# Page 5 | Trumpia Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 5 - Is Trumpia the right SMS Marketing solution for you? Explore 114 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/131015/Trumpia-2-0/reviews --- Trumpia 4.5 (114) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated February 27th, 2026 # Page 5 - Reviews of Trumpia ## Showing most helpful reviews Showing 101-114 of 114 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use AV Adam V. Youth Pastor Used the software for: 6-12 months ### "Very positive " March 9, 2018 5.0 Pros I enjoy that the software keeps all of my phone signups in one place and that I can immediately reach my audience. It is easy to use. Cons The only problem I have had with this software is that the price is a bit too high for our program. Review Source JB Jeni B. Promoter Music Used the software for: Less than 6 months ### "For a non-tech person, this platform was really user friendly & does what we needed!" March 5, 2018 5.0 I have already recommended this program to other promoters. The benefits are capturing fans at the time of a show so they don't have to remember to go to a website or itunes to buy music. This way we can stay in touch with them when Pros Trumpia is providing us with exactly what I was looking for. We wanted the ability to capture audience member's contact info at the time of a music show when the love emotion was peaked. This is working fabulously! Cons I wish I didn't have to buy such a big & expensive package (10 key words). Hopefully I'll need all 10 but for the first 9 months, 5 would have been good with a reduced price. Review Source FB Frith B. Manager, Facilities Used the software for: 1-2 years ### "We use Trumpia very minimally, for emergency broadcasts only." March 8, 2018 5.0 Ease of contacting our team in an emergency, and the option to have them respond back to our texts. Pros Once you understand the back-end, it's easy to use. Knowing that the Terms of Service protect our employees from spam. Cons It's confusing accessing lists and databases, knowing the difference between the two, and how to move people from one location to another, which level of the app you need to be in to remove someone. Review Source PW Pamela W. Director of Marketing, UTATickets Used the software for: 1-2 years ### "Worked with Trumpia to promote events through emails and texts." March 8, 2018 4.0 Pros The texting service worked very well. I liked that I could use graphics and photos. It helped me contact a wide variety of people. And, the customer support team was helpful when I had a problem. Cons My department had a few problems with the emails, they wouldn't go through to my list. Also, often the system was down when I needed to use the service. Review Source LC Lydia C. Marketing & Administrative Associate Used the software for: 1-2 years ### "A great tool to target mobile users." March 6, 2018 5.0 Pros \- Efficient and helpful Customer Service department - Easy to track contacts from opt-in'd by different keywords - 1-on-1 texting available - Message templates Cons \- Platform might be little bit complicated for starters, but Trumpia provided tutorials to assist. - Text character limits Review Source AH Alex H. Youth Pastor Religious Institutions Used the software for: 1-2 years ### "It's a great site that we love to use." March 5, 2018 5.0 It's great for communication. In student ministry we need to be able to get the word out quickly and accurately and this site helps us be able to do that. Pros It's easy to use. it's very funcional. it serves the purpose of our ministry. We love how easily we're able to get the word out about upcoming events. Review Source JS John S. Used the software for: ### "Suck harder than Octopus legs... " September 16, 2016 1.0 Outdated, horrible and corporate-like nonsense. Once you gave them your money, they disappear. Bugs, poor UI / UX design and not responsive to request. Pros They are very friendly before taking your money. Has API Cons The system is outdated, it's buggy, it's frustrating, support is pathetic most of the times. Review Source DM Dominique M. Owner Used the software for: 1-2 years ### "Great customer service and customer response" March 2, 2018 5.0 Pros Competitive pricing. Customer service is always very helpful and patient. Easy to sign up and unsubscribe. Cons Website is a little hard to navigate and a bit overwhelming. Some messages fail to send. Would like more characters to the text for the same price. Review Source mJ maddy J. account managemer Used the software for: Less than 6 months ### "Easy to use once learned, quick customer response" March 5, 2018 4.0 Pros Easy to send out texts quickly. Love being able to send out spur of the moment or ahead of time. Love the ability to send out pictures, videos, segment groups, get rid of numbers, add in numbers quickly. Customer service has been great! Cons Training wasn't very helpful, it took multiple phone calls with customer service, my account manager to fully grasp how to send it out. Review Source DD Destiney D. General manager Food & Beverages Used the software for: Less than 6 months ### "Its been Great!!!!!!" March 1, 2018 5.0 Ever since we have started using this program we have been able to reach out to our customers on more of a personal leave. We have been able to offer deals for our loyal customers. Pros Its very easy to use and is exactly what my company needed to get in touch with our customers. We have had a lot of success with using this program. I am very happy with the customer service that you offer. Review Source JC Jim C. Compliance Manager Used the software for: Less than 6 months ### "So far so good" March 8, 2018 5.0 Pros The flexibility and affordablity of the software was my first draw. Once working with it, I have found that they have a good customer support team that has assisted me every step of the way. Cons The initial setup is a large task but that was to be expected. I believe once everything is in place the upkeep should be less cumbersome. Review Source EY Erwin Y. Media Director Used the software for: Less than 6 months ### "Used Trumpia to collect and display messages on a big projector screen." March 6, 2018 3.0 Pros The fact that we could display in real time the responses we were receiving via text to a projector. Cons The lack of support for better display options. We would've liked to customize the live responses with a better interface. We were limited to just black and white screen, very little customization allowed. Review Source RS Robert S. n/a Non-Profit Organization Management Used the software for: Less than 6 months ### "Need to repair effort " August 16, 2016 3.0 I (we) \*require\* you to knock HRC out cold. Relying on HRC to blow her legs off may be overly presumptuous. You have untold skill that you gotta employ. Pros It gives the chance to share my views with y'all. Cons I ain't sure if this is the survey I really want to send. But pop get the intent. Review Source AC Andrew C. Association Executive Used the software for: Less than 6 months ### "wasn't able to reach all the target audience effectively and efficiently" March 1, 2018 4.0 Pros I like most about Trumpia is that I can send quick messages to specific people and not have to go through the distribution lists. Cons I like least about Trumpia is the character limit. I've had to shorten many words and even cut them out and it would limit what we're trying to get across. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.