# WESS Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about WESS Software - reviews, pricing plans, popular comparisons to other Salon products and more. Source: https://www.capterra.com/p/131048/WESS --- # WESS Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) WESS ## What is WESS? WESS offer a Beauty Software, Spa Software and Salon Software to any beauty salon businesses located in Singapore & Asia. When we say easy, we mean it's possible for you to use it within minutes of learning, even if you are not good with computers or software to start with. From Appointment to Point-Of-Sales to Inventory, from Customer Package & Credit to Employee Schedule & Commission; WESS helps you gain insights to your business that you have never thought possible. Contact us today! ## What is WESS used for? [Salon](https://www.capterra.com/salon-software/)[Spa](https://www.capterra.com/spa-software/) Top alternative Featured Overall rating Based on 12 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price SGD80 Per User, Per Year Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for WESS?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.wessconnect.com&name=WESS) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### WESS 4.7 (12) VS. [4.4 (406)](https://www.capterra.com/p/9167/DaySmart-Salon/reviews/) Starting Price SGD80 Per User, Per Year Starting Price $69 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (12) Ease Of Use 4.4 (83) Value For Money 4.7 (10) Value For Money 4.2 (81) Customer Service 4.3 (11) Customer Service 4.3 (81) ## WESS alternatives Highest Rated [4.9 (306)](https://www.capterra.com/p/187593/Mangomint/reviews/) Starting price $165.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.7 (3,627)](https://www.capterra.com/p/153752/Vagaro/reviews/) Starting price $23.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.8 (348)](https://www.capterra.com/p/174830/GlossGenius/reviews/) Starting price $28.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.8 (1,135)](https://www.capterra.com/p/268055/Goldie/reviews/) Starting price $19.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/131048/WESS/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. For Salons and Spas 5.0 (5) 20.00% of 5 reviewers that rated this feature as important or highly important Specific for use in spas and salons Point of Sale (POS) 4.6 (5) 20.00% of 5 reviewers that rated this feature as important or highly important Accept and process customer payments for products or services using hardware and software Appointment Scheduling 5.0 (4) 0.00% of 4 reviewers that rated this feature as important or highly important Schedule appointments via a calendar Client Database 4.5 (4) 25.00% of 4 reviewers that rated this feature as important or highly important Electronic storage of stakeholder contact information Inventory Management 4.7 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Track and manage inventory levels to maintain proper supply Online Booking 5.0 (3) 0.00% of 3 reviewers that rated this feature as important or highly important Book meetings and appointments through a website or digital platform WESS 32 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Manage various aspects of appointments including booking, rescheduling, canceling Schedule appointments via a calendar Scan barcodes to ensure accurate pricing and label tracking Electronic storage of stakeholder contact information Manage contact details and communication with clients Tracking, calculating, and paying commissions and earnings to employees Automated reminders and confirmations for booked appointments and events via text or email A collection of customer information such as contact details, demographics, previous interactions, etc. Access previous interactions or concerns to maintain customer relationships Tool to send questionnaires to customers to gauge feedback Add customized logos and colors to align with company branding Pre-designed layouts that can be customized to match preferences and requirements Track products that are for sale at a reduced price or part of coupon promotions Assemble applications and processes by dragging over and arranging pre-built components Electronically collect payments for goods or services Create and send email blasts/campaigns Track employee schedules, availability, and performance across projects and tasks Specific for use in spas and salons Track and manage inventory levels to maintain proper supply Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases Manage and support multiple locations Book meetings and appointments through a website or digital platform Track and process employee payroll (salaries, wages, etc.) and commissions on sales Manage employee salary processes, data, taxes, and records administration efficiently Accept and process customer payments for products or services using hardware and software Design, communicate, and distribute incentives to perform a specific action Active reporting of data and metrics Schedule repeating appointments based on a duration of time Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Send promotional campaigns or transactional messages via text messages Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period Get Advice We can help you find the software with the features you need. Features 4.6 (12) 4.6 Based on 12 reviews ## Pricing Value for money 4.7 (10) Free Trial Basic SGD80.00 Per User,Per Year Value for money 4.7 (10) 4.7 Based on 10 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.3 (11) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (11) 4.3 Based on 11 reviews ## User reviews Overall rating 4.7 Based on 12 reviews Filter by rating 5(8) 4(4) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent HT Hailie T. Marketing Exec Cosmetics ### "A Fantastic Experience with WESS, Kudos to \[sensitive content hidden\]! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 28, 2023 Pros I recently had the pleasure of engaging with WESS, a top-notch beauty salon software company, and I must say it has been a truly fantastic experience! WESS's software has added immense value to our salon operations, making managing our business a breeze. I'd like to extend my gratitude to \[sensitive content hidden\], whose exceptional support and expertise made this journey even more delightful.WESS's software is super easy to navigate, making it simple for our staff to get used to it quickly. The design is intuitive, ensuring even employees with minimal tech skills can efficiently use the software, streamlining our day-to-day salon operations. WESS offers a wide range of features tailored specifically to the beauty salon industry, from appointment scheduling to customer management, inventory tracking, and sales analytics. It saves us valuable time and effort.\[sensitive content hidden\] from WESS provided us with excellent customer support throughout the entire onboarding process and beyond. They were patient, attentive, and always available to address any queries or concerns we had. Their personalized approach truly sets WESS apart from other software providers. Highly recommended lah! Cons It would be beneficial if WESS could offer more flexible pricing options to accommodate businesses with different budgets. WESS's software is fantastic when accessed through ipad, desktops or laptops, but I would love to see more seamless integration with a mobile app. Having a mobile app would enable us to manage our salon on-the-go and stay connected, enhancing our overall efficiency Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor August 2, 2023 Dear Hailie, Thank you for the excellent review! We appreciate you taking the time to share your experience with us. We look forward to serving you better in the future! Kind Regards, WESS Team AU Anonymous User Software Engineer Computer Software ### "User interface is very good" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 13, 2023 Pros I like the user interface, it is very much easy to use and less complicated. I can see every single in a very easy manner and its process of showing data in chart form is very pleasing. Cons Almost like all parts of the user interface but I think the icons of each section could be better I mean its needs to modify a little bit so it can look premium product to the consumer. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor August 2, 2023 Dear User, Thank you for the excellent review! We appreciate you taking the time to share your experience with us. We look forward to serving you better in the future! Kind Regards, WESS Team KB Kendra B. Founder Cosmetics ### "Amazing" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 November 9, 2022 I have seen a lot of salon websites, but none of them is like wess. I would love to have a salon website that is easy to manage and easy to use. wess is that website. i can have my online booking, appt scheduling, inventory management, invoicing, and more all in one place. ı can also use a scheduling app to set up my bookings for the day. Pros I have been using this app for quite some time now. the interface is very easy to use. ı can easily create and manage my appointments. i can send appointment reminders to clients via text message. ı can also easily see my client's available appointment slots and book an appointment. ı can also easily manage my inventory and take orders. ı can also easily keep my clients updated with the status of my services. ı can also easily pay my invoices from this app. Cons i didn't have any bad experience about wess. Switched from [Mangomint](https://www.capterra.com/p/187593/Mangomint/) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor November 11, 2022 Dear Kendra, Thank you for the excellent review! We appreciate you taking the time to share your experience with us. We look forward to serving you better in the future! Kind Regards, WESS Team EA Erdem A. Game Programmer Computer Games ### "Very successful and determined helper in management." 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 November 3, 2022 Pros WESS is a web-based solution for employee and business management. It is a robust and feature rich system that eliminates the need for paper-based systems and enables employees to access data and documents from anywhere, at any time. WESS is a powerful tool for your business. Cons Thanks to wess for the successful solution partnership, my experience was generally positive and I was satisfied, simple improvements can be made for the interface, but there are no serious problems. Switched from [DaySmart Salon](https://www.capterra.com/p/9167/DaySmart-Salon/) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor November 11, 2022 Dear Erdem, Thank you for the excellent review! We appreciate you taking the time to share your experience with us. We look forward to serving you better in the future! Kind Regards, WESS Team TK Tan K. DIRECTOR Consumer Services ### "Point of Sale (POS)" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 October 17, 2022 Pros I like the Point of Sale (POS), it will do the settlement at night itself, anywhere also can see it your handphone or computer, everything is ok Cons Nothing must I don't like except I don't like is the system sometimes not stable Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor November 11, 2022 Dear Tan, Thank you for the excellent review! We appreciate you taking the time to share your experience with us. We look forward to serving you better in the future! Kind Regards, WESS Team JL Jay L. Manager Consumer Services ### "Ideal Booking and Payment for small business" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 October 5, 2022 Pros Ease of use and the comprehensive aspects that WESS covered such as POS , appointment booking and employee performance report Cons So far it’s been a great experience using it Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor November 11, 2022 Dear Jay, Thank you for the excellent review! We appreciate you taking the time to share your experience with us. We look forward to serving you better in the future! Kind Regards, WESS Team PG Pooja G. Manager Wholesale ### "It's easy to use and very comfortable to use and accurate accounts" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 5/10 September 28, 2022 So far good experience Pros Accurate accounts easy to used. Comfortable to used Cons Comfortable yo used easy to used. I am using basic features only Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor November 11, 2022 Dear Pooja, Thank you for the excellent review! We appreciate you taking the time to share your experience with us. We look forward to serving you better in the future! Kind Regards, WESS Team TT Thomas T. Manager Consumer Services ### "Review on WESS" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 September 28, 2022 CRM can save a lot of time retrieving information. Last time depend on manual records, very messy and cannot generate reports Pros Customer information can easily accesible 24/7/365 from any computer , anywhere with wifi. Can generate many reports regarding sales, products, packages for reference and decision making Cons We wish WESS can bring back telephone support. Whatsapp support take a long time typing and diificult to explain the problems. A quick 5 minutes call you can help settle this issue imediately instead of a few hours text exchange and still not solve the problem. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor November 11, 2022 Dear Thomas, Thank you for the excellent review! We appreciate you taking the time to share your experience with us. We take note of your comment and we will ensure to improve our support services. We always value our customer feedback & we look forward to serving you better in the future! Kind Regards, WESS Team ZL Zoe L. Director Health, Wellness and Fitness ### "Great software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 16, 2022 WESS support is great and they are always readily available to help with our queries. Pros Simple to use, comes with ample reports. Cons online booking system experience could be improved. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor September 27, 2022 Dear Zoe, Thank you for the excellent review! We appreciate you taking the time to share your experience with us. We look forward to serving you better in the future! Kind Regards, WESS Team JK June K. Founder ### "This product has been extremely helpful. It's like having a front desk person in the computer." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 0/10 October 17, 2017 Pros \- Fast Employee Commission Calculation -Easy Appointment Scheduling -Improved customer satisfaction -Saved time Cons Customer Service is a bit slower when out of office hour, but they do respond, hope can be improved in the future Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor September 27, 2022 Dear June, Thank you for the excellent review! We appreciate you taking the time to share your experience with us. We look forward to serving you better in the future! Kind Regards, WESS Team [View all Reviews](https://www.capterra.com/p/131048/WESS/reviews/) Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)