--- title: "ZENOTI Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is ZENOTI the right Salon solution for you? Explore 1288 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/131057/ZENOTI/reviews/" page_type: "reviews" language: "en" --- ZENOTI 4.4 (1288) [View alternatives](https://www.capterra.com/p/131057/ZENOTI/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 26th, 2026 # Reviews of ZENOTI Ease of use 4.3 Customer Service 4.6 ## Pros and Cons in Reviews ME Mckinzey E Marketing SpecialistAlternative Medicine, 2 - 10 employeesUsed the software for: 1-2 years. “ZENOTI also offers robust tools for patient management, reporting, and communication, allowing us to save time on administrative tasks and focus more on delivering excellent patient care.“ June 15, 2026 AN Aubrey N Office ManagerHealth, Wellness and Fitness, 11 - 50 employeesUsed the software for: More than 2 years. “We did face some challenges during onboarding due to the amount of setup required, and there were a few issues during that process. While there are many reporting options available, we have noticed some discrepancies in the data from time to time.“ July 3, 2026 ME Mckinzey E Marketing SpecialistAlternative Medicine, 2 - 10 employeesUsed the software for: 1-2 years. “The platform provides a comprehensive set of tools that help streamline daily operations, improve scheduling efficiency, and enhance the overall patient experience.“ June 15, 2026 DO David O General ManagerMedical Practice, 11 - 50 employeesUsed the software for: More than 2 years. “One of the few drawbacks of Zenoti is that some tasks or setups can require multiple steps to complete correctly, which can make the process feel a bit complex at times.“ April 18, 2026 DO David O General ManagerMedical Practice, 11 - 50 employeesUsed the software for: More than 2 years. “Zenoti also plays a key role in supporting compliance and protecting the business by maintaining proper documentation, digital records, and secure client data management.“ April 18, 2026 ZB Zenan B Managing partnerRetail, 2 - 10 employeesUsed the software for: Less than 6 months. “Setting up promotions, loyalty rewards, membership rules, redemption settings, and certain booking configurations can be less intuitive than expected.“ June 30, 2026 ZB Zenan B Managing partnerRetail, 2 - 10 employeesUsed the software for: Less than 6 months. “There is a learning curve, but once the system is set up properly, it gives us useful tools to manage operations, increase repeat visits, and build stronger relationships with clients.“ June 30, 2026 Caitlin Q OwnerHospitality, 11 - 50 employeesUsed the software for: 6-12 months. “Terrible customer service, as they do not have phone support, only a AI bot and chat feature which is slow to respond. Unless you operate a multimillion dollar business with extreme need I suggest you look elsewhere.“ January 27, 2026 ## Showing most helpful reviews Showing 1-25 of 1288 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Jacinda P. Vice President of Store and Franchise Operations Cosmetics Used the software for: Less than 6 months ### "Wonderful Migration to Zenoti" April 10, 2026 5.0 Pros Our business migrated over to zenoti a couple of months ago and it has been a wonderful experience with all the great capabilities they offer especially for franchising. Our account manager \[sensitive content hidden\] . is quick and efficient and lovely to work with. He has a clear understanding of our wants and needs and always finds. a solution for us. The zenoti team also provided a great training for us how to utilize the system and it is extremely easy to learn and navigate bookings, reporting, inventory, scheduling and payroll. Cons The beginning of the migration process was a bit difficult because they paired us with a team in a different time zone so communication was hard but this was quickly rectified and we were then paired with \[sensitive content hidden\] who has been absolutely amazing. Switched from [Boulevard](https://www.capterra.com/p/162738/Boulevard/) Boulevard couldn't support us in the way we needed. Review Source GH Georga H. Manager Health, Wellness and Fitness Used the software for: 2+ years ### "Easy-to-Use Platform with Excellent Support" August 4, 2026 5.0 Overall, our experience with ZENOTI has been very positive. It's a powerful platform that has significantly improved our operations, and the ongoing support we've received, particularly from Arpit, has made a real difference. His responsiveness and willingness to help have given us confidence throughout the implementation and onboarding process. Pros The system is very comprehensive and offers a wide range of features that help streamline the day-to-day running of our business. The implementation process has been made much smoother thanks to Arpit, who has been incredibly responsive, knowledgeable, and proactive in helping us find solutions and optimise the platform for our needs. Cons The platform has a steep learning curve, and does require a little bit of time. But once the processes are set up, it’s very helpful for everyday workflow. Switched from [Timely](https://www.capterra.com/p/142756/Timely/) Wanting to integrate marketing, reporting and other factors Review Source SP Sandi P. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Do not recommend " August 21, 2026 1.0 Mediocre, at best. They make reports and submissions incredibly difficult to navigate and use. If you don’t have to use it, don’t. It’s 2026, there are so many better options. Pros It tracks appointments with few errors, so that is a plus. Works on a daily basis and that is what its primary function is. Cons Incredibly, incredibly difficult to use because the format is sloppy and no one really seems to care. Review Source ZB Zenan B. Managing partner Retail Used the software for: Less than 6 months ### "Powerful Platform for Growing a Client-Focused Business" June 30, 2026 5.0 Overall, our experience with Zenoti has been positive. It is a strong platform for a growing service business that wants to move beyond basic booking software and create a more complete client experience. There is a learning curve, but once the system is set up properly, it gives us useful tools to manage operations, increase repeat visits, and build stronger relationships with clients. We appreciate that Zenoti supports both day-to-day business needs and long-term growth. Pros Zenoti gives us the tools to manage many parts of our business in one place, including online booking, staff schedules, client profiles, memberships, packages, loyalty rewards, promotions, reporting, and marketing. I especially like that it helps us create a more professional and consistent client experience while giving us opportunities to encourage rebooking, memberships, and customer loyalty. The webstore and automated communication features are also valuable for helping us grow beyond walk-in appointments. Cons Because Zenoti has so many features, some settings can feel complicated and take time to understand. Setting up promotions, loyalty rewards, membership rules, redemption settings, and certain booking configurations can be less intuitive than expected. It can be difficult to know which settings need to be selected to make an offer work exactly as intended, especially when there are restrictions, spending thresholds, or different client eligibility rules. Alternatives considered [Fresha](https://www.capterra.com/p/142138/Shedul-com/) Reason for choosing ZENOTI The growth features. Client retention. Email marketing Switched from [Squire](https://www.capterra.com/p/153899/Squire-Barber-Appointment-App/) I made the switch because our previous operating system did not offer many of the features we needed. It was also very difficult to reach the support team and get timely answers to our questions or concerns. Review Source PC Paul C. Co-owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "Namaste MBS Spa Review" July 15, 2026 5.0 Due to the assistance of \[sensitive content hidden\] we were able to go from day one to the launch date with a little hard work and team effort. Pros The onboarding team was amazing, and they assisted us in every step of the process. The system is easy to use once you have a clear understanding of the system. The new system allows for business growth and expansion into new markets. The Zenoti system gives our clients a quick as easy option for online booking. The management of patient data is easy to access and process new information. Cons The Onboarding is lengthy and has many steps. The amount of time and effort that was needed to transfer the data from one system to Zenoti was difficult. Alternatives considered [Mint](https://www.capterra.com/p/213530/Mint/) Reason for choosing ZENOTI Reputation, Cost and features that were available in the system. Switched from [Vagaro](https://www.capterra.com/p/153752/Vagaro/) The system had many glitches and was constantly inoperable Review Source MG Madison G. Operations Manager Medical Practice Used the software for: Less than 6 months ### "Zenoti Onboarding with \[sensitive content hidden\] - A+ Service " July 6, 2026 5.0 Overall, I was extremely happy with onboarding Zenoti for our practice. The onboarding team was fast and efficient. Zenoti for Medspa use has been great and allowed us to basically go paperless. Online booking is easy and efficient. Pros Customer support with \[sensitive content hidden\] and her team was fantastic. She was not only efficient, but did things in a timely manor. Cons I wouldnt have said there are any "cons" but onboarding can be a bit rough at times. Allow your team extra time to look over the system before going live. Alternatives considered [Boulevard](https://www.capterra.com/p/180087/Boulevard/)[Podium](https://www.capterra.com/p/164285/Podium/) Reason for choosing ZENOTI We felt it was most user friendly for both patients and staff. Switched from [PatientNow](https://www.capterra.com/p/92269/PatientNOW/) PN was not with the times. Very old school and basic with forms. Review Source ML Michelle L. Location Director of operations Health, Wellness and Fitness Used the software for: Less than 6 months ### "Seemless transition With Zenoti" July 22, 2026 5.0 The overall experience was wonderful! From day one and still now, \[sensitive content hidden\] has been a saving grace! Never could have done this without him! The whole team is awesome and a pleasure to work with! Pros The team that we worked with has mad this transition seamless. \[sensitive content hidden\] was there every step of the way! Every time we had a question it was answered immediately. It was a pleasure working with the Zenoti team! Cons It is definitely a learning curve and some features could be a little more user friendly. There are some features that would make using the system easier Switched from [Phorest](https://www.capterra.com/p/113530/Phorest-Salon-Software/) We needed more features and Phorest did not make it easy to find things we needed etc Review Source RY Ryan Y. Office manager Medical Practice Used the software for: Less than 6 months ### "Helpful tool once you get used to it. " August 3, 2026 4.0 Overall, I would say that Zenoti is going to help the practice once staff gets used to it. Patience is needed with getting used to a new system. Pros The onboarding Team, \[sensitive content hidden\], are very thorough and are very patient and always open to showing you how to do something to conform to how the practice runs. Cons There is a lot to zenoti and it takes a while to get used to. It is not always obvious how to get something done. Switched from [Practice Fusion](https://www.capterra.com/p/266915/Practice-Fusion/) More functionality. Practice fusion was very limited to basic charting. Review Source dT danielle T. operation manager Medical Practice Used the software for: Less than 6 months ### "operation manager" July 14, 2026 5.0 Pros very organized and put together well. appointment management and service implementation experience. \[sensitive content hidden\] was a big help in switching over to this new platform. Very informative and patient . Cons everything needing a note and a "why". charting notes not all together. you cant put decimals in the POS screen Switched from [Nextech EHR & PM](https://www.capterra.com/p/122691/Nextech-Practice/) company was acquired by well labs plus and this is the new system they chose Review Source AS Autumn S. Spa Manager Medical Practice Used the software for: 2+ years ### "Spa Manager" July 24, 2026 4.0 My overall experience with Zenoti has been positive. The support team is helpful, and our account representative, \[sensitive content hidden\] , is exceptional. He takes the time to educate us and ensure our practice is using the platform effectively. Zenoti offers many valuable features, but it can sometimes feel overly complex, especially when completing simple, everyday tasks. Pros What I like most about Zenoti is the wide range of features it offers to manage nearly every aspect of our business in one place. I also greatly appreciate our account representative, \[sensitive content hidden\]. During our meetings, he takes the time to educate us, answer our questions, and ensure that our practice is using the platform effectively and taking full advantage of its capabilities. Cons While Zenoti offers many advanced features and capabilities, it is often unable to handle simple tasks efficiently. Routine processes can feel overly complicated, require too many steps, or not work as expected, making everyday tasks more time-consuming than they should be. Review Source DO David O. General Manager Medical Practice Used the software for: 2+ years ### "A Complete Platform for Efficiency and Growth" April 18, 2026 5.0 Zenoti helps me solve many key aspects of running my business, especially when it comes to legal protection and operational control. It allows me to create and manage digital consent forms, automate messages, and implement systems that ensure tasks are verified more than once—whether by staff, management, or even clients—adding an extra layer of accountability. One of the biggest advantages is having everything integrated into a single platform. Being able to manage operations, client communication, documentation, and marketing in one system saves me significant time and reduces operational costs, making the business more efficient overall. Pros Zenoti is a comprehensive, all-in-one software solution designed to support the full operational needs of a medical spa. It provides everything required to efficiently manage daily business activities while delivering a seamless and elevated experience for clients, staff, and administrators. From an operational standpoint, Zenoti simplifies scheduling, client management, and service tracking, allowing for a highly organized and efficient workflow. For management, it offers advanced reporting, performance insights, and centralized control, enabling better decision-making and business growth. For staff, the platform enhances productivity and communication by streamlining appointments, service notes, and client interactions in one secure system. Zenoti also plays a key role in supporting compliance and protecting the business by maintaining proper documentation, digital records, and secure client data management. Its paperless environment eliminates the need for physical files, reducing clutter and improving organization across the entire practice. Additionally, Zenoti’s integrated marketing tools—including email and SMS campaigns—allow for effective client engagement, retention, and growth, making it a powerful platform not only for operations but also for scaling the business. Overall, Zenoti creates a modern, efficient, and professional ecosystem that elevates both the client experience and the internal management of a medical spa. Cons One of the few drawbacks of Zenoti is that some tasks or setups can require multiple steps to complete correctly, which can make the process feel a bit complex at times. However, I understand that this structure is in place to ensure accuracy, consistency, and proper configuration across the platform. Alternatives considered [Boulevard](https://www.capterra.com/p/162738/Boulevard/) Reason for choosing ZENOTI Because they were offering me better pricing Switched from [Millenium](https://www.capterra.com/p/36629/Millenium/) To improve mu business, and have everything integrated in one place Review Source LC Lynn C. Director Consumer Services Used the software for: Less than 6 months ### "Zenoti system " March 18, 2026 4.0 Overall, wonderful. I had a great onboarding team who listened to all my needs and wants as well as training. Pros Appointment management, support, and all systems in one place. The onboarding team was very attentive, friendly staff who worked hard to make my transition easier Cons Multi-functionality, yes, it is great to have multiple ways to do things, but it can be confusing when you start out. Alternatives considered [Phorest](https://www.capterra.com/p/113530/Phorest-Salon-Software/) Reason for choosing ZENOTI Zenoti had more features overall integrated that would better support the business Switched from [SalonBiz](https://www.capterra.com/p/9175/SalonBiz/) Zenoti had more features overall that would better support the business Review Source KO Kim O. Practice Manager Medical Practice Used the software for: Less than 6 months ### "Zenoti For the Win" September 23, 2025 5.0 "Our overall experience with Zenoti has been positive. As with any robust software platform, there’s a learning curve—especially when first getting started or implementing new features. At times, the system can feel a bit overwhelming or unintuitive, which made onboarding a bit challenging. That said, the quality of customer support has made all the difference. \[sensitive content hidden\], in particular, has been incredibly helpful, patient, and knowledgeable. He’s made it much easier to troubleshoot issues, understand the platform, and feel confident using it. We truly appreciate the responsiveness and clarity of the support team, which has helped turn potential frustrations into manageable solutions. Pros "What we like most about Zenoti is how seamlessly it supports our patient experience—from customizable online forms to robust patient management tools. The platform is intuitive and easy to navigate, which makes daily operations much more efficient. Customer support has also been exceptional; any time we’ve had questions or needed help, the team (especially \[sensitive content hidden\]) has been quick to respond and incredibly helpful. Overall, Zenoti has made it easier to stay organized, deliver consistent service, and keep both our team and clients happy. Cons Learning a new software was challenging at times, especially when navigating unfamiliar features or workflows. However, \[sensitive content hidden\], in particular, has been incredibly helpful and patient, making the process of resolving issues and understanding the system much smoother and less overwhelming. Alternatives considered [Boulevard](https://www.capterra.com/p/180087/Boulevard/) Reason for choosing ZENOTI It was a more robust platform and the online forms were what we needed Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) We needed a platform that used electronic health records. Review Source kL kelly L. Spa Director Health, Wellness and Fitness Used the software for: 2+ years ### "customer service makes all the difference" June 30, 2025 5.0 Intergration and start up was hard for the first couple of years. We had a lot of glitches and moments when things did not work, but the last two years have been great. Pros I find it user friendly. \[sensitive content hidden\] is amazing at assisting me - her customer service keeps me sane. Cons The reports are a challenge at times especially when wanting information for a one-year period. The SSG also shows up oddly on my summary reports. Alternatives considered [Booker](https://www.capterra.com/p/90708/Booker/) Reason for choosing ZENOTI seemed user friendly and the integration would be easier Switched from [Meevo](https://www.capterra.com/p/172058/Meevo-2/) we wanted something web based and not server Review Source Tory C. M. Co-Founder - Managing Director Medical Practice Used the software for: Less than 6 months ### "Great support team." February 27, 2026 5.0 Overall, a strong platform that supports a professional, scalable practice. There’s a learning curve, but it works very well once set up. Pros Very comprehensive and designed well for medical aesthetics. Online booking, EMR, memberships, and packages are all integrated and create a seamless patient experience. Cons Setup is time-consuming, and some settings are difficult to find or configure. Not the most intuitive but the support team is great Switched from [AestheticsPro](https://www.capterra.com/p/93446/AestheticsPro/) The customer experience functionality is much better. Review Source TB Tina B. Executive Assistant Medical Practice Used the software for: Less than 6 months ### "Great Product" December 23, 2025 5.0 Overall the product will help with customer engagement and help staff with retaining clients. The integrated zoom, email, and texting features are extremely beneficial. Pros The onboarding team was amazing and helped to taylor the system to meet our specific needs. The training options were valuable. Cons The product is more expensive than other options and does not offer some basic reporting options. There is no option for creating your own reports. Alternatives considered [Vagaro](https://www.capterra.com/p/153752/Vagaro/) Reason for choosing ZENOTI Offered a more robust enterprise experience Switched from [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Wanted a more integrated solution for our business Review Source AM Abbie M. Clinical assistant Medical Practice Used the software for: Less than 6 months ### "Disappointed and frustrated " May 15, 2025 1.0 Pros I can honestly say I have yet to find anything that I like about zenoti. Cons Integration to zenoti from a previous software has been absolute hell. Software transitions are always difficult but I have been through a few and nothing has been this difficult. After spending countless hours a week for many months providing all the details asked for, almost nothing has been set up correctly even though every detail was provided and then confirmed in writing. And we didn’t know this until we actually launched the software and had to deal with the repercussions. There is zero training for your office staff besides the videos (which are not customized to your customized software). There is no ability for your staff to practice operations until you have launched so everyone feels incredibly unprepared for daily, weekly, and monthly tasks still at 10 weeks after launch. We feel as thought Zenoti launched us wayyyy too early and there was no ability to make sure everything was running smoothly prior to going live. Tickets that we have had open since the first day of launch (and brought up in weekly meetings) have yet to be resolved. We kind of feel tricked that the team that sold us on the software made it seem soooo easy and it just is not. Our longtime staff feels so frustrated and overwhelmed, and the daily mishaps is frustrating for our patients and makes us look bad. Switched from [Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/)[AestheticsPro](https://www.capterra.com/p/93446/AestheticsPro/) To have everything in one software, to make everyday processes for tracking memberships easier, hyperconnect Review Source Response from Soham Inc dba Zenoti July 30, 2025 Hi Abbie, thank you for taking the time to leave a review for Zenoti. We regret to hear your implementation experience didn't meet our high standards and that you and your team encountered challenges while learning to use the software. We take pride in providing our customers with exceptional service and we understand how important it is for our customers to get the training and support they need, when they need it. We are continuously working to improve our response times and the quality of support provided. We understand your implementation team reached out directly to learn more about the issues you experienced, address your concerns around data and inventory, and work to reach a resolution. We appreciate your candid feedback and look forward to delivering a better experience for you moving forward. Thank you for being a Zenoti customer. KV Katherine V. Spa Manager Health, Wellness and Fitness Used the software for: 2+ years ### "Improved spa spoftware" May 6, 2025 4.0 Overall, much more user-friendly experience than other more outdated spa software programs. Still lots of room for improvement, but hopefully upgrades and updates continue on! Pros The company I work for upgraded to Zenoti in 2020, and it has definitely been an upgrade from the program we used previously. There are always upgrades and enhancements being made to the program, but it is much more user-friendly than our old software. Being cloud-based has been a huge improvement! Cons Certain features don't necessarily make sense, or there are very specific ways you have to go about doing things to make them work correcrtly. Technical support is hard to come by and the tech support agents do not always fully understand the questions you're trying to ask. Switched from [Millenium](https://www.capterra.com/p/36629/Millenium/) This change was from our corporate office - but as a user who operated on both systems, the switch was much needed. Review Source EC Eric C. Owner Cosmetics Used the software for: 6-12 months ### "The best app for Salon and Spa. Demure Head Spa" December 3, 2025 5.0 The experience is great for whoever can learn and grow their business. You have to have patience to learn and use Zenoti. Pros I like the Online booking and appointment management the most because it’s convenient for customers. Cons I would love the app running faster like Mangomint. The app should have a simplifier version for smaller salon. Switched from [Mangomint](https://www.capterra.com/p/187593/Mangomint/) For multi locations and growing to franchise. Review Source CM Carla M. Owner Health, Wellness and Fitness Used the software for: 6-12 months ### "\[sensitive content hidden\] ARE THE BEST!!" May 29, 2025 5.0 Very happy thus far!! Best software we have used is years!!! Excellent customer service, speedy, conscientious, and complete. Pros The assistance I received from my on-boarding specialists, \[sensitive content hidden\] The patience and professionalism they show towards me was indescribable. They help me way past onboarding time even when I had an issue with using the software.in my own. They truly care about making rhe client get and feel confident in using the platform. Cons I have been very pleased with the whole platform so far. I don't have anything negative to say. It has worked very well for our spa and our staff. Alternatives considered [Bisi Books](https://www.capterra.com/p/10019884/Bisi-Blvd/) Reason for choosing ZENOTI Ease of use, larger reach and services, and customer service was A+ from the start Switched from [Booker](https://www.capterra.com/p/90708/Booker/) Booker became too big for their britches and sold to my body. It went back to the same poor customer service that Mind Body has gone to over the years. Review Source MP Matt P. Owner Medical Practice Used the software for: Less than 6 months ### "Top Notch EMR/Scheduling System" August 28, 2025 5.0 Great. \[sensitive content hidden\] have been so helpful and patient with us as we learn the system and get it up and going. Pros The migration of our data and files has been quite the undertaking switching over to Zenoti with having over 11,000 guest profiles. Zenoti's migration implementation team made the experience great though. They really go above and beyond to help you transition. Especially helpful was \[sensitive content hidden\] as he spent countless hours walking me through how to use the system. He was amazing. The system is much more thorough and well thought out than our old Vagaro system (which was horrible by the way). We are very happy with our decision to switch over. Cons As of now we have seen no cons with the system or how to navigate around it. It seems relatively easy. Switched from [Vagaro](https://www.capterra.com/p/153752/Vagaro/) Numerous reasons. It was a total mess. Nothing ever worked. Review Source KH Kevin H. Owner - Manager Health, Wellness and Fitness Used the software for: 2+ years ### "Zenoti Feature Rich for My Business Spa65 Thai Massage" May 21, 2026 5.0 Because it has so many features so it can be daunting to set it up and learn how to use it in the beginning. After using it daily for 3 years, I appreciate the features more and more. Pros It is feature rich and continue to add new features including AI powered features. These features are critical to my business daily operation such as scheduling, accounting, etc. Cons Recently I came across a billing issue and for some reason I was not able to reach the billing team even after several attempts from my part. Review Source Gabrielle T. Brand Designer, Social Media and Marketing Manager Consumer Services Used the software for: 1-2 years ### "Prompt, reliable, and friendly support team!" August 20, 2025 5.0 Zenoti is a great appointment booking and client management system. It is nice to have client communications, online booking, appointments, payments, marketing, and feedback all streamlined in one place. It is fairly easy for beginners to learn how to use. The support team is prompt and thorough when assistance is requested. Pros The customer support team is always very friendly, helpful and informative. Our account lead, \[sensitive content hidden\], goes above and beyond to make sure that I receive the assistance and information needed, ensuring that everything runs smoothly. I have asked so many random questions across all different subjects and \[sensitive content hidden\] always assists with a smile. Cons There are some system settings that can be difficult to work around sometimes. I wish we were able to adjust system settings and preferences based on the salon's needs. Review Source AA Alonzo A. Founder Health, Wellness and Fitness Used the software for: 6-12 months ### "Founder of Revivéa" December 8, 2025 5.0 The onboarding help made a big difference. The Zenoti team, with \[sensitive content hidden\] was very supportive and helpful. They work hard to get us set up and running. I am grateful for their help Pros Zenoti does it all. The QuickBooks and payroll integration has been a time saver for us. Using Zenoti helped us scale fast. Cons Limit the number of clicks. Getting around in the program needs to be more seamless. The app can be improved. There are some limitations there. Review Source JF Jessica F. Office manager Medical Practice Used the software for: 1-2 years ### "Zenoti review" May 30, 2025 5.0 My overall experience has been great. If i need help or have concerns they have a very user friendly chat feature that helps send directions on step by step to fix or change things that you may need. Pros My account manager \[sensitive content hidden\] is always ready to help me figure things out even if he doesnt have an answer immediately, he follows up with me and supports me and the business with whatever we may need. I recommend Cons Sometimes sending links for self services is difficult to navigate. Some of the step by step broke down directions are hard to follow but if i ask additional questions i usually get answers quickly Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.