# ZENOTI Pricing 2026 | Capterra

> Learn more about ZENOTI pricing plans including starting price, free versions and trials.

Source: https://www.capterra.com/p/131057/ZENOTI/pricing

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# Pricing for ZENOTI

[4.4 (1251)](https://www.capterra.com/p/131057/ZENOTI/reviews/)

Write a Review!

## [ZENOTI](https://www.capterra.com/p/131057/ZENOTI/) has **1** pricing plan

-   No free trial
-   No free version

**Credit Card Required:** No

**Discount:** Information not available

### Basic

$300

**Payment Frequency:** Per Month

Basic plan includes:

Not available

## Popular alternatives to [ZENOTI](https://www.capterra.com/p/131057/ZENOTI/)

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## What do others say about [ZENOTI](https://www.capterra.com/p/131057/ZENOTI/) pricing?

Pricing RatingN/A

Value For Money[4.3(1251)](https://www.capterra.com/p/131057/ZENOTI/reviews/)

Pros

Cons

[Read All 1251 Reviews](https://www.capterra.com/p/131057/ZENOTI/reviews/)

Read Full Reviews Below

Rachel S.

CEO

Medical Practice, 1-10 employees

Used the software for: 6-12 months

**

Overall Rating

1.0

**

Ease of Use

1.0

Customer Service

1.0

Features

1.0

Value for Money

1.0

Reviewer Source

Source: Capterra

March 13, 2026

"Expensive Platform With Constant Issues and Horrible Support"

**Overall:** The system never functioned properly and is extremely difficult to use. It is not intuitive at all, and even simple things like finding reports or pulling your own files are overly complicated. It never felt like a true all-in-one system because so many things didn’t work correctly. Onboarding took about four months for no real reason, when most other systems can be set up in a couple of weeks. Because it dragged on so long, I actually had to pay my staff extra just to deal with the onboarding process. Customer service is also extremely slow. Even though they advertise 24/7 support, you often have to wait days or weeks to get someone from the “right department.” Since most of the team is overseas, you can only meet during limited hours and the language barrier makes communication harder, so we often had to repeat the same issues multiple times. When problems happen, they take forever to fix. At one point our payment system was down for two weeks before it was resolved, which is unacceptable for a business that depends on processing payments daily. They also make it very difficult to access your own data. Because the system is so complicated to navigate, they try to charge thousands of dollars to export your own files instead of making it easy for you to retrieve them yourself. Overall we wasted a lot of time and money on a system that never worked correctly. After doing better research and working with other platforms, it’s clear there are many other companies that are much easier to use and far more efficient. On top of everything else, Zenoti is about four times more expensive than most other spa software and comes with a lot of hidden fees, which makes the experience even more frustrating.

**Pros:** The sales pitch to get you sign on was thoughtfully done. They know exactly what to say to get you to sign.

**Cons:** System is not user-friendly and very difficult to navigate Many features do not work properly or take a long time to fix Onboarding took about four months with constant meetings and little progress Customer support is extremely slow and issues can take days or weeks to resolve “24/7 support” is misleading because you can only meet during limited hours due to most of the team being overseas Language barrier makes communication and troubleshooting harder Payment system outages took far too long to fix (our payments were down for two weeks) Pulling reports or accessing your own files is overly complicated They try to charge large fees to export your own data System never truly functioned as a reliable all-in-one platform Very expensive compared to other spa software (about four times the cost) Many additional or hidden fees that add up quickly

**Alternatives Considered:** [Mangomint](https://www.capterra.com/p/187593/Mangomint/)

**Reasons for Choosing ZENOTI:** They sold it as an all in one system. It does not work thought.

**Switched From:** [Vagaro](https://www.capterra.com/p/153752/Vagaro/)

**Reasons for Switching to ZENOTI:** For the ALL in one system. To have phones, lead nurture and CRM all in one.

Rachel S.

CEO

Medical Practice, 1-10 employees

Used the software for: 6-12 months

**

Overall Rating

1.0

**

Ease of Use

1.0

Customer Service

1.0

Features

1.0

Value for Money

1.0

Reviewer Source

Source: Capterra

March 13, 2026

"Expensive Platform With Constant Issues and Horrible Support"

**Overall:** The system never functioned properly and is extremely difficult to use. It is not intuitive at all, and even simple things like finding reports or pulling your own files are overly complicated. It never felt like a true all-in-one system because so many things didn’t work correctly. Onboarding took about four months for no real reason, when most other systems can be set up in a couple of weeks. Because it dragged on so long, I actually had to pay my staff extra just to deal with the onboarding process. Customer service is also extremely slow. Even though they advertise 24/7 support, you often have to wait days or weeks to get someone from the “right department.” Since most of the team is overseas, you can only meet during limited hours and the language barrier makes communication harder, so we often had to repeat the same issues multiple times. When problems happen, they take forever to fix. At one point our payment system was down for two weeks before it was resolved, which is unacceptable for a business that depends on processing payments daily. They also make it very difficult to access your own data. Because the system is so complicated to navigate, they try to charge thousands of dollars to export your own files instead of making it easy for you to retrieve them yourself. Overall we wasted a lot of time and money on a system that never worked correctly. After doing better research and working with other platforms, it’s clear there are many other companies that are much easier to use and far more efficient. On top of everything else, Zenoti is about four times more expensive than most other spa software and comes with a lot of hidden fees, which makes the experience even more frustrating.

**Pros:** The sales pitch to get you sign on was thoughtfully done. They know exactly what to say to get you to sign.

**Cons:** System is not user-friendly and very difficult to navigate Many features do not work properly or take a long time to fix Onboarding took about four months with constant meetings and little progress Customer support is extremely slow and issues can take days or weeks to resolve “24/7 support” is misleading because you can only meet during limited hours due to most of the team being overseas Language barrier makes communication and troubleshooting harder Payment system outages took far too long to fix (our payments were down for two weeks) Pulling reports or accessing your own files is overly complicated They try to charge large fees to export your own data System never truly functioned as a reliable all-in-one platform Very expensive compared to other spa software (about four times the cost) Many additional or hidden fees that add up quickly

**Alternatives Considered:** [Mangomint](https://www.capterra.com/p/187593/Mangomint/)

**Reasons for Choosing ZENOTI:** They sold it as an all in one system. It does not work thought.

**Switched From:** [Vagaro](https://www.capterra.com/p/153752/Vagaro/)

**Reasons for Switching to ZENOTI:** For the ALL in one system. To have phones, lead nurture and CRM all in one.

[Read All 1251 Reviews](https://www.capterra.com/p/131057/ZENOTI/reviews/)

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