# Page 38 | ZENOTI Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 38 - Is ZENOTI the right Fitness solution for you? Explore 1250 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/131057/ZENOTI/reviews

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ZENOTI

4.4 (1250)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated April 1st, 2026

# Page 38 - Reviews of ZENOTI

## Showing most helpful reviews

Showing 926-950 of 1250 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VS

Vince S.  
  
  
Used the software for:

### "SuperSalon Review"

December 2, 2014

5.0

Can't say enough wonderful things about my experience thus far with SuperSalon. Steve Daniell was very responsive and helpful in the weeks leading up to the installation, assisting with all questions related to hardware and procurement. Technical Support, while rarely immediately available, always followed up to resolve every question. Finally, Janet Knapp was superb in her knowledge and assistance during the installation and in follow-up. Of all the things to be concerned about with opening the next store, I am looking forward to this part of it.

Review Source

RS

Richard S.  
Owner  
  
Used the software for: Less than 6 months

### "Customer rep was very helpful "

October 12, 2017

4.0

Pros

Designed specifically for hair industry and does decent job. Touch screen good and looks professional

Cons

Slows down at times and almost too many functions to know, what all does. Need better system to pay monthly fee instead of paypal

Review Source

AJ

Angie J.  
Company president  
  
Used the software for:

### "Sucky software. Nice tech support staff"

September 22, 2015

1.0

I give one star for customer service however the tech support staff gets a 4 star at least. This software has sucked since the day I purchased it. It always has problems, promises made when consulted in beginning about its capabilities were false. Nothing ever works properly. Upper management don't give a you-know-what about the clients. Always having tech support helping because nothing ever works correct. Thank God there is tech support to help muddle through all the software issues. Esteban was fantastic today he always does a great job.

Review Source

KA

Kathy A.  
President/CEO  
  
Used the software for:

### "My overall experience with SuperSalon"

November 17, 2014

4.0

We started out a little rough. We had very little training. After getting over the beginning hurdles and now being 3 months on the system we are finally starting to understand the system better. The system is great for our Stylist. It is easy for them to understand and use. For owners there are lots of reports it will give you along with letting you create your own. Those reports are hard to find at first, but once you use them and remember where they are they are great. The support team is excellant and always friendly and helpful.

Review Source

SS

Scott S.  
Owner  
Consumer Services  
Used the software for: Less than 6 months

### "New chromebox (price menu & ads)"

November 16, 2018

5.0

Pros

Great integration with POS. 24/7 support completed installation at midnight - perfect assistance start to finish - overall product was outstanding!!

Cons

Not applicable - everything is great - hardware was shipped same day.

Review Source

TB

Thomas B.  
Owner  
  
Used the software for:

### "Great Support"

June 30, 2015

5.0

We want to thank you for all your help with our computer issue today (6/30/15). In addition, I must also add that SuperSalon has been outstanding whenever we have had issues in the past. We are very thankful for your excellent knowledge and abilities at correcting all our computer problems very efficiently. We also greatly appreciate the ethical manner in which SuperSalon does business. Your complete honesty in all dealings allows us to highly recommend SuperSalon to anyone in need of software solutions. Thank you.

Review Source

TJ

Tess J.  
  
  
Used the software for:

### "Great software with a Team that works with you"

February 28, 2017

5.0

SuperSalon offers many features that streamlines managing and operating your Salons. The SuperSalon Support Team is always ready and able to help. If you have any ideas on how to improve their features, their Development Team would love to hear a request from you.

Review Source

EG

Erika G.  
Manager  
  
Used the software for:

### "User-friendly for the most part. Easy to navigate. Great customer service."

March 30, 2015

3.0

Diana Miller was extremely helpful in teaching me the program and also readily available for all my question and concerns afterward. She was very patient, friendly, and provided wonderful customer service. She has been a vital part of getting our salon up and running in ensuring we understand the program. Darrell Gordon has also been a huge help to us. He has been there for countless calls from me regarding very nuanced things with the program. He also made time to make sure I understood everything. Thanks!

Review Source

CM

Carolina M.  
Owner  
  
Used the software for: Less than 6 months

### "Update mobile app"

August 16, 2016

5.0

Very nice service, Rafael was patient and kind helping me to figure out what was the problem with the mobile app.

Pros

Very friendly

Cons

You have to wait for customer service to call you back. Sometimes it takes more than an hour to be helped

Review Source

LW

Lee W.  
President  
  
Used the software for:

### "Great Features, Easy to Use, and A+ Customer Service"

May 15, 2015

5.0

SuperSalon is by far the best salon software we have used in our 4 salons. It is very intuitive and powerful and it seems like they are always adding new features to keep it cutting-edge. The best thing in my opinion, however, is the customer service. Whenever a stylist has a problem, support is only a phone call away and they will do whatever it takes to solve it. We've priced out other software programs and have even tried a few. Nothing else comes close to the features, support, and price of SuperSalon.

Review Source

JS

Jack S.  
Franchisee  
  
Used the software for:

### "SS Review Feb 15"

February 5, 2015

4.0

Serves my needs but many of the features either don't work or I can't tell what they're supposed to do and they're not explained anywhere. Better documentation is needed, especially when updates are pushed. Support needs to address urgent matters first , have had to wait too long to get a return call when with a down system. I'm sure techs are tied up during working hours performing tasks that could better be done after hours, freeing up more support people for urgent situations during operating hours.

Review Source

SC

Steve C.  
Owner  
  
Used the software for:

### "We've used Supersalon since we opened our first salon 13 years ago. I think it's great!"

November 14, 2015

4.0

The folks at Supersalon have always been helpful and responsive when it comes to meeting our needs with the use of their software. It has many features and plenty of reports that make it useful in measuring the effectiveness and productivity of our stylists.

Review Source

WNL

Wee Nee L.  
  
  
Used the software for:

### "Zenoti review"

October 23, 2016

5.0

Being one of the first salons which signed up with manage my spa (zenoti's formal name), we are quite impressed with what zenoti has to offer in the aspect of salon management. However, we are looking forward to the flexibility of the sofrware in terms of POS system. Another support that we would like to have would be the linkage between the software and the shopping mall's computer system. We are also looking forward to more new features that Zenoti will provide to us in a very near future.

Review Source

KP

Kimra P.  
Salon Owner  
  
Used the software for:

### "Been using for years, it's the best salon software on the market in my opinion."

January 19, 2016

4.0

I get frustrated with major changes in the overall look and function of the software. People don't take well to change and when you get an update and find a lot of stuff is in different places or formats, it's another learning curve. Other than that, I've been with Rogers Software for years now and I've always found them to be very attentive. They are good listeners do everything they can to give you what you want and need in the software. The Customer Service people are always very helpful.

Review Source

M(V

Mariano (Mario) V.  
  
  
Used the software for: Less than 6 months

### "Customer/Technical Service at its Best !"

June 15, 2016

5.0

I encountered a problem attempting to enter my ticket # from A Super Cut Salon receipt . I repeatedly received an invalid # message, even though I correctly entered the # from my receipt. Gary, your tech rep at 888-458-1001, promptly understood and correctly resolved my problem by discovering a missing digit in the # . He corrected the # for me, waited for me to successfully use it to complete a survey and earn a discount on my next service ! I was so impressed by his people and technical skills. He is an exceptionally expert and professional representative of his support department. He processed my request with ease, did quick research and called me back very efficiently with the solution to my complete satisfaction ! Bravo ! 5 stars !!

Review Source

CS

Cyndi S.  
  
  
Used the software for:

### "Good customer service "

December 28, 2016

4.0

Over all I have always had good customer service. all of the technicians have been very patient while working through problems. The representative was a pleasure to work with today very prompt in working out my problem while customers were waiting.

Review Source

bC

brittany C.  
stylist  
  
Used the software for:

### "awesome service"

November 29, 2016

5.0

Our computer has been down for 2 weeks due to internet issues and we've talked to multiple people to try to get it fixed. We got a tech and he was very helpful, I am not very computer savy and he walked me through everything I had to do and was very patient with me. I defiantly recommend our rep he was awesome and very helpful. Thank you for fixing everything and being so nice! We will be dialing your ext number to talk to you if we have any more issues.

Pros

fast and easy to understand

Review Source

AS

Adrian S.  
Director of Operations  
Retail  
Used the software for: Less than 6 months

### "Installs"

September 13, 2018

4.0

Our implementation person has been great. He has made this process extremely easy and is always available for our questions.

Pros

User friendly system. Keeps track of many things.

Cons

too many tabs and areas to change things

Review Source

MV

MAYRA V.  
FRANCHISEE  
  
Used the software for: Less than 6 months

### "The support Staff was very professional and to the point."

May 10, 2018

5.0

Pros

Sometimes it's user friendly, its a system that was chosen for us we have no choice.

Cons

Wait time on the manual to explain all the is needed and I waited on the phone for at least 15 mins.

Review Source

ML

Mary L.  
  
  
Used the software for:

### "Uploading Issue"

April 7, 2017

3.0

Our POS was not uploading the transactions. Customer support representative was the tech assigned to the case. He was great! He was courteous, clear and very accommodating to the salon staff as they were trying to get guests checked out as he was getting access to solve the problem. He had it fixed in minutes and called me back to let me know we were all back in business. While we have had many issues with Supersalon and other issues have not been always handled as efficiently.

Review Source

MM

Michael M.  
President  
  
Used the software for:

### "Supercuts User"

February 22, 2015

4.0

Diana Miller was our Tech for this installation and was fabulous. She communicated well in advance regarding the needs (price list, preferences, discounts, etc) to the install was great. We did run into a problem with our AT&T connection that required a Tech to come out, but this was not Diana's fault. She called back several times after she left to check on us. A+ customer service!!! We bought the monitor and that has been an ongoing project to get communicating with the POS

Review Source

MS

Michael S.  
Manager  
  
Used the software for:

### "Great Software for the Salon! Easy to use."

April 19, 2015

5.0

Overall our experience with the software is that it is easy to use. Our largest challenge using is just following the proper open and closeout procedures for the POS. The software has so much flexibility that we have bogged ourselves down into details that we do not need to pay attention to. Our support representative has helped us stay on track. I would easily recommend the software and our support rep Diana M to anyone looking for a solid product to run their operation.

Review Source

SH

Shannon H.  
Owner  
  
Used the software for:

### "Dianna makes it better! "

May 25, 2016

4.0

Any time we have questions related to user issues we pick up the phone and if Dianna doesn't have the answer, she will find it for us. Always friendly, knowledgeable and professional she makes calling customer service a joy!

Review Source

RM

Robert M.  
President  
  
Used the software for:

### "BrightSign Installation and other technical issues"

December 27, 2014

4.0

I found John Powers to be a great help in resolving our problem with SuperSalon in general and BrightSign in particular. Unknowingly, many of the problems we experienced were due to other computer related issues and not necessarily SuperSalon software, such as IP address issues. John worked diligently to resolve all issues to achieve a total SuperSalon system operation. With all features of the software operational, we can now begin to evaluated the system as a whole.

Review Source

RB

Raj B.  
Member  
Retail  
Used the software for: Less than 6 months

### "Super Service "

August 3, 2016

5.0

Arik was excellent, resolve issue right a way. My first store will be opening tomorrow and wasnt sure if the issue gonna be resolve but surprisingly Arik quickly step in and solve the issue.

Pros

Easy to use, friendly user

Review Source

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