Refine Solutions

WESS

4.5 / 5 3 reviews

Who Uses This Software?

Businesses with plan to expand locally and overseas, and/or businesses with existing 2 or more outlets, with its main outlet/ office in Asia.


Average Ratings

3 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Live Online
  • Support
    Online
    24/7 (Live Rep)

Vendor Details

  • Refine Solutions
  • www.wessconnect.com
  • Founded 2008
  • Singapore

About WESS

WESS offer a Beauty Software, Spa Software and Salon Software to any beauty salon businesses located in Singapore & Asia. When we say easy, we mean it's possible for you to use it within minutes of learning, even if you are not good with computers or software to start with. From Appointment to Point-Of-Sales to Inventory, from Customer Package & Credit to Employee Schedule & Commission; WESS helps you gain insights to your business that you have never thought possible. Contact us today!


WESS Features

  • Appointment Management
  • Booth Rental
  • Client Management
  • Employee Management
  • Gift Card Management
  • Inventory Management
  • Loyalty Program
  • Multi-Location
  • Payroll & Commissions
  • Point of Sale (POS)
  • Recurring Appointments
  • Tanning Management
  • Appointment Management
  • Client Management
  • Employee Management
  • Inventory Management
  • Loyalty Program
  • Membership Management
  • Online Booking
  • Payroll & Commission
  • Point of Sale (POS)

WESS Reviews Recently Reviewed!

This product has been extremely helpful. It's like having a front desk person in the computer.

Oct 17, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: - Fast Employee Commission Calculation
-Easy Appointment Scheduling
-Improved customer satisfaction
-Saved time

Cons: Customer Service is a bit slower when out of office hour, but they do respond, hope can be improved in the future

WESS has really put together something special and my salon is growing because of it.

Sep 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Everything I wanted was here, no other system does what this can. As a business owner, I love the convenience of this booking system, but it is so much more than that. I use all of the features, the marketing emails, inventory management. This company has really put together something special and my salon is growing because of it.

Favourite Features:
Employee Commission, Payroll, SMS & Email Marketing, Appointment Scheduling, Cloud-based Accessibility, Customer Relationship Tools, Inventory Management

How WESS help my business?
Improved customer satisfaction, Increased number of clients, Saved time & Revenue growth.

Cons: At first, it feels hard to learn a new system, but it is not a big problem, as WESS team always provide a good support.

Anywhere, anytime we are able to manage and plan our next Financial Budget through WESS Reports

Aug 29, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: We at Healthy Hair Care Clinique love the 24 hours online booking, it helps reduce cost in man power and give flexibility for our customer. Now, our staff does not need to find customer's card as the system have it all and it also helps to get more personal information from our customer.WESS Report also helped us to manage and plan our next financial budget effortlessly. Fast and quick response from Refine Solution support team never disappoints us, well done and keep it up!