--- title: "CrowdTwist Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about CrowdTwist Software - reviews, pricing plans, popular comparisons to other Customer Loyalty products and more." source_url: "https://www.capterra.com/p/131016/CrowdTwist/" page_type: "product" language: "en" --- # CrowdTwist Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) CrowdTwist ## What is CrowdTwist? CrowdTwist is an industry-leading provider of comprehensive and patented multichannel loyalty and engagement solutions that drive incremental spend, leading to better customer data, stronger insight, and more personalized experiences. We are revolutionizing loyalty, helping top brands including Pepsi, 24 Hour Fitness, and Zumiez develop a deeper understanding of customers. ## What is CrowdTwist used for? [Customer Engagement](https://www.capterra.com/customer-engagement-software/)[Customer Loyalty](https://www.capterra.com/customer-loyalty-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for CrowdTwist?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.oracle.com/&name=CrowdTwist) ## CrowdTwist Overview Updated August 2026 AI summary CrowdTwist is a cloud-based solution for midsize and enterprise organizations looking to manage customer loyalty and engagement programs. It combines loyalty and rewards management, campaign tools, CRM, segmentation, gamification, and analytics, while supporting integrations with major marketing and CRM platforms. Teams can track customer activity, manage memberships, and tailor engagement through a central, web-based interface. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### CrowdTwist 0.0 VS. [4.9 (3,810)](https://www.capterra.com/p/186209/Guusto/reviews/) Starting Price Contact vendor Starting Price $4.8 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.9 (3,810) Value For Money 0.0 (0) Value For Money 4.9 (3,433) Customer Service 0.0 (0) Customer Service 4.9 (3,493) ## CrowdTwist alternatives [4.9 (256)](https://www.capterra.com/p/149363/Kangaroo-Rewards/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.8 (529)](https://www.capterra.com/p/197141/Tremendous-Rewards/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [RepeatMD](https://www.capterra.com/p/10009042/RepeatMD/) [4.4 (191)](https://www.capterra.com/p/10009042/RepeatMD/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10009042/RepeatMD/) [Tango](https://www.capterra.com/p/146809/E-Gift-Card-Rewards-and-Incentives/) [4.8 (531)](https://www.capterra.com/p/146809/E-Gift-Card-Rewards-and-Incentives/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/146809/E-Gift-Card-Rewards-and-Incentives/) [View all alternatives](https://www.capterra.com/p/131016/CrowdTwist/alternatives/) ## FAQs about CrowdTwist Overview ### What company size and specific industries is CrowdTwist built for? CrowdTwist is designed for midsize to large firms that need loyalty management, customer engagement, data analytics, and social media integration. It is suited for organizations seeking to manage customer programs and analyze engagement data, rather than for small businesses. Features and Usability ### What are the key features of CrowdTwist? CrowdTwist offers loyalty program and rewards management tools, plus gamification for customer engagement. It includes customer profiles, segmentation, and CRM for audience management, along with campaign management, email marketing, and surveys & feedback. Reporting/analytics, activity tracking, and third-party integrations support measurement and connected workflows. Integrations ### Which third-party tools and platforms does CrowdTwist integrate with? CrowdTwist integrates with 10 third-party tools and platforms, including Bazaarvoice, Bronto Marketing Platform, Dotdigital, Instagram, Meta for Business, Oracle Service, Salesforce Sales Cloud, Talkable, Tealium Customer Data Hub, and Twitter/X. These catalog integrations cover marketing, social, CRM, customer service, and customer data management. Getting Started and Support ### What training and onboarding options does CrowdTwist offer? CrowdTwist provides documentation for teams getting started. Documentation gives written reference material for setup steps, feature guidance, and ongoing support during implementation and use. Getting Started and Support ### What customer support options does CrowdTwist offer? CrowdTwist provides email/help desk and phone support. With no reviewer feedback available for support topics, user experience details such as response times, helpfulness, or common issues cannot be confirmed from the catalog data. ## Features AI summary Based on 1,802 Customer Loyalty reviews Capterra data shows that buyers of customer loyalty software rank the following features as their top priorities: - **Loyalty Program** (**43%** of reviewers rated this feature as critical) - **Rewards Management** (**39%**) - **Third-Party Integrations** (**50%**) CrowdTwist supports all three of the features reviewers value most: **Loyalty Program**, **Rewards Management**, and **Third-Party Integrations**. Together, these capabilities help businesses build and run loyalty initiatives, manage rewards more effectively, and connect customer data with other systems, allowing teams to create more consistent loyalty experiences and strengthen customer retention. Activity Tracking Track and document all activities across devices, networks, and other systems API Application programming interface that allows for integration with other systems/databases Campaign Management Create a collection of marketing actions to complete specific goals and plan and analyze campaign results CRM Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Customer Activity Tracking A report showing what actions customers perform Customer Experience Management Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. CrowdTwist 19 features ### All Features - Activity Tracking: Track and document all activities across devices, networks, and other systems - API: Application programming interface that allows for integration with other systems/databases - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Activity Tracking: A report showing what actions customers perform - Customer Experience Management: Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. - Customer Profiles: Record customer information, purchase history, and other notes - Customer Segmentation: Process of dividing customers into groups based on common characteristics - Email Marketing: Create and send email blasts/campaigns - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Gamification: Games or game-like elements to track progress and reward accomplishments - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Member Portal: Online gateway through which members can access/update personal information - Membership Management: Database of members to track personal information of individuals and families - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Rewards Management: Strategize and implement rewards for returning customers, employees and other members - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Third-Party Integrations: Set up connections to third-party platforms to improve business processes --- Get Advice We can help you find the software with the features you need. ## Pricing ### Starting price Free trial not available ## Integrations [ Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[ Instagram](https://www.capterra.com/p/210721/Instagram/)[ Meta for Business](https://www.capterra.com/p/213257/Facebook/)[ Twitter/X](https://www.capterra.com/p/214056/Twitter/)[ Dotdigital](https://www.capterra.com/p/151213/dotmailer/)[ Talkable](https://www.capterra.com/p/152418/Talkable/)[ Bazaarvoice](https://www.capterra.com/p/128657/Bazaarvoice-Connections/)[ Oracle Service](https://www.capterra.com/p/227033/Oracle-Service/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.