to show what was actually happening. At that point I had been on the phone with them for 45 minutes and still hadn't made any progress. The rep offered to send me to technical support but I had to get to another meeting and was out of time. Still frustrated and haven't been able to implement.a Review Source Talk to a Capterra advisor for free and get results within 15 minutes.