# Page 39 | ZENOTI Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 39 - Is ZENOTI the right Fitness solution for you? Explore 1250 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/131057/ZENOTI/reviews

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ZENOTI

4.4 (1250)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated April 1st, 2026

# Page 39 - Reviews of ZENOTI

## Showing most helpful reviews

Showing 951-975 of 1250 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

eN

eyad N.  
ownder  
  
Used the software for: Less than 6 months

### "Excellent and quick: Rafael Blando is great"

May 23, 2018

5.0

Pros

It is Quick and easy to submit request. Highly recommend. Up to date and they can fix just about anything

Cons

No real cons. very easy to use. Its is fairly straight forward.

Review Source

JO

Jay O.  
Owner  
  
Used the software for:

### "First Time User"

January 13, 2016

5.0

SuperSalon Tech came in and setup the POS in one day. Install went smoothly. Tech was ery knowledgeable but in hindsight should have been given an additional day to work out a few bugs/glitches with the software and to train employees. Phone calls to Tech were not returned. Kudos to Jennifer Teague! One phone call her and all technical issues were resolved the following day. All in all, SuperSalon is intuitive and easy to use if you are comfortable around a computer.

Review Source

KP

Kwang P.  
Salon owner  
  
Used the software for: Less than 6 months

### "I worked with one of the customer rep. on a credit card terminal install. He was absolutely phenomenal. "

November 23, 2017

5.0

Pros

Customer service and tech support are fantastic. The user interface is way as well. Nice back end metrics as well. Everything so far has proven efficient and functional.

Review Source

LF

Lynne F.  
Owner  
  
Used the software for:

### "Constant problems with upgrades not working correctly with Google Chrome"

December 14, 2015

3.0

Technical Rep, \[SENSITIVE CONTENT HIDDEN\] was able to resolve current issue by creating another sign on icon for our back office SuperSalon system.. I appreciated the time and level of expertise in resolving my issue.

Review Source

SL

Stephanie L.  
Director of Salon Support  
  
Used the software for:

### "needs improvement"

April 10, 2015

2.0

Cons: The reporting is inaccurate and hard to customize if at all. It's not user friendly for high traffic appointment and walk in salons. There is always a long wait and you need to talk to a level two technician to have anything fixed correctly. Every update has a new bug or issue that makes you dread the update because you just know something will go wrong. Pros: They are polite on the phone and the basic everyday screens are somewhat easy to navigate.

Review Source

JM

Julie M.  
stylist/shift manager  
  
Used the software for:

### "great customer service"

June 19, 2015

4.0

pros-most tasks fairly straight forward and user friendly -customer service always friendly and helpful cons-mobile app/web check in does not merge client history when they have already visited the shop. -merging client history (when we mistakenly enter them multiple times or misspell their names) seems like a project -rendering client history inactive has to be done individually. it would be great to mass highlight and delete all with an "are you sure?"

Review Source

sA

sashi A.  
  
  
Used the software for:

### "SuperSalon"

January 24, 2017

5.0

owner of SUPERCUTS, use SuperSalon for 4 years now. We do scheduling, payroll and accept credit cards through SuperSalon. Normal functions are OK including reports. But if you want to do some analysis with data, it is NOT flexible at all. There is no way to export the variables needed to do the analysis. Custom reports are also limited. Customer support is great but their phone quality is so bad that it is difficult to understand the technical staff.

Review Source

JM

Jennifer M.  
Franchisee/owner  
  
Used the software for:

### "New SuperSalon setup"

November 16, 2016

4.0

Everything so far has been really good. Tech support has been very helpful. We are first-time salon owners, so we need quite a bit of help! My only complaint is that when I call tech support, I almost always have to wait quite a while for a callback and for the resolution of the issue or question.

Pros

easy time punching and reports. Easy way to track inventory.

Cons

Delay in getting a tech person to call me back.

Review Source

KE

Kimberly E.  
Owner  
  
Used the software for:

### "New Franchisee Review"

December 22, 2014

3.0

The system itself is very user friendly. The basic checking a customer in and out is simple to learn. The more intricate aspects of owner management of the system needs to have more in depth training provided prior to opening. Leaving documentation alone isn't that effective. It requires a lot of "research" for the owner vs. just training them comprehensively up front. That isn't a system issue though, that is more a pre-opening curriculum issue.

Review Source

TS

Todd S.  
Owner  
  
Used the software for:

### "I.T. Support from Super Salon"

November 21, 2015

5.0

Duncan did an excellent job working through the install of the new credit card reader with Tsys system. We had the card reader for a few day and no one was able to get the reader to communicate with Rogers Software...Until Duncan got on the phone. Duncan was very professional and worked through the issue until he had the correct fix! Followed back up via the phone to keep in informed of the situation. Very much appreciated!! Thanks...

Review Source

KT

Katie T.  
Director of Operations  
Retail  
Used the software for: 6-12 months

### "Most Forward-Thinking Salon POS"

August 13, 2018

5.0

When we do face a hiccup, we get a solution. Zenoti was the best product we demoed and is living up to our expectations

Pros

Zenoti is far ahead of its competition in innovating to meet modern-day tech needs of salon clients. Their team are constantly working on solutions to make the program more streamlined and easier to use. Support actually listens to clients and seeks solutions for issues. Zenoti Analytics is a powerful tool that allows us to customize endless reports to be smarter about our business.

Cons

Payment integrations can be tricky, though that's been our experience with every POS system

Review Source

KT

Katie T.  
Owner  
Retail  
Used the software for: Less than 6 months

### "Nice software "

January 7, 2019

5.0

Pros

Good way to manage walk-in customers. And prevent the Cash loss if the owner is not being around.

Cons

Check in Kios is working slow sometimes.

Review Source

RC

Romny C.  
CFO  
  
Used the software for:

### "Feedback of your service"

November 5, 2014

5.0

Brian has done a great work training me and training our company team. His spirit of service is fenomenal. He woke up early during a week to train me since 6:00 to 8:00 a.m. And he is always available for any question. In the other hand the equipment and the software are high quality and very friendly. Of course there are some special conditions as the currency and some sections we do not use because our business activity.

Review Source

KB

Kathy B.  
  
  
Used the software for:

### "Installing Brightsign"

April 7, 2017

5.0

I am the Senior Business Consultant for this franchisee & wanted to get the menu board up on opening day. The owners were not available until the next day. The customer rep was absolutely the best at working with me as I have never set one up before. He was extremely polite, helpful, & detailed on what would happen during each phase of the installation. I was very impressed with his professionalism and willingness to help.

Review Source

VG

Victoria G.  
President  
  
Used the software for:

### "Great customer service"

October 17, 2014

4.0

The technicians at Rogers Software are almost always able to solve whatever technical issue that comes up. The software itself is pretty robust, but as is always the case, there is a little wish list of additional capabilities or functionality. The software gets Excellent ratings for reliability, even when there are internet outages on our end, the software is designed to keep the operational flow of a busy store moving!

Review Source

LC

Linda C.  
Manager  
  
Used the software for:

### "up loading new kiode"

October 2, 2014

5.0

Alonso Rodriguez was very good with me, when my show my computer would not work on new and old monitor. We had to many firewalls . + a older window . I felt you could of sent better written installed papers because it did show how to install we are Hairdressers not computers I.T. People. and the Ether cord wasn't in the box. it was sent to owners house not the shop. I think Alonso was great thanks for all your help

Review Source

MP

Michael P.  
owner  
  
Used the software for:

### "Carlos Arias"

October 24, 2014

5.0

Carols did a great job working through my issue of adding a stylist service that was completed the previous week though not recorded. He relived my frustrations by working through the unfamiliar steps for me, where by the stylist was able to get credit for the $110 of service she completed for the guest. I was dreading the process since it is not a normal procedure for me. I'm very satisfied and the stylist is happy.

Review Source

mG

marci G.  
  
  
Used the software for:

### "Supercuts Franchisee"

February 21, 2017

3.0

I needed to reinstall Windows and have supersalon do some work on my back office system following . I am completely computer illiterate and Esteban Espinoza patiently walked me through the steps again and again and was very kind and helped me get through the process. I made mistakes along the way and he handled me like a pro! I really could not have done it without him. Computer seems to be working today:)) TY!

Review Source

KS

Kristi S.  
Manager/stylist  
  
Used the software for:

### "Wait for return call and then watch the tech fix issue remotely and the whole time I'm unable to cut"

February 26, 2016

2.0

The people are nice.

Cons

Your phones have a bad connection half the time and you can't hear. It's stupid to have to be on the phone with the tech while they remotely fix the problem. It costs the company to just sit there on the phone. If you could just fix the problem and then do a call to tell us to know that would be better.

Review Source

DW

Dave W.  
Owner  
  
Used the software for:

### "Super ioffice review"

October 7, 2014

4.0

Product works as needed. A bit outdated and older feel. I have run into a few items that are not intuitive and require calling support. Support has been very helpful in answering questions and going beyond the initial request to answer and demonstrate functions. I have spoken to Alfred 2x"s and he is very helpful and knowledgeable. He spends the needed time to make sure I fully understand the product thoroughly

Review Source

TK

Togbedji K.  
Assistant  
Judiciary  
Used the software for: I used a free trial

### "Logiciel de gestion "

November 22, 2023

5.0

Je recommande l'utilisation de ce logiciel.

Pros

Ce logiciel est un logiciel de bonne qualité. Il est outil de gestion de stocks de détails, de PDV pour petites entreprises. Le logiciel est aussi le système de points de vente mobiles.

Cons

Le logiciel n'a pas un problème ou un inconvénient à dire.

Review Source

tS

tomd S.  
franchisee  
Human Resources  
Used the software for: 2+ years

### "good help on an install"

October 2, 2019

3.0

low

Pros

my install person was great. lots of issues popped up on the software side but we got through it.

Cons

it crashes and doesnt work well with the credit card system

Review Source

FC

Flavius C.  
Vice-President  
Consumer Services  
Used the software for: Less than 6 months

### "SuperSalon review"

September 13, 2018

4.0

Pros

The POS software itself is very functional.

Cons

But the iOffice back end management is somewhat inflexible in reporting.

Review Source

PL

Paul L.  
Owner  
  
Used the software for:

### "Alonso Rodriguez Excellent Service for Fantastic Sams 1625 A.Roy Drive, Washington MO"

December 12, 2014

5.0

Amazing service to fix what I thought was a destroyed computer. Could not get browser to function properly due to virus. Caused Supersalon to not work and no internet usage. Potential for business to be shut down if not fixed. The support staff came to the rescue and continued to dig deeper into the problem until finally fixing what we had not been able to resolve on previous calls. Thank you.

Review Source

JA

Jennifer A.  
sales  
Retail  
Used the software for: Less than 6 months

### "Great Tool"

October 23, 2019

5.0

I found that I am more organized and communication in the workplace has made a huge improvement

Pros

love that I can manage my staff with this software. We can also keep track of our promotions on her as well!

Cons

I found that it was a little hard to navigate but with the support from staff, I was able to quickly get the hang of it.

Review Source

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