# Page 27 | ZENOTI Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 27 - Is ZENOTI the right Fitness solution for you? Explore 1250 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/131057/ZENOTI/reviews

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ZENOTI

4.4 (1250)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated April 1st, 2026

# Page 27 - Reviews of ZENOTI

## Showing most helpful reviews

Showing 651-675 of 1250 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

TR

Tracie R.  
Sr Manager  
Retail  
Used the software for: 2+ years

### "Great experience"

November 13, 2019

5.0

Great

Pros

Easy to use and teach. Great technical support

Cons

It's great software, really don't have anything to say negative.

Review Source

FG

Felicia G.  
hair stylist  
Individual & Family Services  
Used the software for: 2+ years

### "good"

February 25, 2021

5.0

good

Pros

easy to navigate the tabs and find what is needed

Cons

has some issues, does not load all the time, wait time changes

Review Source

CI

Chrystal I.  
hair stylist  
Apparel & Fashion  
Used the software for: 2+ years

### "All around good experience"

October 18, 2020

5.0

Pros

easy to use, easy to train new stylist with it

Cons

I dont have any cons we usually dont have a issue with Supersalon

Review Source

KL

Kandi L.  
Manager  
  
Used the software for: 2+ years

### "Always resolve my issues when I call. "

May 2, 2018

5.0

Pros

This software is very user friendly. It is easy to navigate and tells you what you need to do. It also tells you if you are not allowed to do the selected action.

Cons

There is nothing I don't like about this software. Any trouble I have I can usually figure it out or I can call and get support with it.

Review Source

AE

Annie E.  
General Manager  
Retail  
Used the software for: 2+ years

### "Tech Support"

December 1, 2019

5.0

Pros

Easy to look up issues before calling for help

Cons

could be easier for custom settings for different salon users

Review Source

SR

Sabrina R.  
Stylist  
Cosmetics  
Used the software for: 2+ years

### "Supercuts Support"

January 23, 2020

5.0

Easy and profession.

Pros

Everything handled over the phone and done by tech.

Cons

No cons. Overall process was smooth.

Review Source

BD

Barbara D.  
Owner  
  
Used the software for: 2+ years

### "Best Salon software. Hands down. The Very Best. "

April 24, 2018

5.0

Pros

Ease of use. So much versatility. I use the reports daily. I can access it remotely. Customer support is always helpful and professional. It is the very best. I cannot say enough good about it.

Cons

I wish I could make appointments remotely. Other than that I can find nothing wrong with the software.

Review Source

MM

Melissa M.  
Office Admin  
  
Used the software for: 2+ years

### "Great experience he was able to get Super Salon installed and working in under an hour! "

April 3, 2018

5.0

Pros

Had a great experience today, he had the software back up and running with in the hour and even waited around for me to get it back to the salon to test the receipt printer!

Cons

I wish that the receipt printer compatibility was a little bit better, every other one we have to change out has a problem!

Review Source

CL

Ceci L.  
Operations Manager  
Cosmetics  
Used the software for: Less than 6 months

### "Very powerful software!"

February 17, 2023

5.0

Zenoti is amazing, very functional and powerful. I love the accuracy of the report and marketing function.

Pros

Sending Automatic appt reminders. Great reports.

Switched from

[Fresha](https://www.capterra.com/p/142138/Shedul-com/)

Get more function and for marketing purpose.

Review Source

sT

steve T.  
owner  
  
Used the software for: 2+ years

### "Supersalon has lots of great features, but owner control and access remotely is not one of them. "

October 10, 2017

4.0

Pros

Easy to use interface, accurate, timely, updates are effective, fast operating, relatively simple reports

Cons

Lack of remote access in iOffice, quirky missing features, somewhat regular freezes. Often missing simple things like back buttons. Remote access is slow and on a different time clock.

Review Source

MM

Megan M.  
Manager  
  
Used the software for: 2+ years

### "Very helpful, and speedy"

January 22, 2018

5.0

Pros

Ease of use, has a lot of options. Can access a lot of places. Customers really like the online option, helps on call volume.

Cons

Sometimes laggy, slow, the online appts still needs some improvements. It's glitchy and time consuming having to delete then put the information back in the computer.

Review Source

SM

Sherine M.  
Owner  
  
Used the software for: 2+ years

### "Fantastic service from team troubleshooting a major issue I had with the SuperSalon system. "

March 29, 2018

5.0

Pros

SuperSalon is a very user-friendly system to navigate. The technical support group, in particular, take their time and explain the situation and resolutions needed. Thank you.

Cons

Software is easy to use, however, the most recent version has a white background which can be hard on the eyes.

Review Source

RK

Rohan K.  
GM  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Great Software for Salons"

May 23, 2019

5.0

Pros

Amazing Software with Great features that cover majority of requirements necessary for meeting the growing needs of our customers

Cons

overall we are happy with the software, only small issues would be the ability to customize things sometimes needed by us.

Review Source

jC

jeff C.  
owner  
  
Used the software for: 2+ years

### "Used to have good support with talking to a real person. Now you never know when you'll get a call "

October 6, 2017

3.0

Pros

functionality is good on the service side. inventory manager is not very good. need bar code scan capability

Cons

Used to have good support with talking to a real person. Now you never know when you'll get a call back. There are consistent problems that need to be addressed by tech support.

Review Source

KB

Kelly B.  
Owner  
Performing Arts  
Used the software for: 2+ years

### "Setting up Supersalon on new computer"

December 8, 2019

5.0

Pros

The help i received on the phone was very helpful

Cons

It works great, no complaints from me today

Review Source

LD

Laura D.  
Owner  
  
Used the software for: 2+ years

### "very easy to work with. client check in and out is a breeze "

October 14, 2017

5.0

Pros

Easy access to technical support. fast and efficient at fixing any issues. updates are fast and usually at night so no down time during working hours.

Cons

Maybe adding a customizable features. background color changes or upgrade to a premium look. the look has stayed basically the same.

Review Source

ST

Sonya T.  
Patient Coordinator  
Plastics  
Used the software for: 1-2 years

### "Zenoti "

February 7, 2023

5.0

Pros

It is very practical and gets the job done.

Cons

Every system has its pros and cons. I think it just takes some time getting used to it.

Review Source

LK

Lori K.  
Owner  
Apparel & Fashion  
Used the software for: 2+ years

### "New Salon setup and needed help.Customer Support was so helpful and patient with me "

June 24, 2018

5.0

Supercuts all use this so it is easy from store to store

Pros

That supersalon can help us remotely. It is also helpful that most things can be fixed remotely or with walking through the procedures.

Cons

It is software and always will have glitches. Sometimes after a computer update, it must be reset again.

Review Source

JV

Jas V.  
Operations Manager  
Consumer Services  
Used the software for: Less than 6 months

### "Great!"

June 1, 2020

5.0

Overall, it was a pleasant experience. The team from Zenoti who assisted me are very professional.

Pros

It's capability to keep track of all the vital parts of the services that we offer in our branches.

Cons

There are a few features that aren't available on this app.

Review Source

Response from Zenoti Software

August 17, 2020

Thanks for reviewing us on Capterra Jas! We are delighted to see that your experience with Zenoti has been positive. We are glad to know that we are able to help you "Elevate your guest experience" through Zenoti. We value your partnership with Zenoti and look forward to always serving you better. Please do not hesitate to share any other feedback you have in future. Thanks for being an advocate for Zenoti!

BC

Brittany C.  
manager  
  
Used the software for: 2+ years

### "We had an issue with our mentor and the tech person fixed it immediately and sms in fargo"

May 16, 2018

5.0

Pros

ease of use, friendly support and sometimes fast...our favorite go to guy is Darrell, he always fixes our issues and he is such a nice person

Cons

sometimes slow support and the software does not work as it should as always....sometimes we have to go through 2 or 3 techs to get fixed

Review Source

AA

Ana A.  
Manager  
Computer Software  
Used the software for: 2+ years

### "Great customer service"

March 18, 2021

5.0

Pros

Definitely how fast and efficient it is.

Cons

Not much to dislike about it ,so far so good.

Review Source

DB

Doug B.  
Owner  
  
Used the software for: 2+ years

### "Dependable, well functioning POS system"

October 5, 2017

4.0

Pros

It has an intuitive user interface. It is easy for users to navigate and use, without consulting the system documentation.

Cons

I've found it difficult to interface USB receipt printers with the software. The software should be modified to accept a USB printer, without a emulator.

Review Source

SK

Shalee K.  
Salon Owner  
  
Used the software for: 2+ years

### "Easy to use especially for hairstylist"

October 5, 2017

4.0

Pros

I like being able to have the ioffice to see things wherever I am in case stylists have questions or I need to check something.

Cons

Not knowing how to use all the features it offers. The appointment schedule is difficult for us to use because we take both walkins and appointments.

Review Source

BD

Bernadine D.  
Owner  
Retail  
Used the software for: 2+ years

### "Its very difficult to find an active product. Got to use the master file at all times."

October 16, 2017

3.0

None

Pros

The Scanner. It's easy and quick. Not so easy if the information is not inputted correctly. It works only on 100% accuracy.

Cons

Finding information: OMG it has so much of confusion. There is no consistency. We cannot even write simple remarks on a customer's file.

Review Source

SC

Scott C.  
Owner  
Cosmetics  
Used the software for: 2+ years

### "Customer rep Rocks!!! Thanks a Million!"

August 11, 2017

5.0

Ease of use and transparent reporting

Pros

I like the ease of use, appointments option, SMS feature and the multiple software setting options.

Cons

When moving appointments into tickets, please put them as automatic "Call Aheads" that still have the time and option to select "here" or "late".

Review Source

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